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Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Upgrades And Additions Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Upgrades And Additions Manual
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DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 Upgrading R5r/R6r/R7r to R8r without Adding Memory 2-21 Upgrade the software and hardware 2 Save Announcements (if necessary) 1. Type save announcements and press En te r to c op y announc ements to the system d isk. Back Up Disk 1. Type backup disk and p ress En t e r to b ac k up all c hang ed files to the removab le media. This takes ab out 15 minutes. 2. Type test stored-data and press En t e r to verify the c onsistenc y of the MSS files on the d isk and removab le med ia. If stand ard reliab ility: 3. Type list configuration software-version and p ress En te r to verify all the files one last time. If hig h or c ritic al reliab ility: 3. Type list configuration software-version long and p ress En t e r to verify all the files one last time. Return Replaced Equipment 1. Return rep lac ed eq uip ment to Luc ent Tec hnolog ies ac c ord ing to the requirements outlined in the following books: BCS/Material Log istic s, MSL/Attend ed Stoc king Loc ations Method s and Proc ed ures for Basic Material Returns
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 Upgrading R5r/R6r/R7r to R8r without Adding Memory 2-22 Upgrade the software and hardware 2
Upgrading R5si/R6si to R8r EPN and Adding Memory 3-1 3 DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 3 Upgrading R5si/R6si to R8r EPN and Adding Memory This c hapter p rovid es the information nec essary to up g rade a Sing le-Carrier Cab inet (SCC) Release 5si/Release 5si + memory/Release 6si system with a TN790 RISC processor to a Release 8 EPN. The existing SCC PPN is always up grad ed to an EPN. The new multic arrier c ab inet always serves as the PPN. Up g rad ing to an EPN for a Release 8r req uires c hang ing , and often restruc turing , the exp ansion interfac e c irc uit p ac ks. Hard ware c hang es (inc lud ing c arrier rep lac ement in the SCC c ab inet) is req uired . This up g rad e assumes that the Release 8r c ab inet has alread y been installed . If not, refer to DEFINITY Enterp rise Communic ations Server Release 8 Installation and Test for Multic arrier Cab inets to install the Release 8r system. Return to this c hap ter when finished . In this c hap ter, all oc c urrenc es of Release 5si and Release 5si + memory are called Release 5si unless a specific c onfiguration is required to differentiate b etween p rod uc t offerings. DEFINITY Enterp rise Communic ations Server Release 8 Ad ministrator’s Guid e lists Release 8 features and func tions and p rovides the c ommand s, p roc ed ures, and forms to initialize and ad minister the Release 8r.
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 Upgrading R5si/R6si to R8r EPN and Adding Memory 3-2 Read This First 3 Read This First Service Interruption The up g rad e p roc ess req uires a servic e interruption of ab out 2 hours and must b e c losely c oord inated with the c ustomer and the loc al ac c ount team. Call Management System (CMS) The CMS link is dropped and restarted during the upgrade. This causes CMS d ata to b e lost. This d ata loss c an be minimized if the up g rad e is p erformed just after the last CMS measurement interval. All measurement d ata is lost d uring the up g rad e (inc lud ing BCMS). If need ed , the reports may be printed before the upgrade begins. CMS c ould ab ort the p roc essing of a c all if a measured trunk that was part of the c onferenc e d rop p ed off the c all b efore the end of the c all. Customers exp erienc ing this symp tom and who are running R3V4 CMS should upd ate to r3v4ao.e or hig her. Preventing Translation Errors When instruc ted in this c hap ter, p erform the save translation c ommand . Afterward , c hec k for translation errors b efore p roc eed ing with the up g rad e. NOTE: Be sure that the translations g et saved without errors b efore c ontinuing with any up g rad e. If errors are d etec ted , refer to ‘‘No Translations After Upgrade’’ in Appendix B, ‘‘Troubleshooting an Upgrade’’ to c orrec t the p rob lem. Do not c ontinue with the up g rad e until the errors are c orrec ted . Communication Between Equipment Rooms For an up g rad e where some of the eq uip ment resid es at a remote loc ation, the up g rad e ac tivity will b e muc h easier if temp orary c ommunic ations are estab lished b etween the eq uip ment rooms. Contact Network Technicians The tec hnic ian for eac h p ub lic and p rivate network ac c essed b y the switc h must be contacted before the upgrade begins. Otherwise, if these technic ians are not aware of the service interruption caused by the upgrade, it is possible that network-ac c ess trunk fac ilities will b e b usied out at the far end .
