NEC Dsx 34b Manual

							
42xx-IntraMail
423x-Dial Actions (Dial Action Table Options)
4231-Digit Assignment
DSX Software ManualVoice Mail Options: 4101-4231◆901
Voice Mail
4101-4231
423x-Dial Actions (Dial Action Table Options)
4231-Digit Assignment
Description
Use this program to set up the IntraMail Dial Action Tables. The Dial Action Table de fines the options than 
an Automated Attendant caller can dial. A Dial Action Table is associated with a Call Routing Mailbox, 
which is in turn associated with an Answer Table. When an Answer Table is active, its associated Call Rout-
ing Mailbox selects the Dial Action Table which provides dialing options to callers. The illustration below 
shows how this works in a default IntraMail system. There are 16 Dial Action Tables.
Lines Route to
Answer Table 1 
Answer T able 1
Schedule 1 or
Default Mailbox
Dial Action Table 1
●3131-02: Answer Table 
●421x-Answer Table 
Calls always route to Call Routing Mailbox 001
- Schedule 1 active M-F 8:30AM-5:00PM.
- Default Mailbox active all other times.
●423x: Dial Action Tables 
Dial Action Table 1Dialing Options
Dial an extension number, or 0 for the operator
Automated Attendant Answering (Default) 
All Lines 
Use AnswerTable 1Which Chooses Call
Routing Mailbox 001.And Dial Action Table 1With these
dialing options
Automated Attendant 
V-MAIL + SA + I + 001 
Built-In Automated Attendant 
#AG + 001●422x: Routing Mailboxes  (001)Call Routing Mailbox 001
●4212: Schedule●4211-01: Default Mailbox     
To record a new Instruction Menu  Message (from Extension 300):
DIL to Voice Mail
Master (700)
Lines Route to
Answer Table 1 
Answer Table 1
Schedule 1 or
Default Mailbox
Dial Action Table 1
●3131-02: Answer Table 
●421x-Answer Table 
Calls always route to Call Routing Mailbox 001
- Schedule 1 active M-F 8:30AM-5:00PM.
- Default Mailbox active all other times.
●423x: Dial Action Tables 
Dial Action Table 1
Dialing Options
Dial an extension number, or 0 for the operator
Automated Attendant Answering (Default) 
All Lines 
Use AnswerTable 1Which Chooses Call
Routing Mailbox 001.And Dial Action Table 1With these
dialing options
Automated Attendant 
V-MAIL + SA + I + 001 
Built-In Automated Attendant 
#AG + 001●422x: Routing Mailboxes  (001)
●3112-01: Direct Termination (Day)●3112-04: Direct Termination (Night) 
Call Routing Mailbox 001
●4212: Schedule●4211-01: Default Mailbox     
To record a new Instruction Menu  Message (from Extension 300): 
						

							
42xx-IntraMail
423x-Dial Actions (Dial Action Table Options)
4231-Digit Assignment
902◆Voice Mail Options: 4101-4231 DSX Software Manual
The following table shows the Dial Action Table default assignments.
Timeout provides the routing for rotary dial callers. See  Automatic Routing for Rotary Dial Callers 
(page 442) for more.
Dial Action Table Default Settings
KeyDial Action Table  1Dial Action Tables  2-16
0 UTRF to 300 (Unscreened Transfer to 300) UND
(Unde fined)
1 UND
(Undefined) UND
(Unde fined)
2 UND
(Undefined) UND
(Unde fined)
3 UTRF to XXX
(Unscreened Transfer touser-dialed extension) UND
(Unde fined)
4 UTRF to XXX
(Unscreened Transfer touser-dialed extension) UND
(Unde fined)
5 UND
(Undefined) UND
(Unde fined)
6 UND
(Undefined) UND
(Unde fined)
7 UND
(Undefined) UND
(Unde fined)
8 UND
(Undefined) UND
(Unde fined)
9 HNGUP
(Hangup) UND
(Unde fined)
* REC1 to IXXX
(Quick Message with Greeting to user-dialed extension) UND
(Unde fined)
# LOGON to IXXX
(Logon to user-dialed mailbox) UND
(Unde fined)
Timeout UTRF to 300
(Unscreened Transfer to 300) UND
(Unde fined) 
						

