NEC Dsx 34b Manual
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Distinctive Ringing DSX Software ManualFeatures◆141 Features Extension Override Using Extension OverrideIn these instructions:[Super Display Soft Key] [Keyset Soft Key] To customize ringing for your extension’s outside calls: 1. [Menu + Ring] [Menu + MORE + Ring]Select the Distinctive Ringing options. 2.[Assign] [Asgn]Select Extension Override. 3.Select the ringing mode you want to change. [Day Ring] [Day]Select day ring. [Night Ring] [Nght]Select night ring. [Delay Ring] [Dely]Select delay ring. [Exit] [Exit]Select to back up to the previous step without making any changes. a.For the ringing mode selected, select the Ring Type. [RING “A” + EXIT] [“A” + MORE + EXIT]Select Ring Type A. [RING “B” + EXIT] [“B” + MORE + EXIT]Select Ring Type B. [RING “C” + EXIT] [“C” + MORE + EXIT]Select Ring Type C. [CO LINE] [MORE + Line + EXIT]Select to have ringing follow Line Override. [Exit] [Exit]Press repeatedly to back up step-by-step.
Distinctive Ringing 142◆Features DSX Software Manual Key Ring Override Using Key Ring OverrideIn these instructions:[Super Display Soft Key] [Keyset Soft Key] To assign a Ring Type to a Call Coverage, Group Call Pickup, or line key: 1. [Menu + Ring] [Menu + MORE + Ring]Select the Distinctive Ringing options. 2.[Key] [Key]Select Key Ring Override. a.Select a key type to customize. [Call Coverage] [Cck]Select your Call Coverage keys. • Your Call Coverage keys light. [Pickup] [Pkup]Select your Group Call Pickup keys.• Your Group Call Pickup keys light. [Line] [Line]Select your line keys.• Your line keys light. [Exit] [Exit]Press repeatedly to back up step-by-step. b.Press the key for which you want to set the Ring Type. c.Do one of the following. i. For the key selected, choose the Ring Type.• Dial 1 for Ring Type A. • Dial 2 for Ring Type B. • Dial 3 for Ring Type C. • Dial 0 to Select to have ringing follow Line Override. ii For the key selected, press the key repeatedly to choose the ringing mode. • For line key night ring only (lamp only in the day): - Press key until it flashes slowly green . - Not for Group Call Pickup or Call Coverage keys. • For delay ring day and night: - Press key until it flashes fast green . • For lamp only (no ring) day and night: - Press key until it is on red. • For immediate ring day and night: Press key until it is on green. d.Press another key to program, or SPEAKER to exit.
Do Not Disturb DSX Software ManualFeatures◆143 Features Do Not Disturb Description Do Not Disturb (DND) blocks incoming calls, Off-Hook Signaling and Paging announcements. An exten- sion user can activate DND anytime while on a call or while their phone is idle. Once activated, incoming outside calls still flash the line keys. The user may use the phone in the normal manner for placing and pro- cessing calls. Do Not Disturb provides the following 4 DND options: (1) Incoming outside calls blocked (2) Incoming Intercom calls blocked (3) All incoming calls blocked (0) Cancel Do Not Disturb Do Not Disturb BLF for Hotline and Call Coverage Keys The following charts show the Do Not Disturb Busy Lamp Field flash rates for Hotline and Call Coverage keys. DND permits an extension user to work by the phone undisturbed by incoming calls and announcements. Do Not Disturb Options This DND option:Blocks these calls: (1) Incoming Outside Calls Blocked Ringing for outside calls, including: • Key Ring calls • Off Hook Ringing • Call Coverage Keys • Group Call Pickup keys • Transferred outside calls • Hold, Park, and Transfer recalls • Circular or Terminal Extension Hunting calls • DILs to the extension (if the extension is not the night mode termination) • DILs to a Ring Group or UCD Group master num- ber (if the extension is in the group) (2) Incoming Intercom Calls Blocked • Incoming Intercom calls • Transferred Intercom calls • Paging announcements • Ringing from Intercom calls to the Ring Group master number (if the extension is in the group) • Extension hunting calls that normally ring the extension (3) All Incoming Calls Blocked • All calls blocked by Option 1 and Option 2. (0) Cancel Do Not Disturb • Option 0 cancels Do Not Disturb Hotline Busy Lamp Indications When the key is: The covered extension is: Off Idle or not installed On Busy or ringing Intercom call Medium Flash In DND for outside calls (option 1) Fast Flash In DND for Intercom calls (option 2) or All Calls (option 3)
