NEC Dsx 34b Manual

							
PBX / Centrex Compatibility
DSX Software ManualFeatures◆271
Features
If 1551-04: Account Code Toll Restriction Level  = 0
❥If an extension user:
- Seizes the line,
- Dials a valid PBX Access Code,
- Dials a number that begins with 0 or 1,
DSX requires the user to enter an Account Code for the call.
PBX/Centrex Access Codes and SMDR
The following occurs if a DSX line is programmed as a PBX line and access codes a\
re properly entered in 
the PBX Access Codes Table:
❥If an extension user dials a call that includes a valid PBX Access Code, the entire number dialed is printed in the Number Dialed column and OUT is printed in the Type column (indicating that the call is 
an outgoing call).
❥If an extension user dials a call that does not include a valid PBX Access Code, the entire number dialed is printed in the Number Dialed column and PBX is printed in the Type column (indicating that the calls 
is an internal PBX call).
Conditions
• None
Default Setting
• No PBX/Centrex Access Codes programmed.
Programming
1.In  3101-04: PBX Line  (page 811), enter Ye s.
- A line will only use the PBX Access Codes Table in step 2 if it is programmed as a PBX line.
1.In  3401-01: PBX Access Code Digits  (page 838), enter the PBX access codes.
- You can enter up to 10 PBX Access Codes.
- Each code is either 1 or 2 digits long, using digits 0-9 and #.
- You can use * as a wild card character that can be entered in any position.
Other Related Features
Features Speed Dial  (page 315)
Speed Dial offers unique compatibility with connected Centrex services.
IntraMail Features None
Operation
Operation is automatic when the feature is enabled in programming.
1.Specify which lines are PBX lines.
2.Enter PBX access codes into the PBX Access Codes Table. 
						

							
PC Program (System Administrator)
272◆Features DSX Software Manual
PC Program (System Administrator)
Description
The PC Program is a WindowsTM-based application you can use for programming the telephone 
system and maintaining site databases, instead of using the conventional telephone programming. 
The PC Program provides:
●On-Line Programming (Direct Connection)
With the PC connected to the telephone system’s serial USB, or Ethernet port, you can make 
immediate changes to the telephone system programming. While connected, the PC Program 
also allows you to save your new data to a  file on the PC hard disk, or upload a “template” 
database from your PC to the system.
●Remote Programming
Using an IP or modem connection between your PC and the remote system, y\
ou can custom-
ize a customer’s system without leaving your of fice. Specify what is required for IP and 
modem connections.
●Off-Line Programming
With Off-Line Programming, the PC Program allows you to set up a database on your PC off 
line, connect to the telephone system, and upload the entire custom con figuration.
●Database Save and Restore
Use the PC Program to save a site’s data to your PC hard disk. You can easily restore the saved 
data later on, if required.
The PC Program has the following requirements:
●Windows NT, 2000, XP and above.
●P330 with 128 MB RAM.
●256 color 800 x 600 display (1240 x 1024 optimal).
●Do not use large fonts.
●40 mBytes of available hard disk space.
Use your PC or laptop to program the system remotely or while on-site. 
						

							
PC Program (System Administrator)
DSX Software ManualFeatures◆273
Features
Conditions
• N/A
Default Setting
• N/A
Programming
N/A
Other Related Features
N/A
Operation
Refer to the  PC Program User’s Guide . 
						

							
Prime Line Preference
274◆Features DSX Software Manual
Prime Line Preference
Description
Prime Line Preference allows an extension user to place or answer a call by just lifting the handset. The user 
does not have to press a line key, loop key, or the 
INTERCOM key first. This simpli fies handling calls. In 
programming, you designate a line key, loop key, the 
INTERCOM key, a line, or a Line Group as the exten-
sion’s Prime Line. With a line key, loop key, line, or Line Group, the associated line (or lines) becomes your 
Prime Line. With the 
INTERCOM key, you get Intercom dial tone when you lift the handset. Any number of 
extensions can have the same Prime Line assignment.
There are two types of Prime Line Preference: Idle Prime Line and Intercom Prime Lin\
e.
Idle Prime Line
Idle Prime Line lets a user place or answer a Prime Line call by just li\
fting the handset. An extension’s Idle 
Prime Line can be any line or Line Group, regardless of whether the extension has a line or loop key for the 
line or group.
Idle Prime Line to any line or Line Group is also available at single line telephones.
Intercom Prime Line
With Intercom Prime Line, an idle extension user hears Intercom dial tone whenever they lift the handset or 
press 
SPEAKER. Intercom Prime Line may help the extension user that most often uses Intercom functions 
or calls co-workers. If an extension’s Busy Lamp Field is disabled (which is the default), the Feature Keys 
do not go into the DSS mode when the user lifts the handset.
Prime Line vs. Ringing Line Preference
Ringing Line Preference has priority over Prime Line. For example, an extension with Ringing Line Prefer-
ence will answer a ringing line, not get dial tone on their Prime Line. \
In addition, a Ringing Prime Line will 
have priority over any other ringing line. The seize priority is as follows: • Ringing Prime Line
• Ringing non-Prime Line
• Prime Line
Conditions
• None
Default Setting
• Intercom Prime Line enabled.
Get dial tone for a new outside or Intercom call just by lifting the handset. 
						

