NEC Dsx 34b Manual

							
Central Office Calls, Placing
DSX Software ManualFeatures◆81
Features
Access Code Options
1.For single digit access:
- In  1301-[01-10]: Function Type  (page 620), check to be sure the digit 9 is type 
3 (Line Group).
- In  1301-[01-10]: Expected Number of Digits  (page 620) for the digit 9, enter 
1.
- In  2113-01: Dial 9 Group  (page 738), assign the Line Group the extension will reach when the user 
dials 
9.
2.For 2-digit access:
- In  1301-[01-10]: Function Type  (page 620), check to be sure the digit 9 is type 
3 (Line Group).
- In  1301-[01-10]: Expected Number of Digits  (page 620) for the digit 9, enter 
2.
-
You can optionally set up the digit 9 for single digit access and another\
 digit (e.g., 8) for 2-digit access.
1.If yes, in  2111-06: Line Dial Up  (page 732) enter Ye s.
2.If no, in 2111-06: Line Dial Up  (page 732) enter No.
1.If yes, leave the following at their default values:
-1301-[01-10]: Function Type  (page 620) for the digit 1.
- 1301-[01-10]: Expected Number of Digits  (page 620) for the digit 1.
-  1313-01: Line Extension Number  (page 625).
2.If no:
- In  1301-[01-10]: Function Type  (page 620) for the new Direct Line Access digit, enter 
2.
-
In 1301-[01-10]: Expected Number of Digits  (page 620) for the new Direct Line Access digit, 
enter 
3.
- In  1313-01: Line Extension Number  (page 625), assign the new line extension numbers.
Setting Up Line and Loop Keys
1.For line keys:
- In  2121-[01 to 24]: Feature Key Codes  (page 758), enter 
03.
- In  2121-[01 to 24]: Feature Key Data  (page 758), enter the line number (
1-64).
- If an extension doesn’t have any line keys, you should assign Fixed or Switched Loop keys to 
make handling outside calls easier.
2.For Fixed Loop keys:
- In  2121-[01 to 24]: Feature Key Codes  (page 758), enter 
01.
3.For Switched Loop keys:
- In  2121-[01 to 24]: Feature Key Codes  (page 758), enter 
02.
- In  2121-[01 to 24]: Feature Key Data  (page 758), enter the Line Group number (
90-98).
1.For line keys:
- In  2402-[01-60]: DSS Console Key Codes  (page 801), enter 
03.
- In  2402-[01-60]: DSS Console Key Data  (page 801), enter the line number (
1-64).
- Loop keys are not available on a DSS Console.
1.Should extension have single digit (dial 9) or 2-digit (90-98) access to outside Line G\
roups?
2.Should extension have Line Dial-Up capability?
3.Should 1 be the  first digit in the Direct Line Access code?
1.Set up line and loop keys for an extension.
2.Set up line keys for a DSS Console. 
						

							
Central Office Calls, Placing
82◆Features DSX Software Manual
Setting Up Transmit and Receive Gain
1.If yes, leave 3103-01: Transmit Gain  (page 814) for the line at it’s current value.
2.If no, in 3103-01: Transmit Gain  (page 814) adjust the line’s transmit gain as required.
1.If yes, leave 3103-02: Receive Gain  (page 814) for the line at it’s current value.
2.If no, in 3103-02: Receive Gain  (page 814) adjust the line’s receive gain as required.
- For a “hot” (high gain) line, decreasing the receive gain should improve Handsfree performance for  keysets using that line.
Setting Up Store and Forward
1.If yes:
- In  3111-05: Store and Forward  (page 818), enter 
Ye s for every line  in the Line Group accessed by 
Store and Forward.
- When Store and Forward is outdialing on DTMF lines, it uses the following settings: 1111-03: Speed Dial DTMF Tone On  (page 608)
1111-04: Speed Dial DTMF Tone Off  (page 610)
- When Store and Forward is outdialing on analog Dial Pulse lines, it uses the following settings: 1612-01: DP Break Timer  (page 685)
1612-02: DP Make Timer  (page 685)
1612-03: DP Interdigit Timer  (page 685)
- When Store and Forward is outdialing on T1 Dial Pulse lines, it uses the following settings: 1632-01: Transmit Dial Pulse Break Timer  (page 698)
1632-02: Transmit Dial Pulse Make Timer  (page 698)
1632-03: Transmit Dial Pulse Interdigit Timer  (page 698)
- The setting of  1602-01: Interdigit Timer  (page 671) determines the interval the system waits, after 
the user has dialed their last digit, before dialing the call on the sel\
ected line.
2.If no, in  3111-05: Store and Forward  (page 818) enter No.
1.While on an outside call, is a user’s conversation transmitted to the caller at a comfortable 
level?
2.While on an outside call, is the conversation received by the user at a comfortable level?
1.Should the system use Store and Forward when placing outside calls? 
						

