NEC Dsx 34b Manual

							
Auto Time Stamp
DSX Software ManualIntraMail Features◆431
IntraMail 
Features
Auto Time  Stamp
Description
After a Subscriber Mailbox user listens to a message, IntraMail can opti\
onally announce the time and date 
the message was left. The Subscriber can enable Auto Time Stamp from their mailbox, or you can optionally 
enable it from system programming. Auto Time Stamp helps if the subscriber needs to know the time and 
date of each message they receive without taking any extra steps. With Auto Time Stamp turned on, Intra-
Mail automatically announces the date, time, and (optionally) the call\
er’s number at the end of each mes-
sage. With Auto Time Stamp turned off, the subscriber must dial 
TI while listening to a message to get the 
same information.
Conditions
• None
Default Setting
• Disabled
Programming
1.See  Operation  below.
1.If yes, in 2143-03: Auto Time Stamp  (page 769) enter Ye s.
2.If no, in 2143-03: Auto Time Stamp  (page 769) enter No.
Other Related Features
Features
None
IntraMail Features Mailbox Options Menu  (page 520)
Auto Time Stamp is available on the Mailbox Options Menu.
Time and Date with Voice Mail  (page 580)
IntraMail uses the telephone system Time and Date.
Time and Date Stamp  (page 581)
An extension can listen to a message and dial a code to hear the time the me\
ssage was sent.
Automatically hear the time and date a message was left.
1.Enable Auto Time Stamp from your Subscriber Mailbox.
2.Should the mailbox be set for Auto Time Stamp? 
						

							
Auto Time Stamp
432◆IntraMail Features DSX Software Manual
Operation
Turning Auto Time Stamp On or Off[Super Display Soft Key] - [Keyset Soft Key]
Log onto Subscriber Mailbox.
OP (67)Access the Mailbox Options Menu.[MBOX Options] - [N/A]
AT  (28)Access Auto Time  Stamp.[Time Stamp] - [Time]
IntraMail plays a summary of your Auto Time Stamp setting.
• By default, Auto Time Stamp is turned off.
O (6)Turn Auto Time Stamp on or off.
#Go back to the Mailbox Options Menu.[Exit] - [Exit]
0Plays Help message. 
						

							
Automated Attendant
DSX Software ManualIntraMail Features◆433
IntraMail 
Features
Automated Attendant
Description
The Automated Attendant answers outside calls on each line, according to the time of t\
he day and day of the 
week that the call is ringing. The Automated Attendant can automatically answer the telephone system’s incom-
ing calls, play an Instruction Menu message, and provide dialing options\
 to callers. The block diagram below 
shows the default IntraMail Automated Attendant con figuration. There are 3 major components:
❥Answer Tables  (page 420)
The Answer Table (8 maximum) determines how the Automated Attendant answers outside calls on each 
line, according to the time of the day and day of the week that the call\
 is ringing. The Answer Table 
divides the time of day and day of the week into individual schedules, which in turn assign a Call Rout-
ing Mailbox to each call. When a speci fic schedule is  not in effect, the Answer Table uses its Default 
Mailbox to determine routing. - By default, all lines use Answer Table 1. Answer Table 1 has a single schedule that runs Monday  through Friday from 8:30AM to 5:00PM.
❥Call Routing Mailbox  (page 450)
A Call Routing Mailbox (16 maximum) is a mailbox associated with an individual Answer Table schedule or 
the Default Mailbox. It speci fies which dialing options (Dial Action Table) are available to callers. It also 
provides the Instruction Menu to callers which typically greets the callers\
 and describes the dialing options.
- By default, Answer Table 1 has a single schedule that runs Monday through Friday from 8:30AM\
 to  5:00PM. This schedule and the Default Mailbox both use Call Routing Mailbox 1.
❥Dial Action Table  (page 465)
Once the Automated Attendant answers, the Dial Action Table (16 maximum) provides the dialing 
options to callers. Each digit a caller can dial is assigned a speci fic action (function) in the Dial Action 
Table. The dial action used depends on the setting in the active Call Routing Mailbox, which in turn 
depends on the Answer Table setup. - By default, Call Routing Mailbox 1 uses Dial Action Table 1.
Automatically answers the telephone system’s incoming calls, plays an Instruction Menu 
message, and provides dialing options to callers.
For a built-in call answering capability when IntraMail is not installed, see Automated 
Attendant, Built-In 
(page 433).
DIL to Voice Mail
Master (700)
Lines Route to
Answer Table 1 
Answer Table 1
Schedule 1 or
Default Mailbox
Dial Action Table 1
●3131-02: Answer Table 
●421x-Answer Table 
Calls always route to Call Routing Mailbox 001
- Schedule 1 active M-F 8:30AM-5:00PM.
- Default Mailbox active all other times.
●423x: Dial Action Tables 
Dial Action Table 1
Dialing Options
Dial an extension number, or 0 for the operator
Automated Attendant Answering (Default) 
All Lines 
Use AnswerTable 1Which Chooses Call
Routing Mailbox 001.And Dial Action Table 1With these
dialing options
Automated Attendant 
V-MAIL + SA + I + 001 
Built-In Automated Attendant 
#AG + 001●422x: Routing Mailboxes  (001)
●3112-01: Direct Termination (Day)●3112-04: Direct Termination (Night) 
Call Routing Mailbox 001
●4212: Schedule●4211-01: Default Mailbox     
To record a new Instruction Menu  Message (from Extension 300): 
						

