NEC Dsx 34b Manual

							
Toll Restriction
DSX Software ManualFeatures◆351
Features
Toll Restriction
Description
Toll Restriction limits the numbers an extension user may dial. By allowing extensions to place only certain 
types of calls, the system administrator can control long distance costs\
. The system applies Toll Restriction 
according to an extension’s Toll Restriction Level. For each of the 7 Toll Restriction Levels, the administra-
tor can enable or disable the following options.
❥Active Key Pad (Continuous Dialing)
Active Key Pad continuously enables the telephone key pad. This is important if co-workers typically 
use dial-up services (such as automated banking) or frequently dial in\
to voice mail systems. With Active 
Key Pad disabled, the system disables the telephone key pad 6 seconds after the user has dialed their last 
digit. Toll Restriction controls Active Key Pad for both incoming and outgoing calls.
❥N11 DialingN11 Dialing enables or disables an extension’s ability to use N11 services such as directory assistance 
(411) and repair (611). Consider enabling this option if the connect\
ed telco charges by the call (i.e., 
meters) these services.  Note that the system never restricts a user from dialing 911 or 1 + 911.  
❥0 + Dialing
0 + Dialing enables or disables an extension’s ability to manually dial 0 + (operator assisted) calls. These 
calls typically include collect calls and credit card calls. Be sure to \
disable this option if you don’t want 
co-workers making these types of calls. The setting of 0 + Dialing does not affect the operation of inter-
national dialing (see the option immediately following).
❥International (011) DialingUse the International Dialing option to restrict extension access to high-cost international (011) dialing. 
You can, for example, enable international dialing for high priority users and executives while disabling 
international dialing for all other co-workers.
❥Equal Access (1010 + XXX) Dialing Equal Access allows users to select long distance carriers other than your primary carrie\
r. Your primary 
carrier is the long distance provider you access when you seize a line and dial 1. To reach another provider, 
dial 1010 and that provider’s three-digit code (e.g., 1010220). The system does not restrict the numbers 
dialed after the Equal Access code, but can prevent users from dialing speci fic Equal Access codes.
❥1 + Dialing
This type of Toll Restriction can restrict: - 1 + 3-digit (1 + NPA and 1 + NXX) dialing.
- 1 + 6-digit (1 + NPA + NXX) dialing.
❥Dialing without a Leading 1This type of Toll Restriction can restrict: - 3-digit (NPA and NXX) dialing.
- 6-digit (NPA + NXX) dialing.
The Toll  Restriction Tables
There are 5 separate tables for each Toll Restriction Level. Each table can hold up to 96 entries. The Toll 
Restriction Tables can individually restrict:
❥Equal Access  Dialing.
❥Calls dialed  with a leading 1 (1 + Dialing).
❥Calls dialed  without a leading 1.
Use Toll Restriction to help you control the costs of outgoing long distance calls.
For some common Toll Restriction examples, turn to page 356. 
						

							
Toll Restriction
352◆Features DSX Software Manual
The following chart summarizes these tables.
Toll Restriction Overview
❥When you dial: Telephone Banking
Continued Dialing (Active Key Pad) is enabled or disabled by the setting of  3511-01: Active Key Pad 
(page 840).
❥When you dial: 411, 811
N11 Dialing  is enabled or disabled by the setting of  3512-04: Allow N11 Dialing (page 842).
❥When you dial: 0 203 926 5400
0+ Dialing is enabled or disabled by the setting of  3512-01: Allow 0 + XXX Operator Assisted Dialing  
(page 841) .
❥When you dial: 011 International Calls
International (011) Dialing  is enabled or disabled by the setting of  3512-02: Allow 011 + XXX Interna-
tional Dialing  (page 841).
❥When you dial: 1015 220 203 926 5400
Equal Access (101X XXX) Dialing  is enabled or disabled in 3512-03: Allow 101x Equal Access Dialing  
(page 841).
- This option restricts Equal Access Codes 1011 through 1019 and has no affect on the more common 
1010 XXX Equal Access Codes.
Toll Restriction Tables
Dialing Type Program Description
Equal Access Dialing
Program  352x-1010-XXX / Local 
XXX (Equal Access Dialing)  
(page 844) Lookup table that restricts 1010 + XXX 
dialing. Can be set up as an allow or deny 
table.
