NEC Dsx 34b Manual
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Speed Dial DSX Software ManualFeatures◆321 Features User Programmable Features a.Enter the line number you want the system to use when dialing your stored number (1-64). b.Enter the Line Group number you want the system to use when dialing your stored number (90-98). c.Press INTERCOM if you want to enter Intercom codes. 6.Press HOLD. 7.Enter the number you want to store (up to 32 digits long). • If storing Intercom codes, you can enter a valid dial sequence using the digits 0-9, #, and *. • To insert a pause, press MUTE. To insert a Flash, press FLASH. • Do not enter a pause or flash into an Intercom code. 8.Press HOLD twice. 9.Enter a name for the Speed Dial number. • See Name Programming Chart (page 322) for more. 10.Press HOLD. 11.Do one of the following. a.Repeat from step 3 to program another bin. b.Press SPEAKER to exit. To dial a stored System Speed Dial number: 1. Do one of the following. a.Press INTERCOM, dial #, then dial the System Speed Dial bin number (normally 201-299). c.Press a Feature Key set up as a System Speed Dial key. 2.(Optional)• To chain bins, wait for the first bin to dial out, then press a bin key or Feature Key. • If the programmed route is busy, press an idle line key to reroute the call. Programming Personal Speed Dial Feature Mnemonic Operation Access Level Speed Dial#SP (#77) #SP + Press bin key (for bins 701-710) + HOLD + Enter outside line (e.g., 1), Line Group (90-98), or INTERCOM for Intercom feature + HOLD + Number to store + HOLD twice + Name + HOLD + Press another bin key or SPEAKER to exit. 1-5 Programming and Dialing System Speed DialIn these instructions:[Super Display Soft Key] [Keyset Soft Key]
Speed Dial 322◆Features DSX Software Manual Name Programming Chart Programming System Speed Dial Feature Mnemonic Operation Access Level Speed Dial#SP (#77) #SP + Dial System Speed Dial bin number (e.g., 201) + HOLD + Enter outside line (e.g., 1), Line Group (e.g., 90), or INTERCOM for Intercom feature + HOLD + Number to store + HOLD twice + Name + HOLD + Dial another bin or SPEAKER to exit. 4-5 Name Programming Chart Press a key the indicated number of times for desired character Key1 Time2 Times3 Times4 Times5 Times6 Times7 Times8 Times9 Times 1 &- / ‘ 1 2ABC a b c 2 3DE F d e f 3 4GH I g h i 4 5 JKL j k l 5 6MNOmn o 6 7 PQRS p q r s 7 8 TUV t u v 8 9WX Y Z w x y z 9 0space : 0 #Not used *Not used After selecting a letter, press a key for another letter or wait 2 seconds for the cursor to automatically advance. Additional Name Programming Options HOLD Save name. SPEAKERExit user name programming. Volume UpScroll the cursor to the right. Volume DownScroll the cursor to the left. CLEAR • While editing, clears character to the right. • At beginning of line, erases entire entry. • At end of line, becomes a backspace key CHECKRestore the previous entry.
Split (Alternate) DSX Software ManualFeatures◆323 Features Split (Alternate) Description With Split, an extension user can split (alternate) between a current call and a new call. Split lets the exten- sion user easily alternate between the calls without joining (Conferenc\ ing) the parties together. Conditions • None Default Setting • Split disabled (no Split keys programmed). Programming 1.To set up a Split Feature Key on an extension:- In 2121-[01 to 24]: Feature Key Codes (page 758), enter 20. - In 2121-[01 to 24]: Feature Key Data (page 758), do not make an entry. 1.To set up a Split Feature Key on a DSS Console: - In 2402-[01-60]: DSS Console Key Codes (page 801), enter 20. - In 2402-[01-60]: DSS Console Key Data (page 801), do not make an entry. Other Related Features Features Call Waiting / Camp-On (page 58) Camp-On lets an extension user know that a call is waiting to be answered. The user can Split between the waiting call and their current call. Direct Station Selection (DSS) Console (page 120) A DSS Console can have a Split key. Off-Hook Signaling (page 255) An extension user can alternate between their active call and their waiting call. IntraMail Features None Switch between active calls without Conferencing the calls together. 1.To set up a Split Feature Key:
Split (Alternate) 324◆Features DSX Software Manual Operation Using SplitIn these instructions:[Super Display Soft Key] [Keyset Soft Key] To Split between your current Intercom call and a new Intercom call: 1. Press HOLD to place your Intercom call on Hold. 2.Press INTERCOM to answer your new Intercom call. • INTERCOM winks off (green) to indicate that you have an Intercom call on Hold. 3.Press your Split Feature Key to switch between your two Intercom calls. To Split between your current outside call and an Intercom call: 1. Press TRANSFER to place your outside call on Hold. 2Place or answer your new Intercom call. 3.Press your Split Feature Key to switch between your Intercom call and outside call. To Split between your current Intercom call and an outside call:1. Press HOLD to place your current Intercom call on Hold 2.Answer the outside call. 3.Press your Split Feature Key to switch between your outside call and Intercom call. To Split between your current outside call and a waiting outside call:1. Press INTERCOM to place your current outside call on Hold. 2Place or answer a new outside call. 3.Press your Split Feature Key to switch between your two outside calls.
