NEC Dsx 34b Manual
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42xx-IntraMail 422x-Routing Mailbox 4222-Routing Options DSX Software ManualVoice Mail Options: 4101-4231◆891 Voice Mail 4101-4231 4222-Routing Options Description Use this program to set the routing options for each Call Routing Mailbo\ x. The entries you make in this pro- gram are valid only if the Routing Mailbox is assigned as a Call Routing Mailbox (\ 1) in 4221-01: Routing Mailbox Type . Options 4222-01: Dial Action Table (Dial Action Table) Use this option to assign the Dial Action Table to the Call Routing Mailbox. The Dial Action Table de fines the dialing options for the call Routing Mailbox. F eatures • None Intr aMail Features •Call Routing Mailbox (page 450) • Centrex Transfer (page 460) • Dial Action Table (page 465) • External Transfer (page 483) Options •1-16 (Dial Action Table 1-16) Default •1 4222-02: Time Limit for Dialing Commands (Dialing Timeout) This option determines how long IntraMail will wait for an Automated Attendant caller who doesn’t dial before routing the call to the Timeout destination. Be sure your Dial Action Tables have a Timeout action programmed. If the caller waits too long to dial: • When the associated Dial Action Table has a Timeout action, the caller routes to that destination. • When the associated Dial Action Table does not have a Timeout action programmed, the Instruction Menu repeats 3 times and then IntraMail hangs up. F eatures • None Intr aMail Features • Call Routing Mailbox (page 450) • Dial Action Table (page 465) Options •1-99 seconds • 0 causes the Automated Attendant to immediately route callers to the Timeout destination. Default •5 4222-03: Screened Transfer Timeout (STRF Timeout) Use this option to set how long a Screened Transfer (STRF) from the Automated Attendant will ring an
42xx-IntraMail 422x-Routing Mailbox 4222-Routing Options 892◆Voice Mail Options: 4101-4231 DSX Software Manual unanswered extension before recalling. The 1603-01: Transfer Recall Timer (page 675) has no interaction with this option. F eatures • None Intr aMail Features •Screened Transfer (page 567) Options •1-255 seconds • 0 causes immediate recall Default •15 4222-04: Fax Detection (Fax Detection) Use this option to enable or disable Fax Detection for the Call Routing Mailbox. If enabled, the Call Routing \ Mailbox will detect incoming fax CNG tone. The fax will then route to the fax machine speci fied in 4222- 05: Fax Extension below. If disabled, the Call Routing Mailbox will not detect incoming fax calls. F eatures • None Intr aMail Features • Fax Detection (page 485) Options •No (0) - Disabled • Ye s (1) - Enabled Default •No (0) - Disabled 4222-05: Fax Extension (Fax Transfer Ext) Use this option to specify the extension number of the fax machine associated with the Call Routing Mail- box. When the Call Routing Mailbox answers a call and detects fax (CNG) tone, it automatically transfers the call to this extension. F eatures • None Intr aMail Features •Fax Detection (page 485) Options •Extension number 0-999 • None entered by pressing CLEAR Default • None
42xx-IntraMail 422x-Routing Mailbox 4223-Announcement Opts (Announcement Mailbox Options) DSX Software ManualVoice Mail Options: 4101-4231◆893 Voice Mail 4101-4231 4223-Announcement Opts (Announcement Mailbox Options) Description If the Routing Mailbox is an Announcement Mailbox, use this program to set the Announcement Mailbox options. The entries you make in this program are valid only if the Routing Mailbox is assigned as an Announcement Mailbox ( 2) in 4221-01: Routing Mailbox Type . Options 4223-01: Repeat Count (# of Repeats) Enter the number of times you want the Announcement Mailbox message to repeat to callers. After an Announcement Mailbox caller initially listens to the message, it will re\ peat the number of times speci fied in this option. This option interacts with 4223-02: Hang Up After and 4223-03: Next Call Routing Mailbox when providing routing options. For a detailed explanation of the interaction of these options, turn to the fol- lowing charts: • Direct Announcement Mailbox Routing (page 413) • Routed Announcement Mailbox Routing (page 414) F eatures • None Intr aMail Features • Announcement Mailbox (page 412) • Next Call Routing Mailbox (page 552) Options •1-10 (Announcement repeats 1-10 times) • 0 (No repeats) Default •0 4223-02: Hang Up After (Hangup Option) Use this option along with 4223-01: Repeat Count and 4223-03: Next Call Routing Mailbox to provide addi- tional routing options to Automated Attendant callers. For a detailed explanation of the interaction of these options, turn to the following charts: • Direct Announcement Mailbox Routing (page 413) • Routed Announcement Mailbox Routing (page 414) F eatures • None Intr aMail Features • Announcement Mailbox (page 412) • Next Call Routing Mailbox (page 552) Options •No (0) - Disabled • Ye s (1) - Enabled Default •No (0) - Disabled
42xx-IntraMail 422x-Routing Mailbox 4223-Announcement Opts (Announcement Mailbox Options) 894◆Voice Mail Options: 4101-4231 DSX Software Manual 4223-03: Next Call Routing Mailbox (Next CRMB) If you set up an Announcement Mailbox to answer Automated Attendant calls, use this option to provide addi- tional routing options to the Automated Attendant callers. This option interacts with 4223-01: Repeat Count and 4223-02: Hang Up After below . For a detailed explanation of the interaction of these options, turn to the following charts: • Direct Announcement Mailbox Routing (page 413) • Routed Announcement Mailbox Routing (page 414) F eatures • None Intr aMail Features • Announcement Mailbox (page 412) • Next Call Routing Mailbox (page 552) Options •1-16 for Call Routing Mailbox numbers 1-16 • 0 for unde fined Default •0