Example
1: 
1010 220 203 926 5400
1 + DialingProgram  353x-1+XXX / TBL-A 
XXX (NPA/NXX Dialing 3-Digit 
Table)  (page 846) 3-digit lookup table that handles restric-
tion for 1 + NPA and 1 + NXX dialing. 
Can be set up as an allow or deny table.
Example
1: 1 
203 926 5400
Program  354x-1+XXX-XXX / 
TBL-A XXXXXXX (1 + NPA + 
NXX Dialing 6-Digit Table)  
(page 848) 6-digit lookup table that handles 1 + NPA 
+ NXX dialing. Can be set up as an allow 
or deny table.
Example
1: 1 
203 926 5400
Dialing without a 
leading 1Program  355x-XXX / TBL-B-
XXX (NPA/NXX Dialing 3-Digit 
Table)  (page 850) 3-digit lookup table that handles NPA and 
NXX dialing. Can be set up as an allow or 
deny table.
Example
1: 
203 926 5400
Program  356x-XXX-XXX / TBL-
B XXXXXX (NPA + NXX Dialing 
6-Digit Table)  (page 852) 6-digit lookup table that handles NPA + 
NXX dialing. This is a deny-only table.
Example
1: 
203 926 5400
1 The  underline bold digits are the digits looked up by the speci fied table for the type of call dialed. 
						

							
Toll Restriction
DSX Software ManualFeatures◆353
Features
❥When you dial: 1010 220 203 926 5400
Equal Access (101 0 XXX) Dialing is controlled by the Equal Access codes entered in  352x-1010-XXX / 
Local XXX (Equal Access Dialing)  (page 844).
- The table entries have no affect on the less common 101X XXX Equal Access dialing.
❥When you dial: 1 800 365 1928, 1 900 555 1212, 1 926 5400
1 + NPA  and 1 + NXX  dialing is controlled by the entries in  353x-1+XXX / TBL-A XXX (NPA/NXX Dial-
ing 3-Digit Table)  (page 846) and 354x-1+XXX-XXX / TBL-A XXXXXXX (1 + NPA + NXX Dialing 6-
Digit Table)  (page 848).
- These tables work together. For example, you can deny an NPA in  353x and allow a speci fic NPA + 
NXX combination in  354x. 
❥When you dial: 203 926 5400, 926 5400
NPA and NXX dialing (without the leading 1) is controlled by the entries\
 in  355x-XXX / TBL-B-XXX 
(NPA/NXX Dialing 3-Digit Table)  (page 850) and 356x-XXX-XXX / TBL-B XXXXXX (NPA + NXX Dial-
ing 6-Digit Table)  (page 852).
- These tables work together. For example, you can allow an NPA in  355x and deny a speci fic NPA + 
NXX combination in  356x.
Default Toll Restriction Con figuration
When you assign a Toll Level to an extension, the extension has the following Toll Restriction by default:
❥Active Key Pad  is enabled.
❥N11 Dialing is enabled.
❥0 + Dialing is enabled.
❥International (011) Dialing  is enabled.
❥Equal Access (101X + XXX) Dialing  is enabled.
❥Equal Access (1010 + XXX) Dialing is enabled without restriction because the  1010 + XXX Equal 
Access Table  is a deny table with no entries (i.e., it denies nothing).
❥1 + NPA/NXX Dialing  is enabled without restriction because the  1 + NPA/NXX Dialing 3-Digit and 1 + 
NPA + NXX Dialing 6-Digit Tables  are deny tables with no entries (i.e., they deny nothing).
❥NPA/NXX Dialing and NPA + NXX  Dialing  are enabled without restriction because the  NPA/NXX Dialing 
3-Digit  Table is a deny table with no entries (i.e., it denies nothing). In addition, the  NPA + NXX Dialing 6-
Digit Table  does not restrict because it is a deny table with no entries (i.e., it also denies nothing).
Conditions
• None
Default Setting
• See Default Toll Restriction Con figuration above. 
						

							
Toll Restriction
354◆Features DSX Software Manual
Programming
Basic Setup
1.In 3501-01: Toll Restriction Country Type  (page 839), set the Toll Restriction Country Type.
- For systems installed in North America, you should select US Domestic  (
1).
