NEC Dsx 34b Manual
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Mailbox Options Menu DSX Software ManualIntraMail Features◆521 IntraMail Features Operation Accessing the Mailbox Options Menu[Super Display Soft Key] - [Keyset Soft Key] Log onto Subscriber Mailbox. OP (67) Access the Mailbox Options Menu.[MBOX Options] - [N/A] 0Plays Help message.
Mailbox Security Code Delete 522◆IntraMail Features DSX Software Manual Mailbox Security Code Delete Description The System Administrator can delete the security code for any Subscriber Mailbox. This effectively unlocks the mailbox. If mailbox security is not necessary, deleting a mailbox’s security code speeds up mailbox logon. Without a security code, the subscriber just presses their V-MAIL key to immediately log onto their mailbox. Conditions • None Default Setting • Enabled Programming No additional programming required. Other Related Features Features None IntraMail Features Mailbox Options Menu (page 520) Mailbox Security Code Delete is available on the Mailbox Options Menu. Security Code (page 570) Subscriber Mailboxes can have Security Codes. System Administrator (page 576) The System Administrator can delete a mailbox’s security code. Operation Allows the System Administrator to delete the security code for any mailbox. Deleting a Mailbox Security Code[Super Display Soft Key] - [Keyset Soft Key] Log onto System Administrator’s Mailbox. SA (72) Access System Administrator options.[System Admin] - [N/A] S (7) Select Subscriber Mailbox Maintenance options.[Subscriber] - [Subs] Enter the number of the Subscriber Mailbox you want to maintain. S (7) Erase the mailbox Security Code.[Erase Security Code] - [N/A] #Go to the System Administrator Menu.[Exit] - [Exit] 0Plays Help message.
Main Menu DSX Software ManualIntraMail Features◆523 IntraMail Features Main Menu Description After a Subscriber Mailbox user logs into their mailbox, IntraMail provides them with the Main Menu of options. The Main Menu provides quick access to the most commonly used mailbox features in a centr\ al location. It includes listening and recording options, as well as additi\ onal selections for recording mailbox names and greetings. The chart below summarizes these options. Conditions • None Default Setting • Enabled. Provides options to an extension user when they log onto their mailbox. Mailbox Main Menu[Super Display Soft Key] - [Keyset Soft Key] OptionDescription L (5)[Listen] - [Lstn]Listen to messages. • See Listening to Messages (page 512). RS (77)[Record] - [Rec]Record and send a message. • See Message Record (page 544). G (4)[Greeting] - [Greet]Record a mailbox greeting. • See Greeting (page 493). RN (76)[Name] - [N/A]Record a mailbox name. • See Mailbox Name (page 518). [Message List] - [N/A]Select the active Message List. • See Message Listen Mode (page 534). 1N (16)[Message List + New Messages] - [N/A]Select the New Message List. • See Message Listen Mode (page 534). 1S (17)Message List + Saved Messages] - [N/A]Select the Saved Message List. • See Message Listen Mode (page 534). 1A (12)[Message List + All Messages] - [N/A]Select the All Message List. • See Message Listen Mode (page 534). OP (67)[MBOX Options] - [N/A]Use the Mailbox Options. See the following: • See Security Code (page 570). • Message Noti fication (page 535). • Auto Time Stamp (page 431). SA (72)[System Admin] - [N/A]Access the System Administrator options. • See System Administrator (page 576). TI (84) Check the current time and date. • See Time and Date with Voice Mail (page 580). X (9)[Exit] - [Exit]Exit your mailbox. • See Exiting a Mailbox (page 477). To hear the complete Main Menu of options, dial 0 while in the Main Menu.\
Main Menu 524◆IntraMail Features DSX Software Manual Programming No additional programming required. Other Related Features See the Mailbox Main Menu chart above. Operation Accessing the Mailbox Main Menu[Super Display Soft Key] - [Keyset Soft Key] Log onto Subscriber Mailbox. • You automatically go to the mailbox Main Menu. 0Plays Help message which summarizes the Main Menu options.• See the Mailbox Main Menu (page 523) chart for the Main Menu options.
