NEC Dsx 34b Manual

							
Telephone Illustrations
DSX Software ManualIntroduction◆11
Introduction
34-Button Super Display Telephone
ABC
JKL
TUV
VOLUME
GHI
PQRS DEF
TRANSFER
FLASH
REDIAL MUTE
SPEAKER INTERCOM
CLEAR
CHECK
V-MAIL
DND
CONF
HOLD
MNO
WXYZ
   
Director   y  
V-Mail 00   
Calls  00   
Menu
  
Pa e    SP Dial 2
1093100 - 4
SP Dial 1
g  
In DSX-40:
Keys 1-8 are line keys.
Keys 9-24 are undefined.
In DSX-80/160:
Keys 1-12 are line keys.
Keys 13-24 are undefined.
For Attendants:
Key 24 is the
Operator Call key.
Soft keys
Feature keys Soft keys
Alpanumeric Display Ring/Message Lamp
Microphone
Fixed Function keys
Line 1 Line 2 Line 3 Line 4 Line 5 Line 6
Line 7 Line 8 Line 9 Line 10 Line 11 Line 12
Thu June 8       11:52 AM
Pat Smith            x301 
						

							
Telephone Illustrations
12◆Introduction DSX Software Manual
60-Button DSS Console
TRANSFERANSWER
1093100 -3
RELEASE
300 301 302 303 304 305
306 307 308 309 310 311
312 313 314 315 316 317
318 319 320 321 322 323
324 325 326 327 328 329
330 331 332 333 334 335
336 337 338 339 340 341
342 343 344 345 346 347
ALL
CALLPark 60 Park 61
Night
Park 62 Park 63 Park 64 Park 65 Park 66 Page 1 Page 2 Page 3 
						

							
DSX Software Manual  Features◆13
FeaturesFeatures
Introduction
Introduction
How To Use This Chapter
This chapter provides detailed information on the system’s features. The features in this chapter are in alpha-
betical order, like a dictionary, and are subdivided into headings as follows:
❥Description
Read  Description  to get an overview of the feature. Along with the feature’s description is the  Default 
Setting , which outlines how the feature works with the default (factory installed) programming. When 
initially installed, the system uses the default setting. For speci fic default settings on each programmable 
option, follow the cross-reference to that option.
❥Programming This heading provides a handy, easy to understand, step-by-step guide to the system programming 
required to activate and/or customize the feature. If you need more detail about an optio\
n, follow the 
cross-reference to that option.
❥Related FeaturesRead  Related Features  to learn how the feature interacts with other features.
❥Operation
Refer to this heading for convenient, compact, yet detailed operation charts for using each feature. 
						

							
Account Codes
14◆Features DSX Software Manual
Account Codes
Description
Account Codes are user-dialed codes that help categorize and/or restrict outside calls. Account Codes are 
from 2-10 digits long, using any combination of the digits 0-9. There are three types of Account Codes:
❥Optional (Unforced Account Codes)
❥Forced Account  Codes
❥Verified Account  Codes
Optional (Unforced) Account Codes
Optional Account Codes allow a keyset extension user to enter an Account Code while placing an outside 
call or any time while on a call. This type of Account Code is optional: the system does not require the user 
to enter it. If the keyset user is already talking on an outside call, their conversation continues uninterrupted 
while they enter an Account Code.
Single line telephone users can only enter an Account Code while placing their outside call.
Forced Account Codes
Forced Account Codes require an extension user to enter an Account Code every time they place an outside 
call. If the user doesn’t enter the code, the system prevents the call. The system can require Forced Account 
Codes for all outside calls, or just for toll calls (as determined by Toll Restriction programming). Note that 
Forced Account Codes do not pertain to incoming calls.
Veri fied Account Codes
With Veri fied Account Codes, the system compares the Account Code the user dials with a list of codes pro-
grammed into the Veri fied Account Code Table. If the Account Code is in the table, the call goes through 
(provided it is not prevented by an extension’s Toll Restriction programming). If the code is not in the table, 
the system prevents the call. Veri fied Account Codes, if enabled, apply only to Forced Account Codes.
Using Account Codes and Speed Dial
To simplify Account Code operation, Personal and System Speed Dial bins can contain \
Account Codes. 
Keep the following in mind when using Speed Dial and Account Codes:
❥The Account Code can be either the  first or last entry in the bin, and must be preceded and followed by 
the # character. For example, the Account Code 1234 must be entered as #1234#.
❥1551-02: Allow Account Codes in Speed Dial Bins  (page 667) must be enabled in system programming:
❥The Speed Dial bin can contain an Account Code followed by an outside number, or just the Account 
Code. The Account Code must be preceded and followed by a # entry. If the bin contains just the 
Account Code, the user must be sure to press the bin key before dialing the outside number.
❥If the system has Veri fied Account Codes enabled, the Account Code entered in the Speed Dial bin must 
match an entry in the Veri fied Account  Code Table.
❥If the Speed Dial bin does not contain an Account Code, the user must enter the Account Code manually. 
If Forced Account Codes are enabled, the system requires
 the user to enter the Account Code before it 
outdials the stored Speed Dial number.
❥An extension user can preselect a line for a Speed Dial call.
Using Account Codes with Last Number Redial and Save
Last Number Redial and Save do not store Account Codes. This means that the user must manually enter an 
Account Code to have it included with a call dialed using Last Number Redial and Save. If Forced Account 
Codes are enabled, the system requires
 the user to enter the Account Code before it outdials the stored num-
ber saved by Last Number Redial or Save.
Use Account codes to categorize and/or restrict outside calls. 
						

