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NEC Dsx 34b Manual

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Tandem Calls / Unsupervised Conference
DSX Software ManualFeatures◆341
Features
Tandem Calls / Unsupervised Conference
Description
Tandem Calls allows an extension user to join two outside callers in a line-to-line conference. The extension 
user can then drop out of the call, leaving the lines in an Unsupervised Conference. The extension user that 
established the Conference is not part of the conversation. The Conference continues until either outside 
party hangs up.
Tandem Calls uses a Conference circuit. The following table shows the system’s Conference capacities:
The system’s 32 Conference circuits are dynamically allocated as users request them\
.
Conditions
• None
Default Setting
• Tandem Calls are disabled.
Programming
1.If yes,  3103-04: Tandem Calls  (page 816) enter Ye s.
2.If no, 3103-04: Tandem Calls  (page 816) enter No.
1.In 2102-01: Class of Service  (page 724), check the extension’s Class of Service level.
2.If yes, in 1411-05: Unsupervised Conference  (page 648) enter Ye s.
3.If no, in 1411-05: Unsupervised Conference  (page 648) enter No.
Join two callers in Conference, leave the call and let their conversation continue.
Description Capacity
Conference circuits 32
Maximum simultaneous users in Conference (total of all Conferences system-wide) 32
Maximum simultaneous conferences 8
Maximum parties in any one Conference (lines and/or extensions) 8
1.Should a line have the capability to be included in a Tandem Call?
2.Should extension be able to set up a Tandem Call?
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Tandem Calls / Unsupervised Conference
342◆Features DSX Software Manual
Other Related Features
Features
Forced Line Disconnect  (page 182)
An extension user can end an Unsupervised Conference by using Forced Line Disconnect on one of 
the lines in the tandem call.
Single Line Telephones  (page 305)
Tandem Calling is available at Single Line extensions.
The following features also allow different types of multiple party calls: -Barge In (Intrusion)  (page 36)
- Conference  (page 89)
- Group Listen  (page 187)
- Meet-Me Conference  (page 236)
- Monitor / Silent Monitor  (page 243)
- Privacy Release Groups  (page 278)
IntraMail Features None
Operation
Setting up a Tandem CallIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To set up a Tandem Call:
1.
Establish outside call.
2.Press CONF.
• Your hear Intercom dial tone.
• Your caller hears Music on Hold (if installed) while they wait for you to set up the Conference.
3.Do one of the following:
a.Place or answer an outside call.
b.Retrieve a call from Park Orbit.
4.Press CONF to set up the Conference.
• If you cannot add additional parties to your Conference, you have exceeded the system’s Conference limit.
5.Hang up. • The line/loop keys for the outside lines stay on (red).
• If the outside parties disconnect, the lines you selected or your extension does not have Tandem Call capability.
Disconnecting a Tandem CallIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To disconnect a tandem call (using Forced Line Disconnect):
1.
Do one of the following.
a.Press the line key for the busy line.
b.Press INTERCOM and dial the line’s Direct Line Access code (e.g., 101 for line 1).
• See  Direct Line Access  (page 115) for more.
2.Dial # to disconnect the Tandem Call.
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Tandem Calls / Unsupervised Conference
DSX Software ManualFeatures◆343
Features
Barging in on a Tandem CallIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To Barge In on a Tandem Call:
1.
Do one of the following.
a.Press the line key for the busy line.
b.Press INTERCOM and dial the line’s Direct Line Access code (e.g., 101 for line 1).
• See  Direct Line Access  (page 115) for more.
2.Dial 4.
• You hear two beeps and you join the Tandem Call.
To place a Tandem Call on Hold (after Barging In):
1.
Press HOLD.
• The tandem callers hear Music On Hold (if installed) while they wait on Hold.
• While on Hold, the tandem callers cannot talk to each other.
To rejoin a Tandem Call you have Placed on Hold:
1.
Press CONF.
Setting up a Tandem Call at a Single Line TelephoneIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To set up a Tandem Call at a single line telephone:1.
Establish an outside call.
2.Hook flash and establish another outside call.
3.Hook flash and dial #10 to set up a three-way Conference.
4.Hang up.
• If the outside parties disconnect, the lines you selected or your extension does not have Tandem Call capability.
Using Line-to-Line Transfer to set up a Tandem CallIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To set up a Tandem Call via line-to-line Transfer:
1.
Place or answer an outside call.
2.Press TRANSFER.
3.Place or answer another outside call.
4.Hang up to set up a Tandem Call between your initial call and new call.
