Home
>
ATT
>
Communications System
>
ATT DEFINITY Communications System Generic 3 Instructions Manual
ATT DEFINITY Communications System Generic 3 Instructions Manual
Have a look at the manual ATT DEFINITY Communications System Generic 3 Instructions Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 164 ATT manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
Issue 3 March 1996A-1 A System Parameters Overview This a p pendix provides information on the overall characteristics and capacities of the system. The items presented in this chapter are grouped here for easy reference. However, most items are disc ussed under each applicable feature. Administration Not Required Administration is not required to activate the following features. 1. Attendant Auto-Manual Splitting 2. Attendant Call Waiting 3. Attendant Recall 4. Attendant Release Loop Operation 5. Automatic Incoming Call Disp lay 6. Conference — Attendant 7. Conference — Terminal 8. Hold 9. Line Lockout 10. Move Ag ents from CMS 11. Recall Signaling 12. Recent Change History 13. Senderized Operation
System Parameters A-2Issue 3 Marc h 1996 14. Straightforward Outward Completion 15. Temporary Bridged Appearance 16. Through Dialing 17. Touch-Tone Dialing (for Terminals) 18. Transfer Administration Required Administration is required to activate the following features. 1. AAR/ARS Partitioning 2. Abandoned Call Search 3. Abbreviated Dialing 4. Ad d /Remove Skills 5. Administered Connections 6. Administration Without Hardware 7. Advice of Charg e 8. Alphanumeric Dialing 9. Alternate Facility Restriction Levels 10. Agent Call Handling 11. Attendant Control of Trunk Group Access 12. Attendant Direct Extension Selection With Busy Lamp Field 13. Attendant Direct Trunk Group Selection 14. Attendant Display (Buttons only) 15. Attendant Room Status 16. Attendant Serial Callin g 17. Attendant Intrusion (Call Offer) 18. Attendant Override 19. Attendant Priority Queue 20. Audible Message Waiting 21. Audio Information Exchange (AUDIX) Interface 22. Authorization Codes 23. Automatic Alternate Routing 24. Automatic Callback 25. Automatic Call Distribution
Overview Issue 3 March 1996 A-3 26. ACD - Auto-Available Split 27. Automatic Circuit Assurance 28. Automatic Route Selection 29. Auto Start/Don’t Split 30. Automatic Wakeup 31. Basic Call Management System 32. Brid ged Call Ap pearance — Multi-Ap pearance Voice Terminal 33. Brid ged Call Ap pearance — Single-Line Voice Terminal 34. Busy Verification of Terminals and Trunks 35. Call-by-Call Service Selection 36. Call Coverage 37. Call Detail Recording 38. Call Forward Busy/Don’t Answer 39. Call Forwarding All Calls 40. Call Park 41. Call Pickup 42. Call Promp ting 43. Call Vectorin g 44. Call Waiting Termination 45. CDR Account Code Dialing 46. Centralized Attendant Service 47. Class of Restriction 48. Code Calling Access 49. Customer-Provid e d Equip ment (CPE) Alarm 50. Data Call Setu p 51. Data Hotline 52. Data-Only Off-Premises Extensions 53. Data Privacy 54. Data Restriction 55. Default Dialing 56. Dial Access to Attendant 57. Digital Multiplexed Interface 58. Direct Department Calling
System Parameters A-4Issue 3 Marc h 1996 59. Direct Inward Dialing 60. Direct Inward Dialing and Outward Dialing — International 61. Distinctive Ringing 62. Do Not Disturb 63. DS1 Tie Trunk Service 64. EIA Interface 65. Emergency Access to the Attendant 66. Enhanced Ab breviated Dialing 67. Expert Agent Selection 68. Extension Number Portability 69. Extended Trunk Access 70. Facility and Non-Facility Associated Signaling 71. Facility Busy Indication 72. Facility Test Calls 73. Forced Entry of Account Codes 74. Generalized Route Selection 75. Hold - Automatic 76. Hot Line Service 77. Hunting 78. Inbound Call Management 79. Individual Attendant Access 80. Information Systems Network (ISN) Interface 81. Internal Automatic Answer (IAA) 82. Integrated Directory 83. Integrated Services Digital Network — Basic Rate Interface 84. Integrated Services Digital Network — Primary Rate Interface 85. Intercept Treatment 86. Intercom — Dial 87. Inter-PBX Attendant Calls 88. Intraflow and Interflow 89. Last Numb er Diale d 90. Leave Word Calling 91. Look Ahead Interflow
Overview Issue 3 March 1996 A-5 92. Loudspeaker Paging Access 93. Loudspeaker Paging Access — Deluxe 94. Malicious Call Trac e 95. Manual Message Waiting 96. Manual Originating Line Service 97. Manual Signaling 98. Merlin/System 25 Voice Terminal Support—731xH Series 99. Modem Poolin g 100. Multi-Appearance Preselection and Preference 101. Multiple Call Handling 102. Multiple Listed Directory Numbers 103. Music-on-Hold Access 104. Names Re gistration 105.Night Service 106. Off-Premises Station 107. PC Ap p lication Software Translation Exchange (PASTE) 108. PC/PBX Connection 109. Permanent Switched Calls 110. Personal Central Office Line 111. Personalized Ringing 112.Power Failure Transfer 113. Priority Calling 114. Privacy — Attendant Loc kout 115. Privacy — Manual Exc lusion 116. Property Management System Interface 117. QSIG Global Networking 118. Queue Status Indications 119. Recorded Announcement 120. Recorded Telephone Dictation Access 121. Remote Access 122. Report Scheduler and System Printer 123. Restrictions 124. Restriction - Fully Restricted Service