							
Automated Attendant
434◆IntraMail Features DSX Software Manual
Upgrading from the Built-In Automated Attendant
To upgrade to IntraMail from the Built-In Automated Attendant:
1.Plug the IntraMail CompactFlash card into the system. 
- See your system’s  Hardware Manual for more.
2.Reset the system. IntraMail automatically installs.
3.Rerecord your Instruction Menu Messages.
- Your Answer Schedule and Dial Action Table programming remain intact.
Conditions
• None
Default Setting
• See  Description  above.
Programming
1.In 3131-02: IntraMail Answer Table Assignment  (page 828), assign an Answer Table (1-8) to each line 
that the Automated Attendant should answer.
1.In  3112-01: Direct Termination in the Day  (page 819), enter 700.
2.Set up a UCD night key on your extension or DSS Console to control the day/night mode of lines termi-
nated to voice mail during the day - To set up a  UCD night key on an extension:
- In  2121-[01 to 24]: Feature Key Codes  (page 758), enter 
18.
- In  2121-[01 to 24]: Feature Key Data  (page 758), enter 
700.
- To set up a  UCD night key on a DSS Console:
- In  2402-[01-60]: DSS Console Key Codes  (page 801), enter 
18.
- In  2402-[01-60]: DSS Console Key Data  (page 801), enter 
700.
3.3112-04: Direct Termination at Night (page 820), enter 700.
4.Set up a System night key on your extension or DSS Console to control the day/night mode of the lines 
terminated to Key Ring during the day - To set up a  System night key on an extension:
- In  2121-[01 to 24]: Feature Key Codes  (page 758), enter 
18.
- In  2121-[01 to 24]: Feature Key Data  (page 758), press 
CLEAR.
- To set up a  System night key on a DSS Console:
- In  2402-[01-60]: DSS Console Key Codes  (page 801), enter 
18.
- In  2402-[01-60]: DSS Console Key Data  (page 801), press 
CLEAR.
1.See Answer Tables  (page 420) for more.
1.See Call Routing Mailbox  (page 450) for more.
1.Assign Answer Tables to outside lines.
2.Set up the Automated Attendant to answer outside calls during the day.
3.Set up the Automated Attendant to answer outside calls at night.
4.Set up the Answer Tables.
5.Set up the Call Routing Mailboxes.
6.Set up the Dial Action Tables. 
						

							
Automated Attendant
DSX Software ManualIntraMail Features◆435
IntraMail 
Features
1.See  Dial Action Table  (page 465) for more.
Other Related Features
Features
None
IntraMail Features Answer Tables  (page 420)
Determines how the Automated Attendant answers outside calls on each line.
Call Routing Mailbox  (page 450)
The mailbox associated with an Answer Table that speci fies the dialing options (Dial Action Table) 
and Instruction Menu that announcements are available to Automated Attendant callers.
Dial Action Table  (page 465)
De fines the dialing options for the Call Routing Mailbox chosen by the active Answer Table.
Fax Detection  (page 485)
The Automated Attendant can route outside calls to the company fax machine.
Multiple Company Greetings  (page 550)
One IntraMail system can provide individual greetings and dialing options for several companies.
Operation
Using the Automated Attendant
For the outside caller:
1.
After Automated Attendant answers, the voice prompts will instruct you on which digits to dial. 
						