							
Prime Line Preference
DSX Software ManualFeatures◆275
Features
Programming
1.For key:
- In  2114-01: Prime Line Type  (page 741), enter 
1.
- In  2114-01: Prime Line Key  (page 741), enter the number of a line or loop key:
1-14 for Feature Keys 1-24.
00 for INTERCOM.
- This option is not available to single line telephones.
2.For line:
- In  2114-01: Prime Line Type  (page 741), enter 
2.
- In  2114-01: Prime Line Line  (page 741), enter the line number (
1-64).
- This option is also available to single line telephones.
3.For Line Group:
- In  2114-01: Prime Line Type  (page 741), enter 
3.
- In  2114-01: Prime Line Group  (page 742), enter the group number (
90-98).
- This option is also available to single line telephones.
4.To disable Prime Line:
- In  2114-01: Prime Line Type  (page 741), enter 
0.
Other Related Features
Features
Direct Inward Line  (page 109)
If an extension’s Prime Line is another extension’s DIL, lifting the handset will answer the call even 
though it does not ring the phone.
Direct Station Selection (DSS)  (page 117)
With Intercom Prime Line, an idle extension user hears Intercom dial tone whenever they lift the 
handset or press 
SPEAKER. Since each extension’s Busy Lamp Field is disabled by default, the Fea-
ture Keys do not go into the DSS mode when the user lifts the handset.
Single Line Telephones  (page 305)
Single line telephones can use Prime Line Preference.
Ringing Line Preference  (page 295)
Ringing Line Preference has priority over Prime Line. For example, an extension with Ringing Line 
Preference will answer a ringing line, not get dial tone on their Prime \
Line.
IntraMail Features None
1.Set an extension’s Prime Line type. 
						

							
Prime Line Preference
276◆Features DSX Software Manual
Operation
User Programmable Feature
Using Prime Line PreferenceIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To place a call on your Prime Line:
1.
Lift the handset. • To bypass your prime line, press another key (such as a line or loop key) before lifting the handset.
2.Dial call normally.
Changing your Prime Line Assignment
Feature Mnemonic Operation Access Level
Prime Line Preference#PLA 
(#752) #PLA + Press one of your 
flashing programmable keys, 
INTERCOM, or CLEAR for none + SPEAKER to exit. 3-5 
						

							
Privacy
DSX Software ManualFeatures◆277
Features
Privacy
Description
An extension with Privacy blocks incoming Barge In attempts and Call Waiting (Camp-On) signals. Privacy 
helps extension users that don’t want their conversations interrupted.
Note that if an extension with Privacy  enabled is on a call with an extension with Privacy  disabled, they are 
still subject to Barge In attempts and Call Waiting signals to the non-private extension.
Conditions
• None
Default Setting
• Privacy disabled in an extension’s Class of Service.
Programming
1.In 2102-01: Class of Service  (page 724), check the extension’s Class of Service level.
2.If yes, in 1401-03: Privacy  (page 628) enter Ye s.
3.If no, in 1401-03: Privacy  (page 628) enter No.
Other Related Features
Features
Attendant Position  (page 24)
Since the attendant is never busy for Intercom calls, the attendant always has Privacy enabled.
Call Waiting / Camp-On  (page 58)
Privacy blocks Camp-On beeps.
Barge In (Intrusion)  (page 36)
Privacy blocks Barge In attempts.
Monitor / Silent Monitor  (page 243)
Privacy blocks Monitor attempts.
Off-Hook Signaling  (page 255)
Privacy does not block off-hook ringing.
Privacy Release Groups  (page 278)
There is no interaction between Privacy and Privacy Release Groups.
Voice Over  (page 385)
Privacy does not block Voice Over.
IntraMail Features None
Operation
None
Use Privacy to prevent interruptions at high priority extensions.
1.Should an extension have Privacy? 
						

