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ATT DEFINITY Communications System Generic 3 Instructions Manual
ATT DEFINITY Communications System Generic 3 Instructions Manual
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System Hardware and Software Capacity Limits Issue 3 March 1996 A-31 1. AAR is not an optional feature in G3sV2 ABP. 2. ARS is available in G3s if the Automatic Route Selection Op tion is selected. 3. This is the number of 12 character inserted-digit-strings available for AAR/ARS preferences. Table A-2. Maximum System Parameters for G3V1.1 or V2 — continued ITEMG3iV1.1- 286G3vsV2 ABP/PBPG3sV2 ABP/PBPG3iV2- 386 G3rV2 ARS/AAR 1, 2 AAR/ARS Patterns (Shared) 254 20/40 20/40 254 640 ARS/AAR Table Entries (NPA, NXX, RXX, HNPA, FNPA)2,000 2,000 2,000 2,000 2,000 Choices per RHNPA Table 12 12 12 12 12 Digit Conversion Entries 400 400 400 400 400 AAR/ARS Digit Conversion Digits Deleted for ARS/AAR 23 23 23 23 23 Digits Inserted for ARS/AAR 18 18 18 18 18 AAR/ARS Sub-Net Trunking Digits Deleted for ARS/AAR 23 23 23 23 23 Digits Inserted for ARS/AAR 36 36 36 36 36 Ent rie s in HNP A & RHNP A Ta b le s 1 ,0 00 1 ,0 00 1,0 00 1, 00 0 1,0 00 FRL s 8 8 8 8 8 Inserted Digit Stri n g s 31,200 450 450 1,200 3,000 Patterns for Measurement Shared Patterns for Measurement20 20 20 20 25 RHNPA Tab les 32 32 32 32 32 Routing Plans 8 8 8 8 8 Toll Tables 3232 323232 Entries per Toll Table 800 800 800 800 800 Trunk Groups in an ARS/AAR Pattern66 6616 UDP (Entries) 240 NA/240 NA/240 10,000 50,000 TOD Charts 8 8 8 8 8
System Parameters A-32Issue 3 Marc h 1996 1. For G3vs, there c an be four d ay c onsoles if there are no night c onsoles. Three of the four must b e powered by auxiliary power. 2. This is the same as the number of trunk groups in the system. 3. Referred to as ‘‘emergency access queue length’’ in G1. Table A-2. Maximum System Parameters for G3V1.1 or V2 — continued ITEMG3iV1.1- 286G3vsV2 ABP/PBPG3sV2 ABP/PBPG3iV2- 386 G3rV2 Attendant Service Attendant Consoles (day:night) 115:1 4:1 6:1 15:1 27:1 Atten dant Console 100s Groups/Attendant20 20 20 20 20 Attendant Control Restriction Gr ou p s96 96 96 96 96 Centralized Attendant Service Release Link Trunks at Branch99 NA/ 99 NA /99 99 255 Release Link Trunk Group at Branch1 NA/1 NA/1 1 1 Release Link Trunks at Main 400 NA/100 NA/100 400 4,000 Release Link Trunk Groups at Ma in 299 NA/ 32 NA /32 99 666 Other Access Queues Maximum Number of Queues 12 12 12 12 Ma xim um Qu eu e Slo ts 380 30 30 80 80 Size Range of Reserved Queue2-75 2-25 2-25 2-75 2-75 Rese rved Queue Def au lt Size 5 5 5 5 5 Queue Length 80 30 30 80 300 Switched Loops/Console 6 6 6 6 6 Authorization Authorization Codes 5,000 1,500 1,500 5,000 90,000 Classes of Restriction 96 96 96 96 96 Classes of Service 16 16 16 16 16 Length of Authorization Code 4-7 4-7 4-7 4-7 4-7 Length of Barrier Code 4-7 4-7 4-7 4-7 4-7 Length of Forced Entry Ac count Codes1-15 NA/1-15 NA/1-15 1-15 1-15 Restricted Call List 1 1 1 1 1