Station Key Telephones DSX Software ManualFeatures◆325 Features Station Key Telephones Description The system offers 22-Button, 34-Button, 34-Button Advanced, and Super Display keyset telephones. All telephone models are available in two colors: black and white. System keysets provide a host of sophisticated extension features. 22-Button Display Telephone with Speakerphone The 22-Button Display Telephone features a large 3 line- by-24 character alphanumeric display with 4 Interactive Soft Keys for intuitive feature access. It also provides 10 Personal Speed Dial bin keys, 12 programmable Feature Keys and 12 fixed function keys for streamlined opera- tion. Additionally, this telephone offers a headset jack and built-in speakerphone. Unique features include dual LEDs, built-in wall mounting, and an innovative two position angle adjustment. 34-Button Backlit Display Telephone with Speakerphone The 34-Button Display Telephone features a large 3 line- by-24 character backlit alphanumeric display with 4 Inter- active Soft Keys for intuitive feature access. It also pro- vides 10 Personal Speed Dial bin keys, 24 programmable Feature Keys and 12 fixed function keys for streamlined operation. Additionally, this telephone offers a backlit keypad, a headset jack, and built-in speakerphone. Unique features include dual LEDs, built-in wall mounting, and an innovative two position angle adjustment. 34-Button Backlit Display Telephone with Full-Duplex Speakerphone This feature-rich 34-Button Display Telephone features a large 3 line-by-24 character backlit alphanumeric display with 4 Interactive Soft Keys for intuitive feature access. It also provides 10 Personal Speed Dial bin keys, 24 pro- grammable Feature Keys and 12 fixed function keys for streamlined operation. Additionally, this telephone offers a built-in full duplex speakerphone (with no external speaker or microphone required), a backlit keypad, and a headset jack. Unique features include dual LEDs, built-in wall mounting, and an innovative two position angle adjust- ment.
Station Key Telephones 326◆Features DSX Software Manual Ring/Message Lamp Each keyset has a Ring/Message Lamp. Located on the upper right of the keyset faceplate, the Ring/Message Lamp indicates for the following features: Conditions • None Default Setting • Digital station ports automatically detect the type of connect device when the keyset is plugged in. 34-Button Backlit Super Display Telephone with Half-Duplex Speakerphone The Super Display Telephone is the system’s most sophis- ticated telephone instrument. It features a large 9 line-by- 24 character backlit alphanumeric display with 12 Interac- tive Soft Keys for intuitive feature access. It also provides 10 Personal Speed Dial bin keys, 24 programmable Fea- ture Keys and 12 fixed function keys for streamlined oper- ation. Additionally, this telephone offers a built-in half duplex speakerphone (with no external speaker or micro- phone required), a backlit keypad, and a headset jack. Unique features include dual LEDs, built-in wall mount- ing, and an innovative two position angle adjustment. For this feature: The lamp does this: Caller ID Logging Double-wink on (green) when there is a new Caller ID record that has not been reviewed Central Of fice Calls, AnsweringSlow flash (green) as call rings Direct Inward LineSlow flash (green) as call rings HoldSlow flash (green) during Hold recall IntercomSlow flash (green) as call rings Message WaitingFast flash (red) when user has a Message Waiting indication left ParkSlow flash (green) during Park recall TransferSlow flash (green as call rings) and during Transfer recall Voice MailFast flash (red) when messages are waiting in mailbox
Station Key Telephones DSX Software ManualFeatures◆327 Features Programming 1.In 2101-01: Station Type (page 719), the system automatically detects the following circuit types when a device is connected to a digital station port: - 00 for Unde fined -01 for DSX 22 Button - 02 for DSX 34 Button - 03 for DSX Super Display - 04 for DS 22 Button Non-display - 05 for DS 22 Button Display - 06 for DS 34 Button - 07 for DS Super Display - 08 for Cordless Telephone - 09 for Single Line Telephone - 10 for Analog Door Box Other Related Features None Operation Refer to the individual features. 1.Extension Circuit Type
