NEC Dsx 34b Manual

							
Private Line
DSX Software ManualFeatures◆281
Features
1.If yes:
- In  2132-[01-64]: Line Ringing  (page 764) enter the type of ringing as required:
- 
1 for day and night ringing
- 
2 for night ringing only
- 
3 for delay ringing day and night
- For delay ringing (option 4 only), in  1604-01: Delay Ring Timer (page 678) adjust the Delay Ring 
timer as required.
2.If no:
- In  2132-[01-64]: Line Ringing  (page 764) enter 
0 (lamp only) for the Private Line.
Other Related Features
Features
The following features work normally for Private Lines.•Automatic Handsfree  (page 30)
• Delayed Ringing  (page 95)
• Group Ring  (page 189)
• Hold  (page 202)
• Last Number Redial  (page 219)
• Night Service / Night Ring  (page 252)
• Park  (page 266)
• Prime Line Preference  (page 274)
• Save Number Dialed  (page 298)
• Speed Dial  (page 315)
• Toll Restriction  (page 351)
• Transfer  (page 358)
The following feature does not apply to Private Lines. •Call Forwarding  (page 44)
If you want to be able to forward a private line, consider setting up a Direct Inward Line.
IntraMail Features None
Operation
2.Should Private Line ring for incoming calls?
Using your Private LineIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To answer an incoming call on your Private Line:
1.
Look for your Private Line key  flashing slowly (red).
2.Lift the handset.
To place a call over your Private Line:
1.
Press your Private Line key. • The key will light on (green).
2.Dial the outside number. 
						

							
Programmable Idle Menu Soft Keys (Super Display)
282◆Features DSX Software Manual
Programmable Idle Menu Soft Keys (Super Display)
Description
The Super Display Telephone idle menu soft keys are customizable in system programming and by the 
extension user. This allows the idle mode display to be tailored to meet the needs of each Super \
Display 
Telephone user. The first chart below shows the default idle menu soft key assignments. The second chart 
shows all the available idle mode soft keys, their de finitions, and the related programming codes.
Customize the Super Display Telephone idle menu soft keys to exactly meet the user’s needs.
Super Display Telephone Default Idle Menu Soft Key Assignments
Key Display Display Key
1Directory(Blank) 7
2
Program(Blank) 8
3
V-Mail --(Blank) 9
4
Calls -- SP Dial 110
5
Page SP Dial 211
6 (Blank) (Blank) 12
Super Display Telephone Idle Menu Soft Key Options  (Page 1 of 2)
Entry Display Description
00UNDEFINEDThe key has no function and the idle menu display is blank.
01
DirectoryPress to access additional soft keys for Intercom, System Speed Dial, 
and Personal Speed Dial Directory Dialing.
02
ExtensionPress to directly access Intercom Directory Dialing.
03
PersonalPress to directly access Personal Speed Dial Directory Dialing.
04
CompanyPress to directly access System Speed Dial Directory Dialing.
05
ProgramPress to program the following:
• Call Forwarding
• Call Screening
• Distinctive Ringing
• Handsfree Reply
• Intercom Voice Announce and Forced Intercom Ringing
• Language Selection
• Name Programming
• Speed Dial
• Volume for Ringing, Off-Hook Ringing, and Page
06
V-MailPress to call your voice mail mailbox. This soft key also shows the 
number of new messages in your mailbox.
07
CallsPress to review your Caller ID log. This soft key also shows the num-
ber of new calls you have not yet reviewed.
08
PagePress to initiate a Page announcement.
09
SP Dial 1Press to access Personal Speed Dial bins 701-710. The display shows 
the Speed Dial numbers (or names - if programmed). 
						

							
Programmable Idle Menu Soft Keys (Super Display)
DSX Software ManualFeatures◆283
Features
Conditions
• Idle Menu Soft Keys are only available at Super Display telephones.
• When an extension’s soft keys are customized, the user must take some action at the telephone (such 
as lifting and replacing the handset) before the change takes effect.
Default Setting
• See the  Super Display Telephone Default Idle Menu Soft Key Assignments  chart on the previous page.
Programming
1.In 2124-[01-12]: Idle Menu Soft Key Assignments (Super Display)  (page 761), customize the idle menu 
soft keys as required.
Other Related Features
Features User Programmable Features  (page 368)
A Super Display Telephone user can assign their own idle menu soft keys. Also see  Feature Operation 
on the next page.
IntraMail Features None 10
SP Dial 2Press to access Personal Speed Dial bins 711-720. The display shows 
the Speed Dial number (or name - if programmed).
11-30
PERS SPDL BIN 1- 20Press to access the associated Personal Speed Dial bin (701-720). The 
display shows the Speed Dial number (or name - if programmed).
1.Customize the Super Display Programmable Idle Menu Soft Keys from system programming. Super Display Telephone Idle Menu Soft Key Options 
 (Page 2 of 2)
Entry Display Description 
						

