Sharp Mx 4100n Owners Manual

							38
WHEN INSTALLATION WAS NOT 
SUCCESSFUL
This section provides solutions to possible installation problems. See the following table of contents to locate the 
appropriate page for your question or problem.
4
TROUBLESHOOTING 
 The software cannot be installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  38
 The machine is not detected (when connected to a network). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  38
 The plug and play screen does not appear (USB connection in Windows). . . . . . . . . . . . . . . . . . . . . .  39
 The printer driver is not installed correctly by plug and play (USB connection in Windows). . . . . . . . .  40
 The printer driver cannot be installed (Windows 2000/XP/Server 2003)  . . . . . . . . . . . . . . . . . . . . . . .  40
ProblemPoint to checkSolution
The software cannot 
be installed.Is there sufficient free space on your 
hard drive?Delete any unneeded files and applications to increase 
free space on your hard drive.
Are you using an operating system that 
is not supported?Make sure that the software can run on your operating 
system.
For detailed information on installation requirements for 
each software program in Windows, click the [Display 
Readme] button in the installer.
In a Macintosh environment, this can be checked in 
ReadMe First in the [US-English] folder ([English] 
folder in areas other than the U.S.) in the [Readme] 
folder of the Software CD-ROM.
The machine is not 
detected (when 
connected to a 
network).Is the IP address of the machine 
configured?If the IP address of the machine is not configured, the 
machine will not be detected. Make sure that the IP 
address is configured correctly in Network Settings in 
the machines system settings (administrator).
➞System Settings (Administrator) > Network Settings
Is your computer connected to the same 
network as the machine?Windows:
If the machine and your computer are not connected 
to the same local area network, the machine will not 
be detected. If the two are connected to different 
sub-networks, click the [Specify condition] button and 
enter the machines name (host name) or IP address 
to search for the machine.
Macintosh:
If multiple AppleTalk zones exist, select the zone to 
which the machine is connected from the menu.
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							39
WHEN INSTALLATION WAS NOT SUCCESSFUL
The machine is not 
detected (when 
connected to a 
network).Is the machine power on? If the machine is powered off, it will not be detected. 
Switch on the main power switch and the [POWER] key 
( ) in that order. (In Windows, search again after 
powering on the machine.)
Is your computer connected correctly to 
the machine?Make sure that the cable is connected securely to the 
LAN connectors on your computer and the machine.
Check the connections at the hub as well.
☞CONNECTING TO A NETWORK  (page 7)
The plug and play 
screen does not 
appear (USB 
connection in 
Windows).Is the machine power on? When a USB cable is connected, make sure the power 
of the machine is ON and then connect a USB cable to 
the machine. When the machine is not powered on, 
switch on the main power switch and the [POWER] key 
( ) in that order.
Can your computer use a USB 
connection?Check your computer whether or not a USB interface 
can be used on the Device Manager in your computer. 
(For information on Device Manager, see Help in 
Windows.)
If USB can be used, your controller chipset type and 
root hub will appear in Universal Serial Bus controllers 
in Device Manager. (The items that appear will vary 
depending on your computer.)
If these two items appear, USB should be useable. If a 
yellow exclamation point appears next to Universal 
Serial Bus controllers or the two items do not appear, 
refer to your computer manual or check with the 
manufacturer of your computer to enable USB and then 
reinstall the printer driver.
ProblemPoint to checkSolution
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							40
WHEN INSTALLATION WAS NOT SUCCESSFUL
XThe printer driver cannot be installed (Windows 2000/XP/Server 2003)
If the printer driver cannot be installed on Windows 2000/XP/Server 2003, follow the steps below to check your 
computer settings.
1Click the [start] button and then click 
[Control Panel].
In Windows 2000, click the [Start] button, point to 
[Settings], and click [Control Panel].
2Click [Performance and Maintenance] 
and then [System].
In Windows 2000, double-click the [System] icon.
3Click the [Hardware] tab and then the 
[Driver Signing] button.
4Check the settings in What action do 
you want Windows to take? (File 
signature verification in Windows 2000).
