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ATT DEFINITY Communications System Generic 3 Instructions Manual
ATT DEFINITY Communications System Generic 3 Instructions Manual
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Contents liiIssue 3 Marc h 1996 3 nPC Interface 3-942 Feature Availability3-942 Desc ription 3-942 Configurations 3-942 Configuration Group 13-942 Configuration Group 23-943 Configuration Group 33-944 Applications and Benefits 3-944 Switch Features and Services 3-945 PC Features and Services 3-945 Feature History and Development 3-946 User O perations 3-947 Considerations 3-947 Interactions With Other Features 3-949 Restricting Feature Use 3-949 Hard ware Requirements3-950 Group 13-950 Group 23-950 Group 33-951 System Connections 3-952 Group 1 3-952 Group 2 3-952 Group 3 3-953 Feature Administration 3-953 nPC/PBX Connection 3-955 Feature Availability3-955 Desc ription 3-955 Security Measures 3-955 Considerations 3-955 Interactions 3-956 Ad ministration 3-956 Hard ware and Software Requirements 3-956 nPersonal Central Office Line (PCOL) 3-957 Feature Availability3-957 Desc ription 3-957 Considerations 3-957
Contents Issue 3 March 1996liii Interactions 3-957 Ad ministration 3-958 Hard ware and Software Requirements 3-959 nPersonalized Ringing 3-960 Feature Availability3-960 Desc ription 3-960 Considerations 3-961 Interactions 3-961 Ad ministration 3-961 Hard ware and Software Requirement 3-961 nPower Failure Transfer3-962 Feature Availability3-962 Desc ription 3-962 Considerations 3-962 Interactions 3-962 Ad ministration 3-962 Hard ware and Software Requirements 3-963 nPriority Calling 3-964 Feature Availability3-964 Desc ription 3-964 Considerations 3-964 Interactions 3-964 Ad ministration 3-966 Hard ware and Software Requirements 3-966 nPrivacy — Attendant Lockout3-967 Feature Availability3-967 Desc ription 3-967 Considerations 3-967 Interactions 3-967 Ad ministration 3-967 Hard ware and Software Requirements 3-967 nPrivacy — Manual Exclusion 3-968 Feature Availability3-968 Desc ription 3-968 Considerations 3-968
Contents livIssue 3 March 1996 Interactions 3-968 Ad ministration 3-968 Hard ware and Software Requirements 3-968 nProperty Management System (PMS) Interface 3-969 Feature Availability3-969 Desc ription 3-969 Message Waiting Notification3-972 Controlled Restriction3-972 Housekeeping Status 3-973 Check-In/Check-Out 3-973 Room Change/Room Swap 3-974 Names Re gistration 3-974 Guest Information Input/Change3-974 Considerations 3-975 Interactions 3-975 Ad ministration 3-976 Hard ware and Software Requirements 3-978 nPull Transfer3-979 Feature Availability3-979 Desc ription 3-979 Considerations 3-979 Interactions 3-980 Ad ministration 3-980 Hard ware and Software Requirements 3-980 nQSIG Global Networkin g 3-981 Feature Availability3-981 Desc ription 3-981 QSIG Global Networking Basic Call3-981 QSIG Global Networking Platform3-981 Su p plementary Services 3-982 Identification Services 3-982 Call Forwarding (Diversion) 3-983 Transfer3-983 Interactions 3-984 Identification Services Interactions 3-984 Call Forwarding (Diversion) Interactions 3-984 Transfer Interactions 3-985 Ad ministration 3-985