							
Programmable Idle Menu Soft Keys (Super Display)
284◆Features DSX Software Manual
Operation
User Programmable Feature
Customizing your Idle Menu Soft keys (Super Display Only)In these instructions:[Super Display Soft Key]
To customize your idle menu soft keys:
1.
Do not press any keys and do not lift the handset.
2.Dial #SM (#76).
• You see 
KEY NUMBER?1.
3.Do one of the following.
a.Press the soft key you want to program.
b.Press Volume Up or Volume Down to scroll through the keys.
4.Press HOLD.
5.Do one of the following.
a.Enter the key option code from the  Super Display Telephone Idle Menu Softy Key Options  chart.
b.• Press INTERCOM.
• Press 
Volume Up or Volume Down to select the key option.
6.Press HOLD.
7.Do one of the following.
a.Select another key to program.
b.Press SPEAKER to exit.
Customizing your Idle Menu Soft Keys
Feature Mnemonic Operation Access Level
Programmable Idle Menu 
Soft Keys (Super Display)#SM (#76) #SM + Press the soft key you want to program (or press 
Volume Up or Volume Down to scroll through the keys) + 
HOLD + INTERCOM + Volume Up or Volume Down to 
select key option + 
HOLD + SPEAKER to exit.
1-5 
						

							
Pulse to Tone Conversion
DSX Software ManualFeatures◆285
Features
Pulse to Tone Conversion
Description
An extension can use Pulse to Tone Conversion while placing an outside call to change the dialing mode 
from dial pulse to DTMF. For a system in a dial pulse area, this permits users to access DTMF serv\
ices (such 
as telephone banking) from their DP area. Pulse to tone conversion also helps dial pulse callers use another 
company’s automated attendant dialing options. The user can, for example:
❥Place a call to their bank over a DP line.
❥After the banking service answers, wait 6 seconds. (The system automatically converts dialing to DTMF.)
❥Dial additional banking options.
Refer to  Central Of fice Calls, Answering  (page 74) and Central Office Calls, Placing  (page 78) for the spe-
ci fics on setting up your outside calling.
Conditions
• None
Default Setting
• Pulse to Tone Conversion always enabled for dial pulse lines.
Programming
1.In  3101-01: Line Type  (page 809) enter the connected line’s type.
2.In 3101-03: DTMF Dialing  (page 811), enter 0.
Other Related Features
Features
Single Line Telephones  (page 305)
The system does not provide Pulse to Tone Conversion for SLTs. The conversion must be switched 
manually from the telephone. 
Speed Dial  (page 315)
If a Speed Dial number using a dial pulse line contains a pause, the dig\
its following the pause auto-
matically dial out as DTMF.
IntraMail Features None
Operation
Use special services (such as telephone banking) over dial pulse lines.
1.Set up your dial pulse lines.
Converting Dialing from DP to DTMFIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To convert your telephone’s dialing to DTMF after placing your call on a DP line:
1.
Dial the initial digits for the call.
2.Wait six seconds.
3.Dial additional digits. • The additional digits dial out as DTMF. 
						

							
Regional Defaults
286◆Features DSX Software Manual
Regional Defaults
Description
Use the Regional Defaults capability to switch your system from the North American mode to the Latin 
American mode. Switching your system to the Latin American mode makes the following changes:
❥The default language in programming, SMDR, and all telephone displays is Spanis\
h. See the following 
for more: - Language Selection  (page 217).
- Station Message Detail Recording  (page 328).
❥The Latin American Toll Restriction options are enabled. This is set up when you initialize each Toll 
Restriction Table. For more, see: - Toll Restriction  (page 351)
.
Conditions
• None
Default Setting
• System is enabled for North American installations.
Programming
See Description  above.
Other Related Features
Features
Language Selection  (page 217)
Optionally switch all telephone displays to Spanish.
Station Message Detail Recording  (page 328)
Optionally enable the Spanish SMDR header and Call Type data.
Toll Restriction  (page 351)
Optionally initialize each Toll Restriction Table for Latin American.  Latin American Toll Restriction 
is not included in this manual.
IntraMail Features None
Operation
None
The system is compatible with both North American and Latin American applications.
Only use these options if your system is installed in Latin America. 
						