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Tie Lines
344◆Features DSX Software Manual
Tie Lines
Description
Tie lines directly link a local DSX-80/160 telephone system with one or m\
ore remote DSX-80/160 systems. 
The link is independent of the telcos switched network. When a local system user seizes a tie line, they hear 
Intercom dial tone from the remote system. The user can then use many of the features normally available to 
the remote system’s single line telephones, including:
❥Dialing Intercom extensions in the remote system.
❥Using the remote systems lines for outgoing calls.
❥Accessing System Speed Dial bins in the remote system.
❥Using the remote system’s Paging.
Tie Lines require a T1 PCB and Tie Line service from the telco. Conditions
• None
Default Setting
• Disabled
Programming
1.Be sure your T1PCB is installed and connected, and that your telco is providing T1 tie line service.
2.In 3101-01: Line Type  (page 809), enter the correct circuit type for each T1 tie line.
-
05 for E&M Wink Start
-
06 for E&M Immediate Start
3.In 3101-03: DTMF Dialing  (page 811), indicate whether the line is DTMF (1) or Dial Pulse (0).
1.In 3141-02: Tie Line Caller’s Operator Extension  (page 830), assign the tie line’s operator extension.
- This is the extension reached when the incoming tie line caller dials 0.
1.In  3141-01: Tie Line Caller’s Outbound Dial 9 Group  (page 830), assign the Line Group reached (90-98) 
when incoming tie line callers dial 9 to place an outgoing call.
2.In  3142-[01-64]: Tie Line Caller’s Outbound Line Access  (page 831), assign access for each line incom-
ing tie line callers can use for placing an outgoing calls. -
0 for no access
-
1 for incoming only access
-
2 for outgoing only access
-
3 for full access
3.In  3143-[01-64]: Tie Line Caller’s Outbound Line Group Access  (page 832), enter Ye s for each Line 
Group  incoming tie line callers can use for placing outgoing calls.
- You can deny outgoing access to individual lines within the group in step 2 above.
In DSX-80/160, link two systems together for inter-system Intercom calling and other features.
1.Set the circuit type for each tie line.
2.Assign the tie line caller’s operator.
3.Assign the outbound Line Group reached when an incoming tie line caller dials 9.
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Tie Lines
DSX Software ManualFeatures◆345
Features
1.To restrict feature access:
- In  3102-01: Line Class of Service  (page 813), check the tie line’s Class of Service level.
- In  14xx-COS (Class of Service)  (page 628), restrict Class of Service options as required.
2.To restrict outgoing dialing:
- In  3102-02: Line Toll Level  (page 813), assign a Toll Level to the tie line.
- In  35xx-Toll Restriction  (page 839), set up dialing restrictions as required.
Other Related Features
Features
Direct Inward Dialing  (page 99)
Directly dial system extensions from outside the system.
Station Message Detail Recording  (page 328)
The SMDR record for an outgoing tie line call also incudes the line acce\
ss codes dialed.
T1 Lines  (page 338)
T1 provides advanced digital lines and simpli fies installation. T1 is required for Tie Lines.
Available Single Line Features The following single line telephone features are available over tie lines.• Call Waiting / Camp-On
• Central Of fice Calls Placing (Line Group Access)
• Direct Line Access
• Door Box (calling)
• Hold (retrieve a call on Hold in the remote system)
• Intercom
• Night Service (*0 pick up)
• Speed Dial (System - dialing)
• Transfer
• Voice Mail (leave message in remote mailbox)
Unavailable Single Line Features The following single line telephone features are not available over tie lines.• Barge In
• Call Forwarding
• Callback
• Central Of fice Calls, Answering
• Central Of fice Calls, Placing (Line Dial-up)
• Conference
• Directed Call Pickup
• Flash
• Forced Line Disconnect
• Group Call Pickup
• Hold (cannot place a line in the remote system on Hold)
• Last Number Redial
• Meet Me Conference
• Message Waiting
• Page
• Park
• Removing Lines and extensions from service
• Speed Dial (Personal)
• Split (between two calls in the remote system)
• Tandem Calls (in the remote system)
IntraMail Features None
4.Should an incoming tie line restrict the incoming caller from using certain features and dialing 
certain outgoing calls?
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Tie Lines
346◆Features DSX Software Manual
Operation
Call Waiting / Camp-On
1.
Access the tie line and call busy extension.
2.Dial 2 but do not hang up.
• If you hang up, the system converts your Camp-On to a Callback.
3.Speak to your co-worker when they answer their Camp-On ring.
Central Of fice Calls, Placing
1.
Access the tie line.
