NEC Dsx 34b Manual
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Voice Mail Overflow DSX Software ManualIntraMail Features◆591 IntraMail Features Setting Up UCD Group Over flow 1.See Group Mailbox (page 497). Setting Up Ring Group Over flow 1.See Group Mailbox (page 497). Setting Up DIL Over flow 1.In 3112-02: Enable Day Over flow (page 819), enter Ye s to activate over flow during the day. 2.In 3112-03: Day Over flow Destination (page 820), enter the IntraMail master number (700). 1.In 3112-05: Enable Night Over flow (page 820), enter Ye s to activate over flow at night. 2.In 3112-06: Night Over flow Destination (page 821), enter the IntraMail master number (700). 1.In 1601-02: DIL No Answer Timer (page 669), enter the interval before overflow occurs (0-9999 seconds). - A DIL to the Ring Group master number will over flow to the IntraMail Automated Attendant if not answered after this interval. Setting Up Ring Group DIL Over flow 1.In 3112-02: Enable Day Over flow (page 819), enter Ye s to activate over flow during the day. 2.In 3112-03: Day Over flow Destination (page 820), enter the IntraMail master number (700). 1.In 3112-05: Enable Night Over flow (page 820), enter Ye s to activate over flow at night. 2.In 3112-06: Night Over flow Destination (page 821), enter the IntraMail master number (700). 1.In 1601-02: DIL No Answer Timer (page 669), enter the interval before overflow occurs (0-9999 seconds). - A DIL to the Ring Group master number will over flow to the IntraMail Automated Attendant if not answered after this interval. 1.To set up UCD Group over flow: 1.To set up UCD Group over flow: 1.To set up DIL over flow during the day: 2.To set up DIL over flow only at night: 3.Set the over flow time (the interval calls will ring before over flow occurs). 1.To set up Ring Group DIL over flow during the day: 2.To set up Ring Group DIL over flow only at night: 3.Set the over flow time (the interval calls will ring before over flow occurs).
Voice Mail Overflow 592◆IntraMail Features DSX Software Manual Other Related Features Features None IntraMail Features Answer Tables (page 420) Determines how the Automated Attendant answers outside calls on each line. Automated Attendant (page 433) The Answer Table determines how the Automated Attendant answers calls. Call Routing Mailbox (page 450) The mailbox associated with an Answer Table that speci fies which dialing options (Dial Action Table) and announcements are available to Automated Attendant callers. Dial Action Table (page 465) De fines the dialing options for the Call Routing Mailbox chosen by the active Answer Table. Extension Hunting to Voice Mail (page 478) A subscriber’s mailbox can pick up their unanswered calls. Group Mailbox (page 497) Use Group Mailboxes for UCD Hunting and Ring Group Over flow. Operation N/A
Voice Prompting Messages DSX Software ManualIntraMail Features◆593 IntraMail Features Voice Prompting Messages Description IntraMail provides the telephone system with Voice Prompting Messages which tell the extension user the status or progress of their call. For example, if an extension user calls a co-worker while their extension is in DND, they hear, “ Please do not disturb.” Voice Prompting Messages guide the user while using certain fea- tures. The following table lists the available Voice Prompting Messages. If your DSX-80/160 has an UltraMail Voice Mail with Automated Attendant installed, you can install an IntraMail to provide the Voice Prompting Messages. The UltraMail will provide the voice mail services, not the IntraMail. Conditions • None Default Setting • Enabled if IntraMail installed. Programming No additional programming is required. Other Related Features Bilingual Voice Prompts (page 443) Bilingual Voice Prompts provides IntraMail voice prompts in one of two active languages. Operation N/A IntraMail provides Voice Prompts that tell the extension user the status or progress of their call. Voice Prompting Messages Voice PromptFeatureDescription The number you have dialed is not in service. Intercom (page 211) The extension you called is part of the exten- sion data base but is not installed. Vacant number. The extension you called is not part of the extension data base. This is extension ___.You press N (6) to hear your extension number. The time is ____. The date is ____. Time and Date (page 349) You press T (8) on your idle keyset to hear the Time and Date. All lines are busy. For callback, press 2 or the callback key. Line Groups (page 225) You dial a Line Group access code (9 or 90- 98) and no lines are available in that group. Extension ___ is busy. For callback, press 2 or the callback key. Intercom (page 211) You place an Intercom call to a busy extension Your call cannot go through. Please call the operator. Toll Restriction (page 351) You place a call that is blocked by your exten- sion’s Toll Restriction Please do not disturb. Do Not Disturb (page 143) You call an extension in Do Not Disturb. Please hold on. Your call is being rerouted. Call Forwarding Off Premises (page 51) Call Forwarding Off Premise is rerouting your call to the programmed destination.