							
Central Office Calls, Placing
DSX Software ManualFeatures◆83
Features
Other Related Features
Features
Account Codes  (page 14)
You can use Store and Forward with Forced Account Codes.
Automatic Handsfree  (page 30)
With Automatic Handsfree, an extension user can press a line key to place an outside call without  first 
lifting the handset or pressing 
SPEAKER. Users without Automatic Handsfree can preselect a line 
key before lifting the handset or pressing 
SPEAKER.
Call Timer  (page 55)
The Call Timer helps a user keep track of the time they spend on the phone.
Dial Number Preview  (page 96)
Dial Number Preview allows an extension user to review a number before the system dials it out.
Direct Line Access  (page 115)
Direct Line Access allows an extension user to seize an individual line and place a call without restric-
tion.
Equal Access Compatibility  (page 152)
The system is compatible with Equal Access numbers (e.g., 10-10-321).
Last Number Redial  (page 219)
Easily redial the last number dialed.
Line Group Routing  (page 223)
With Line Group Routing enabled, an extension user can dial 9 to place an outside call.
Line Keys  (page 227)
Line Keys give a user one-touch access to speci fic lines.
Line Queuing / Line Callback  (page 230)
An extension user can queue for a busy line, or queue and hang up to leave a callback for a busy line.
Loop Keys (page 233)
An extension user may also be able to press a Loop Key to place an outside call.
Save Number Dialed  (page 298)
Save a number you dialed, then easily redial it later on.
Speed Dial  (page 315)
You can store outside numbers in Speed Dial bins for quick access to freq\
uently called numbers.
IntraMail Features None 
						

							
Central Office Calls, Placing
84◆Features DSX Software Manual
Operation
Placing Outside Calls Using Line KeysIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To place an outside call over a specific line using a line key:
1.
Lift handset.
2.Press line key. • You hear dial tone on the line you select and the line key lights green.
• To use loop keys for placing calls, see  Loop Keys (page 233).
3.Dial outside number.
Placing Outside Calls Using Line Dial-up or Direct Line AccessIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To place an outside call over a speci fic line using a Line Dial-up or Direct Line Access:
1.
Lift handset.
2.Press INTERCOM.
3.Do one of the following:
a.For Line Dial-up: Dial 
#9 followed by the line number (e.g., 01 for line 1).
• If you hear busy tone, you may be able to dial 
2 to queue for the busy line.
b.For Direct Line Access:
Dial 
1 plus the line number (e.g., 01 for line 1).
• If you hear busy tone, you may be able to dial 
2 to queue for the busy line.
3.Dial outside number.
Placing Outside Calls Using Line GroupsIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
• By default, pressing Intercom and dialing 911 or lifting the handset and\
 dialing 911 will not call emergency services.
To place an outside call over a Line Group:
1.
Lift handset.
2.Press INTERCOM.
2.Dial the Line Group code (90-98). • If you hear dial tone as soon as you dial 9, your system has Line Group \
Routing enabled. See  Line Group 
Routing  (page 223).
3.Dial outside number. 
						

