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NEC Dsx 34b Manual

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Reverse Voice Over
DSX Software ManualFeatures◆291
Features
Operation
Using Reverse Voice OverIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To place a call using Reverse Voice Over:
1.
While on a handset call, press and hold your Reverse Voice Over key. • You hear two beeps, then you can talk to your co-worker.
• The key lights red as you press it.
To return to your initial caller:
1.
Release your Reverse Voice Over key. • The key goes out.
To place a call to your Reverse Voice Over partner:
1.
While your telephone is idle, press your Reverse Voice Over key. • You hear two beeps, then you can talk to your co-worker. (Optionally lift handset for privacy.)
• The key lights green.
To Transfer a call using your Reverse Voice Over key:
1.
While on a call, press TRANSFER.
2.Press your Reverse Voice Over key.
3.Do one of the following.
a.• Announce the call to make a Screened Transfer.
• Hang up.
b.Press the  flashing line key to return to the call if your co-worker doesn’t want it.
c.
Hang up to send the call through unscreened.
• The call will recall to you if unanswered at the destination. If you don\
’t answer the recall, it diverts to Key Ring.
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Ring Groups
292◆Features DSX Software Manual
Ring Groups
Description
Available. See Group Ring (page 189).
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Ringdown Extension
DSX Software ManualFeatures◆293
Features
Ringdown Extension
Description
A Ringdown Extension automatically calls a co-worker, voice mail, a Ring Group, a UCD Group, or a Speed 
Dial number when the user lifts the handset. The call automatically goes through — there is no need for the 
user to dial digits or press additional keys. Ringdown extensions are frequently used for lobby phones, where 
the caller just lifts the handset to get the information desk.
Conditions
• None
Default Setting
• Ringdown disabled.
Programming
1.In 2114-02: Station Ring Down Type  (page 743), set the extension’s Ringdown type.
-
0 for none
-
1 for extension
-
2 for Personal Speed Dial
-
3 for System Speed Dial
2.In 2114-02: Station Ring Down Destination  (page 743), enter the Ringdown destination. The choices are:
- Telephone extension number (not a line’s extension number).
- Voice mail, UCD Group, or Ring Group master number.
- System or Personal Speed Dial number.
Other Related Features
Features
Intercom  (page 211)
Ringdown Extension follows the voice-announce status of destination extension. For example, if an 
extension usually voice-announces Intercom calls, a ringdown to that extension will also voice-announce.
Ringing Line Preference  (page 295)
Ringing Line Preference has precedence over Ringdown Extension. If Ringing Line Preference is ringing 
the phone, lifting the handset answers the call. Lifting the handset doe\
s not call the Ringdown destination.
Voice Mail (page 372)
If the Ringdown destination is the voice mail master number, the Ringdown Extension user hears the 
voice mail remote logon prompt (“ Please enter your mailbox number”) after the call connects.
IntraMail Features None
Call another extension, group or voice mail just by lifting the handset.
1.Optionally set an extension’s Ringdown destination.
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Ringdown Extension
294◆Features DSX Software Manual
Operation
Using RingdownIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To use the Ringdown extension:
1.
Lift the handset or press SPEAKER.
To bypass Ringdown:1.
Press INTERCOM, a line/loop key, or a Feature Key before lifting the handset or pressing SPEAKER.
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Ringing Line Preference
DSX Software ManualFeatures◆295
Features
Ringing Line Preference
Description
Ringing Line Preference lets a keyset user answer a ringing call by just lifting the handset. For a user that 
primarily answers calls, Ringing Line Preference ensures that ringing ca\
lls have priority. The tables below 
show the interaction between Ringing Line Preference and other features for\
 both handset and headset calls.
Simply lift the handset to answer a ringing call.
Feature Keyset Attendant
RLP = Y RLP = N RLP = Y RLP = N
Does lifting the handset answer the ringing call?