							
42xx-IntraMail
423x-Dial Actions (Dial Action Table Options)
4231-Digit Assignment
DSX Software ManualVoice Mail Options: 4101-4231◆903
Voice Mail
4101-4231
Options
4231-01: Digit xx Action
(Digit x Action)
Use this option to assign the actions (functions) to the keys that Automated Attendant callers can dial. See 
Dial Action Table Actions  (page 905) for more on each action.
F
eatures
• None
Intr
aMail Features
• Centrex Transfer  (page 460)
• Dial Action Table  (page 465)
• External Transfer  (page 483)
• Flexible Mailbox Numbering Plan  (page 488)
• Go to a Mailbox  (page 491)
• Greeting  (page 493)
• Hang Up  (page 506)
• Log Onto Voice Mail  (page 515)
• Quick Message  (page 560)
• Screened Transfer  (page 567)
• Transfer to a UCD Group  (page 585)
• Unde fined Routing  (page 586)
• Unscreened Transfer  (page 587)
Options
•STRF for Screened Transfer (dial 1)
•
UTRF for Unscreened Transfer (dial 2)
•
REC1 for Quick Message with Greeting (dial 3)
•
REC2 for Quick Message without Greeting (dial 4)
•
LOGON for Log Onto Voice Mail (dial 5)
•
Hang Up for Hang up (dial 6)
•
GOTO for go to a mailbox (dial 7)
•
UND for unde fined routing (dial 0)
Default
• See the  Dial Action Table Default Settings  (page 902).
4231-01: Digit xx Routing Data
(Digit x Routing)
Using this option to assign the routing data to each key action. See  Dial Action Table Routing Options 
(page 913) for more on each routing option.
F
eatures
• None
Intr
aMail Features
•Centrex Transfer  (page 460)
• Dial Action Table  (page 465)
• External Transfer  (page 483)
• Flexible Mailbox Numbering Plan  (page 488)
• Go to a Mailbox  (page 491)
• Greeting  (page 493)
• Hang Up  (page 506)
• Log Onto Voice Mail  (page 515)
• Quick Message  (page 560)
• Screened Transfer  (page 567) 
						

							
42xx-IntraMail
423x-Dial Actions (Dial Action Table Options)
4231-Digit Assignment
904◆Voice Mail Options: 4101-4231 DSX Software Manual
•Transfer to a UCD Group  (page 585)
• Unde fined Routing  (page 586)
• Unscreened Transfer  (page 587)
Options
• Extension number using 0-9, # and *
•N for no routing (press Feature Key 1)
•
I for ignore caller dialed digit (press Feature Key 2)
•
X for caller dialed digit (press Feature Key 3)
•
P for pause (press Feature Key 4)
Default
• See the  Dial Action Table Default Settings  (page 902). 
						

							
42xx-IntraMail
423x-Dial Actions (Dial Action Table Options)
4231-Digit Assignment
DSX Software ManualVoice Mail Options: 4101-4231◆905
Voice Mail
4101-4231
Dial Action Table Actions
STRF Action - Screened Transfer (1)
(STRF)
Use this action to allow an Automated Attendant caller to place a Screened Transfer to an extension. After an 
Automated Attendant caller dials an extension, IntraMail calls (screens) the destination to see if the tran\
sfer 
can go through.
❥If the destination is available, the Automated Attendant rings it. If the destination answers, the call goes  through.
❥If the destination doesn’t answer within a preset interval, is busy, or is in Do Not Disturb, the Automated Attendant doesn’t extend the call. It then provides the caller with additional options.
Routing
Normally, the corresponding  Routing option should be XXX. Note that the key you choose for this action is 
the  first digit of the called extension number.
• For example, to allow callers to place Screened Transfers to extensions 300-399, for key 3 enter STRF  for the  Action and XXX for the corresponding  Routing.
To have Screened Transfer call a speci fic extension, the corresponding  Routing option should be that exten-
sion’s number. The caller then dials that single digit to reach the extension. • For example, to have caller’s dial 8 to reach extension 303, for key 8 enter STRF for the  Action and 
303 for the corresponding  Routing.
F
eatures
• None
Intr
aMail Features
• Screened Transfer  (page 567) and Screened Transfer (STRF) Operation  (page 568)
• Unscreened Transfer  (page 587)
Options for 
Action
•1 for STRF
Options for Routing
• Digits using 0-8, # and * (8 max.)
•N for no routing (press Feature Key 1)
•
I for ignore caller dialed digit (press Feature Key 2)
•
X for caller dialed digit (press Feature Key 3)
•
P for pause (press Feature Key 4)
Default
• See the  Dial Action Table Default Settings  (page 902). 
						