If [Block] is selected, the printer driver cannot be installed. 
Select [Warn] and install the printer driver again.
The printer driver is 
not installed correctly 
by plug and play (USB 
connection in 
Windows).Did you connect the machine to your 
computer before installing the printer 
driver?In Windows 2000/XP/Server 2003/Vista/Server 2008, if 
the machine was connected to your computer with a 
USB cable before the printer driver was installed from 
the installer, check if information on the unsuccessful 
installation remains in Device Manager. (For 
information on Device Manager, see Help in 
Windows.)
If the model name of the machine appears in Other 
devices in Device Manager, delete it, restart your 
computer, and install the printer driver again.
ProblemPoint to checkSolution
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							41
REMOVING THE SOFTWARE
To remove the printer driver or software installed using the installer, follow the steps below.
Windows
1Click the [start] button and then click 
[Control Panel].
In Windows 98/Me/NT 4.0/2000, click the [Start] button, 
point to [Settings], and click [Control Panel].
2Click [Uninstall a program].
 In Windows XP/Server 2003, click [Add or Remove 
Programs].
 In Windows 98/Me/NT 4.0/2000, double-click the 
[Add/Remove Programs] icon.
3Select the program or driver that you 
wish to delete.
For more information, see the manual for the operating 
system or Help.
4Restart your computer.
Mac OS X 
1Delete the printer that uses the 
machines PPD file from the printer list.
To show the printer list, see step 11 and 12 of MAC OS 
X (page 31).
2Delete the PPD file.
The PPD file has been copied to the following folder on 
the startup disk.
[Library] - [Printers] - [PPDs] - [Contents] - [Resources] - 
[en.lproj]
Delete the PPD file of the machine from this folder.
3Delete the installation information.
The installation information file has been copied to the 
following folder on the startup disk.
[Library] - [Receipts]
Delete the [MX-PBX1.pkg] file from this folder.
Mac OS 9.0 - 9.2.2
After deleting the icon of the printer that uses the 
machines PPD file from the desktop, follow the steps 
below.
1Insert the Software CD-ROM into your 
CD-ROM drive.
Insert the Software CD-ROM that shows Disc 2 on the 
front of the CD-ROM.
2Double-click the [CD-ROM] icon ( ) on 
the desktop and double-click the 
[MacOS] folder.
3Double-click the [Installer] icon ( ).
4Select [Remove] in the Install menu and 
click the [Remove] button.
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							MX-4100N/4101N/5000N/5001N Software Setup Guide
PRINTED IN CHINA
2008H KS1
TINSE4228FCZZ
This manual has been printed using a vegetable-based soy oil ink 
to help protect the environment.
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							TO THE ADMINISTRATOR OF THE MACHINE
DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM
Safety GuideSafety GuideSafety Guide
Before installing this product, be sure to read the 
CAUTIONS and INSTALLATION 
REQUIREMENTS sections.
SUPPLIES
SPECIFICATIONS
INSTALLATION REQUIREMENTS CAUTIONS
Keep this manual close at hand for reference 
whenever needed.
MX-4100N
MX-4101N
MX-5001N MODEL:
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							FAX interface cable and Line cable:
These special accessories must be used with the device.
Notice for Users in U.S.A.
EMC (this machine and peripheral devices)
NOTE:
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. 
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial 
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with 
the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely 
to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Each instruction also covers the optional units used with these products.
Caution!
For complete electrical disconnection, pull out the main plug.
The socket-outlet shall be installed near the equipment and shall be easily accessible.
To reduce the risk of fire, use only UL-Listed No.26 AWG or larger telecommunication line cord.
FOR YOUR RECORDS ...
To protect against loss or theft, record and retain for reference the machines serial number located at the lower left corner of the left 
side of the machine.
Model Number                                                                                             
Serial Number                                                                                             
Date of Purchase                                                                                             
Place of Purchase                                                                                             
Authorized Sharp Printer                                                                                             
Service Department Number                                                                                             
WARNING:
FCC Regulations state that any unauthorized changes or modifications to this equipment not expressly approved by the 
manufacturer could void the users authority to operate this equipment.
