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NEC Dsx 34b Manual

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Direct Inward Line
DSX Software ManualFeatures◆111
Features
DIL Over flow
1.If yes:
- In  3112-02: Enable Day Over flow  (page 819) enter 
Ye s.
- In  3112-03: Day Over flow Destination  (page 820) enter the day over flow destination. The destina-
tion can be:
- An  extension
- A UCD Group master number
- The voice mail master number
- A Ring Group master number
- Key Ring (by pressing
 CLEAR)
2.If no, in  3112-02: Enable Day Over flow  (page 819) enter No.
1.If yes:
- In  3112-05: Enable Night Over flow  (page 820) enter 
Ye s.
- In  3112-06: Night Over flow Destination  (page 821) enter the night over flow destination. The desti-
nation can be:
- An  extension
- A UCD Group master number
- The voice mail master number
- A Ring Group master number
- Key Ring (by pressing
 CLEAR)
2.If no, in  3112-05: Enable Night Over flow  (page 820) enter No.
1.If yes, leave  1601-02: DIL No Answer Timer  (page 669) at its current value.
2.If no, set 1601-02: DIL No Answer Timer  (page 669) as required.
1.If yes, leave 1601-01: Line No Answer Timer  (page 669) at its current value.
2.If no, set 1601-01: Line No Answer Timer  (page 669) as required.
1.Turn to Extension Hunting  (page 154) for more on how to set up UCD Over flow.
1.Should an unanswered DIL over flow during the day?
2.Should an unanswered DIL over flow at night?
3.
If a DIL to an extension is unanswered, does it divert to its over flow destination after the proper 
interval?
-If DIL over flow is disabled, the call diverts to Key Ring after this interval.
-This interval also sets how long a call rings the over flow destination before diverting to Key Ring.
4.If a DIL to a Ring Group is unanswered, does it divert to its over flow destination after the proper 
interval?
-If DIL over flow is disabled, the call diverts to Key Ring after this interval.
5.If a DIL to a UCD Group or voice mail is unanswered, optionally set up UCD Over flow.
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Direct Inward Line
112◆Features DSX Software Manual
Setting Up Line and Loop Keys
1.For line keys:
- In  2121-[01 to 24]: Feature Key Codes  (page 758), enter 
03.
- In  2121-[01 to 24]: Feature Key Data  (page 758), enter the DIL line number (
1-64).
- If an extension doesn’t have any line keys, you should assign Fixed or Switched Loop keys to 
make handling outside calls easier.
2.For Fixed Loop keys:
- In  2121-[01 to 24]: Feature Key Codes  (page 758), enter 
01.
3.For Switched Loop keys:
- In  2121-[01 to 24]: Feature Key Codes  (page 758), enter 
02.
- In  2121-[01 to 24]: Feature Key Data  (page 758), enter the number of the Line Group to which the 
DIL belongs (
90-98).
1.For line keys:
- In  2402-[01-60]: DSS Console Key Codes  (page 801), enter 
03.
- In  2402-[01-60]: DSS Console Key Data  (page 801), enter the DIL line number (
1-64).
- Loop keys are not available on a DSS Console.
1.Set up line or loop key for the DIL.
2.Set up line keys for a DSS Console.
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Direct Inward Line
DSX Software ManualFeatures◆113
Features
Other Related Features
Features
Call Forwarding  (page 44)
Call Forwarding will reroute an extension’s DILs.
Call Waiting / Camp-On  (page 58)
A DIL to a busy extension will send Camp-On tones (if the extension is programmed to normally 
receive Camp-On tones).
Central Of fice Calls, Answering  (page 74)
Central Of fice Calls, Placing  (page 78)
Refer to these features to set additional parameters for lines (such as\
 transmit gain, receive gain and 
sidetone level). In addition, extension users can place calls on DILs, just like other lines (depending on 
programming).
Delayed Ringing  (page 95)
DILs automatically override Delayed Ringing.
Do Not Disturb  (page 143)
Enabling Do Not Disturb at an extension puts that extension’s DILs into Night Mode.
Extended Ringing  (page 153)
With Extended Ringing enabled, DIL lines ring for the  Number of Extended Rings before routing to 
the over flow destination.
Extension Hunting  (page 154)
DILs to a Circular or Terminal Hunting group member initiate hunting. In addition, DILs to a UC\
D 
Group master number ring the UCD Group directly.
Group Ring  (page 189)
A DIL can ring a Ring Group master number.