System Hardware and Software Capacity Limits Issue 3 March 1996 A-33 Table A-2. Maximum System Parameters for G3V1.1 or V2 — continued ITEMG3iV1.1- 286G3vsV2 ABP/PBPG3sV2 ABP/PBPG3iV2- 386 G3rV2 Authorization (con’t) Remote Access Barrier Codes 10 10 10 10 10 CDR Forced Entry Account Code List 1NA/1 NA/1 1 1 Toll Call List 11111 Unrestricted/Allowed Call Lists 10 10 10 10 10 Total Call List Entries 1,000 1,000 1,000 1,000 1,000 Automatic Callback Calls16 0 20 20 240 1,5 00 Automatic Wakeup Simultaneous Display Requests 10 10 10 10 30 Wakeup Requests per System 1,200 200 200 2,400 15,000 Wakeup Request per Extension11111 Wakeup Requests per 15-minute Interval30 0 150 150 450 950 Basic CMS Daily Summary Reports77777 Measured Agent Logins, 75 for G3vs and G3s, 200 for G3i, and 600 for G3r20 0 75 75 200 200 Measured Splits 99 12/24 12/24 99 99 Measured Trunk Groups 32 16/32 16/32 32 32 Measured VDNs 99 NA/24 NA/24 99 512 Re porting Periods (30 or 60 min) 25 25 25 25 25 Number of Terminal User IDs55558
System Parameters A-34Issue 3 Marc h 1996 1. 43 for G3rV3 for “MCC” 164 for G3rV3 for “ SC C ” 41 for G3rV3 for “Small” 2. The EPNs in G3r can be DS1-remote EPNs. 3. Small systems refer to the two-carrier cabinet systems that are no longer sold to new customers. 4. MCC includes Medium Cabinet. Table A-2. Maximum System Parameters for G3V1.1 or V2 — continued ITEMG3iV1.1- 286G3vsV2 ABP/PBPG3sV2 ABP/PBPG3iV2- 386 G3rV2 Cabinets Expansion Port Network (EPN) MC C 1,22NANA221 SC C 1,28NANA880 Sm al l 1 (Upgrades only)32NANA220 Int er-P ort Network Connectivity Port Networks 1311322 Maximum Number of Port Networks/Cabinet11112 Switch Node Carriers 1 (Simplex) NA NA NA NA 2 Switch Node Carriers 1 (Duplex) NA NA NA NA 4 DS1 Converter Complex 1 (Simplex) NA NA NA NA 20 DS1 Converter Complex 1 (Duplex) NA NA NA NA 40 Processor Port Network (PPN) MC C 41NANA11 SCC/ESCC 4 NA 4 4 NA CSCC NA 1 NA NA NA Remote Mod ules Remote Port Network 2 NA NA 2 21
System Hardware and Software Capacity Limits Issue 3 March 1996 A-35 1. The number of call appearances is the sum of primary and bridged ap pearances; at most ten can be primary. A maximum of 54 administrable buttons are sup ported for the 7434D terminal — 34 buttons in the basic terminal and an additional 20 buttons in the coverage module. 2. Does not ap ply to conferencing . 3. Only available with ABP when AT&T Voice Power adjunct (AUDIX, AUDIX Voice Power, AUDIX Voice Power Lodging, and DEFINIT Y A UDIX) are u sed . 4. The maximum number of users per coverage path equals the number of d ial p lan extensions (including hunt groups, TEGs, etc.). 5. 1,000 for G3iV3/5,000 for G3rV3 10,604 for G3V3 6. The CDRU adjunct capacity is 40,000 calls per hour, and exceeds the system call capacity for all systems exc ept for G3r. Table A-2. Maximum System Parameters for Hardware and Software Items for G3V1.1 or V2 — continued ITEMG3iV1.1- 286G3vsV2 ABP/PBPG3sV2 ABP/PBPG3iV2- 386 G3rV2 Call Appearances Bridged Images per Appearance 7 7 7 7 15 Call Appearances per Station 154 54 54 54 54 Maximum App earan ces per Extension 10 10 10 10 10 Minimum Appearances per Extension 2 2 2 2 2 Total Brid g ed A p pearanc es 1,600 200 200 2,400 25,000 Maximum Simultaneous Off-Hook per Call 255555 Call Coverage Coverage Answer Groups (CAG) 200 30 30 200 750 Coverage Paths 600 150 150 600 7,500 With Hospitality Parameter Reduction 5 NA/5NA/5 5 5 Coverage Paths Included in Call Coverage Report100 100 100 100 100 Coverage Path per Station 344444 Coverage Points in a Path 3 3 3 3 3 Maximum Users per Coverage Path 42900 500 500 3,500 36,065 Members per CAG 8 8 8 8 8 Call Detail Recording CDRU Trackable Extensions 1,600 200 200 2,400 25,000 Intra-switch Call Trackable Extensions 5100 100 100 100 500 Number of CDRUs per System 611111