Shielded interface cables must be used with this equipment to maintain compliance with EMC regulations.
This machine contains the software having modules developed by Independent JPEG Group.
This product includes Adobe
® Flash® technology of Adobe Systems Incorporated.
Copyright© 1995-2007 Adobe Macromedia Software LLC. All rights reserved.
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							1
Contents
Warranty
While every effort has been made to make this document as accurate and helpful as possible, SHARP Corporation makes no 
warranty of any kind with regard to its content. All information included herein is subject to change without notice. SHARP is not 
responsible for any loss or damages, direct or indirect, arising from or related to the use of this operation manual. 
©Copyright SHARP Corporation 2008. All rights reserved. Reproduction, adaptation or translation without prior written permission is 
prohibited, except as allowed under copyright laws.
CAUTIONS  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Laser information . . . . . . . . . . . . . . . . . . . . . . . . . . 3
INSTALLATION REQUIREMENTS  . . . . . . . . . . . . . 4
SUPPLIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Storage of supplies. . . . . . . . . . . . . . . . . . . . . . . . . 5
Supply of spare parts and consumables  . . . . . . . . 5
SPECIFICATIONS  . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Machine specifications / copier specifications  . . . . 6
Continuous copying speeds . . . . . . . . . . . . . . . . . . 8
Ambient environment . . . . . . . . . . . . . . . . . . . . . . . 8
Acoustic noise emission (measurement according to 
ISO7779)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Automatic document feeder specifications . . . . . . . 9
Exit tray unit (right tray) specifications . . . . . . . . . 10
Stand/1x500 sheet paper drawer specifications. . 10
Stand/2x500 sheet paper drawer specifications. . 11Large capacity tray specifications  . . . . . . . . . . . . 11
Finisher specifications  . . . . . . . . . . . . . . . . . . . . . 12
Finisher (large stacker). . . . . . . . . . . . . . . . . . . . . 13
Saddle stitch finisher specifications . . . . . . . . . . . 14
Punch module specifications (for finisher) . . . . . . 15
Punch module specifications
(for saddle stitch finisher) . . . . . . . . . . . . . . . . . . . 15
Printer specifications  . . . . . . . . . . . . . . . . . . . . . . 16
Network scanner / Internet Fax specifications . . . 17
Pull scan function (TWAIN) specifications . . . . . . 17
Facsimile specifications . . . . . . . . . . . . . . . . . . . . 18
TO THE ADMINISTRATOR OF THE MACHINE  . . 20
Factory default passwords . . . . . . . . . . . . . . . . . . 20
Forwarding all transmitted and received data to the 
administrator (document administration function) . . . .20
For the users of the fax function . . . . . . . . . . . . . . . . .21
Trademark acknowledgments  . . . . . . . . . . . . . . . 25
Note:
 Considerable care has been taken in preparing this manual. If you have any comments or concerns about the manual, please 
contact your dealer or nearest SHARP Service Department.
 This product has undergone strict quality control and inspection procedures. In the unlikely event that a defect or other problem is 
discovered, please contact your dealer or nearest SHARP Service Department.
 Aside from instances provided for by law, SHARP is not responsible for failures occurring during the use of the product or its 
options, or failures due to incorrect operation of the product and its options, or other failures, or for any damage that occurs due 
to use of the product.
Products that have earned the ENERGY STAR® are designed to protect the environment 
through superior energy efficiency.
The Environmental Choice Program guidelines are applied to the products only in Canada. The 
products that meet the Environmental Choice Program guidelines carry the logo shown to the 
left. The products without the logo may not meet the Environmental Choice Program guidelines.
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							2
CAUTIONS
1. Do not touch the transfer belt. Scratches or smudges on the transfer belt will 
cause dirty prints.
2. The fusing unit is extremely hot.  Exercise care in this area. 
3. Do not look directly at the light source. Doing so may damage your eyes.
4. When the machine is installed, the adjusters (4) must be lowered to the floor 
to secure the machine (prevent it from moving).