Make Call DSX Software ManualIntraMail Features◆525 IntraMail Features Make Call Description Make Call lets a Subscriber Mailbox user listen to a voice message and dial MC to return the call without knowing their caller’s phone number. Make Call automates returning messages since you don’t have to dial the message sender’s telephone number. Make Call is always available for messages received from co-work- ers. Make call is available for messages received from outside callers if the system has Caller ID enabled (and provided by the connected telco). While listening to a message at a Super Display Telephone, first 2 lines of the display show the callers num- ber (or extension) in addition to the date and time the message was left. At a 22-Button or 34-Button Tele- phone, the first line of the display shows the date and time the message was left. Conditions • None Default Setting • Available if Caller ID is enabled and provided by the telco. Programming 1.No additional programming is required to enable Caller ID in IntraMail. 1.Be sure the telco provides Caller ID to the connected telephone system. 1.In 3121-01: Caller ID Type (page 825) enter the type of Caller ID required (DSP = 1, ATRU = 2, T1/E1 ANI = 3). - For ANI Caller ID, in 3121-02: ANI/DNIS Format (page 825) and 3121-04: Number of ANI Digits (page 826), set for compatibility with the connected service. 2.In 1611-06: Caller ID Detection Timer (page 684), set for compatibility with the connected service. 3.In 3131-01: Pass Caller ID to Voice Mail (page 828),enter Ye s. 1.In 3711-01: Caller ID Callback Route Type (page 856), select the type of route used for Caller ID call- backs ( 1 = line, 2 = Line Group). 2.For line, in 3711-01: Caller ID Callback Line (page 856) enter the line number (1-64) the system will use for Caller ID callbacks. 3.For Line Groups, in 3711-01: Caller ID Callback Group (page 857) enter the Line Group number (90- 98 ) the system will use for Caller ID callbacks. 4.Turn to Caller ID Logging (page 68) for more. A Subscriber Mailbox user can dial MC to return a call without knowing their caller’s number. 1.No IntraMail speci fic programming required. 2.Check your telco service. 3.Check your telephone system programming to be sure it is set up to receive Caller ID and pass it to the IntraMail voice mail ports. 4.Set up your basic Caller ID Logging programming.
Make Call 526◆IntraMail Features DSX Software Manual 1.In 3103-04: Tandem Calls (page 816), enter Ye s to enable Tandem Calls. - Enable this option for either the inbound or outbound lines (or both).\ Other Related Features Features None IntraMail Features Caller ID and Voice Mail (page 456) Make Call for outside calls is available only if the telco provides Caller ID to the telephone system and the telephone system passes the Caller ID data to the IntraMail voice mail ports. Message Reply (page 545) Message Reply can not automatically reply to a message left by an outsid\ e caller. Use Make Call instead. Operation 5.To enable Make Call for remote logons (i.e., subscriber’s logging onto their mailbox through the Automated Attendant): Using Make Call from your Mailbox [Super Display Soft Key] - [Keyset Soft Key] Log onto Subscriber Mailbox. L (5)Listen to the message for which you want to make a return call.[Listen] - [Lstn] MC (62)Dial this code while listening to the message you want to return.[Callback] - [N/A]• Make Call automatically places a return call to the co-worker that left you the message. • If your system has Caller ID, Make Call can automatically place a return call to your out-side caller. • If you hear “ Your call cannot go through, ” your system’s Caller ID is not properly set up. You go right back to the listen mode for the message you were listening t\ o when you tried the Make Call.
Master Mailbox DSX Software ManualIntraMail Features◆527 IntraMail Features Master Mailbox Description See Group Mailbox (page 497).
Message Count Display 528◆IntraMail Features DSX Software Manual Message Count Display Description The telephone display provides interactive status updates for the subscriber’s mailbox. The subscriber doesn’t have to call their mailbox and wait for the voice prompts to find out the number of new and saved messages in their mailbox. Then can just look at the display instead. While idle , the telephone display shows the number of new messages waiting in a subscriber’s mailbox. The message count automatically updates as the subscriber receives new messages and processes older messages. While lo gged into the mailbox, the tele- phone display shows the number of both new and saved messages. 22-Button and 34-Button Display Super Display The telephone display can show the number of new messages waiting in a user’s mailbox. One new message waiting in the Subscriber Mailbox While Idle While Logged-in One saved message waiting in the Subscriber MailboxOne new message waiting in the Subscriber Mailbox One new message waiting in the Subscriber MailboxWhile Idle
Message Count Display DSX Software ManualIntraMail Features◆529 IntraMail FeaturesConditions • None Default Setting • Enabled Programming No additional programming required. Other Related Features N/A Operation Operation is automatic. While Logged-in One saved message waiting in the Subscriber Mailbox One new message waiting in the Subscriber Mailbox
Message Delete 530◆IntraMail Features DSX Software Manual Message Delete Description A Subscriber Mailbox user can delete any messages left in their mailbox. Message Delete lets the subscriber do their own mailbox maintenance. They can delete messages they no longer need and save messages that contain essential information. With Message Delete, the subscriber doesn’t have to rely on the System Administrator to perform these routine mailbox maintenance functions. Conditions • None Default Setting • Enabled Programming No additional programming required. Other Related Features FeaturesNone IntraMail Features Erasing All Messages (page 476) The System Administrator can delete all messages in a Subscriber Mailbox. Subscriber Mailbox (page 574) A subscriber can log into their mailbox and delete any of their messages. Operation An extension user can delete any messages left in their mailbox. Deleting a Message[Super Display Soft Key] - [Keyset Soft Key] Log onto Subscriber Mailbox. L (5)Access the Message Listen mode (to listen to the message that you want to delete).[Listen] - [Lstn] E (3)Erase the message.[Erase] - [Erase]• You automatically return to the Message Listen mode.