							
Automated Attendant, Built-In
436◆IntraMail Features DSX Software Manual
Automated Attendant, Built-In
Description
The Built-In Automated Attendant gives the system call answering and routing capabilities when IntraMail 
is not installed. The Built-In Automated Attendant can use any of the first eight Call Routing Mailboxes 
(001-008) for call handling, and each of these eight Routing Mailboxes can have a 30 second Instruction 
Menu message (Attendant Greeting). The Routing Mailboxes  must be Call Routing Mailboxes, and all other 
Routing Mailbox types are ignored. Additionally, the Built-In Automated Attendant provides two voice mail 
ports, allowing it to process two calls simultaneously.
The Built-In Automated Attendant does not provide voice mail.
Just like the full featured IntraMail Automated Attendant, the Built-In Automated Attendant can answer out-
side calls on each line according to the time of the day and day of the \
week that the call is ringing. After 
answering, the Built-In Automated Attendant plays an Instruction Menu message (greeting) to the caller a\
nd 
provides them with dialing options. The block diagram below shows the default Built-In Automated Atten-
dant con figuration. There are 3 major Automated Attendant components:
❥Answer Tables  (page 420)
The Answer Table (8 maximum) determines how the Automated Attendant answers outside calls on each 
line, according to the time of the day and day of the week that the call\
 is ringing. The Answer Table 
divides the time of day and day of the week into individual schedules, which in turn assign a Call Rout-
ing Mailbox to each call. When a speci fic schedule is  not in effect, the Answer Table uses its Default 
Mailbox to determine routing. - By default, all lines use Answer Table 1. Answer Table 1 has a single schedule that runs Monday  through Friday from 8:30AM to 5:00PM.
- All eight Answer Tables are available to the Built-In Automated Attendant.
❥Call Routing Mailbox  (page 450)
A Call Routing Mailbox (16 maximum) is a mailbox associated with an in\
dividual Answer Table schedule or 
the Default Mailbox. It speci fies which dialing options (Dial Action Table) are available to callers. It also 
provides the Instruction Menu to callers which typically greets the callers\
 and describes the dialing options.
- By default, Answer Table 1 has a single schedule that runs Monday through Friday from 8:30AM\
 to  5:00PM. This schedule and the Default Mailbox both use Call Routing Mailbox 1.
- Routing Mailboxes 001-008 are available to the Built-In Automated Attendant. Each Routing Mail- box  must  be a Call Routing Mailbox.
❥Dial Action Table  (page 465)
Once the Automated Attendant answers, the Dial Action Table (16 maximum) provides the dialing 
options to callers. Each digit a caller can dial is assigned a speci fic action (function) in the Dial Action 
Table. The dial action used depends on the setting in the active Call Routing Mailbox, which in turn 
depends on the Answer Table setup. The valid Dial Action Table actions for the Built-In Automated 
Attendant are: - UTRF (Unscreened Transfer)
- GOTO (Go to a Mailbox)
- Hang Up
- By default, Call Routing Mailbox 1 uses Dial Action Table 1.
- All 16 Dial Action Tables are available to the Built-In Automated Attendant.
Provides built-in call answering capability when IntraMail is not installed.
For the full-featured IntraMail Automated Attendant that automatically answers incoming calls, 
plays an Instruction Menu message, and provides dialing options to callers, see Automated 
Attendant 
(page 433). 
						

							
Automated Attendant, Built-In
DSX Software ManualIntraMail Features◆437
IntraMail 
Features
 
Upgrading from the Built-In Automated Attendant
To upgrade to IntraMail from the Built-In Automated Attendant:
1.Plug the IntraMail CompactFlash card into the system. 
- See your system’s  Hardware Manual for more.
2.Reset the system. IntraMail automatically installs.
3.Rerecord your Instruction Menu Messages.
- Your Answer Schedule and Dial Action Table programming remain intact.
Conditions
• None
Default Setting
• See  Description  above.
DIL to Voice Mail
Master (700)
Lines Route to
Answer Table 1 
Answer T able 1
Schedule 1 or
Default Mailbox
Dial Action Table 1
●3131-02: Answer Table 
●421x-Answer Table 
Calls always route to Call Routing Mailbox 001
- Schedule 1 active M-F 8:30AM-5:00PM.
- Default Mailbox active all other times.
●423x: Dial Action Tables 
Dial Action Table 1Dialing Options
Dial an extension number, or 0 for the operator
Automated Attendant Answering (Default) 
All Lines 
Use AnswerTable 1Which Chooses Call
Routing Mailbox 001.And Dial Action Table 1With these
dialing options
Automated Attendant 
V-MAIL + SA + I + 001 
Built-In Automated Attendant 
#AG + 001●422x: Routing Mailboxes  (001)
●3112-01: Direct Termination (Day)●3112-04: Direct Termination (Night) 
Call Routing Mailbox 001
●4212: Schedule●4211-01: Default Mailbox     
To record a new Instruction Menu  Message (from Extension 300): 
						