							
Central Office Calls, Placing
DSX Software ManualFeatures◆85
Features
Using Store and Forward
Feature NameIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To place an outside call using Store and Forward:
1.
 Do one of the following.
a.Press INTERCOM and dial 9.
• You may optionally be able to dial 
90-98.
b.Press a Switched Loop key + Dial Line Group number (90-98).
c.Press Fixed Loop key.
2.Dial the outside telephone number.
3.When you have  finished dialing, wait 6 seconds or dial # for the call to go though,
• The stored number dials out.
Using Store and Forward and Account CodesIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To place an outside call when both Store and Forward and Account Codes are enabled:• With Forced Account Codes for Toll Calls Only, you  do not have to enter an Account Code for local calls. Just dial 
the call normally.
1.Do one of the following.
a.Press INTERCOM and dial 9 (or optionally 90-98).
b.Press Switched Loop key + Dial the Line Group number (90-98).
c.Press Fixed Loop key.
2.Dial the outside telephone number.
3.Do one of the following.
a.Wait for three beeps (Forced Account Codes only).
b.[Account Code]
[ACCT]Select Account Code soft key.
c.Press your Account Code Feature Key.
4.Enter the Account Code.
5.Do one of the following.
a.Wait 6 seconds.
b.[Account Code]
[ACCT]Select Account Code soft key.
c.Press your Account Code Feature Key.
d.Dial #. 
						

							
Check Key
86◆Features DSX Software Manual
Check Key
Description
A keyset user can use the CHECK key to check keyset and DSS Console Feature Key assignments and Per-
sonal Speed Dial bin names.
Conditions
• None
Default Setting
• Enabled
Programming
None
Other Related Features
FeaturesDirect Station Selection (DSS) Console  (page 120)
Check DSS Console Feature Key assignments.
Feature Keys  (page 169)
Check Feature Key assignments.
Speed Dial  (page 315)
Check Personal Speed Dial bin assignments.
IntraMail Features None
Operation
Quickly check keyset and DSS Console Feature Key assignments.
Checking Feature Key AssignmentsIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To check a Feature Key assignment:
1.
Press CHECK.
2.Press the Feature Key on keyset or DSS Console.
3.Do one of the following.
a.Press another Feature Key to check.
b.Press SPEAKER to exit the check mode.
Checking Personal Speed Dial Bin Name and Number(22-Button and 34-Button 3-Line Keysets Only)
In these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To check a Personal Speed Dial name and number:1.
Press CHECK.
2.Do one of the following. 
						

							
Check Key
DSX Software ManualFeatures◆87
Features
a.Press the Personal Speed Dial bin key once to display the name for the lower numbered bin.
• For example, pressing bin 1 in this step displays the name for 701.
b.Press the Personal Speed Dial bin key a second time to display the number stored in the lower num-
bered bin.• For example, pressing bin 1 in this step displays the number stored for 701.
c.Press the Personal Speed Dial bin key a third time to display the name for the higher numbered bin.• For example, pressing bin 1 in this step displays the name stored for 711.
d.Press the Personal Speed Dial bin key a fourth time to display the number stored in the higher num-
bered bin.• For example, pressing bin 1 in this step displays the number stored for 711.
3.Press another key or SPEAKER to exit the check mode.
Checking Personal Speed Dial Bin Name and Number(22-Button and 34-Button 3-Line Keysets Only)
In these instructions:[Super Display Soft Key]
[Keyset Soft Key] 
						