Intercom  (page 211)
Ringing Intercom calls
Ye s Ye sNo1No1
Key Ring  (page 214)
(Line/Loop Keys)Ye s N oYe s N o
Transfer  (page 358)
Ye s N oYe s N o
Direct Inward Line  (page 109)
Ye s N oYe s N o
Group Ring  (page 189)
Ye s Ye sN/A N/A
Extension Hunting  (page 154)
(Call to UCD master)
Ye s Ye sNo1No
Call Coverage Keys  (page 40)
No NoNo No
Group Call Pickup  (page 184)
No NoNo No
1Ringing Line Preference will not answer a call ringing the Operator Call\
 Key.
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Ringing Line Preference
296◆Features DSX Software Manual
When multiple calls ring an extension simultaneously, the system services the ringing calls in the follow-
ing order:
1. INTERCOM Key
2.Line Key (from lowest to highest)
3.Loop Key (from lowest to highest)
In addition, if two extensions with Ringing Line Preference answer the same outside call simu\
ltaneously, the 
system connects the call to the lowest numbered extension.
Prime Line vs. Ringing Line Preference
Ringing Line Preference has priority over Prime Line. For example, an extension with Ringing Line Prefer-
ence will answer a ringing line, not get dial tone on their Prime Line. \
In addition, a ringing Prime Line will 
have priority over any other ringing line. The seize priority is as follows:
❥Ringing Prime Line
❥Ringing non-Prime Line
❥Prime Line
Conditions
• None
Default Setting
• Enabled
Programming
1.In  2111-04: Ringing Line Preference  (page 732), enter Ye s.
Feature Keyset Attendant
RLP = Y RLP = N RLP = Y RLP = N
Does pressing SPEAKER while in the Headset mode 
answer the ringing call?
Intercom  (page 211)
Ringing Intercom calls
Ye s Ye sNo1No1
Key Ring  (page 214)
(Line/Loop Keys)Ye s N oYe s N o
Transfer  (page 358)
Ye s N oYe s N o
Direct Inward Line  (page 109)
Ye s N oYe s N o
Group Ring  (page 189)
Ye s Ye sN/A N/A
Extension Hunting  (page 154)
(Call to UCD master)
Ye s Ye sNo1No1
Call Coverage Keys  (page 40)No NoNo No
Group Call Pickup  (page 184)
No NoNo No
1Ringing Line Preference will not answer a call ringing the Operator Call\
 Key.
1.To enable Ringing Line Preference for the extension:
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Ringing Line Preference
DSX Software ManualFeatures◆297
Features
Other Related Features
Features
Attendant Call Queuing  (page 22)
Ringing Line Preference will not answer a call ringing the Operator Call\
 Key.
Intercom  (page 211)
Ringing Line Preference answers a ringing Intercom call before a ringing\
 outside call.
Prime Line Preference  (page 274)
Prime Line Preference overrides Ringing Line Preference. For example, if you lift the handset while a 
call is ringing your phone, you seize your Prime Line instead of answeri\
ng the ringing call.
Ringdown Extension  (page 293)
Ringing Line Preference has precedence over Ringdown Extension. If Ringing Line Preference is ringing 
the phone, lifting the handset answers the call. Lifting the handset doe\
s not call the Ringdown destination.
IntraMail Features
None
Operation
User Programmable Feature
Using Ringing Line PreferenceIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To use Ringing Line Preference:
1.
Lift the handset or press SPEAKER.
• You automatically answer the call.
To bypass Ringing Line Preference:
1.
Before lifting the handset or pressing SPEAKER, press one of the following instead:
•
INTERCOM
• Line or loop key
• Feature Key
Using Ringing Line Preference
Feature Mnemonic Operation Access Level
Ringing Line Preference#RLP 
(#757) #RLP + Y to enable or N to disable + SPEAKER to exit. 2-5
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Save Number Dialed
298◆Features DSX Software Manual
Save Number Dialed
Description
Save Number Dialed permits an extension user to save their last outside number and easily redial it later on. 
For example, an extension user can recall a busy or unanswered number without manually dialing the digits. 
The system retains the saved number until the user stores a new one in its place.
Save Number Dialed saves in system memory a dialed number up to 20 digits. The system remembers the 
digits regardless of whether the call was answered, unanswered or busy. The system normally uses the same 
line as for the initial call. However, if that line is busy and is part of a Line Group, Save Number Dialed will 
automatically select the next line in the group.