							
Removing Lines and Extensions from Service
DSX Software ManualFeatures◆287
Features
Removing Lines and Extensions from Service
Description
Supervisors and attendants can remove problem lines and extensions from service. This helps ensure maxi-
mum system performance. For example, the attendant can busy-out a noisy line or problem extension until 
service personnel can repair the problem. The line or extension the appears busy to all callers. Following 
repair, the attendant or supervisor can return the line to service.
The extension or line removed from service shows as busy on the appropriate key (e.g., line key or Hotline key).
Conditions
• None
Default Setting
• Enabled for the attendant (COS 1).
• Disabled at all other extensions (COS 2-15).
Programming
1.In 2102-01: Class of Service  (page 724), check the extension’s Class of Service level.
2.If yes, in 1402-06: Direct Line Access  (page 634) enter Ye s.
3.If no, in 1402-06: Direct Line Access  (page 634) enter No.
Other Related Features
Features
Attendant Position  (page 24)
Normally, system attendants should have the ability to remove lines and extensions from service.
Call Forwarding  (page 44)
If Call Forwarding is enabled at an extension when it is removed from service, it is reinstated when the 
extension is returned to service.
Direct Line Access  (page 115)
An extension user with Direct Line Access can remove lines from service.
Selectable Display Messaging  (page 300)
Removing and returning an extension to service does not cancel an extension’s Selectable Display 
Messaging.
IntraMail Features None
Temporarily remove problem extensions and lines from service until they can be repaired.
1.Enable Direct Line Access for all extensions that should be able remove lines and extensions 
from service. 
						

							
Removing Lines and Extensions from Service
288◆Features DSX Software Manual
Operation
Removing Lines and Extensions from ServiceIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To remove or return an extension or line to service:
1.
Press INTERCOM.
2.Dial #40.
3.Do one of the following.
a.Dial the number of the extension you want to remove or return to service (e.g., 302).
b.Dial the extension number of the line you want to remove from service (e.g., 101 for line 1).
4.Do one of the following.
a.Dial 4 to return the line or extension to service.
b.
Dial 6 to remove the line or extension from service.
• At the extension removed from service, you see 
Out of Service.
• The line key for a line removed from service will be on (red).
5.Press SPEAKER to hang up. 
						

							
Reverse Voice Over
DSX Software ManualFeatures◆289
Features
Reverse Voice  Over
Description
While on a handset call, Reverse Voice Over lets a busy keyset user make a private Intercom call to an idle 
co-worker. The busy user just presses and holds down a programmed Reverse Voice Over key to make a pri-
vate call to the assigned co-worker. The initial caller cannot hear the Reverse Voice Over conversation. The 
private Intercom call continues until the Reverse Voice Over caller releases the key again. The initial handset 
call can be an outside call or an Intercom call. An extension can have Reverse Voice Over keys for more than 
one co-worker.
Reverse Voice Over could help a salesperson, for example, when placing a call to an important client. The 
salesperson can talk with the client and give special instructions to an assistant — without interrupting the 
initial call.
When the keyset is idle, the Reverse Voice Over key functions the same as a Hotline key. The key also shows 
at a glance the status of the associated extension:
Reverse Voice Over uses a system Conference circuit while it is active. The following table shows the sys-
tem’s Conference capacities:
The system’s 32 Conference circuits are dynamically allocated as users request them\
.
Conditions
• None
Default Setting
• No Reverse Voice Over keys assigned.
Privately call a co-worker while you’re busy on your handset.
Reverse Voice Over Busy Lamp Indications
When the key is: The covered extension is:
Off Idle or not installed On Busy or ringing
Medium Flash Assigned extension is in DND for outside  calls (option 1)
Fast Flash
Assigned extension is in DND for Intercom  calls (option 2) or All Calls (option 3)
Description Capacity
Conference circuits 32
Maximum simultaneous users in Conference (total of all Conferences system-wide) 32
Maximum simultaneous conferences 8
Maximum parties in any one Conference (lines and/or extensions) 8 
						

							
Reverse Voice Over
290◆Features DSX Software Manual
Programming
1.In 2121-[01 to 24]: Feature Key Codes  (page 758), enter 23.
2.In 2121-[01 to 24]: Feature Key Data (page 758), enter the Reverse Voice Over partner’s extension number.
Other Related Features
Features
Conference  (page 89)
An extension user cannot add an incoming Reverse Voice Over call to a Conference.
Direct Station Selection (DSS) Console  (page 120)
A DSS Console can not have a Reverse Voice Over key.
Do Not Disturb  (page 143)
DND does not block Reverse Voice Over.
Hold  (page 202)
An extension cannot put an incoming Reverse Voice Over call on Hold.
Transfer  (page 358)
While idle, an extension user can use their Reverse Voice Over key to Transfer calls.
IntraMail Features None
1.To set up Reverse Voice Over keys on an extension: