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ATT DEFINITY Communications System Generic 3 Instructions Manual
ATT DEFINITY Communications System Generic 3 Instructions Manual
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Call Detail Recording (CDR) Issue 3 March 1996 3-367 NOTE: When more than one condition a pplies to a call, the overriding code is shown in Table 3-44. When two condition c o des ap p ly on the same call, one will override the other. The matrix below, Table 3-44, defines the overrides. To illustrate how to use this matrix, assume that condition codes 7 and A apply to the same call. The matrix contains 12 horizontal rows (0, 1, 4, 6, 7, 8, 9, A, B, C, E, and F) and 12 vertical columns (0, 1, 4, 6, 7, 8, 9, A, B, C, E, and F). To find the condition code that overrides, look at the point of intersection between row 7 and column A. In this case, condition c o de 7 overrides. This can also b e found by looking at the point where row A and column 7 intersect. E An ineffective call attempt due to facilities not being available, such as all trunks are busy and either no queuing exists or the q ueue is full on an outgoing call, or the called voice terminal is b usy or unassigned for an incoming call attempt. This also means an ISDN Call By Call Service Sele ction call was unsuccessful b ecause of an administered trunk usage allocation p lan. Incoming trunk calls to a busy terminal do not g enerate a CDR re cord . F Identifies an ineffective call attempt because of either insufficient calling privileges of the originator (assigned per FRL), ISDN calls rejected by the switch due to an NSF mismatch, or an authorization mismatch which prevents the completion of a data c all. G Indicates a call terminating to a ringing trunk. H Indicates that a ringing call has been abandoned. I Indicates a call terminated to a busy trunk. Table 3-43. Condition Codes — Continued Condition Codes Description
Feature Descriptions 3-368Issue 3 March 1996 nDialed Number (up to 15 digits) NOTE: The field name for Customized CDR Record s for G3rV1, G3V2, and later releases is ‘‘dialed-num.’’ This field contains the number dialed. If it is an outgoing call, the field contains the numb er dialed by a system user. If it is an incoming call, the field contains the extension that was dialed (or implied as in DNIS.) If more than 15 digits are dialed, the least significant digits are truncated. Intra-switch CDR will output this number. The # sign (‘‘E’’ with standard 18-word formats) may b e p rinted in this field in the following cases for both ARS and TAC calls. To eliminate the # from the CDR record, refer to “Remove # from CDR Record” on page 3-378. nWhen the user dials a feature access code that starts with a # nWhen the user dials # at the end of digit dialing (for example, for WATS and IDDD calls) nIf an outgoing call experiences an interdigit timeout interaction on the ARS Analysis ta ble Table 3-44. Condition Code Override Matrix CONDITION CODE 0146789ABCEF 0 NA 0 4 6 0 NA NA NA B C NA NA 10NA461NA91BCENA 444NA6444444NANA 6666NA66666666 70146NA797BCEF 8 NA NA 4 6 7 NA NA 8 B C E NA 9 NA 9 4 6 9 NA NA NA NA C E F ANA14678NANABCEF BBB4 6 BBNABNABEF CCC46CCCCBNANANA ENAENA6 EEEEENANANA F NANANA6 F NAF F F NANANA
Call Detail Recording (CDR) Issue 3 March 1996 3-369 nIf CDR Privacy is enabled for the calling number (this feature is available on a per station basis and is administered on the ‘Station’ form) and this is an outgoing call (not an incoming or intraswitch call). In this case, the trailing digits of the dialed numb er is b lanked in the CDR for the call. If more than 15 d igits are dialed, the dialed number will first be truncated to 15 digits, then the a ppropriate number of digits is blanked. The number of b lanked d igits is administered system-wide on the ‘System Parameters CDR’ form. NOTE: When a Trunk Ac cess Code (TAC) is su ccessfully dialed for a Look Ahead Interflow (LAI), the CDR record at the sending end has in the “Dialed Number” field of the outg oing CDR a # or E character depending on the output format. The Unformatted and LSU formats output an E and all other formats output a #. For example: A successful LAI to < TAC> 1001 where 1001 is the remote VDN extension will yield 1001E or 1001# in the “ Dialed Number” field of the CDR record. The ‘‘#’’ or ‘‘E’’ are used b y the vector processing software for end of dialing digit. For an outgoing (or originating) NCA-TSC or tandem NCA-TSC, this field contains the dialed digits used to establish a route to a far-end PBX. It contains the extension of the local extension used as the NCA-TSC endpoint when it is for a terminating NCA-TSC. For an unsuccessful NCA-TSC, this field is blank. nDuration (four digits) Calls are rounded down in 6-second increments. Therefore, a call of 5-second duration will b e indicated as 0 duration. A call indicated as 9999-second duration is a special sequence that indicates calls in progress during a time change made in the switch. NOTE: The field name for Customized CDR Record s for G3rV1, G3V2, and later releases is ‘‘duration.’’ All calls are timed. The timing is recorded in hours (0 through 9), minutes (00 through 59), and to the nearest tenth of a minute (0 through 9). A ‘G3V4 Customized CDR’ form option allows the call duration to be reported in hours/minutes/seconds with no truncation to tenths of minutes. nFRL (one digit) NOTE: The field name for Customized CDR Record s for G3rV1, G3V2, and later releases is ‘‘fr|.’’