							
42xx-IntraMail
423x-Dial Actions (Dial Action Table Options)
4231-Digit Assignment
906◆Voice Mail Options: 4101-4231 DSX Software Manual
UTRF Action - Unscreened Transfer (2)
(UTRF)
Use this action to allow an Automated Attendant caller to place an Unscreened Transfer to an extension. This 
is similar to telephone system unscreened transfers in which the transfe\
rring party immediately extends the 
call. After an Automated Attendant caller dials an extension, IntraMail transfers the call to the destination 
and hangs up. Any recalls or additional routing are handled by the telephone system - ju\
st as with any other 
unscreened transfer.
Routing
Normally, the corresponding Routing option should be XXX. Note that the key you choose for this action is 
the  first digit of the called extension number.
• For example, to allow callers to place Unscreened Transfers to extensions 300-399, for key 3 enter  UTRF for the  Action and XXX for the corresponding  Routing.
To have Unscreened Transfer call a speci fic extension, the corresponding  Routing option should be that 
extension’s number. The caller then dials that single digit to reach the extension. • For example, to have caller’s dial 8 to reach extension 303, for key 8 enter UTRF for the  Action and 
303 for the corresponding  Routing.
F
eatures
• None
Intr
aMail Features
• Screened Transfer  (page 567)
• Unscreened Transfer  (page 587) and Unscreened Transfer (UTRF) Operation  (page 587)
Options for 
Action
•2 for UTRF
Options for Routing
• Digits using 0-8, # and * (8 max.)
•N for no routing (press Feature Key 1)
•
I for ignore caller dialed digit (press Feature Key 2)
•
X for caller dialed digit (press Feature Key 3)
•
P for pause (press Feature Key 4)
Default
• See the  Dial Action Table Default Settings  (page 902). 
						

							
42xx-IntraMail
423x-Dial Actions (Dial Action Table Options)
4231-Digit Assignment
DSX Software ManualVoice Mail Options: 4101-4231◆907
Voice Mail
4101-4231
REC1 Action - Quick Message With Greeting (3)
(REC1)
Use this action to allow an Automated Attendant caller to leave a Quick Message at an extension. With this 
action, the caller  will hear the extension’s greeting prior to leaving the message.
Routing
To have the caller leave a quick Message at a speci fic extension, the corresponding  Routing option should be 
the extension number.
To have the caller leave a Quick Message at any caller-dialed extension, the corresponding  Routing option 
should be IXXX.
To have the caller leave a Quick Message at a caller-dialed extension in a speci fic range, the corresponding 
Routing  option should be XXX.
• For example, to allow callers to leave a Quick Message extensions 300-399, for key 3 enter REC1 for  the  Action  and XXX for the corresponding  Routing.
F
eatures
• None
Intr
aMail Features
• Quick Message  (page 560)
Options for 
Action
•3 for REC1
Options for Routing
• Digits using 0-8, # and * (8 max.)
•N for no routing (press Feature Key 1)
•
I for ignore caller dialed digit (press Feature Key 2)
•
X for caller dialed digit (press Feature Key 3)
•
P for pause (press Feature Key 4)
Default
• See the  Dial Action Table Default Settings  (page 902). 
						