System Parameters A-36Issue 3 Marc h 1996 1. The total of VDN, Station, an d Log in ID extensions cannot exceed 25,000. 2,000 for G3rV3 7,084 for G3rV3 for Simultaneous 3-way Conference Calls Table A-2. Maximum System Parameters for G3V1.1 or V2 — continued ITEMG3iV1.1- 286G3vsV2 ABP/PBPG3sV2 ABP/PBPG3iV2- 386 G3rV2 Call Forwarding (Follow-me) Call Forwarded Digits (off-net) 16 16 16 16 16 Call Forwarded Numbers 1,600 200 200 2,400 25,000 Call Park Attendant Group Common Shared Extension Numb ers10 10 10 10 80 Number of Parked Calls 723 180 180 723 5,302 Call Pickup Groups Call Pickup Members per Group 50 50 50 50 50 Call Pickup Memb ers per System 1,600 200 200 2,400 25,000 Number of Groups 800 100 100 800 5,000 With Hospitality Parameter Reduction5 NA/5 NA/5 5 5 Call Vectoring/Call Prompting Expert Agent Selec tion Skill Groups NA NA/24 NA/24 99 255 VDN Skill Preferenc es NANA/3 NA/3 3 3 Mul tip le Skil ls pe r Ca ll NANA/3 NA/3 3 3 Mul tip le Skil ls pe r Ag en t 4NA/4 NA/4 4 4 Agent Login IDs NA NA/450 NA/450 1,500 10,000 Multiple Splits per Call 3 NA/3 NA/3 3 3 Priority Levels 4 NA/4 NA/4 4 4 Recorded Announcement 128NA/128 NA/128 128 256 Steps per Vector 32 NA/32 NA/32 32 32 Vector Directory Numbers 1500 NA/100 NA/100 512 20,000 Measured VDNs 500NA/100 NA/100 512 2,000 Vectors per System 256 NA/48 NA/48 256 512
System Hardware and Software Capacity Limits Issue 3 March 1996 A-37 1. The total of VDN, Station, an d Log in ID extensions cannot exceed 25,000. 2,000 for G3rV3 7,084 for G3rV3 for Simultaneous 3-way Conference Calls 3,520 for G3rV3 for Simultaneous 6-way Conference Calls 2. Simultaneous 3-way Conference Call = (483 / 3)* number PNs. Simultaneous 3-way Conference Call is limited by the number of Simultaneous 3. Simultaneous 6-way Conference Call = (483 / 6)* number PNs. Table A-2. Maximum System Parameters for G3V1.1 or V2 — continued ITEMG3iV1.1- 286G3vsV2 ABP/PBPG3sV2 ABP/PBPG3iV2- 386 G3rV2 CallVisor ASAI Active Station Controllin g Association 2,000 NA NA/250 2,000 6,000 Call Controllers per Call 1 NA NA/1 1 1 Call Monitors per Call 1 NA NA/1 1 1 Extension Controllers per Station Domain2 NA NA/2 2 2 Maximum Simultaneous Call Classifications40 NA NA/40 40 400 Number of ASAI Links 8 NA NA/4 8 8 Notification Re quests 1170 NA NA/50 170 460 Simultaneous Active Adjunct Controlled Calls300 NA NA/75 300 3,000 Switch to Adjunc t Associations 127 NA NA/127 127 127 Conference Parties66666 Simultaneous 3-way Conference Calls 1,2483 16 1 16 1 483 3,5 42 Simultaneous 6-way Conference Calls 1,3240 80 80 240 1,760 Data Parameters Administered Connections 128 NA/24 NA/24 128 128 Permanent Switched Call NA NA NA NA NA Alphanumeric Dialing Maximum Entries 200 50 50 200 1,250 Cha rac te rs pe r En try 22 22 22 22 22 Digital Data Endpoints800 75 75 800 7,500