Rotate the adjusters in the locking direction until they are in firm contact with 
the floor.
If you find it necessary to reposition the machine due to rearrangement of 
your office layout or other reason, retract the adjusters from the floor, turn off 
the power, and then move the machine.
(After moving the machine, lower the adjusters again to secure the machine.)
5. Do not make any modifications to this machine. Doing so may result in 
personal injury or damage to the machine.
6. The machine is heavy. To prevent injury when moving the machine, it is 
recommended that it be moved by four or more persons.
7. Do not make copies of anything which is prohibited from copying by law. The 
following items are normally prohibited from printing by national law. Other 
items may be prohibited by local law.
● Money   ● Stamps   ● Bonds   ● Stocks 
● Bank drafts  ● Checks   ● Passports   ● Drivers licenses
8. Do not use a flammable spray to clean the machine. If gas from the spray 
comes in contact with hot electrical components or the fusing unit inside the 
machine, fire or electrical shock may result.
9. Do not throw toner, a toner container (toner cartridge), or a waste toner box into a fire. Toner may fly and cause 
burns.
10. Store toner, toner containers (toner cartridges), and waste toner boxes out of the reach of children.
The machine includes the document filing function, which stores document image data on the machines hard drive. Stored 
documents can be called up and printed or transmitted as needed. If a hard drive failure occurs, it will no longer be possible to call 
up the stored document data. To prevent the loss of important documents in the unlikely event of a hard drive failure, keep the 
originals of important documents or store the original data elsewhere. 
With the exception of instances provided for by law, Sharp Corporation bears no responsibility for any damages or loss due to the 
loss of stored document data.
BATTERY DISPOSAL
THIS PRODUCT CONTAINS A LITHIUM PRIMARY MEMORY BACK-UP BATTERY THAT MUST BE DISPOSED OF PROPERLY. 
PLEASE CONTACT YOUR LOCAL SHARP DEALER OR AUTHORIZED SERVICE REPRESENTATIVE FOR ASSISTANCE IN 
DISPOSING OF THIS BATTERY.
This product utilizes a CR coin Lithium battery which contains a Perchlorate material. Special handling for this material may apply, 
California residents, See www.dtsc.ca.gov/hazardouswaste/perchlorate/
Others, consult local environmental officers.
This product utilizes tin-lead solder, and fluorescent lamp containing a small amount of mercury. Disposal of these materials may be 
regulated due to environmental consideration. For disposal or recycling information, please contact your local authorities, the 
Electronics Industries Alliance: www.eiae.org, the lamp recycling organization: www.lamprecycle.org or Sharp at 1-800-BE-SHARP.
(For U.S.A. Only)
Fusing unit
Adjuster
Lock
Release
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							3
CAUTIONS
Laser information
Wave length 790 nm ±10 nm
Pulse times
(North America and Europe)MX-4100N/4101N:
3.5 µs ±3.5 ns /7 mm Heavy paper 3.2µs ±3.2 ns /7 mm
MX-5001N:
2.8 µs ±2.8 ns /7 mm Heavy paper 3.2µs ±3.2 ns /7 mm
Output power Max 0.6 mW (LD1+ LD2)
Caution
Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
This Digital Equipment is CLASS 1 LASER PRODUCT (IEC 60825-1 Edition 1.2-2001)
For North America:
SAFETY PRECAUTIONS
This Digital Equipment is rated Class 1 and complies with 21 CFR 1040.10 and 1040.11 of the CDRH standards. This means that 
the equipment does not produce hazardous laser radiation. For your safety, observe the precautions below.
 Do not remove the cabinet, operation panel or any other covers.
 The equipments exterior covers contain several safety interlock switches. Do not bypass any safety interlock by inserting wedges 
or other items into switch slots.
For Europe:
CLASS 1 LASER PRODUCT
LASER KLASSE 1
LUOKAN 1 LASERLAITE
KLASS 1 LASERAPPARAT
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