1.In 2102-02: Station Toll Level (Day)  (page 724) and 2102-03: Station Toll Level (Night)  (page 724), 
assign a Toll Restriction level to an extension.
1.If yes, in  3511-01: Active Key Pad  (page 840) enter Ye s.
2.If no, in 3511-01: Active Key Pad  (page 840) enter No.
1.If yes, in 3512-04: Allow N11 Dialing  (page 842) enter Ye s.
2.If no, in 3512-04: Allow N11 Dialing  (page 842) enter No.
1.If yes, in 3512-01: Allow 0 + XXX Operator Assisted Dialing  (page 841) enter Ye s.
2.If no, in 3512-01: Allow 0 + XXX Operator Assisted Dialing  (page 841) enter No.
1.If yes, in 3512-02: Allow 011 + XXX International Dialing  (page 841) enter Ye s.
2.If no, in 3512-02: Allow 011 + XXX International Dialing  (page 841) enter No.
Equal Access Dialing Restrictions
1.If yes, in 3512-03: Allow 101x Equal Access Dialing  (page 841) enter Ye s.
2.If no, in 3512-03: Allow 101x Equal Access Dialing  (page 841) enter No.
1.If yes, in 352x-1010-XXX / Local XXX (Equal Access Dialing)  (page 844) set up the Equal Access dial-
ing Table. - Be sure to initialize the table before programming it for the  first time.
- You can make the table a deny table and enter just the codes you want to restrict,  or
- You can make the table an allow table and enter just the codes you want to allow.
- By default, this type of dialing is allowed because the table is a deny table with no entries (i.e., it  denies nothing).
1.To set up Toll Restriction Tables prior to programming:
2.Assign a Toll Restriction level to an extension.
3.Do you want to enable Active Key Pad (Continuous Dialing)?
4.Do you want to enable N11 dialing?
5.Do you want to enable 0+ (Operator Assisted) dialing?
6.Do you want to enable International (011) dialing?
1.Do you want to enable the dialing of Equal Access Codes 1011 through 1019?
2.Do you want to allow Equal Access 1010 + XXX dialing? 
						

							
Toll Restriction
DSX Software ManualFeatures◆355
Features
2.If no, in  352x-1010-XXX / Local XXX (Equal Access Dialing)  (page 844) change the table to an allow 
table with no entries. This blocks all 1010 + XXX dialing.
1 + Long Distance Dialing Restrictions
1.If yes, in  353x-1+XXX / TBL-A XXX (NPA/NXX Dialing 3-Digit Table)  (page 846) set up the table.
- Be sure to initialize the table before programming it for the  first time.
- You can make the table a deny table and enter just the codes you want to restrict,  or
- You can make the table an allow table and enter just the codes you want to allow.
- By default, this type of dialing is allowed because the table is a deny table with no entries (i.e., it  denies nothing).
2.If no, in  353x-1+XXX / TBL-A XXX (NPA/NXX Dialing 3-Digit Table)  (page 846) change the table to an 
allow table with no entries. This blocks all 1 + NPA/NXX dialing.
1.If yes, in  354x-1+XXX-XXX / TBL-A XXXXXXX (1 + NPA + NXX Dialing 6-Digit Table)  (page 848) set 
up the table. - Be sure to initialize the table before programming it for the  first time.
- You can make the table a deny table and enter just the codes you want to restrict,  or
- You can make the table an allow table and enter just the codes you want to allow.
- By default, there is no 6-digit restriction because the table is a deny table with no entries (i.e., it  denies nothing). The 1 + restriction is handled by the 1 + 3-digit table.
2.If no, in  354x-1+XXX-XXX / TBL-A XXXXXXX (1 + NPA + NXX Dialing 6-Digit Table)  (page 848) 
change the table to a deny table with no entries. This provides no 6-digit restriction.
Long Distance Dialing Restrictions
1.If yes, in  355x-XXX / TBL-B-XXX (NPA/NXX Dialing 3-Digit Table)  (page 850) set up the table.
- Be sure to initialize the table before programming it for the  first time.
- You can make the table a deny table and enter just the codes you want to restrict,  or
- You can make the table an allow table and enter just the codes you want to allow.
- By default, this type of dialing is allowed because the table is a deny table with no entries (i.e., it  denies nothing).