System Parameters A-38Issue 3 Marc h 1996 1. Extensions include stations, data end points, hunt groups, announcements, TEGs, VDNs, c ommon shared extensions, and code calling IDs. 2. The numbers shown in ‘‘Extension Number Portability’’ are Uniform Dialing Plan (UDP) entries. 3. Used for PCOL g roups, common shared extensions, access end points, administered TSCs, code calling IDs, VDNs, LDNs, hunt groups, announcements, and TEGs. 4. The Number of Names = number of stations + attendant consoles + trunk groups + d igital data endpoints + miscellaneous extensions. Table A-2. Maximum System Parameters for G3V1.1 or V2 — continued ITEMG3iV1.1- 286G3vsV2 ABP/PBPG3sV2 ABP/PBPG3iV2- 386 G3rV2 Dial Plan DID LDNs 8 8 8 8 20 Extensions 12900 500 500 3,500 36,065 Extension Number Portability 2240 NA/240 NA/240 10,000 50,000 Feature Dial Access Codes Numb er of Access Codes 70 70 70 70 70 Numb er of Digits 1-4 1-4 1-4 1-4 1-4 Integrated Directory Entries 1,616 207 207 2,416 25,028 Maximum Extension Size 5 5 5 5 5 Minimum Extension Size 1 1 1 1 1 Miscellaneous Extensions 3900 150 150 900 33 17 Names Number of names 43,615 448/464 448/464 4,215 36,511 Number of characters in name 15 15 15 15 15 Non -DID LDNs 50 50 50 50 666 Prefix Extensions Yes Yes Yes Yes Yes Trunk Dial Access Codes Number of Ac cess Codes 157 49/65 49/65 317 884 Number of digits 1-4 1-4 1-4 1-4 1-4 Do Not Disturb (DND) DND Requests per System 1,600 200 200 2,400 25,000 Simultaneous Display Requests 30 10 10 10 30
System Hardware and Software Capacity Limits Issue 3 March 1996 A-39 1. One supervisor assist per split. Table A-2. Maximum System Parameters for G3V1.1 or V2 — continued ITEMG3iV1.1- 286G3vsV2 ABP/PBPG3sV2 ABP/PBPG3iV2- 386 G3rV2 Facility Busy Indicators Buttons per Tracked Resource 100 100 100 100 100 Number of Indicators (Sta tio n an d T ru nk Groups)2400 450 450 3,600 5,000 Hunt Groups or Splits Announcements per Group 2 2 2 2 2 Announcements per System 128 128 128 128 256 Groups and/or Splits 99 12/24 12/24 99 255 With Hospitality Parameter Reduction5 NA/5 NA/5 5 5 Group Members per Group/Split 200 150 150 200 999 Group Members per System 500 150 150 500 5200 Measured ACD Agents (Swit c h L imits) Ag e nt s Lo g g e d in pe r Syste m 400 150 150 50 0 52 00 Logged-In Splits per Agent 4 4 4 4 4 ACD Supervisor Assist Per System 199 12/24 12/24 99 255 Queue Slots per Group 200 200 200 200 999 Queue Slots per System 1000 200 200 1,000 10,500 Intercom Translation Table (ICOM) Automatic/Manual and Dial ICOM Groups per System32 10 10 32 256 Auto/Manual 32 10 10 32 256 Dia l 32 10 10 32 256 Members per ICOM group Aut o 32 32 32 32 32 Dia l 32 32 32 32 32 Members per System 1,024 320 320 1,024 8,192
System Parameters A-40Issue 3 Marc h 1996 1. Last Number Dialed Entries = Stations + Digital Data End p oints. 2. Available with G3s ABP only if the Voice Mail A p plication Support Option is purchased. Table A-2. Maximum System Parameters for G3V1.1 or V2 — continued ITEMG3iV1.1- 286G3vsV2 ABP/PBPG3sV2 ABP/PBPG3iV2- 386 G3rV2 Last Number Dialed Entries per System 12,416 282 282 3,216 32,528 Number of Digits 24 24 24 24 24 Leave Word Calling (Switch-Based) 2 Messages Stored 2,000 450 450 2,000 2,000 Messages per User 10 10 10 10 16 Remote Message Waiting Indicators Per Extension 80 80 80 80 80 Per System 80 80 80 80 500 Simultaneous Message Retrievers 60 60 60 60 400 System-Wide Message Retrievers 10 10 10 10 10 Malicious Call Trace Maximum Simultaneous Traces 16 16 16 16 16 MLDN Via DID 88 8820 Via CO 50 50 50 50 50 Modem Pool Groups Mod e 2/Analog Group Members per System 160 64 64 160 2,016 Number of Groups 5 2 2 5 63 Members per Group 32 32 32 32 32 Networking CAS Nodes 99 NA/99 NA/99 99 99 DCS Nodes BX.25 20 NA/20 NA/20 20 20 ISDN PRI 63 NA/63 NA/63 63 63 Hyb rid 63 NA/63 NA/63 63 63 UDP Nodes 240 NA/240 NA/240 240 999