2.Do one of the following.
a.For Direct Line Access:
i.Dial 1 followed by the line number (e.g., 101 for line 1).
b.For Line Group Access:
i.Dial the Line Group code (9 or 90-98).
3.Dial the outside number.
Direct Line Access
1.
Access the tie line, then dial 1 plus the line number (e.g., 101 for line 1).
2.Dial outside number.
Door Box
To place a call to the Door Box: 1.
Access the tie line.
2.Dial the Door Box extension number.
Hold
To retrieve a line on System Hold at a remote co-worker’s extension: 1.
Access the tie line.
2.Dial *4.
3.Dial the number of the line that is on Hold in the remote system (e.g.,\
 01 for line 1).
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Tie Lines
DSX Software ManualFeatures◆347
Features
Intercom
To place an Intercom call: 1.
Access the tie line.
2.Dial the extension number. • To call the remote system’s operator, dial 
0.
• The call rings the destination extension.
Night Service / Night Ring
To answer a call ringing over the paging system: 1.
Access the tie line.
2.Dial *0.
Speed Dial (System)
To dial a Speed Dial number in the remote system: 1.
Access the tie line.
2.Dial # and the System Speed Dial bin number (e.g., 201-299).
3.The stored number dials out through a line in the remote system.
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Tie Lines
348◆Features DSX Software Manual
Transfer
To transfer your call to a user in the remote system: 1.
Place or answer call. • Transferring an outside call over the tie line requires that the tie line have Tandem Calls enabled and that the extension have Unsupervised Conference enabled in their Class of Service.
2.Press TRANSFER, access the tie line, and dial the extension to which you want to Transfer the call.
• To Transfer the call to the remote voice mail Automated Attendant, dial the voice mail master number (700).
3.Do one of the following.
a.To transfer the call unscreened, hang up.
b.To screen the transfer, wait for the called party to answer before hanging up.
Voice Mail
To leave a voice mail message in a remote co-worker’s mailbox: 1.
Access the tie line and call a remote co-worker. • The extension you call can be unanswered, busy, or in Do Not Disturb.
2.Dial 8 and hang up.
•
V-MAIL  fl ashes fast at the extension you called.
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Time and Date
DSX Software ManualFeatures◆349
Features
Time and Date
Description
The system Time and Date appears on display telephones and Station Message Detail Re\
cording reports. 
The system administrator can change the time and date from the system pr\
ogramming mode. In addition, 
extension users can change the time and date from the User Programmable F\
eatures. Although the data is 
entered in 24-hour format, it always displays in 12-hour format (e.g., 1300 = 1:00PM). The system can auto-
matically adjust the time for Daylight Savings Time.
Conditions
• The system retains the time and date after a system reset or short term \
power failure.
Default Setting
• The automatic Daylight Savings Time adjustment is enabled.
Programming
1.In 1021-01: System Time  (page 599), set the system time.
2.In 1021-02: System Date  (page 599), set the system date.
1.If yes, in 1022-01: Automatic Daylight Savings Time Setting  (page 600) enter Ye s.
2.If no, in 1022-01: Automatic Daylight Savings Time Setting  (page 600) enter No.
1.If yes, in 1511-02: Clock Display Format  (page 656) enter a new clock format (1-4). The options are:
-
After changing the entry for the Clock Display Format, an extension user must either lift and replace 
the handset or receive an incoming call before their display will show the new format.
2.If no, leave  1511-02: Clock Display Format  (page 656) at its current setting.
The Time and Date shows on telephone displays and prints on system reports.
1.To change the time and date from system programming:
2.Do you want the system to automatically adjust for daylight savings time?
3.Do you want to change the time and date format?
Clock Display Format Options
(Using Tuesday, 3/28/2006, 4:44PM as an Example)
Option Display Format
1 (Default)Tue March 28 4:44 PM
24:44 PM Tue March 28
3Tue March 28 16:44
416:44 Tue March 28
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Time and Date
350◆Features DSX Software Manual
Other Related Features
Features
Battery Backup  (page 38)
The battery on the CPU PCB backs up the CPU Real Time Clock for 10-14 days.
Station Message Detail Recording  (page 328)
Time and date appear on the SMDR report.
IntraMail Features None
Operation
User Programmable Feature
Changing the System Time and Date
Feature Mnemonic Operation Access Level
Time and Date#TD (#83) #TD + Enter time in 24-hour clock using hours (2 digits), 
minutes (2 digits) and seconds (2 digits) + HOLD + Enter 
date using month (2 digits), day (2 digits) and year (4 dig-
its) + 
HOLD + SPEAKER to exit. 4 and 5
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