Feature Descriptions 3-370Issue 3 March 1996 FRLs, numbered zero through seven, are associated with the AAR and ARS features and define calling privileges. The information contained in this field is as follows: — If the call is an outgoing call and an authorization code is not used to make the call, this field contains the originating voice terminal user’s FRL. — If the call is an outgoing call and an authorization code is used to make the call, this field c ontains the FRL associated with the dialed authorization code. — If the call is an incoming or tandem call, this field contains the FRL assigned to the incoming trunk group. — If the call is an incoming tandem tie trunk call, this field contains either the FRL assigned to the tandem tie trunk or the Traveling Class Mark (TCM) sent with the tandem tie trunk c all, depending on which was used to comp lete the call. On ISDN calls, this field always contains the TCM, if it was received. — The CDR System Parameters can be administered to have ‘‘Disconnect Information in Place of FRL.’’ For trunk CDR, the following call disc onnect data is printed in this field in place of the FRL data: For intraswitch CDR, if ‘‘Disconnect Information in Place of FRL’’ has b een administered, the following call d isconnect data is printed in this field in place of the FRL data (which is not output for intraswitch CDR): Indeterminate refers to all conference and transfer calls or any other call where it could not be determined who dropped first. Data Meaning (for calls) 0 Don’t know who dropped first 1 We drop ped first 2 The CO dropped first 3 Maintenance got the trunk Data Meaning (for calls) 0 In determinate 1 c alling number dropped first 2 d ialed number dropped first
Call Detail Recording (CDR) Issue 3 March 1996 3-371 nFeature Flag (one digit) NOTE: The field name for Customized CDR Record s for G3rV1, G3V2, and later releases is ‘‘feat-flag’’. Intra-switch CDR will not output this field. The d i git in this field indicates whether or not the switch has received answer supervision from the network and whether the call was a voice or data call (Data Call CDR): — A 4 in this field indicates a voice call with network answer supervision. — A 0 in this field indicates a voice call without network answer supervision. — A 5 in this field indicates a data call with network answer supervision. — A 1 in this field indicates a data call without network answer supervision. Answer Supervision is indicated for non interworked ISDN calls, E&M trunks (digital or analog), Ground Start trunks with b attery reversal, calls placed by adjuncts over any of these trunks (for examp le, OCM), and c alls that received data modem answer tone. The answer supervision flag is interpreted as follows: — For ISDN trunks, if the “Answer Supervision” field contains a 0, the call interworked with non-ISDN trunks and the duration was calculated but does not have the de gree of accuracy of a strictly ISDN call. Thus, this field shows whether the call was interworked or went through a strictly ISDN network. — If the “Answer Sup ervision” field contains a 4 or 5, the call went over a strictly ISDN network and the duration marked is accurate. — For non-ISDN CO, FX, and WATS trunks that have the “ Answer Supervision” field marked with a 4 or 5, and are receiving answer supervision from the network, the d uration is accurate. — For Tie, Tandem and Access trunks that have the “ Answer Supervision” field marked with a 4 or 5, the duration can only be assumed to be a c curate if the PBX in question is the ‘‘network egress’’ PBX in a private network or a stand alone PBX. The duration is also accurate if all of the trunks the call goes over provide answer supervision. When the call duration is not accurate (a 0 ap p ears in the “ Answer Supervision” field), the calls have often been timed via an administered timeout on a switch or from an earlier point in the call than when they actually got answered, because the switch could not determine when the call was answered.