Key Ring  (page 214)
An unanswered DIL diverts to all extensions with Key Ring for the line.
Line Keys  (page 227)
Loop Keys  (page 233)
When you assign a line as a DIL, it continues to  flash its previously programmed line/loop key assign-
ments. It will not, however, ring those phones.
Names for Extensions and Lines  (page 249)
Programming names for DILs makes it easier to identify incoming callers.
Night Service / Night Ring  (page 252)
The extension to which the DIL is terminated controls the night mode of the D\
IL by pressing their 
DND key.
Off-Hook Signaling  (page 255)
A DIL ringing a busy extension can automatically initiate Off-Hook Signaling.
Paging  (page 259)
DILs cannot ring over the External Paging speakers or activate the page relay.
Prime Line Preference  (page 274)
If an extension’s Prime Line is another extension’s DIL, lifting the handset will answer the call even 
though it does not ring the phone.
Voice Mail  (page 372)
• The voice mail Automated Attendant will answer a DIL terminated to the voice mail Master Number.
•  If a DIL is terminated to the voice mail master number, a System Mode key (code 18 + the voice mail  number) controls the night mode status of the DIL.
IntraMail Features Voice Mail Over flow  (page 590)
An unanswered DIL to the Ring Group master number can be picked up by the Ring Group Mailbox.
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Direct Inward Line
114◆Features DSX Software Manual
Operation
Handling Your Direct Inward LinesIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To answer a call on your Direct Inward Line:
1.
The line or loop key for your DIL  flashes green.
2.Lift handset.
• The key lights on green when you connect to your caller.
To place your Direct Inward Line into the Night Mode:
1.
Press DND.
• Your DND  flashes.
• This also enables Do Not Disturb for your extension.
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Direct Line Access
DSX Software ManualFeatures◆115
Features
Direct Line Access
Description
Direct Line Access lets an extension user access (seize) an individual line. After seizing the line, the user can 
dial any outside telephone number without restriction. An extension’s Class of Service allows or denies 
Direct Line Access. Direct Line Access is normally only provided for attendants, priority users and mainte-
nance personnel.
Conditions
• None
Default Setting
• Enabled for Class of Service 1 (the attendant).
• Disabled for Classes of Service 2-15.
Programming
1.In 2102-01: Class of Service  (page 724), check the extension’s Class of Service level.
2.If yes; 
- In  1402-06: Direct Line Access  (page 634), enter 
Ye s.
- It is not necessary to allow access in  2131-[01-64]: Line Access (page 763). Direct Line Access 
automatically provides access.
3.If no:
- In  1402-06: Direct Line Access  (page 634), enter 
No.
Other Related Features
Features
Central Of fice Calls, Placing  (page 78)
Refer to this feature for other methods of placing outside calls.
Forced Line Disconnect  (page 182)
An extension user with Direct Line Access can use Forced Line Disconnect.
Removing Lines and Extensions from Service  (page 287)
An extension user with Direct Line Access can remove lines from service.
Toll Restriction  (page 351)
Direct Line Access does not bypass Toll Restriction.
IntraMail Features None
Priority users can access lines directly. Direct Line Access also lets maintenance personnel 
access and test individual lines.
1.Should extension have Direct Line Access capability?
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Direct Line Access
116◆Features DSX Software Manual
Operation
Using Direct Line AccessIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To place a call over a specific line using Direct Line Access:
1.
Lift the handset.
2.Press INTERCOM.
3.Dial 1 plus the line number (e.g., 01 for line 1).
• If you hear busy tone, you may be able to dial 2 to queue for the line. See  Line Queuing / Line Callback 
(page 230) for more.
4.Dial the outside number.
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Direct Station Selection (DSS)
DSX Software ManualFeatures◆117
Features
Direct Station Selection (DSS)
Description
If an extension’s Direct Station Selection (DSS) Keys are enabled, Feature Keys  automatically become 
Direct Station Selection (DSS) keys when the user presses 
INTERCOM. Direct Station Selection provides an 
extension user with one-button Intercom access and Transfer to co-workers. Each DSS key also provides a 
Busy Lamp Field (BLF) for the assigned co-worker.
Conditions
• DSS keys do not pick up ringing calls.
Default Setting
• Not assigned. DSS capability is disabled.
Quickly place and Transfer calls to co-workers, without having to look up or dial your co-
worker’s extension numbers. Important
• If you enable an extension’s DSS Keys and leave the extension’s default Prime Line programming intact, the line keys automatically change to DSS keys when the user lifts the handset.  To avoid con-
fusion, be sure to explain this to your users.