2.If no, in  355x-XXX / TBL-B-XXX (NPA/NXX Dialing 3-Digit Table)  (page 850) change the table to an 
allow table with no entries. This blocks all 1 + NPA/NXX dialing.
1.If yes, in  356x-XXX-XXX / TBL-B XXXXXX (NPA + NXX Dialing 6-Digit Table)  (page 852) set up the 
table. - Be sure to initialize the table before programming it for the  first time.
- You can make the table a deny table and enter just the codes you want to restrict,  or
- You can make the table an allow table and enter just the codes you want to allow.
- By default, there is no 6-digit restriction because the table is a deny table with no entries (i.e., it  denies nothing). The restriction is handled by the 3-digit table.
2.If no, in  356x-XXX-XXX / TBL-B XXXXXX (NPA + NXX Dialing 6-Digit Table)  (page 852) change the 
table to a deny table with no entries. This provides no 6-digit restriction.
1.Do you want to allow 1 + NPA or 1 + NXX dialing?
2.Do you want to have additional 6-digit (1 + NPA + NXX) dialing restriction?
1.Do you want to allow NPA or NXX dialing?
2.Do you want to have additional 6-digit (NPA + NXX) dialing restriction? 
						

							
Toll Restriction
356◆Features DSX Software Manual
Some Common Toll Restriction Examples
Note that the following 4 examples can be simultaneously programmed in the same system – just do\
n’t rein-
itialize the Toll Restriction Tables in examples 2-4.
Example 1: Allowing Only Local Calling Allow users to dial only 7-digit and 10-digit local numbers. All 1 + 7 digit, 1 + 10 digit, 0+, and Equal 
Access dialing is restricted.
1.Make sure the following are disabled:
•3512-01: Allow 0 + XXX Operator Assisted Dialing
• 3512-02: Allow 011 + XXX International Dialing
• 3512-03: Allow 101x Equal Access Dialing
2.For Toll Level 1, be sure the following tables are set as allow tables with no entries. (This setting blocks 
all calls of the type speci fied by each table.)
• 352x-1010-XXX / Local XXX (Equal Access Dialing)
• 353x-1+XXX / TBL-A XXX (NPA/NXX Dialing 3-Digit Table)
• 354x-1+XXX-XXX / TBL-A XXXXXXX (1 + NPA + NXX Dialing 6-Digit Table)
3.In  355x-XXX / TBL-B-XXX (NPA/NXX Dialing 3-Digit Table) , make the table a deny table with no 
entries. (This will allow unrestricted dialing of 7-digit and 10-digit local numbers.)
4.In  356x-XXX-XXX / TBL-B XXXXXX (NPA + NXX Dialing 6-Digit Table) , make the table a deny table 
with no entries.
Example 2: Setting Up 10-Digit Local Calling
Restrict 1 + 203 calls in a neighboring (foreign) area code, but allow 203 10-digit calls in the home area code.
1.For Toll Level 2, be sure Toll Restriction Tables  352x through  356x are deny tables with no entries. (This 
will allow unrestricted dialing.)
2.In  353x-1+XXX / TBL-A XXX (NPA/NXX Dialing 3-Digit Table) , add code 203.
3.In 2102-02: Station Toll Level (Day)  and 2102-03: Station Toll Level (Night) , assign Toll Level 2 to 
extensions.
Example 3: Preventing 1 + 900 Pay-Per-Call Charges Restrict 1 + 900 calls.
1.For Toll Level 3, be sure Toll Restriction Tables  352x through  356x are deny tables with no entries. (This 
will allow unrestricted dialing.)
2.In  353x-1+XXX / TBL-A XXX (NPA/NXX Dialing 3-Digit Table) , add code 900.
3.In 2102-02: Station Toll Level (Day)  and 2102-03: Station Toll Level (Night) , assign Toll Level 3 to 
extensions.
Example 4: Permitting Only Toll-Free Dialing Allow only 1 + 800 long distance calls.
1.For Toll Level 4, be sure Toll Restriction Tables  352x and 0354x  through  0356x are deny tables with no 
entries. (This will allow unrestricted dialing.)
2.In  353x-1+XXX / TBL-A XXX (NPA/NXX Dialing 3-Digit Table) , set this table up as an allow table and 
add code 800.
3.In  2102-02: Station Toll Level (Day)  and 2102-03: Station Toll Level (Night) , assign Toll Level 4 to 
extensions.