							
Account Codes
DSX Software ManualFeatures◆15
Features
An extension user can preselect a line for a Last Number Redial or Save call.
Account Codes and Emergency Calls
Account Codes are never enforced for emergency (911 and 1+911) calls.
DSS Console Account Code Key
A keyset user can have an Account Code key on their DSS Console. It works the same as a keyset Account 
Code key.
Conditions
• Do not use Account Codes that begin with 911 or 1911.
Default Setting
• Account Codes disabled.
Programming
General Account Code Programming
1.If yes, in  1551-02: Allow Account Codes in Speed Dial Bins  (page 667), enter Ye s.
2.If no, in 1551-02: Allow Account Codes in Speed Dial Bins  (page 667), enter No.
1.If yes, in 1551-01: Dial # to Enter Account Codes  (page 667), enter Ye s.
2.If no, in 1551-01: Dial # to Enter Account Codes  (page 667), enter No.
1.If yes, in 1551-03: Show Account Codes on Telephone Display  (page 667), enter Ye s.
2.If no, in 1551-03: Show Account Codes on Telephone Display  (page 667), enter No.
1.If yes, in 2121-Feature Keys  (page 753), select an available key and assign it key code 26.
2.If no, make sure the keyset has no Account Code keys (key code 26) assigned in 2121-Feature Keys  
(page 753).
1.If yes, in  2401-Con fig (DSS Console Con figuration)  (page 800), select an available key on the DSS Con-
sole and assign it key code 
26.
2.If no, make sure the DSS Console has no Account Code keys (key code 26) assigned in  2401-Config 
(DSS Console Con figuration)  (page 800).
1.Should users be able to store Account Codes in Speed Dial bins?
2.While on outside calls, should extension users be able to dial # to enter Account Codes?
3.Should Account Code entries by hidden (i.e., replaced by * characters) on each telephone’s 
display?
4.Should a keyset have an Account Code key to simplify entering Account Codes?
5.Should a keyset’s DSS Console have an Account Code key to simplify entering Account 
Codes? 
						

							
Account Codes
16◆Features DSX Software Manual
Setting Up Forced Account Codes
1.In 2102-01: Class of Service  (page 724), check the extension’s Class of Service level.
2.If yes (enable Forced Account Codes), in  1412-04: Forced Account Codes (page 651) for the extension’s 
Class of Service level, enter 
Ye s.
3.If no (disable Forced Account Codes),  1412-04: Forced Account Codes (page 651) for the extension’s 
Class of Service level, enter 
No.
1.In  2102-01: Class of Service  (page 724), check the extension’s Class of Service level.
2.If yes:
- In  1412-06: Account Codes for Toll Calls Only  (page 651), enter 
Ye s.
- In  1551-04: Account Code Toll Restriction Level  (page 668), enter the Toll Level the system will 
use to differentiate toll calls from local calls.
3.If no, in  1412-06: Account Codes for Toll Calls Only  (page 651), enter No.
1.If yes, in 3111-01: Disable Forced Account Codes  (page 817), enter Ye s.
2.If no, in 3111-01: Disable Forced Account Codes  (page 817), enter No.
Setting Up Verified Account Codes
1.In  2102-01: Class of Service  (page 724), check the extension’s Class of Service level.
2.If yes:
- In  1412-05: Veri fied Account Codes  (page 651), enter 
Ye s.
- In  36xx-AC Codes (Veri fied Account Codes Table)  (page 854), enter codes into the Veri fied Account 
Codes Table.
- If  1551-01: Dial # to Enter Account Codes  (page 667) is enabled (
Ye s), do not  enter # in any of 
your Veri fied Account  Codes.
3.If no, in  1412-05: Veri fied Account Codes  (page 651), enter No.
1.Should an extension have Forced Account Codes (i.e., be required to enter an Account Code 
while placing an outside call)?
2.Should an extension have Forced Account Codes only for long distance (toll) calls?
3.Do you have speci fic lines that should never require users to enter a Forced Account Code?
1.Should an extension be required to enter a Veri fied Account Code while placing an outside 
call? 
						