Do Not Disturb 144◆Features DSX Software Manual Note: When transferring an outside call to an extension in DND, the Transfer will be blocked if the extension has enabled DND for all calls (type 3) or DND for outside calls (type\ 1). The Transfer will be allowed if the extension has enabled DND for Intercom calls (type 2). Conditions • A system reset or power failure cancels DND. Default Setting • Do Not Disturb enabled. Programming 1.If yes, in 2111-01: Allow Do Not Disturb (page 731) enter Ye s. 2.If no, in 2111-01: Allow Do Not Disturb (page 731) enter No. Other Related Features Features Attendant Position (page 24) The attendant can have Do Not Disturb. In addition, pressing DND at the attendant actives the night mode for any lines directly terminated to the attendant. Background Music (page 34) DND does not affect the operation of Background Music. Call Forwarding (page 44) • Call Forwarding considers an extension in DND as busy. In addition, an extension can have both DND and Call Forwarding enabled at the same time. • Note that Call Forwarding has priority over Do Not Disturb. If both are enabled simultaneously at an extension, Call Forwarding is in force. Call Waiting / Camp-On (page 58) An extension cannot Camp-On to a busy co-worker that is in Do Not Disturb. Callback (page 61) An extension cannot leave a Callback for a busy co-worker that is in Do Not Disturb. Do Not Disturb Override (page 146) Do Not Disturb Override can override an extension’s Do Not Disturb. Extension Hunting (page 154) Placing an agent in DND temporarily removes it from the UCD Group. Hotline (page 207) An extension user can press their Hotline key twice to override their Hotline partner’s DND. Call Coverage Key Busy Lamp Indications When the key is: The covered extension is: Off Idle or not installed On Busy Slow flash Ringing Medium flash In DND for outside calls (option 1) Fast Flash In DND for Intercom calls (option 2) or All Calls (option 3) 1.Should an extension be allowed to use DND?
Do Not Disturb DSX Software ManualFeatures◆145 Features Message Waiting (page 238) An extension user can leave a Message Waiting at an extension in Do Not Disturb. Night Service / Night Ring (page 252) A DIL destination activates the night mode for the DIL when they press DND. Paging (page 259) DND blocks Paging announcements. Reverse Voice Over (page 289) DND does not block Reverse Voice Over. Single Line Telephones (page 305) Single line extensions cannot use DND. Transfer (page 358) DND blocks Transfer. IntraMail Features None Operation Enabling or Disabling Do Not DisturbIn these instructions:[Super Display Soft Key] [Keyset Soft Key] To enable or disable DND an extension: 1. While on-hook, press DND. 2.Select the DND type. • If you don’t select a type within 10 seconds:- If DND is enabled , the system automatically disables DND for your extension, or - If DND is disabled , the system automatically enables DND type 3 for your extension. [Off] [Off]Select to turn off (cancel) Do Not Disturb. • Alternately dial 0. [External] [Ext]Select to block incoming outside calls only.• Alternately dial 1. [Intercom] [Icm]Select to block incoming Intercom calls only.• Alternately dial 2. • Your Intercom callers will hear DND tone and see the display DO NOT DISTURB. [All] [All]Select to block all incoming calls. • Alternately dial 3. • Your Intercom callers will hear DND tone and see the display DO NOT DISTURB. [Exit] [N/A]Select to return to idle. 3.Your telephone’s display shows the type of DND you enabled. • Your DND key is on. If you are on a call (or anytime your telephone is not idle): 1. Pressing DND does one of the following. a.If DND is enabled, the system automatically disables DND for your extension. b.If DND is disabled, the system automatically enables DND type 3 for your extension.
Do Not Disturb Override 146◆Features DSX Software Manual Do Not Disturb Override Description Do Not Disturb Override lets an extension user override another extension’s Do Not Disturb. This allows a priority employee (such as a supervisor or executive) to get through to a co-worker right away while the co- worker’s phone is in Do Not Disturb. DND Override is available to all extensions that have DND Override set in their Class of Service. It is also available to any extension that has a Hotline key for a co-worker, even without the Class of Service option enabled. Conditions • None. Default Setting • Do Not Disturb Override is disabled in an extension’s Class of Service. Programming 1.In 2102-01: Class of Service (page 724), check the extension’s Class of Service level. 2.If yes, in 1401-07: DND Override (page 629) enter Ye s. 3.If no, in 1401-07: DND Override (page 629) enter No. Other Related Features Features Do Not Disturb (page 143) Do Not Disturb Override can override an extension’s Do Not Disturb. IntraMail Features None Operation Easily override a co-worker’s Do Not Disturb. 1.Should an extension that is not a Hotline partner be allowed to use DND? Do Not Disturb OverrideIn these instructions:[Super Display Soft Key] [Keyset Soft Key] To use Do Not Disturb Override: 1. Dial your co-worker’s extension or press their Hotline key. • You hear DND tone and see DO NOT DISTURB in your display. • If you hear busy or ring/busy tone instead, your co-worker is busy on a call. 2.[DND Override] [Ovrd]Select to override the extension’s Do Not Disturb. • Alternately dial 1. 3.The system automatically places a ringing Intercom call to your co-worker.