							
Automated Attendant, Built-In
438◆IntraMail Features DSX Software Manual
Programming
1.In 4101-01: Voice Mail Type  (page 863), enter 1.
2.(Optional) If you want to upgrade the Built-In Automated Attendant to IntraMail:
- Plug in the IntraMail CompactFlash Card.
- Reset the system.
- All system programming (Answer Tables, Dial Action Tables, etc.) will be retained.
- Any custom Instruction Menu messages will be unavailable.
1.If yes, in  2102-04: User Programming Access Level  (page 725) enter 5.
2.If no, in 2102-04: User Programming Access Level  (page 725) enter 1-4.
1.In  3131-02: IntraMail Answer Table Assignment  (page 828), assign an Answer Table (1-8) to each line 
that the Automated Attendant should answer.
1.In  3112-01: Direct Termination in the Day  (page 819), enter 700.
2.Set up a UCD night key on your extension or DSS Console to control the day/night mode of lines termi-
nated to voice mail during the day - To set up a  UCD night key on an extension:
- In  2121-[01 to 24]: Feature Key Codes  (page 758), enter 
18.
- In  2121-[01 to 24]: Feature Key Data  (page 758), enter 
700.
- To set up a  UCD night key on a DSS Console:
- In  2402-[01-60]: DSS Console Key Codes  (page 801), enter 
18.
- In  2402-[01-60]: DSS Console Key Data  (page 801), enter 
700.
3.3112-04: Direct Termination at Night (page 820), enter 700.
4.Set up a System night key on your extension or DSS Console to control the day/night mode of the lines 
terminated to Key Ring during the day - To set up a  System night key on an extension:
- In  2121-[01 to 24]: Feature Key Codes  (page 758), enter 
18.
- In  2121-[01 to 24]: Feature Key Data  (page 758), press 
CLEAR.
- To set up a  System night key on a DSS Console:
- In  2402-[01-60]: DSS Console Key Codes  (page 801), enter 
18.
- In  2402-[01-60]: DSS Console Key Data  (page 801), press 
CLEAR.
1.See Answer Tables  (page 420) for more.
1.See Call Routing Mailbox  (page 450) for more.
1.Enable the Built-In Automated Attendant.
2.Should extension be able to record the Instruction Menu message (greeting)?
3.Assign Answer Tables to outside lines.
4.Set up the Automated Attendant to answer outside calls during the day.
5.Set up the Automated Attendant to answer outside calls at night.
6.Set up the Answer Tables.
7.Set up the Call Routing Mailboxes. 
						

							
Automated Attendant, Built-In
DSX Software ManualIntraMail Features◆439
IntraMail 
Features
1.See  Dial Action Table  (page 465) for more.
1.Set the maximum message length in  4201-02: Incoming Message Length (page 872).
- This sets the maximum message length (
1-4095 seconds) for outside Automated Attendant callers 
leaving a message or Quick Message in a Subscriber Mailboxes.
Other Related Features
Features
None
IntraMail Features Answer Tables  (page 420)
Determines how the Automated Attendant answers outside calls on each line.
Call Routing Mailbox  (page 450)
The mailbox associated with an Answer Table that speci fies the dialing options (Dial Action Table) 
and Instruction Menu that announcements are available to Automated Attendant callers.
Dial Action Table  (page 465)
De fines the dialing options for the Call Routing Mailbox chosen by the active Answer Table.
Fax Detection  (page 485)
The Automated Attendant can route outside calls to the company fax machine.
Multiple Company Greetings  (page 550)
One IntraMail system can provide individual greetings and dialing options for several companies.
8.Set up the Dial Action Tables.
9.Set the maximum message length for Automated Attendant callers leaving a message in a 
mailbox. 
						

							
Automated Attendant, Built-In
440◆IntraMail Features DSX Software Manual
Operation
Using the Built-In Automated Attendant
For the outside caller: 1.
After Automated Attendant answers, the voice prompts will instruct you on which digits to dial.
Recording an Automated Attendant Instruction Menu (Attendant Greeting) Message[Super Display Soft Key] - [Keyset Soft Key]
#AG(#24) Access the Attendant Greeting options.
• Your extension must have access level 5.
Enter the Call Routing Mailbox number (001-008).
L (5) Listen to the current Instruction Menu (if any).[Listen] - [Lstn]
#
X (9) Exit.
R (7)
Record a new Instruction Menu.[Record] - [Rec] 
Record message.
*Pause or restart recording.[Resume] - [Resume]
[Pause] - [Pause]
E (3)Erase recording.[Cancel] - [Cancel]
#Exit recording mode.[Done] - [Done]
E (3) Erase the Instruction Menu.[Erase] - [Erase]
#
X (9) Exit.[Exit] - [Exit]
0Plays Help message.