Feature Descriptions 3-372Issue 3 March 1996 Calls are flagg e d as data calls if they use a conversion resource (such as a mo dem pool) and/or originate or terminate on a data mo dule. With G3V4 a n d later releases, the feat-flag bit on the CDR record can be administered to reflect whether an outgoing ISDN call was reported as interworked by the network. Prior to G3V4 interworked calls were treated as if no network answer was received. With the G3V4 option active, the feat-flag indicates that the call received network answer, but that the call was interworked in the network. In addition, the call duration starts at the point of receiving the network answer, not when the Answer Supervision Timer exp ired. nFormat Code (two digits) This field contains two values: 00 is no PPM; 03 denotes a PPM count in the digits record. nIncoming TAC (four digits) (24-Word Records Only) NOTE: The field name for Customized CDR Record s for G3rV1, G3V2, and later releases is ‘‘in-trk-code.’’ This field contains the access code of the incoming trunk group. Intra-switch CDR will not output this field. nINS (three digits) NOTE: The field name for Customized CDR Record s for G3rV1, G3V2, and later releases is ‘‘ins.’’
Call Detail Recording (CDR) Issue 3 March 1996 3-373 This field specifies the INS requested for a call. This field a p plies only to ISDN calls. Each Network Specific Facility is translated into an INS according to Table 3-45. Intra-switch CDR will not output this field. nIXC Code (one d i git hexadecimal representation) (three or four digits with an ISDN format) — Non-ISDN Formats NOTE: The field name for Customized CDR Record s for G3rV1, G3V2, and later releases is ‘‘ixc-code.’’ Table 3-45. Network Specific Facility to INS Mapping Network Specific Facility INS Value Network Operator 324 Presubsc rib e d Common Carrier Operator 325 Software Defined Network (SDN) 352 MEGACOM 800 353 MEGACOM 354 INW ATS 355 Maximum Banded WATS 356 AT&T Long Distance Service 358 ACCUNET Digital Service 357 OUTW A TS B a n d 0 33 OUTW A TS B a n d 1 34 . . . . . . OUTW A TS B a n d 2 55 288 International 800 359 Multiquest 367
Feature Descriptions 3-374Issue 3 March 1996 IXC codes, numbered one through 15 (1 through F hexadecimal), are associated with the AAR and ARS features and depict the carrier used on the call. This information is sent to the CDR output device in ASCII code as a hexadecimal representation (for example, ASCII ‘‘F’’ equals ‘‘15’’). An IXC access number is used to access a specific common carrier for a call. In the US, this number is of the form 10XXX, 950 — 1XXX, or NXX — XXXX, where N is any digit 2 through 9 and X is any digit 0 through 9. The IXC access numbers applicable at a given location are associated with an IXC c o de on the ‘IXC’ form. When ARS is used, and a routing pattern inserts one of the administered IXC codes, the associated IXC code is recorded. If no IXC access number is used, a 0 is recorded. In this c ase, either an IXC carrier is not used on the call or the c arrier is selected at the CO. A one-character index (1-15 and through F hexadecimal) corresponding to the administered IXC code’s index in the first p a ge of the ‘IXC’ form is generated when that matching IXC code is used on an ARS call. If none of the administered IXC c o des is used, a zero is recorded. IXC codes on the first p a ge of the ‘IXC’ form can be: nAny numb er matching the second page of the ‘IXC’ form nA 7-digit number of the form 950-XX XX, where ‘‘X’’ is any d i git 0-9 or... nAny 8 to 11-digit number — ISDN Formats With an ISDN record format, this field is a three or four-digit (for Enhanced) field that identifies the actual IXC used on an ISDN call. This information is determined from the routing pattern administration. On AAR and ARS calls, the three-digit IXC value is administered in the routing pattern for all ISDN calls. If a user dials an IXC code with a 10XXX format as administered on the ‘IXC Codes’ form, the CDR device will put only the last three d i gits (four for Enhanced) in the CDR record. If a user dials a seven-digit IXC code, this field will contain a zero. Intra-switch CDR will not output this field. nIncoming Circuit Identification (three digits) NOTE: The field name for Customized CDR Record s for G3rV1, G3V2, and later releases is ‘‘in-crt-id.’’ This field contains the member number of a trunk within a trunk group used for an incoming call. For outgoing calls, this field is blank. Tandem calls contain both incoming and outg oing circuit id-numbers. Intra-switch CDR will not output this field.
