Sharp Mx 4100n Owners Manual
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8-8 TROUBLESHOOTING Contents Follow the steps below to remove a staple jam. ☞FINISHER ☞FINISHER (LARGE STACKER) (page 8-10) ☞SADDLE STITCH FINISHER (page 8-12) FINISHER REMOVING STAPLE JAMS 1 Open the cover. 2 While pressing the lever over to the left, slide the finisher to the left until it stops. Gently slide the finisher until it stops. 3 Lower the staple case release lever and remove the staple case. Pull the staple case out to the right. 4 Raise the lever at the front end of the staple case and remove the jammed staple. Remove the leading staple if it is bent. If bent staples remain, a staple jam will occur again. Take care that a bent staple does not hurt you.
8-9 TROUBLESHOOTING Contents 5 Lower the lever at the front end of the staple case. 6 Replace the staple case. Push the staple case in until it clicks into place. 7 Slide the finisher back to the right. Gently slide the finisher back to the right until it locks into its original position. 8 Close the cover.
8-10 TROUBLESHOOTING Contents FINISHER (LARGE STACKER) 1 Open the front cover. 2 Squeeze the green parts of the staple case and pull the case up and then out. 3 Lower the lever at the front end of the staple case and remove the jammed staple. Remove the leading staple if it is bent. If bent staples remain, a staple jam will occur again. Take care that a bent staple does not hurt you. 4 Return the lever to its original position.
8-11 TROUBLESHOOTING Contents 5 Push the staple case firmly back in. Push the staple case in until it clicks into place. 6 Close the front cover. Make a test print or copy using the saddle stitch function to verify that stapling takes place correctly.
8-12 TROUBLESHOOTING Contents SADDLE STITCH FINISHER Finisher unit 1 Open the front cover. 2 While pulling the lever, slide the saddle stitch finisher to the left until it stops. 3 Lower the staple case release lever and remove the staple case. Pull the staple case out to the right. 4 Raise the lever at the front end of the staple case and remove the jammed staple. Remove the leading staple if it is bent. If bent staples remain, a staple jam will occur again. Take care that a bent staple does not hurt you. 5 Lower the lever at the front end of the staple case.
8-13 TROUBLESHOOTING Contents 6 Replace the staple case. Push the staple case in until it clicks into place. 7 Push the saddle stitch finisher back and latch it to the machine. 8 Close the front cover. Make a test print or copy in staple sort mode to verify that stapling takes place correctly.
8-14 TROUBLESHOOTING Contents Saddle stitch unit Before starting this procedure, remove all output from the output tray of the saddle stitch finisher. Do not replace removed output in the output tray. 1 Open the side cover. 2 Remove the staple cartridge from the staple unit. 3 Lock the staple unit. Push the staple unit up until you hear a click. 4 Press (A) down and pull up knob (B). 5 Remove the jammed staples. Take care that a bent staple does not hurt you. (A) (B)
8-15 TROUBLESHOOTING Contents 6 Push down knob (B). 7 Load new staple cartridges. Remove the cover from each staple cartridge and then install the cartridge. 8 Close the side cover. Make a test print or copy using the saddle stitch function to verify that stapling takes place correctly. (B)
8-16 TROUBLESHOOTING Contents PROBLEMS RELATED TO COPYING OPERATION COPYING PROBLEMS RELATED TO COPYING OPERATION Copying does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-16 Auto selection of the color mode does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-16 Image rotation does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-17 Two-sided copying does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-17 The paper size of a tray cannot be set.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-17 PROBLEMS RELATED TO COPY RESULTS The image is too light or too dark.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-18 Colors are off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-18 Part of the image is cut off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-18 Copies come out blank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-18 If you cannot find the item that you are looking for in the above table of contents, see GENERAL PROBLEMS (page 8-39). If you are unable to solve a problem using the solutions in this manual, switch off the [POWER] key ( ) and the main power switch. Wait at least 10 seconds, and then switch on the main power switch and the [POWER] key ( ) in that order. When the LINE indicator is lit or the DATA indicator is lit or blinking, do not switch off the main power switch or unplug the power plug. This may damage the hard drive or cause the data being stored or received to be lost. ProblemPoint to checkSolution Copying does not take place.Have functions been disabled by the administrator?When user authentication is enabled, the functions that you can use may be restricted in your user settings. Check with your administrator. Auto selection of the color mode does not take place.Are you using one of the following types of originals? Black & White is not selected Are there colors or coloring in the paper? Color is not selected The color in the original is very light. The color in the original is very dark, almost black. Is only a very small area of the original colored?When the color mode is set to Auto, the machine detects whether the original is black and white or color when the [COLOR START] key is pressed. However, when an original similar to one of those at left is used, automatic detection may not give the correct result. In this event, specify the color mode manually.
8-17 TROUBLESHOOTING Contents Image rotation does not take place.Did you select the paper size or copy ratio manually?Copy using automatic paper selection and automatic ratio selection. Are you copying using settings that do not allow rotate copying?Rotate copying can generally be combined with other special modes, however, some combinations are not possible. If a prohibited combination is selected, a message will appear in the touch panel. Is Rotation Copy Setting disabled in the system settings (administrator)?Check with your administrator. If you are the administrator, enable Rotation Copy Setting. ➞System Settings (Administrator) > Copy Function Settings > Other Settings > Rotation Copy Setting > Two-sided copying does not take place.Does the paper type setting of the selected tray specify a type of paper that cannot be used for two-sided copying?Check Tray Settings in the system settings. If the [Disable Duplex] checkbox is selected , two-sided copying using that tray will not be possible. Change the paper type setting to a type that can be used for two-sided printing. ➞System Settings > Paper Tray Settings > Tray Settings > Change Are you using a special size or type of paper?For the paper types and sizes that can be used for two-sided copying, see SPECIFICATIONS in the Safety Guide. Are you copying using settings that do not allow two-sided copying?Two-sided copying can generally be combined with other special modes, however, some combinations are not possible. If a prohibited combination is selected, a message will appear in the touch panel. Have functions been disabled by the administrator?Some functions may have been disabled in the system settings (administrator). Check with your administrator. When user authentication is enabled, the functions that you can use may be restricted in your user settings. Check with your administrator. The paper size of a tray cannot be set.Have functions been disabled by the administrator?Some functions may have been disabled in the system settings (administrator). Check with your administrator. ProblemPoint to checkSolution