Door Box DSX Software ManualFeatures◆147 Features Door Box Description The Door Box (P/N 922450) is a self-contained analog Intercom unit typ\ ically used to monitor an entrance door. A visitor at the door can press the Door Box call button (like a door bell). The Door Box then sends chime tones or ringing to all extensions programmed to receive chimes. To answer the chime or ringing, the called extension user just lifts the handset. This lets the extension user talk to the visitor at the Door Box. The Door Box is convenient to have at a delivery entrance, for example. It is not necessary to have company personnel monitor the delivery entrance; they just answer the Door Box instead. ❥DSX-80/160 In DSX-80/160, a Door Box connects to an available Door Box port on a 2PGDAD Module (P/N 0891027). Each module supports up to two Door Boxes, with the maximum number of Door Boxes installed limited only by the availabil- ity of station ports to connect additional 2PGDAD Modules. ❥DSX-40In DSX-40, the Door Box can connect to a 2PGDAD module or to one of the two “built-in” Door Box ports. As in DSX-80/160, the maximum number of Door Boxes installed is limited only by the availability of station ports to connect addi- tional 2PGDAD Modules. Refer to Optional Equipment in the Hardware Manual that came with your system for more or installing the Analog Door Box. Door Box Relays Any keyset extension that receives Door Box chimes or ringing can control a control relay, which in turn typically enables an electric strike on an entrance door next to the Door Box. Each of the two Door Box cir- cuits in the 2PGDAD Module has an associated control relay that is automatically assigned\ . Each DSX-40 “built-in” Door Box port has an associated “built-in” relay that you can assign for either door control or Pag- ing control, but not both. The equipment you connect to a control relay must be compatible with the\ following speci fications. Refer to your system’s Hardware Manual for more on connecting to the control relay contacts. Door Box Alerts The system uses Ring Groups to control Door Box alerts. When a visitor at the door presses the Door Box call button, the Door Box will alert (chime or ring) all the extensions in the Ring Group to which the Door Box belongs. For example, if Door Box 309 and extensions 301 and 302 are in Ring Group 1, pressing the call button alerts 301 and 302. Use a Door Box to remotely monitor an entrance door. Relay Contact Speci fications DSX-40 Contact Con figuration: Normally open Maximum Load: 0.5A @ 120 VAC 1A @ 24 VDC Maximum Initial Contact Resistance 100 mOhms 2PGDAD Module Contact Con figuration: Normally open Maximum Load: 500 mA @ 24 VDC 250 mA @ 120 VAC
Door Box 148◆Features DSX Software Manual Conditions • Door Box P/N 922450 is a weather-tight unit, and can be mounted outside. It has an operating temper- ature range of -20 to 60 degrees C (-4 to 140 degrees F) and a relative humidity of 10-95%, non-con- densing. Default Setting • In DSX 80/160, no Door Boxes are enabled. • In DSX-40, the built-in Door Box ports are enabled for extensions 326 (DOOR 1) and 327 (DOOR 2). Programming Basic Door Box Programming 1.In 2113-02: Ring Group (page 738), assign the Door Box extension and each telephone extension to the same Ring Group ( 1-8). (DSX-40 “built-in” Door Box extensions are 326 and 327.) - For example, if extensions 301 and 302 should ring for calls from Door Box 309, be sure 3\ 01, 302, and 309 are in the same Ring Group. - Multiple Door Boxes can be in the same Ring Group. 1.In 2101-04: Door Chime Selection (page 722), set the chime pattern (0-3) for each Door Box extension. (DSX-40 “built-in” Door Box extensions are 326 and 327.) - 0 for Normal Ring Group ringing - 1 for Low pitch chime pattern - 2 for Mid range chime pattern - 3 for High pitch chime pattern 2.More on Chime 0 Operation: - Chime 0 rings for 60 seconds and then cancels. - An extension user can answer the Door Box any time while it is ringing. - The Door Box user can press the call button again any time after ringing stops, or if an extension user answers their call and then hangs up. - The Door Box user cannot hang up (disconnect) their call. 3.More on Chime 1-3 Operation: - Chimes 1-3 ring for 5 seconds and then stop. - An extension user can answer the Door Box any time within 30 seconds after the chime starts. - After 30 seconds, the Door Box call automatically cancels. - The Door Box user can press the call button again any time after the chime stops, or if an extension user answers their call and then hangs up. - The Door Box user cannot hang up (disconnect) their call. 1.Use Ring Group programming to set which extensions ring for calls from a Door Box. 2.Set the chime pattern and review the operation of each Door Box.