42xx-IntraMail 422x-Routing Mailbox 4224-Directory Options (Directory Dialing Mailbox Options) DSX Software ManualVoice Mail Options: 4101-4231◆895 Voice Mail 4101-4231 4224-Directory Options (Directory Dialing Mailbox Options) Description If the Routing Mailbox is a Directory Dialing Mailbox, use this option t\ o set the Directory Dialing options. The entries you make in this program are valid only if the Routing Mailbox is assigned as a Directory Dial- ing Mailbox ( 3) in 4221-01: Routing Mailbox Type . Options 4224-01: Directory List Number to Use (Directory List) Use this option to specify which Directory List the Directory Dialing Ma\ ilbox should use. The Directory Dialing Mailbox can only call Subscriber Mailboxes that are in the list speci fied by this option. F eatures • None Intr aMail Features • Directory Dialing (page 469) Options •1-8 for Directory List 1-8 Default •1 4224-02: Time Limit for Dialing Commands (Dialing Timeout) This option determines how long IntraMail will wait for the caller connected to the Directory Dialing Mail- box to dial before repeating the Directory Dialing Message. If the calle\ r doesn’t dial within three repeats of the message, IntraMail routes the call to the Next Call Routing Mailbox for the Directory Dialing Mailbox. F eatures • None Intr aMail Features •Directory Dialing (page 469) Options •1-99 seconds • 0 immediate timeout Default •5
42xx-IntraMail 422x-Routing Mailbox 4224-Directory Options (Directory Dialing Mailbox Options) 896◆Voice Mail Options: 4101-4231 DSX Software Manual 4224-03: Screened Transfer Timeout (STRF Timeout) Use this option to set how long a Screened Transfer (STRF) from the Directory Dialing Mailbox will ring an unanswered extension before recalling. Features • None Intr aMail Features •Directory Dialing (page 469) • Extension Hunting to Voice Mail (page 478) • Screened Transfer (page 567) Options •1-255 seconds • 0 for immediate recall Default •15
42xx-IntraMail 422x-Routing Mailbox 4224-Directory Options (Directory Dialing Mailbox Options) DSX Software ManualVoice Mail Options: 4101-4231◆897 Voice Mail 4101-4231 4224-04: Extension Name Match (Name Match) Use this option to determine which portion of the extension’s programmed name Directory Dialing will use to route the call. The options are 1 ( first) or 2 (last). The setting you choose in this option depends on how you set up 1511-01: Name Format (page 655). For example: F eatures • None Intr aMail Features • Directory Dialing (page 469) Options •1 for first • 2 for last Default •1 4224-05: Minimum Number of Letters Required (Minimum Letters) Use this option to specify the minimum number of letters the caller shou\ ld dial in order to be routed by the Directory Dialing Mailbox. Callers must dial this minimum number of lett\ ers, followed by #. F eatures • None Intr aMail Features • Directory Dialing (page 469) Options •1-3 for 1 to 3 letters required Default •1 1511-01: Name Format 4224-04: Extension Name MatchEntered Name Directory Dialing Routes by: 1 ( first-last) 1 ( first) Mary Jones Mary 2 (last) Jones 2 (last- first) 1 ( first) Jones 2 (last) Mary
42xx-IntraMail 422x-Routing Mailbox 4224-Directory Options (Directory Dialing Mailbox Options) 898◆Voice Mail Options: 4101-4231 DSX Software Manual 4224-06: Transfer Options (Transfer Option) Use this option to define the action Directory Dialing uses when routing a call (Screened or U\ nscreened Transfer) F eatures • None Intr aMail Features •Directory Dialing (page 469) Options •1 for Screened Transfer (STRF) • 2 for Unscreened Transfer (UTRF) Default •1
42xx-IntraMail 422x-Routing Mailbox 4224-Directory Options (Directory Dialing Mailbox Options) DSX Software ManualVoice Mail Options: 4101-4231◆899 Voice Mail 4101-4231 4224-07: Next Call Routing Mailbox (Next CRMB) Use this option to specify the Next Call Routing Mailbox for the Directory Dialing Mailbox. If a Next Call Routing Mailbox is speci fied, the following will occur: ■If the caller dials 0 while listening to the Directory Dialing Message, \ they route to the 0 action pro- grammed into the Dial Action Table associated with the Next Call Routing Mailbox. ■If the caller dials # while listening to the Directory Dialing Message, \ they route immediately to the Next Call Routing Mailbox and listen to the recorded Instruction Menu Mess\ age for that mailbox. F eatures • None Intr aMail Features • Directory Dialing (page 469) Options •1-16 for Routing Mailboxes 1-16 • 0 for unde fined Default •0 4224-08: Fax Detection (Fax Detection) Use this option to enable or disable Fax Detection for the Directory Dialing Mailbox. If enabled, the Direc- tory Dialing Mailbox will detect incoming fax CNG tone. The fax will then route to the fax machine speci- fi ed in 4224-08: Fax Detection below. If disabled, the Directory Dialing Mailbox will not detect incoming fax calls. F eatures • None Intr aMail Features •Directory Dialing (page 469) • Fax Detection (page 485) Options •No (0) - Disabled • Ye s (1) - Enabled Default •No (0) - Disabled
42xx-IntraMail 422x-Routing Mailbox 4224-Directory Options (Directory Dialing Mailbox Options) 900◆Voice Mail Options: 4101-4231 DSX Software Manual 4224-09: Fax Transfer Extension (Fax Transfer Ext) Use this option to specify the extension number of the fax machine associated with the Directory Dialing Mailbox. When the Direct Dialing Mailbox answers a call and detects fax (CNG) tone, it automatically transfers the call to this extension. F eatures • None Intr aMail Features •Directory Dialing (page 469) Options •Extension number 0-999 • None entered by pressing CLEAR Default • None