							
Privacy Release Groups
278◆Features DSX Software Manual
Privacy Release Groups
Description
You can program extensions into Privacy Release Groups to simplify sharing outside calls. Co-workers in 
the same Privacy Release Group can easily join another group member’s outside call just by pressing the 
busy line -key. The co-worker immediately joins in unannounced and uninvited. Privacy Release Groups are 
a quick alternative to Conference where control over the Conference is not required. In a Customer Service 
group, for example, a supervisor could just press a busy line key to monitor any agent’s call.
If desired, an extension user can prevent other members of their Privacy Release Group from interrupting 
their active call. This ensures that group members will not interrupt confidential calls.
Any number of extensions can be in the same Privacy Release Group. However, an extension can only be in 
a single group. Members of the Group must have line keys and access to the lines they want to share.
Privacy Release Groups utilizes a Conference circuit. The following table shows the Conference capacities:
The system’s 32 Conference circuits are dynamically allocated as users request them\
.
Privacy Release Guard Timer
The system provides a guard timer that prevents an extension user from inadvertently placing a Privacy 
Release Conference on Hold. When an extension user with privacy released presses a line key to join a Con-
ference, the system starts a 3 second guard timer. During this interval, if the initial extension on the call 
presses 
HOLD, they will drop out of the 3-party call. This prevents an extension user, who is trying to extend 
a call to a co-worker, from inadvertently putting a Privacy Release Conference on Hold by pressing 
HOLD.
Conditions
• None
Default Setting
• No Privacy Release groups assigned.
Quickly join in a co-worker’s outside call.
Description Capacity
Conference circuits 32
Maximum simultaneous users in Conference (total of all Conferences system-wide) 32
Maximum simultaneous conferences 8
Maximum parties in any one Conference (lines and/or extensions) 8 
						

							
Privacy Release Groups
DSX Software ManualFeatures◆279
Features
Programming
1.If yes:
- In  2113-04: Privacy Group  (page 740), enter the Privacy Release Group number (
1-16).
- Make sure the group members have line keys for the lines they want to share.
- In  2131-[01-64]: Line Access  (page 763), assign access to the lines group members should share:
- 
0 for no access
- 
1 for incoming access only
- 
2 for outgoing access onl.
- 
3 for full access
2.If no:
- In  2113-04: Privacy Group  (page 740) enter 
0.
Other Related Features
Features
Privacy  (page 277)
There is no interaction between Privacy and Privacy Release Groups.
The following features also allow different types of multiple party calls: •Barge In (Intrusion)  (page 36)
• Conference  (page 89)
• Group Listen  (page 187)
• Meet-Me Conference  (page 236)
• Tandem Calls / Unsupervised Conference  (page 341)
IntraMail Features None
Operation
1.Should an extension be in a Privacy Release Group?
Using Privacy Release GroupsIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To join an outside call with a member of your Privacy Release group:
1.
Look for the busy line key. • The busy line key is on (green) at your extension; on (orange) at the co-worker that initially placed or answered the call.
2.Press the line key. • Your line key goes on (green) when you join the call.
• You can also press a line key on your DSS Console.
To prevent a member of you Privacy Release Group from joining your call:
1.
Place or answer an outside call on a line key. • Your line key goes on (orange)
2.Press the line key.• Your line key goes on (green)
3.Repeat step 2 to allow or prevent users from joining the call. 
						

							
Private Line
280◆Features DSX Software Manual
Private Line
Description
A Private Line is a line reserved for a keyset for placing and answering calls. A user with a Private Line 
knows when important calls are for them. Additionally, the user has their own line for placing calls that is 
not available to others in the system.
There are three types of Private Lines:
❥Incoming Only
The keyset has a Private Line only for incoming calls. The user cannot place a call on the Private Line. A 
customer service representative may want an incoming only Private Line to be sure customers can 
always get through.
❥Outgoing OnlyThe keyset has a Private Line only for outgoing calls. The Private Line does not ring for incoming calls. 
A service dispatcher may want an outgoing only Private Line so they can always get in touch with  field 
technicians.
❥Both Ways The keyset has a Private Line for both incoming and outgoing calls. An executive may want a both ways 
Private Line that is available only to them for placing and answering calls.
You can optionally set up shared Private Lines between a group of co-workers that work closely together. Conditions
• None
Default Setting
• No Private Lines programmed.
Programming
1.For a non-shared (exclusive) Private Line:- Make sure that only the Private Line “owner” extension has a line key for the Private Line.
- In  2131-[01-64]: Line Access  (page 763): assign the Private Line “owner” access to the line.
- 
1 for incoming access only
- 
2 for outgoing access only
- 
3 for full access
- Assign all other extensions no access (0) to the Private Line.
2.For a shared Private Line:
- Make sure that all the extensions that should share the Private Line have a line key for that line.
- In  2131-[01-64]: Line Access  (page 763), assign access to all extensions that should share the line.
- 
1 for incoming access only
- 
2 for outgoing access only
- 
3 for full access
You can have a line reserved exclusively for your own use.
1.Should an extension have a non-shared (exclusive) or shared Private Line