Door Box DSX Software ManualFeatures◆149 Features 2PGDAD Module Door Box Setup 1.Locate an available 16ESIU PCB digital station port (e.g., station port 10/extension 309). - If you wait to plug in the 2PGDAD Module until after your programming is complete, the second- ary station port set up in the next step will auto-ID as a Door Box. The primary port always auto- IDs as a Door Box when the 2PGDAD Module is plugged in. 2.In 1203-01: Secondary Station Port Assignment (page 613) for the station port you selected in step 1 above, enter an available station port for the secondary port. - Station ports 96-127 are available by default. - For example, enter port 110 (extension 409) as the secondary station port for station 10 (extension 309). 3.Following the instructions in your system’s Hardware Manual, connect the Door Boxes (P/N 922450) to the 2PGDAD Module Door Box ports. 4.Plug the 2PGDAD Module into the 16ESIU digital station port you selected in step 1 ab\ ove. - If you plugged in the 2PGDAD in step 1 above, you’ll need to unplug and then reconnect it in order for the secondary station port to auto-ID. 1.Refer to Basic Door Box Programming (page 148) for more. 1.The 2PGDAD relays are automatically assigned to their respective Door Box. - 2PGDAD Door Box 1 is assigned to Relay 5. - 2PGDAD Door Box 2 is assigned to Relay 6. - Refer to the system’s Hardware Manual for more. 2.In 1605-03: Door Relay Unlock Timer (page 680), set the relay unlock (open) interval to meet the site requirements. 1.If the 2PGDAD Door Box does not auto-ID, check the following programs for con flicts: - In 1311-01: Station Extension Number (page 623) for the secondary channel, make sure there is an extension number assigned. - In 2101-01: Station Type (page 719), make sure the Door Box is circuit type 10. 1.Set up the 2PGDAD Module Door Box ports. 2.Set up the Door Box Ring Groups and chime sounds. 3.Set up the Door Box relays. 4.(Optional) Check for programming con flicts.
Door Box 150◆Features DSX Software Manual DSX-40 “Built-In” Door Box Setup 1.Refer to the DSX-40 Hardware Manual for additional details. - DOOR 1 is extension 326. - DOOR 2 is extension 327. 1.This programming does not apply to a Door Box connected to a 2PGDAD Module. 2.In 2101-06: Door Relay Assignment (page 723) for DOOR 1 (326) or DOOR 2(327), assign the associ- ated control relay. - 1 for relay CPU #1 (normally assigned to DOOR 1/extension 326). - 2 for relay CPU #2 (normally assigned to DOOR 2/extension 327). 1.In 2101-06: Door Relay Assignment (page 723) for the 2PGDAD Module Door Box extension number, assign the associated control relay. - 1 for relay CPU #1. - 2 for relay CPU #2. 1.If yes, leave 1605-03: Door Relay Unlock Timer (page 680) at its current setting. 2.If no, change 1605-03: Door Relay Unlock Timer (page 680) to meet the site requirements. Other Related Features Features Attendant Position (page 24) An operator can monitor a Door Box with the following Feature Keys: - A Call Coverage key for the Door Box Ring Group to monitor ringing. - A Hotline key for the Door Box extension number to call the Door Box. Call Coverage Keys (page 40) If you enter Door Chime type 0 (normal ring) above, you can set up Call Coverage keys for the Door Box Ring Group. This allows extensions that are not members of the Ring Group to answer Door Box calls. Extensions with Call Coverage keys to the Door Box Ring Group can also activate the relay. Call Forwarding (page 44) An extension user cannot forward a call to a Door Box. Hotline (page 207) An extension user can have Hotline keys for Door Boxes. Message Waiting (page 238) An extension user cannot leave a Message Waiting at a Door Box. Paging (page 259) Door Box chimes 1-3 can broadcast over the External Paging speakers. An extension user can dial INTERCOM + 0 to answer the chimes and use their soft keys to control the associated relay. Single Line Telephones (page 305) Single line telephones can only receive Door Chime type 0 (normal ring). While connected to the Door Box, an SLT can hook flash to control the system relay. 1.Connect an Analog Door Box (P/N 922450) to a “built-in” Door Box port. 2.Optionally have a “built-in” DSX-40 Door Box activate an associated control relay? 3.Optionally have a Door Box connected to a 2PGDAD Module activate a DSX-40 relay in tandem with the 2PGDAD Module relay. 4.When an extension user activates (closes) to control relay, does it remain closed for the proper amount of time?