Call Detail Recording (CDR) Issue 3 March 1996 3-375 nIncoming Ring Interval Duration (G3V4 and later releases) With G3V4 and later releases each trunk group can be administered so that CDR will record the ring time to answer or abandon for incoming calls originated by the trunk group. In addition, CDR will record if the incoming destination is busy. This record is separate from the normal call duration record printed for an answered call. When an incoming call originated by a trunk group with this option set is terminated to an internal destination, the call is tracked from the time ringing feedback is given to the originator. If the call is answered, a CDR record is printed with the condition c o de “G” and the duration reflects the time b etween the start of ringing and the answer of the call. If the call is abandoned before being answered, a CDR record is printed with the condition code “H” and the duration reflects the time between the start of ringing and the time the call was abandoned. If the d estination is b usy, a CDR record is printed with the condition code “I” and a duration of 0. nLine Feed (one character) NOTE: The field name for Customized CDR Record s for G3rV1, G3V2, and later releases is ‘‘line-feed.’’ The ASCII line feed character followed by a carriage return is used to terminate CDR records. nMA-UUI (one digit) NOTE: The field name for Customized CDR Record s for G3rV1, G3V2, later releases is ‘‘ma-uui.’’ MA-UUI is shown in the field which keeps track of the number of ISDN messages c ontaining user data sent on an outg oing call. Data in this field can range from 0 to nine and is found only on 24-word records. Intra-switch CDR will not output this field. nNode Number (two-digits) (24-Word Records Only) NOTE: The field name for Customized CDR Record s for G3rV1, G3V2, and later releases is ‘‘node-num.’’ This field identifies the DCS node number of a switch within a DCS arrangement. The number output is the same as the node numb er on the ‘Dial Plan’ form (the local PBX id). Intra-switch CDR will not output this field. nNull (one character)
Feature Descriptions 3-376Issue 3 March 1996 NOTE: The field name for Customized CDR Record s for G3rV1, G3V2, and later releases is ‘‘null.’’ The NULL is used to terminate and divide CDR Records (usually in triplets) when needed by the receiving adjunct. nOutgoing Circuit Identification (three digits) NOTE: The field name for Customized CDR Record s for G3rV1, G3V2, and later releases is ‘‘out-crt-id.’’ For outgoing calls, this field contains the member number of the trunk within a trunk group used. This field is blank for incoming calls. Tandem calls include both incoming and outgoing circuit id numbers. For outg oing and tandem NCA-TSCs, this field contains the signaling group used to carry the NCA-TSC. Intra-switch CDR will not output this field. nPacket Count (four d i gits) NOTE: The field name for Customized CDR Record s for G3rV1, G3V2, and later releases is ‘‘tsc_ct.’’ For ISDN TSCs, this field contains the numb er of ISDN-PRI USER INFOrmation messages sent, received, or (for tandem TSCs) passing through the switch. Intra-switch CDR will not output this field. nPeriodic Pulse Metering NOTE: These enhancements are available with G3i-Global, G3V2, and later releases. The CDR out put interface has been modified to include three new CDR record formats: Int-Direct, Int-Process, and Int-ISDN. A new International 24-word ISDN Expanded Record has been a d ded. The formats are identical to the TELESEER CDR Unit and printer formats used in International System 75 (IR1V2) and provide Periodic Pulse Metering (PPM) pulse counts in the output record . (PPM is available with G3i-Global, G3V2, and later releases.) NOTE: The field name for Customized CDR Record s is ‘‘ppm.’’