							
Account Codes
DSX Software ManualFeatures◆17
Features
Programming Examples
1.In 1412-04: Forced Account Codes  (page 651), enter Ye s.
2.In 1412-06: Account Codes for Toll Calls Only  (page 651), enter Ye s.
3.In 1551-04: Account Code Toll Restriction Level  (page 668), enter 2 (for example).
Mak
e the following entries for Toll Restriction Level 2.
4.In  3511-01: Active Key Pad  (page 840), enter Ye s.
In  3512-04: Allow N11 Dialing  (page 842), enter 
Ye s.
In  3512-01: Allow 0 + XXX Operator Assisted Dialing  (page 841), enter 
Ye s.
In  3512-03: Allow 101x Equal Access Dialing  (page 841), enter 
Ye s.
5.In 352x-1010-XXX / Local XXX (Equal Access Dialing)  (page 844), make a deny table with no entries 
(i.e., deny nothing). This is the default setting.
6.In  353x-1+XXX / TBL-A XXX (NPA/NXX Dialing 3-Digit Table)  (page 846), make a deny table and enter 
900.
7.In 354x-1+XXX-XXX / TBL-A XXXXXXX (1 + NPA + NXX Dialing 6-Digit Table)  (page 848), make a 
deny table with no entries (i.e., deny nothing). This is the default entry.
8.In  355x-XXX / TBL-B-XXX (NPA/NXX Dialing 3-Digit Table)  (page 850), make a deny table and enter 
900.
9.In 356x-XXX-XXX / TBL-B XXXXXX (NPA + NXX Dialing 6-Digit Table)  (page 852), make a deny table 
with no entries (i.e., deny nothing). This is the default setting.
10.In  2102-01: Class of Service  (page 724), assign the Class of Service with Forced Account Codes enabled 
to the extension.
11.In  2102-02: Station Toll Level (Day)  (page 724) and 2102-03: Station Toll Level (Night)  (page 724), be 
sure the extension does not use Toll Level 2. If it does, Toll Restriction will always deny 1 + 900 and 900 
calls (regardless of whether the user enters an Account Code).
With this programming, an extension user can:
1.Press a line key or dial a code for an outside line.
2.Wait for a reminder tone (3 beeps).
• With Forced Account Codes enabled, the system automatically goes into the Account Code mode after  you press a line key in step 1 above.
• If you have an Account Code Feature Key, it  flashes green.
3.If dialing a 1 + 900 or 900 call, dial the Account Code.
If dialing an
y other long distance call, skip this step.
4.Press # (if enabled), the Account Code soft key, or an Account Code Feature Key (if programmed).
5.Dial the outside number.
• If the user doesn’t enter an Account Code for 900 or 1 + 900 calls, the system will cut off the call.
• The system will also cut off any call not allowed by the extension’s Toll Restriction programming.
1.Forced Account Codes Require an Account Code only for 900 and 1 + 900 Long Distance Calls. 
						