Contents Issue 3 March 1996lv Hard ware and Software Requirements 3-985 nQueue Status Indications3-986 Feature Availability3-986 Desc ription 3-986 Considerations 3-987 Interactions 3-987 Ad ministration 3-988 Hard ware and Software Requirements 3-988 3 nR2-MFC Signaling 3-989 Feature Availability3-989 Desc ription 3-989 Considerations 3-989 Interactions 3-990 Ad ministration 3-991 Hard ware and Software Requirements 3-992 nRecall Signaling3-993 Feature Availability3-993 Desc ription 3-993 Considerations 3-993 Ad ministration 3-993 Hard ware and Software Requirements 3-993 nRecent Change History3-994 Feature Availability3-994 Desc ription 3-994 Command s 3-994 Data Commands 3-994 Transaction Log and History Report3-996 Considerations 3-999 Interactions 3-999 Ad ministration 3-999 Hard ware and Software Requirements 3-999 nRecorded Announcement 3-1000 Feature Availability3-1000
Contents lviIssue 3 March 1996 Desc ription 3-1000 Integrated Announcements 3-1002 Single Integrated Announcement Boards3-1002 Multiple Integrated Announcement Boards3-1003 End User Operation 3-1003 Considerations 3-1004 Interactions 3-1004 Ad ministration 3-1005 Hard ware and Software Requirements 3-1005 nRecorded Telephone Dictation Access3-1006 Feature Availability3-1006 Desc ription 3-1006 Considerations 3-1006 Interactions 3-1006 Ad ministration 3-1006 Hard ware and Software Requirements 3-1007 nRedirection On No Answer (RONA) 3-1008 Feature Availability3-1008 Desc ription 3-1008 Considerations 3-1009 Determining Which Agents Have Timed Out 3-1009 Using BCMS/CMS Reports With RONA 3-1010 BCMS 3-1010 R3 CMS 3-1010 Interactions With Other Ringing Call Timers 3-1011 Misc ellaneous Considerations 3-1012 Interactions 3-1012 Ad ministration 3-1025 Hard ware and Software Requirements 3-1026 nRemote Access (with Security Measures) 3-1027 Feature Availability3-1027 Desc ription 3-1027 Setting u p an Ab breviated Dialing List on Remote Ac cess Trunks 3-1027 Remote Access Status (G3V4 and later releases) 3-1028 Security Measures 3-1028
Contents Issue 3 Marc h 1996lvii Barrier Codes 3-1029 Authorization Codes 3-1029 Alternate Facility Restriction Levels (AFRL) 3-1030 Class of Restriction3-1030 Time of Day Routin g 3-1030 Toll Restriction and Analysis 3-1030 Trunk Access Code3-1030 Trunk Ad ministration3-1030 Logoff Notification3-1030 Considerations 3-1031 Interactions 3-1032 Ad ministration 3-1032 nRemote Call Coverage3-1033 Feature Availability3-1033 Desc ription 3-1033 Hard ware Requirements3-1033 nReport Scheduler and System Printer 3-1034 Feature Availability3-1034 Desc ription 3-1034 Scheduling (Adding) Reports3-1034 Changing Scheduled Reports 3-1036 Removing Scheduled Reports3-1037 Listing Scheduled Reports 3-1037 Establishing the Printer Link3-1038 Considerations 3-1038 Interactions 3-1039 Ad ministration 3-1039 Hard ware and Software Requirements 3-1039 nRestriction — Controlled3-1041 Feature Availability3-1041 Desc ription 3-1041 Considerations 3-1041 Interactions 3-1042 Ad ministration 3-1042 Hard ware and Software Requirements 3-1042 nRestriction — Fully Restricted Servic e 3-1043 Feature Availability3-1043
Contents lviiiIssue 3 March 1996 Desc ription 3-1043 Considerations 3-1043 Interactions 3-1043 Prohibitive3-1044 Accessible3-1045 Ad ministration 3-1046 Hard ware/Software Re quirements 3-1046 nRestriction — Miscellaneous Terminal3-1047 Feature Availability3-1047 Desc ription 3-1047 Considerations 3-1047 Interactions 3-1047 Ad ministration 3-1047 Hard ware and Software Requirements 3-1047 nRestriction — Miscellaneous Trunk3-1048 Feature Availability3-1048 Desc ription 3-1048 Considerations 3-1048 Interactions 3-1048 Ad ministration 3-1048 Hard ware and Software Requirements 3-1049 nRestriction — Toll3-1050 Feature Availability3-1050 Desc ription 3-1050 Considerations 3-1051 Interactions 3-1051 Ad ministration 3-1051 Hard ware and Software Requirements 3-1052 nRestriction — Voice Terminal — Inward3-1053 Feature Availability3-1053 Desc ription 3-1053 Considerations 3-1053 Interactions 3-1053 Ad ministration 3-1054 Hard ware and Software Requirements 3-1054