Station Message Detail Recording 328◆Features DSX Software Manual Station Message Detail Recording Description Station Message Detail Recording (SMDR) provides a record of the system’s outside calls. Typically, the record outputs to a customer-provided printer, terminal or SMDR data collection device. SMDR allows you to monitor the usage at each extension and line. This makes charge-back and traffic management easier. SMDR includes both incoming and outgoing calls, and can be turned off system-wide or selectively for each line. The SMDR call record outputs when the call completes. The system assigns the SMDR record to the last extension on the call. For example, if extension 306 answers the call, talks for 20 minutes, and then transfers \ the call to extension 302, extension 302 “owns” the entire call record as soon as they hang up. SMDR requires a customer-provided data collection device connected to the system’s RS-232 port. The default baud rate is 38,400. The data format is fixed at 8 data bits, no parity, with one stop bit (8N1). Connec- tion requires: ❥Adaptor P/N 1091014 to connect to the 9-pin RS-232 port on the data coll\ ection device. ❥A standard 6-conductor line cord to connect the adaptor to the system’\ s RS-232 port. SMDR does not buffer records when the data collection device is disconnected. Call Duration Independent of System Clock The duration of a call on the SMDR report is calculated independently of\ the system clock. This prevents changes made to the system Time and Date from inaccurately reporting the call duration after the Time and Date change. The automatic Daylight Savings Time adjustment also will not affect the call duration. Sample SMDR Report Following is a sample SMDR report: Station Message Detail Recording 09/07/2005 09:10P ---+---+--------------------------------+----------+---------+--------+-\ -- Sta|Lin| Number Dialed | Account | Start |Duration| \ T ---+---+--------------------------------+----------+---------+--------+-\ -- 306| 01| 12039265400| |09:10:18P|00:00:05|O\ UT 306| 01| 19055072888| |09:10:48P|00:01:13|O\ UT 301| 02| -| |09:12:13P|00:01:12|I\ N 304| 01| -| |09:12:07P|00:01:20|I\ N 306| 01| 18003651928| |09:15:38P|00:00:14|O\ UT SMDR Report De finitions SMDR provides a printed record of your calls. SMDR Report De finitions Sta The extension that placed or answered the call Lin The line used for the call Number Dialed For outgoing calls, the number dialed on the line (up to 20 digits) Account Account codeStart The time the call was initially answered Duration The total duration of the call T OUT = Outgoing outside call IN = Incoming outside call RNA = line that rang but was not answered
Station Message Detail Recording DSX Software ManualFeatures◆329 Features SMDR Report Format SMDR Report Format (Page 1 of 2) LineCharacterField Report Start Header 1 1-32 STATION MESSAGE DETAIL RECORDING 33,34 Carriage return, line feed 2 1-10 Date (mm/dd/yyyy) 11 Space 12-16 Time (hh:mm:ss) 17 A (for am) or P (for pm) 18,19 Carriage return, line feed 3 1,2 Carriage return, line feed Call Record Header 1 1-3 - characters 4 + character 5-7 - characters 8 + character 9-40 - characters 41 + character 42-51 - characters 52 + character 53-61 - characters 62 + character 63-70 - characters 71 + character 72-74 - characters 2 1-3 Sta 4 | character 5-7 Lin 8 | character 9-40 (9 spaces) Number Dialed (10 spaces) 41 | character 42-51 (2 spaces) Account (1 space) 52 | character 53-61 (2 spaces) Start (2 spaces) 62 | character 63-70 Duration 71 | character
Station Message Detail Recording 330◆Features DSX Software Manual Conditions • None Default Setting • SMDR output disabled.72 Space 73 T 74 Space 3 1-3 - characters 4 + character 5-7 - characters 8 + character 9-40 - characters 41 + character 42-51 - characters 52 + character 53-61 - characters 62 + character 63-70 - characters 71 + character 72-74 - characters Call Record 1 1-3 Extension number 4 | character 5-7 Line number (2 digits, right justi fied, preceded by one space) 8 | character 9-40 Number dialed (up to 20 characters, right justi fied, preceded by spaces) 41 | character 42-51 Account Code (right justi fied, preceded by spaces) 52 | character 53-61 Start time of call (hh:mm:ssA or P) 62 | character 63-70 Duration of call (hh:mm:ss) 71 | character 72-74 Type of call SMDR Report Format (Page 2 of 2) LineCharacterField