							
42xx-IntraMail
423x-Dial Actions (Dial Action Table Options)
4231-Digit Assignment
908◆Voice Mail Options: 4101-4231 DSX Software Manual
REC2 Action - Quick Message Without Greeting (4)
(REC2)
Use this action to allow an Automated Attendant caller to leave a Quick Message at an extension. With this 
action, the caller will not hear the extension’s greeting prior to leaving the message. Instead, the caller hears 
the voice prompt “ Recording” followed by a beep.
Routing
To have the caller leave a quick Message at a speci fic extension, the corresponding  Routing option should be 
the extension number.
To have the caller leave a Quick Message at any caller-dialed extension, the corresponding  Routing option 
should be IXXX.
To have the caller leave a Quick Message at a caller-dialed extension in a speci fic range, the corresponding 
Routing  option should be XXX.
• For example, to allow callers to leave a Quick Message extensions 300-399, for key 3 enter REC2 for  the  Action  and XXX for the corresponding  Routing.
F
eatures
• None
Intr
aMail Features
• Quick Message  (page 560)
Options for 
Action
•4 for REC2
Options for Routing
• Digits using 0-8, # and * (8 max.)
•N for no routing (press Feature Key 1)
•
I for ignore caller dialed digit (press Feature Key 2)
•
X for caller dialed digit (press Feature Key 3)
•
P for pause (press Feature Key 4)
Default
• See the  Dial Action Table Default Settings  (page 902). 
						

							
42xx-IntraMail
423x-Dial Actions (Dial Action Table Options)
4231-Digit Assignment
DSX Software ManualVoice Mail Options: 4101-4231◆909
Voice Mail
4101-4231
LOGON Action - Log Onto Voice Mail (5)
(LOGON)
Use this key action to allow an Automated Attendant caller to log onto voice mail. Depending on program-
ming (see  Routing below), the caller is logged directly into a Subscriber Mailbox or is promp\
ted to enter a 
Subscriber Mailbox of their own choosing.  You cannot use the LOGON option with Call Routing and 
Announcement Mailboxes.
Routing
To log directly into a speci fic Subscriber Mailbox, enter the  mailbox number in the corresponding  Routing 
option. • For example, to have key 4 log directly into 
Subscriber Mailbox 305, for key 4 enter LOGON for the 
Action  and 305 for the corresponding  Routing.
To have IntraMail request Automated Attendant callers to select a Subscriber Mailbox to log into, enter  N in 
the corresponding  Routing option. The key you choose must represent the  first digit in the Subscriber Mail-
box numbers. • For example, to have the Automated Attendant request callers to enter the number of the 
Subscriber 
Mailbox
 into which they wish to log, for key 3 enter LOGON for the  Action and N for the correspond-
ing  Routing.  When callers dial 3, they hear, “ Please enter your mailbox number.”
To have IntraMail require Automated Attendant callers to enter a 
Subscriber Mailbox to log into (without 
playing an announcement), enter  XXX in the corresponding  Routing option. 
The key you choose must repre-
sent the  first digit in the Subscriber Mailbox numbers.
• For example, to allow callers to log onto mailboxes 300-399, for key 3 enter LOGON for the  Action 
and XXX for the corresponding  Routing.
To log into  any valid Subscriber Mailbox, enter  IXXX in the corresponding  Routing option.
- For example, to allow callers to dial 1 plus any Subscriber Mailbox number to log on, for key 1  enter LOGON for the  Action and IXXX for the corresponding  Routing.
F
eatures
• None
Intr
aMail Features
• Log Onto Voice Mail  (page 515)
Options for 
Action
•5 for LOGON
Options for Routing
• Digits using 0-8, # and * (8 max.)
•N for no routing (press Feature Key 1)
•
I for ignore caller dialed digit (press Feature Key 2)
•
X for caller dialed digit (press Feature Key 3)
•
P for pause (press Feature Key 4)
Default
• See the  Dial Action Table Default Settings  (page 902). 
						

							
42xx-IntraMail
423x-Dial Actions (Dial Action Table Options)
4231-Digit Assignment
910◆Voice Mail Options: 4101-4231 DSX Software Manual
Hang Up Action (6)
(HNGUP)
When an Automated Attendant caller presses a key assigned to this action, IntraMail says “ Goodbye” and 
immediately hangs up.
Routing
There is no entry required in the corresponding  Routing option.
F
eatures
• None
Intr
aMail Features
• Hang Up  (page 506)
Options for 
Action
•6 for Hang Up
Options for Routing
• Digits using 0-8, # and * (8 max.)
•N for no routing (press Feature Key 1)
•
I for ignore caller dialed digit (press Feature Key 2)
•
X for caller dialed digit (press Feature Key 3)
•
P for pause (press Feature Key 4)
Default
• See the  Dial Action Table Default Settings  (page 902).