Contents Issue 3 March 1996lix nRestriction — Voice Terminal — Manual Terminating Line 3-1055 Feature Availability3-1055 Desc ription 3-1055 Considerations 3-1055 Interactions 3-1055 Ad ministration 3-1055 Hard ware and Software Requirements 3-1055 nRestriction — Voice Terminal — Origination 3-1056 Feature Availability3-1056 Desc ription 3-1056 Considerations 3-1056 Interactions 3-1056 Ad ministration 3-1056 Hard ware and Software Requirements 3-1056 nRestriction — Voice Terminal — Outward3-1057 Feature Availability3-1057 Desc ription 3-1057 Considerations 3-1057 Interactions 3-1057 Ad ministration 3-1057 Hard ware and Software Requirements 3-1057 nRestriction — Voice Terminal — Public 3-1058 Feature Availability3-1058 Desc ription 3-1058 Considerations 3-1058 Interactions 3-1058 Ad ministration 3-1059 Hard ware and Software Requirements 3-1059 nRestriction — Voice Terminal — Termination 3-1060 Feature Availability3-1060 Desc ription 3-1060 Considerations 3-1060 Interactions 3-1060 Ad ministration 3-1060
Contents lxIssue 3 March 1996 Hard ware and Software Requirements 3-1060 nRingback Queuing3-1061 Feature Availability3-1061 Desc ription 3-1061 Considerations 3-1061 Interactions 3-1062 Ad ministration 3-1063 Hard ware and Software Requirements 3-1063 nRinger Cutoff 3-1064 Feature Availability3-1064 Desc ription 3-1064 Considerations 3-1065 Interactions 3-1065 Ad ministration 3-1066 Hard ware and Software Requirements 3-1066 nRinging — Ab breviated and Delayed3-1067 Feature Availability3-1067 Desc ription 3-1067 What Is Ringing — Ab breviated and Delayed? 3-1067 What Ring Options Are Available? 3-1068 Ab breviated Ring 3-1068 Delayed Ring 3-1068 No Ring 3-1068 Ring 3-1068 Sample Operation 3-1068 End-User Operation 3-1070 Sample Ap plication3-1070 Considerations 3-1070 Interactions 3-1071 Ad ministration 3-1073 Hard ware and Software Requirements 3-1073 nRotary Dialing 3-1074 Feature Availability3-1074 Desc ription 3-1074 Considerations 3-1074 Interactions 3-1074
Contents Issue 3 March 1996lxi Ad ministration 3-1074 Hard ware and Software Requirements 3-1074 3 nSecurity Violation Notification (SVN) 3-1075 Feature Availability3-1075 Desc ription 3-1075 SVN Enhancements 3-1075 Referral Call Activation/Deactivation 3-1075 Login ID Kill After ‘‘N’’ Attempts 3-1076 Remote Access Kill After ‘‘N’’ Attempts 3-1076 Authorization Code Security Violation 3-1076 SVN Referral Call With Announcement 3-1077 Monitor Security Violations Report 3-1077 Ad ministering SVN System Parameters 3-1079 Ad ministering the SVN Login Security Violation Notification Feature3-1079 Enable/Disable a Login ID3-1080 List the Status of a Login ID 3-1081 Ad ministering Remote Access Security Violation Notification Parameters 3-1081 Enable/Disable Remote Access Code3-1082 Ad ministering Authorization Code Security Violation Parameters 3-1083 nSend All Calls 3-1087 Feature Availability3-1087 Desc ription 3-1087 Considerations 3-1087 Interactions 3-1087 Ad ministration 3-1088 Hard ware and Software Requirements 3-1088 nSenderized Operation 3-1089 Feature Availability3-1089 Desc ription 3-1089 Considerations 3-1089 Interactions 3-1089