Other Related Features
Features Direct Line Access  (page 115)
Direct Line Access does not bypass Toll Restriction. 
						

							
Toll Restriction
DSX Software ManualFeatures◆357
Features
Flash  (page 177)
When an extension user with Toll Restriction enabled  flashes a line, the system enforces Toll Restric-
tion on any digits the user dials from the new dial tone. For example, if an extension user cannot dial 
203 926 5400 before they  flash, they cannot dial 203 926 5400 after they  flash.
Forced Line Disconnect  (page 182)
Forced Line Disconnect does not bypass Toll Restriction.
Last Number Redial  (page 219)
Last Number Redial will not store a number denied by Toll Restriction.
Private Line  (page 280)
Toll Restriction restricts Private Lines just like any other line. 
Regional Defaults  (page 286)
Changing the Regional Default to Latin America automatically enables the Latin American Toll 
Restriction package.  Latin American Toll Restriction is not included in this manual.
Save Number Dialed  (page 298)
Save Number Dialed will not store a number denied by Toll Restriction.
Speed Dial  (page 315)
The system enforces Toll Restriction on Speed Dial numbers as they are dialed, not as they are stored.
IntraMail Features None
Operation
Toll Restriction operation is automatic. 
						

							
Transfer
358◆Features DSX Software Manual
Transfer
Description
Transfer permits an extension user to send (i.e., extend) an active call to any other extension in the system, 
a Ring Group, UCD Group or voice mail. With Transfer, any extension user can quickly send a call to the 
desired co-worker. A call a user transfers automatically recalls if not picked up at the destination exten-
sion. If a transferred outside call is still unanswered, the call diverts to Key Ring. This assures that users do 
not lose or inadvertently abandon their transfers. An extension user can Transfer both outside calls and 
Intercom calls.
The system allows the following types of transfers:
❥Screened Transfer
The transferring user announces the call to the destination before hangi\
ng up.
❥Unscreened TransferThe transferring party extends the call without an announcement.
Distinctive Flash Rate on Recall
Transfer recall features a distinctive  flash rate for line keys (see the chart below). This allows the keyset 
extension user to easily differentiate new calls that are ringing from transferred calls that are recalling.
Transfer Recall Display
The Transfer recall display occurs as the call is ringing the extension that initially transferred it as well as 
after the call diverts to Key Ring. It identi fies:
❥The type of call recalling the extension.
❥The extension to which the call was initially transferred.
Handsfree Transfer
Handsfree Transfer allows an extension user to Transfer an outside call directly to a co-worker’s speakerphone.
Hotline Automatic Transfer
With Hotline Automatic Transfer, the extension can Transfer their call to a co-worker just by pressing their 
Hotline key and hanging up. Without Hotline Automatic Transfer, the user must press 
TRANSFER before  
pressing the Hotline key. If the user frequently uses their Hotline key for one-button Transfer to co-workers, 
Hotline Automatic Transfer is recommended. If the user prefers to consult with their Hotlin\
e partner rather 
than Transfer, disabling Hotline Automatic Transfer would be helpful.
Conditions
• None
Default Setting
• Enabled
• Music On Hold for transferred callers is disabled.
Send the outside call you are on to a co-worker.
Distinctive Flash Rate on Transfer Recall
For this type of call: You see this  flash rate:
Call that you transferredSlow Flash (red)
Call that you initially transferred 
recalling your phoneDouble Wink On (green) 
						

							
Transfer
DSX Software ManualFeatures◆359
Features
Interaction Between Call Forwarding, Extension Hunting, and Transfer Recall
The following chart shows how the system handles Transfer Recall call routing when both Call Forwarding 
and Extension Hunting are enabled at the destination extension.  Call Forwarding has priority over Exten-
sion Hunting.
Call Forwarding and Type 1 (Ring No Answer Line) Extension Hunting
Destination Extension
Forwarding Type Ring No Answer Busy In DND
Busy/No Answer *32• Call rings destination for 
the  1603-01: Transfer 
Recall Timer  interval.
• If unanswered, it rings the  forwarding destination for 
the  1601-03: Call For-
ward No Answer Timer  
interval.
• If still unanswered, it rings  the initial transferring des-
tination for the 
1601-03: 
Call Forward No Answer 
Timer
 interval and then 
diverts to Key Ring.