System Parameters A-6Issue 3 Marc h 1996 125. Ringback Queuin g 126. Ringer Cutoff 127. Ringing—Ab breviated and Delayed 128. Rotary Dialin g 129. Security Violation Notification 130. Service Observing 131. Single-Digit Dialing and Mixed Station Numbering 132.Switch-Based Bulletin Board 133. Ten-Digit to Seven-Digit Conversion (G1.1) 134. Tenant Partitioning 135.Terminal Translation Initialization 136.Terminating Extension Group 137. Timed Reminder 138. Time of Day Routing 139. Touch-Tone Dialing (for Trunks) 140. Transfer -Outgoing Trunk to Outgoing Trunk 141.Trunk Flash 142. Trunk Group Busy/Warning Indicators to Attendant 143. Trunk-to-Trunk Transfer 144. Uniform Call Distribution (see Direct Department Calling) 145. Uniform Dial Plan 146.VDN of Origin Announcement (VOA) 147. Voice Message Retrieval 148. Voice Terminal Display 149. VuStats 150. World Class Core BRI
Feature A c cess Issue 3 March 1996 A-7 Feature Access Dial Access Only The following features or feature options can be activated and/or deactivated by dialing the assigned Feature Ac c ess Code or Trunk A c cess Code. nAbbreviated Dialing: — List 1 — List 2 — List 3 — Program nAgent Call Handling — Agent Log-In — Agent Log-Out — Manual-In — Auto-In — After Call Work — Auxiliary Work — Assist nAP Demand Print nAutomatic Route Selection nAutomatic Callback (activate and deactivate) (applies to single-line voice terminals only) nAutomatic Wakeup — Wakeup Call — Verify Wakeup Announcement nCall By Call Service Selection nCDR Account Code Dialing nCall Forwarding All Calls (activate and deactivate) nCall Park and Call Park Answer Back nCall Pickup nCode Calling Access
System Parameters A-8Issue 3 Marc h 1996 nControlled Restriction: — Single Voice Terminal (activate and deactivate) — Group of Voice Terminals (activate and d eactivate) nData Origination (associated with Data Call Setup and Pooled Modem) nData Privacy (associated with Data Call Setup and Pooled Modem) nDo Not Disturb nEmergency Access to the Attendant nFacility Test Calls nGeneralized Route Selection nHunt Group Make Busy (activate and deactivate) (associated with Direct Department Calling and Uniform Call Distribution) nIntegrated Services Digital Network — Primary Rate Interface nLast Numb er Diale d nLeave Word Calling: — Cancel a Message — Display Module Lock — Display Module Unlock — Store a Message nLoudspeaker Paging Access nLoudspeaker Paging Access — Deluxe nMalicious Call Trac e nPC Application Software Translation Exchange (PASTE) nPriority Calling nPrivate Network Access nProperty Management System Interface nPublic Network Ac c ess nRecorded Telephone Dictation A ccess nSend All Calls (associated with Call Coverage) nTrunk Answer From Any Station (ass o ciated with Night Service) nVoice Message Retrieval — Message Retrieval Mode — Coverage Message Retrieval Mode — Delete Message — Repeat Message
Feature A c cess Issue 3 March 1996 A-9 — Next Messag e — Help — Call Button Access Only The following features or feature options must be assigned to a button. Feature Access Codes cannot be provided. nAgent Change Alerting (alrt-agchg) nAlternate Facilities Restriction Levels (attendant) nAttendant Incoming Serial Calling (attendant) nAttendant Intrusion (Call Offer) (attendant) nAttendant Override (attendant) nAutomatic Callback (applies to multi-appearance voice terminals only) nAutomatic Circuit Assurance nBrid ged Call Ap pearance — Multi-Ap pearance Voice Terminal nBrid ged Call Ap pearance — Single-Line Voice Terminal nBusy Verification of Terminals and Trunks nCall Coverage: — Consult — Coverage Callback — Coverage Message Retrieval — Go To Cover nData Extension (associated with Data Call Setup) nDisplay — Attendant or Voice Terminal: — Date and Time — Tim er (E l a p se d Tim e) — Inspect — Integrated Directory — Normal — Stored Number (associated with Abbreviated Dialing) — Don’t Split (attendant console only) nFacility Busy Indication
System Parameters A-10Issue 3 Marc h 1996 nIntercom: — Automati c — Dial nLeave Word Calling: — Delete Message — Message Retrieval — Next Message (also used with Integrated Directory) — Return Call (also used with Integrated Directory) nManual Message Waiting nManual Signaling nPersonal Central Office Line nPrivacy — Manual Exc lusion nProperty Management System Interface — Message Waiting Notification (A ctivate) — Message Waiting Notification (Deactivate) — Checkout nQueue Status Indications — NQC (number of q ueued calls) — OQT (oldest queued time) — AQC (attendant queued calls) — AQT (attendant q ueued time) nRinger Cutoff nSp ecial Characters (associated with Ab breviated Dialing) Pause, Wait, Mark, and Suppress can each be assigned to a button or a Function Entry button can be assigned. Pressing Function Entry and then dialing 1, 2, 3, or 4 depicts Pause, Wait, Mark, or Su p press, resp ectively. nTerminating Extension Group nTime of Day Routing — Immediate Manual Override — Clocked Manual Override nTrunk Id entification by Attendant nVuS ta t s