							
Account Codes
18◆Features DSX Software Manual
1.In 1412-04: Forced Account Codes  (page 651), enter Ye s.
2.In 1412-06: Account Codes for Toll Calls Only  (page 651), enter Ye s.
3.In 1551-04: Account Code Toll Restriction Level  (page 668), enter 2 (for example).
Mak
e the following entries for Toll Restriction Level 2.
4.In  3511-01: Active Key Pad  (page 840), enter Ye s.
In  3512-04: Allow N11 Dialing  (page 842), enter 
Ye s.
In  3512-01: Allow 0 + XXX Operator Assisted Dialing  (page 841), enter 
Ye s.
In  3512-03: Allow 101x Equal Access Dialing  (page 841), enter 
Ye s.
5.In 352x-1010-XXX / Local XXX (Equal Access Dialing)  (page 844), make a deny table with no entries 
(i.e., deny nothing). This is the default setting.
6.In  353x-1+XXX / TBL-A XXX (NPA/NXX Dialing 3-Digit Table)  (page 846), make an allow table and 
enter 
800.
7.In  354x-1+XXX-XXX / TBL-A XXXXXXX (1 + NPA + NXX Dialing 6-Digit Table)  (page 848), make a 
deny table with no entries (i.e., deny nothing). This is the default entry.
8.In  355x-XXX / TBL-B-XXX (NPA/NXX Dialing 3-Digit Table)  (page 850), make an allow table and enter 
800.
9.In 356x-XXX-XXX / TBL-B XXXXXX (NPA + NXX Dialing 6-Digit Table)  (page 852), make a deny table 
with no entries (i.e., deny nothing). This is the default setting.
10.In  2102-01: Class of Service  (page 724), assign the Class of Service with Forced Account Codes enabled 
to the extension.
With this programming, an extension user can:
1.Press a line key or dial a code for an outside line.
2.Wait for a reminder tone (3 beeps).
• With Forced Account Codes enabled, the system automatically goes into the Account Code mode after  you press a line key in step 1 above.
• If you have an Account Code Feature Key, it  flashes green.
3.If dialing a 1 + 800 or 800 call, skip this step.
If dialing an
y other long distance call, dial the Account Code.
4.Press # (if enabled), the Account Code soft key, or an Account Code Feature Key (if programmed).
5.Dial the outside number.
• The call will go through without an Account Code. If the user doesn’t enter an Account Code for all  other calls, the system will cut off the call.
• The system will also cut off any call not allowed by the extension’s Toll Restriction programming.
2.Forced Account Codes Allow 800 and 1 + 800 Long Distance Dialing without an Account Code. 
						

							
Account Codes
DSX Software ManualFeatures◆19
Features
Other Related Features
Features
Central Of fice Calls, Placing  (page 78)
• You can use Store and Forward with Forced Account Codes.
Last Number Redial  (page 219) and Save Number Dialed  (page 298)
• Last Number Redial and Save do not store Account Codes. This means that the user must manually  enter an Account Code to have it included with a call redialed using Last Number Redial and Save.
Speed Dial  (page 315)
• An extension user can store an Account Code in a Speed Dial bin. See  Using Account Codes and 
Speed Dial  (page 14) for more.
Station Message Detail Recording  (page 328)
• Account Codes print on the SMDR report.
Voice Mail  (page 372)
• Voice mail callout features (such as Message Noti fication) may interact with Account Codes if the 
callout number contains # characters.
IntraMail Features None
Operation
Optional (Unforced) Account Codes[Super Display Soft Key] - [Keyset Soft Key]
In these instructions:[Super Display Soft Key]
[Keyset Soft Key]
• For keysets, Optional Account Codes apply to both incoming and outgoing calls. For outgoing calls, you can enter the Account Code before or after dialing the outside number.
• For Single Line sets, Optional Account Codes apply only to outgoing calls. You must enter the Account Code after get- ting dial tone on the line but before dialing the outside number.
To enter an Optional (Unforced) Account Code:
1.
Place or Answer outside call.
2.[Acct Code]
[Acct]Press Account Code soft key. • You can optionally press an Account Code Feature Key or dial # (if enabled).
3.When you see Enter Account Code, enter Account Code.
• An Account Code can be up to 10 digits long, using the digits 0-9.
4.[Acct Code]
[Acct]Press Account Code soft key. • You can optionally press an Account Code Feature Key or dial # (if enabled).
5.For outside calls only:
a.Dial your outside number.• Toll Restriction may still prevent you from dialing certain outside numbers. 
						

							
Account Codes
20◆Features DSX Software Manual
Forced Account Codes[Super Display Soft Key] - [Keyset Soft Key]
In these instructions:[Super Display Soft Key]
[Keyset Soft Key]
• Forced Account Codes may prevent Speed Dial from dialing 911 emergency services.
• Forced Account Codes do not apply to incoming calls.
To enter a Forced Account Code:
1.
Access a line for an outgoing call. • You hear three beeps.
2.When you see Enter Account Code, enter Account Code.
• An Account Code can be up to 10 digits long, using the digits 0-9.
• If your system has Veri fied Account Codes enabled, you must
 enter one from the Veri fied Account  Codes 
Table. If you enter an invalid Veri fied Account Code, your call will be cut off in the next step.
• Skip this step to bypass Account Code entry (for example, when dialing a local call and your system requires  Account Codes only for toll calls).
3.[Acct Code]
[Acct]Press Account Code soft key. • You can optionally press an Account Code Feature Key or dial # (if enabled).
4.Dial your outside number.• Toll Restriction may still prevent you from dialing certain outside numbers.