• Call rings the forwarding destination for the  1603-01: 
Transfer Recall Timer  interval.
• If unanswered, it rings the initial transferring destination  for the  1601-03: Call Forward No Answer Timer  interval 
and then diverts to Key Ring.
Immediate *34• Call rings the forwarding destination for the  1603-01: Transfer Recall Timer interval.
• If unanswered, it rings the initial transferring destination for the  1601-03: Call Forward No 
Answer Timer  interval and then diverts to Key Ring.
No Answer
*36• Call rings destination for 
the  1603-01: Transfer 
Recall Timer  interval.
• If unanswered, it rings the  forwarding destination for 
the  1601-03: Call For-
ward No Answer Timer  
interval.
• If still unanswered, it rings  the initial transferring des-
tination for the 
1601-03: 
Call Forward No Answer 
Timer
 interval and then 
diverts to Key Ring.
• Call Camps-On to the destination for the  1601-03: Call 
Forward No Answer Timer  interval.
• If unanswered, call rings the forwarding destination for the  1601-03: Call Forward No Answer Timer  Interval.
•
If still unanswered, it rings the initial transferring destina-
tion for the 
1601-03: Call Forward No Answer Timer inter-
val and then diverts to Key Ring.
Forwarding Off *30• Call rings destination for 
the  1603-01: Transfer 
Recall Timer  interval.
• If unanswered, it rings the  hunt destination for the 
1601-03: Call Forward 
No Answer Timer  interval.
• If still unanswered, it rings 
the initial transferring des-
tination for the 
1601-03: 
Call Forward No Answer 
Timer
 interval and then 
diverts to Key Ring.
• Call Camps-On to the destination for the  1601-03: Call 
Forward No Answer Timer  interval.
• If unanswered, call rings the hunt destination for the  1601-
03: Call Forward No Answer Timer  Interval.
•
If still unanswered, it rings the initial transferring destina-
tion for the 
1601-03: Call Forward No Answer Timer inter-
val and then diverts to Key Ring. 
						

							
Transfer
360◆Features DSX Software Manual
Call Forwarding and Type 2 (Ring No Answer / Busy Line) Extension Hunting
and
Call Forwarding and Type 3 (Ring No Answer / Busy All) Extension Hunting
Destination Extension
Forwarding Type Ring No Answer Busy In DND
Busy/No Answer *32• Call rings destination for 
the  1603-01: Transfer 
Recall Timer  interval.
• If unanswered, it rings the  forwarding destination for 
the  1601-03: Call For-
ward No Answer Timer  
interval.
• If still unanswered, it rings  the initial transferring des-
ignating for the 
1601-03: 
Call Forward No Answer 
Timer
 interval and then 
diverts to Key Ring.
• Call rings the forwarding destination for the  1603-01: 
Transfer Recall Timer  interval.
• If unanswered, it rings the initial transferring destination  for the  1601-03: Call Forward No Answer Timer  interval 
and then diverts to Key Ring.
Immediate *34• Call rings the forwarding destination for the  1603-01: Transfer Recall Timer interval.
• If unanswered, it rings the initial transferring destination for the  1601-03: Call Forward No 
Answer Timer  interval and then diverts to Key Ring.
No Answer
*36• Call rings destination for 
the  1603-01: Transfer 
Recall Timer  interval.
• If unanswered, it rings the  forwarding destination for 
the  1601-03: Call For-
ward No Answer Timer  
interval.
• If still unanswered, it rings  the initial transferring des-
tination for the 
1601-03: 
Call Forward No Answer 
Timer
 interval and then 
diverts to Key Ring.
• Call Rings the hunt destination for the  1603-01: Transfer 
Recall Timer  interval.
• If unanswered, it rings the initial transferring destination  for the  1601-03: Call Forward No Answer Timer  interval 
and then diverts to Key Ring.
Forwarding Off *30• Call rings destination for 
the  1603-01: Transfer 
Recall Timer  interval.
• If unanswered, it rings the  hunt destination for the 
1601-03: Call Forward 
No Answer Timer  interval.
• If still unanswered, it rings 
the initial transferring des-
tination for the 
1601-03: 
Call Forward No Answer 
Timer
 interval and then 
diverts to Key Ring.