• You may prefer to use the  Call Coverage Keys (page 40) or Hotline (page 207) features instead. 
Remember, in addition to providing one-button Intercom access and Transfer, Call Coverage Keys 
also provide call pickup capability.
When the DSS/BLF key is: The covered extension is:
Off Idle
On Busy or ringing
Flashing fast In Do Not Disturb
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Direct Station Selection (DSS)
118◆Features DSX Software Manual
Programming
1.If yes:
- In  2111-03: Enable DSS/BLF Keys  (page 731), enter 
Ye s.
- In  2114-01: Prime Line Key  (page 741), do not enable Intercom Prime Line. This prevents the 
extension’s line keys from switching to DSS mode when the user lifts the handset while idle\
.
2.If no, in  2111-03: Enable DSS/BLF Keys  (page 731) enter No.
1.If yes, in 2123-[01-24]: DSS/BLF Key Assignments  (page 760) program the extension’s DSS assignments.
2.If no, in 2123-[01-24]: DSS/BLF Key Assignments (page 760) leave the extension’s DSS keys unassigned.
Other Related Features
Features
Intercom  (page 211)
A user can press a DSS key as an alternative to dialing Intercom numbers.
Prime Line Preference  (page 274)
With Intercom Prime Line, an idle extension user hears Intercom dial tone whenever they lift the 
handset or press 
SPEAKER. Since each extension’s Busy Lamp Field is disabled by default, the Fea-
ture Keys do not go into the DSS mode when the user lifts the handset while idl\
e. (If an outside call is 
ringing the phone,  Ringing Line Preference  will normally answer the call when the user lifts the hand-
set — even with Intercom Prime Line enabled.)
Speed Dial  (page 315)
The Personal Speed Dial Keys also provide one-button access to extensions.
Transfer  (page 358)
You can press your DSS key to Transfer a call instead of dialing a co-worker’s extension number.
Voice Over  (page 385)
An extension can Voice Over after using Direct Station Selection to call a co-worker.
IntraMail Features None
1.Should extension have DSS capability on their Feature Keys?
2.Should the extension have pre programmed DSS keys?
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Direct Station Selection (DSS)
DSX Software ManualFeatures◆119
Features
Operation
User Programmable Feature
Placing a Call using a DSS KeyIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To place a call to a co-worker using a DSS key:
1.
Lift the handset.
2.Press INTERCOM.
• Your DSS keys show the status of the assigned extension: Off = Idle
On = Busy or ringing
Fast  flash = in Do Not Disturb
3.Press DSS key for the co-worker you want to call.
Transferring a Call using a DSS KeyIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To Transfer a call to a co-worker using a DSS key:
1.
Place or answer an outside call.
2.Press INTERCOM.
• Your DSS keys show the status of the assigned extension: Off = Idle
On = Busy or ringing
Fast  flash = in Do Not Disturb
3.Press DSS key for the co-worker you want to call.
4.Do one of the following:
a.Press TRANSFER to have the Transfer go through unscreened.
b.Wait for your co-worker to answer if you want them to screen the transfer, then press TRANSFER.
Setting Up DSS Keys
Feature Mnemonic Operation Access Level
DSS#BLF 
(#253) #BLF + Press Feature Key + HOLD + Enter extension 
number + 
Volume Up + Program another key or 
SPEAKER to exit. 1-5
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Direct Station Selection (DSS) Console
120◆Features DSX Software Manual
Direct Station Selection (DSS) Console
Description
The DSS Console (P/N 1090024 for black and P/N 090029 
for white) gives a keyset user one-button access to exten-
sions, lines, and selected features. This saves time for users 
that do a lot of call processing such as operators or dis-
patchers).
The system allows you to install 4 DSS Consoles maxi-
mum per system. DSS Consoles use their own digital sta-
tion port and do not require a separate power supply. In 
programming, you assign each installed console to an 
“owner” keyset. Each console can only have one owner.
You can assign the following types of Feature Keys to a DSS Console.:
DSS Consoles provide one-touch access to extensions, lines, and system features.
• Account Code • Intercom Directory Dialing • Save Number Dialed
• Call Coverage (immediate, 
delayed or no ring)• Line keys• Speed Dial, Personal
• Call Forwarding • Message Center • Speed Dial, System
• Group Call Pickup (immedi- ate, delayed or no ring)• Night key• Split
• Headset key • Page Zones • Voice Mail Conversation  Record
• Hotline • Park Orbit
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