							
Class of Service
88◆Features DSX Software Manual
Class of Service
Description
Class of Service (COS) sets various features and options for extensions and outside lines. The system allows 
any number of extensions and lines to share the same Class of Service. The Class of Service options are pro-
vided by the following programs:
❥140x-Station Options
-1401-Features  (page 628)
- 1402-Access  (page 633)
- 1403-SLT’s (Single Line Telephone Options)  (page 635)
- 1404-Caller ID  (page 638)
- 1405-Distinctive Ringing  (page 641)
- 1406-Call Forwarding Options  (page 643)
- 1407-Paging  (page 644)
❥141x-Line Options
1411-Access  (page 647)
Conditions
• None.
Default Setting
• Extension 300 has Class of Service 1. All other extensions have Class of Service 2.
• All lines have Class of Service 1.
Programming
1.In  140x-Station  (page 628), set up Class of Service options for stations.
2.In 141x-Line  (page 647), set up Class of Service options for lines.
1.For extensions, assign Class of Service in  2102-01: Class of Service (page 724).
2.For lines, assign Class of Service in  3102-01: Line Class of Service (page 813).
Other Related Features
Features
Attendant Position  (page 24)
By default, the system assigns Class of Service 1 to the attendant. This provides the attendant with 
Barge In, Call Forwarding Off Premise, Direct Line Access, Forced Line Disconnect, Night Service, 
and Line Queuing (Camp-On) capability.
IntraMail Features None
Operation
None.
Customize features and options for extensions and outside lines.
1.Make a unique Class of Service (1-15) for each set of features and options the site requires.
2.Assign Class of Service to extensions and lines. 
						

							
Conference
DSX Software ManualFeatures◆89
Features
Conference
Description
Conference lets an extension user add additional inside and outside callers to their conversation. The follow-
ing table shows the system’s Conference capacities:
The system’s 32 Conference circuits are dynamically allocated as users request them\
.
Conditions
• None.
Default Setting
• Conference enabled.
Programming
None
Other Related Features
FeaturesHold  (page 202)
If an extension user places a Conference on Hold, no other participants can pla\
ce the Conference on 
Hold, split it, or terminate it.
Off-Hook Signaling  (page 255)
After hearing off-hook signals, an extension user can Conference their active call with the waiting call.
Reverse Voice Over (page 289)
An extension user cannot add an incoming Reverse Voice Over call to a Conference.
Single Line Telephones  (page 305)
Single line telephones can use Conference.
Voice Over  (page 385)
An extension user cannot Voice Over to a co-worker busy on a Conference call.
The following features also allow different types of multiple party calls: -Barge In (Intrusion)  (page 36)
- Group Listen  (page 187)
- Meet-Me Conference  (page 236)
- Monitor / Silent Monitor  (page 243)
- Privacy Release Groups  (page 278)
- Tandem Calls / Unsupervised Conference  (page 341)
IntraMail Features None
A user can set up a multiple-party telephone meeting without leaving the of fice.
Description Capacity
Conference circuits 32
Maximum simultaneous users in Conference (total of all Conferences system-wide) 32
Maximum simultaneous conferences 8
Maximum parties in any one Conference (lines and/or extensions) 8 
						

							
Conference
90◆Features DSX Software Manual
Operation
Setting up a ConferenceIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To set up a Conference:
1.
Establish an Intercom or outside call.
2.Press CONF.
• Your hear Intercom dial tone.
• Your caller hears Music on Hold (if installed) while they wait for you to set up the Conference.
3.Do one of the following:
a.Dial extension you want to add.
b.Place or answer an outside call.
c.Retrieve a call from Park Orbit.
4.Press CONF to set up the Conference.
• If you cannot add additional parties to your Conference, you have exceeded the system’s Conference limit.
5.Repeat steps 2-4 to add additional parties to your Conference. You can also do one of the following.
a.To optionally place a Conference on Hold:
Press 
HOLD.
b.To reinstate the Conference on Hold.Press 
CONF.
Exiting a ConferenceIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To exit a Conference without affecting the other parties:
1.
Hang up. • The remaining parties can continue their conversation uninterrupted.
• If you were in Conference with two outside lines, this may set up a tandem call. Refer to  Tandem Calls / 
Unsupervised Conference  (page 341) for more.
Using Conference at a Single Line TelephoneIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To use Conference at a single line telephone:
1.
Establish an Intercom or outside call.
2.Hook flash and dial the extension or outside line you want to add.
3.Hook flash and dial #10 to set up the Conference.
• If you cannot add additional parties to your Conference, you have exceeded the system’s Conference limit.
4.Repeat steps 2 and 3 to add additional parties to your Conference.