Volume Control with Voice Mail 594◆IntraMail Features DSX Software Manual Volume Control with Voice Mail Description Since IntraMail is completely integrated with the telephone system software, Volume Control is available at a subscriber’s keyset any time while listening to a message, greeting, or prerecorded voice prompt. Volume Con- trols let the user interactively adjust the loudness of the IntraMail messages and prompts to a comfo\ rtable level. Conditions • None Default Setting • Always enabled. Programming No additional programming required. Other Related Features N/A Operation A mailbox user can turn the volume up or down while listening to their messages. Volume Control[Super Display Soft Key] - [Keyset Soft Key] To adjust the volume while using any mailbox feature: 1. Press Volume Up or Volume Down.
10xx-Configuration 100x-System 1001-Version DSX Software Manual System Options: 1001-1702◆595 System 1001-1702 System Options: 1001-1702 10xx-Con figuration 100x-System 1001-Version Description Use this program to check the system type, the system’s software version number, and version number of the embedded DSP. Options 1001-01: System Type (System Type) Use this option to display the system name. This is a fixed option which you cannot modify. F eatures • None Intr aMail Features • None Options • None Default •DSX 1001-02: Software Version (S/W Version) Use this option to display the system software version. This is a fixed option which you cannot modify. F eatures • None Intr aMail Features • None Options • N/A Default • N/A
10xx-Configuration 100x-System 1001-Version 596◆System Options: 1001-1702 DSX Software Manual 1001-03: DSP Version (DSP Version) Use this option to display the version of the embedded DSP software. This is a fixed option which you can- not modify. F eatures • None Intr aMail Features • None Options • N/A Default • N/A
10xx-Configuration 101x-ID 1011-Name DSX Software ManualSystem Options: 1001-1702◆597 System 1001-1702 101x-ID1011-Name Description Use this program to enter the system name and telephone number. Options 1011-01: System Name (System Name) Use this option to enter the site name (up to 18 characters). Use the \ Name Programming Chart (page 598) when entering names. F eatures •System Identi fication (page 334) Intr aMail Features • None Options • See the Name Programming Chart (page 598). Default • No entry 1011-02: Telephone Number (Phone Number) Use this option to enter the site telephone number. F eatures •System Identi fication (page 334) Intr aMail Features • None Options •Digits (24 digits max. using 0-9, # and *. Default • No entry
10xx-Configuration 101x-ID 1011-Name 598◆System Options: 1001-1702 DSX Software Manual Name Programming Chart Name Programming Chart Press a key the indicated number of times for desired character Key1 Time2 Times3 Times4 Times5 Times6 Times7 Times8 Times9 Times 1&- / ‘ 1 2ABC a b c 2 3DE F d e f 3 4GH I g h i 4 5 JKL j k l 5 6MNOmn o 6 7 PQRS p q r s 7 8 TUV t u v 8 9WX Y Z w x y z 9 0space : 0 #Not used *Not used After selecting a letter, press a key for another letter or wait 2 seconds for the cursor to automatically advance. Additional Name Programming Options HOLD Save name. SPEAKERExit user name programming. Volume UpScroll the cursor to the right. Volume DownScroll the cursor to the left. CLEAR • While editing, clears character to the right. • At beginning of line, erases entire entry. • At end of line, becomes a backspace key CHECKRestore the previous entry,
10xx-Configuration 102x-Time 1021-Set Time and Date DSX Software ManualSystem Options: 1001-1702◆599 System 1001-1702 102x-Time1021-Set Time and Date Description Use this program to set the system time and date. Options 1021-01: System Time (Time) Use this option to set the system time. Enter data using the 24-hour for\ mat HH:MM:SS. For example, 13:00:00 = 1:00 PM. The system shows Time and Date on telephone displays and in various system reports. F eatures •Time and Date (page 349) Intr aMail Features • None Options •HH:MM:SS (system time in 24-hour format) Default •8:45PM (20:45:00) 1021-02: System Date (Date) Use this option to set the system date. The system shows Time and Date on telephone displays and in various system reports. F eatures •Time and Date (page 349) Intr aMail Features • None Options •MM/DD/YY MM for month (1-12) DD for day (1-31) YYYY for year (e.g., 2006) Default
10xx-Configuration 102x-Time 1022-Daylight Savings Time 600◆System Options: 1001-1702 DSX Software Manual 1022-Daylight Savings Time Description Use this program to set the Automatic Daylight Savings Time option. Options 1022-01: Automatic Daylight Savings Time Setting (Auto D.S.T.) Use this option to enable or disable automatic Daylight Savings Time adjustment. If enabled, the system will automatically set the time back 1 hour at 2:00 AM on the last Sunday in October and set the time forward 1 hour at 2:00 AM on the first Sunday in April. If disabled, this adjustment will not occur. F eatures • Time and Date (page 349) Intr aMail Features • None Options •No (0) - Disabled • Ye s (1) - Enabled Default •Ye s (1) - Enabled