Save Number Dialed requires a uniquely programmed Feature Key on the extension or DSS Console.
Conditions
• None
Default Setting
• No Save keys programmed.
Programming
1.In 2121-[01 to 24]: Feature Key Codes  (page 758), enter 25.
2.In 2121-[01 to 24]: Feature Key Data  (page 758), make no entry.
1.In 2402-[01-60]: DSS Console Key Codes  (page 801), enter 25.
2.In 2402-[01-60]: DSS Console Key Data (page 801), make no entry.
Other Related Features
Features
Account Codes  (page 14) and Last Number Redial  (page 219)
Last Number Redial and Save do not store Account Codes. This means that the user must manually 
enter an Account Code to have it included with a call dialed using Last Number Redial and Save.
Central Of fice Calls, Placing  (page 78)
Save an outside number, then easily redial it later on.
Direct Station Selection (DSS) Console  (page 120)
A DSS Console can have a Save key.
Last Number Redial  (page 219)
Last Number Redial also simpli fies dialing important numbers.
Line Queuing / Line Callback  (page 230)
If an extension user presses their Save key and hears busy, they can dial 2 to wait in line for the line to 
become available. The system will automatically redial the call. However, if the user hangs up to con-
vert the queue to a Line Callback, the system will not redial the saved call once the line connects.
Single Line Telephones  (page 305)
Save Number Dialed is not available to SLTs.
Toll Restriction  (page 351)
Save Number Dialed will not store a number denied by Toll Restriction.
Save the number you just dialed for quick redialing.
1.To set up a Save key on an extension:
2.To set up Save key on a DSS Console:
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Save Number Dialed
DSX Software ManualFeatures◆299
Features
IntraMail Features
None
Operation
Using Save Number DialedIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To save the outside number you just dialed (up to 32 digits):
1.
Press the Save Number Dialed key on your extension or DSS Console.
To redial a saved number:1.
(Optional) Press a line key to preselect a line key for the call.
2.Press the Save Number Dialed key on your extension or DSS Console. • If you hear busy, you may be able to dial 2 and wait in line for the line to become free.
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Selectable Display Messaging
300◆Features DSX Software Manual
Selectable Display Messaging
Description
An extension user can select a pre programmed Selectable Display Message for\
 their extension. Keyset call-
ers see the selected message when they call the user’s extension. Selectable Display Messaging provides per-
sonalized text messaging. For example, an extension user could select the message “GONE FOR THE 
DAY.” Any keyset user calling the extension would see the message. Other than displaying the message, the 
system puts the call though normally. 
The are 16 Selectable Display Messages (01-16) set up in system progra\
mming. Messages 01-09 are preset 
by default, but can be changed to meet the site requirements. Messages 10-16 are init\
ially unde fined. Any 
message can be appended by the extension user. For example, a user could select message 09 (OUT UNTIL) 
and append the time they are expected back (e.g., 5:00). The total length of the message  plus any user 
appended entries cannot exceed 18. Selectable Display Messages cannot begin with numbers.
Following are the 16 default Selectable Display Messages.
Conditions
• None
Default Setting
• See the table above.
While you’re away from the phone, callers can receive personalized text messages you set up.
OptionDefault
Message 01
CALL (plus 15 user entries)
Message 02BACK BY (plus 12 user entries)
Message 03MEETING IN ROOM (plus 4 user entries)
Message 04OUT TO LUNCH (plus 7 user entries)
Message 05GONE FOR THE DAY (plus 3 user entries)
Message 06ON VACATION (plus 8 user entries)
Message 07ON BUSINESS TRIP (plus 3 user entries)
Message 08IN A MEETING (plus 7 user entries)
Message 09OUT UNTIL (plus 10 user entries)
Message 10Unde fined (up to 20 characters)
Message 11Unde fined (up to 20 characters)
Message 12Unde fined (up to 20 characters)
Message 13Unde fined (up to 20 characters)
Message 14Unde fined (up to 20 characters)
Message 15Unde fined (up to 20 characters)
Message 16Unde fined (up to 20 characters)
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