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 Upgrading R5si/R6si to R8r EPN and Adding Memory 3-3 Read This First 3 Relocation of Port Circuit Packs With the p ossib le exc ep tion of a p ort c irc uit p ac k in slot “ 01” of c arrier “ A” that must b e moved for a TN570 Exp ansion Interfac e, an up grad e to Release 8 d oes not c ause p ort c irc uit p ac ks from the Release 5/6si c ontrol c ab inet to b e moved and manually retranslated . This is b ec ause a Release 5/6si PPN is always up g rad ed to an EPN. So, d uring the PPN up g rad e to a Release 8r EPN, a Release 8r exp ansion c ontrol c ab inet (with 14 to 16 availab le p ort slots) always rep lac es the Release 5/6si c ontrol c ab inet (with 10 availab le p ort slots), provid ing a net g ain of from 4 to 6 p ort slots. If a p ort c irc uit p ac k d oes resid e in slot “ 01” of c ontrol c ab inet “ A,” the STS software up g rad e retranslates this c irc uit p ac k to resid e in an emp ty p ort slot in the new expansion c ontrol c ab inet. For an up g rad e to a c ritic al reliab ility Release 8r, if a p ort c irc uit p ac k resid es in slot “ 02” of p ort c ab inet “ B,” the STS software up g rad e retranslates this c irc uit p ac k to oc c up y another emp ty p ort slot in the new exp ansion c ontrol c ab inet. To p rovid e maximum hold over for a TN750/B Announc ement c irc uit p ac k that d id not resid e in the c ontrol c arrier, the STS software up g rade reloc ates this c irc uit p ac k to oc c up y another emp ty p ort slot in the new exp ansion c ontrol c ab inet. To ensure reliab le DS1 timing in the up g rad ed Release 8r system, the STS software up g rad e reloc ates the DS1 c irc uit p ac ks serving as the p rimary and sec ond ary timing sourc es to oc c upy 2 emp ty p ort slots in the new Release 8r PPN . When c onnec ting ad junc ts to an up g rad ed Release 8r, STS loc ates any new interfac e c irc uit p ac ks (inc luding TN577 Pac ket Gateway, TN553 Pac ket Data Line, and TN726B Data Line) in the first availab le slots of the first PPN port carrier. NOTE: To find out where STS reloc ated these c irc uit p ac ks, refer to the annotated ‘‘list c onfig uration all that STS p rovides with the new Release 8r removab le med ia. Usable Circuit Packs Every c irc uit p ac k used in the up g rad ed Release 8r system must c onform to the minimum usab le vintag e requirements for Release 8r. Those c irc uit p ac ks ship p ed in the new Release 8r PPN or ship p ed loose with the new EPN eq uip ment must meet the usab le vintag e spec ific ations. In add ition, at a p resale site insp ec tion, the remed iation p roc ess must c hec k the vintag es of every Release 5/6si circuit pack that will be reused with the Release 8r and replace those c irc uit p ac ks with unusab le vintag es. Refer to Tec hnic al Quarterly, Referenc e Guid e for Circ uit Pac k Vintag es and Chang e Notic es, for c urrent information ab out usab le vintages in a Release 8r system.
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 Upgrading R5si/R6si to R8r EPN and Adding Memory 3-4 Read This First 3 Site Inspections For the p urp oses of a Release 8r up g rade, most Release 5/6si systems are alread y eq uip p ed with the c orrec t lig htwave transc eivers. Any old er versions of these c omp onents must b e rep lac ed. The earlier versions of lig htwave transc eivers inc lud ed the 4-series transc eivers (4A throug h 4F). These transc eivers sup p orted fib er c onnec tions up to 7,000 feet (2133 m). Ord er the c orrec t transc eivers ac c ording to a sep arate PEC. Power and Ground The new multic arrier PPN c ab inet or any EPN c ab inet ad d ed for the up g rad e c an be either AC or DC powered. If an added cabinet is powered differently from the existing c ab inets, the existing c ab inets d o not have to b e c onverted sinc e mixed p ower c onfig urations are allowed . However, the system’s p ower and ground must b e mod ified so the AC p owered c abinets are ground ed to the same sing le-p oint g round b ar as the DC p owered c ab inets. DC Isolator Eac h manag ement terminal c onnec ted to a DC-p owered c ab inet, b y the async hronous EIA RS-232 interfac e, req uires a 116A isolator. The isolator is inserted at the RS-232 interfac e b etween the terminal and the interfac e c onnec tor to isolate g round between the system and external ad junc ts. Emergency Transfer Stations During routine op eration, the g round for the emerg enc y transfer stations is d erived from the system’s auxiliary c ab le. Disc onnec t this g round d uring the up g rad e to d isab le the stations. A g round strap is run to the emerg enc y transfer p anel. Connec t this strap shortly after removing power and d isc onnec t it just before restoring power to the upgraded system. Converting the Translations The translations in the Release 5/6si system must b e c op ied to a sp are translation c ard and sent to Software Tec hnic al Sup p ort (STS) to b e c onverted and written to a Release 8r removab le med ia. This p roc ess takes 2 weeks. The Release 8r med ia (inc lud ing 1 with translations) must b e on-site before the up g rad e b eg ins. For eac h Release 8r p roc essor, 2 med ia (1 system d isk and 1 b ac kup removab le med ia) must always b e retained on site with the system.
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 Upgrading R5si/R6si to R8r EPN and Adding Memory 3-5 Read This First 3 Software Upgrades After a software up g rad e, several features req uire sp ec ial attention b ec ause of sc reen c hang es or p otential naming c onflic ts in the up g rad e p roc ess. Most of these c hang es and c onflic ts relate either to a software up g rad e from stand ard ACD to Call Vec toring or to c hang es in the ARS/AAR features to c omp ensate for inc reasing unc ertainty in the North Americ an numb ering p lan. Also, if ARS is enab led (when up grading from IR1 Release 8 to GD-91 software), it may b e nec essary to mod ify the Call Typ e field on the ARS Analysis sc reen to “ unk” for all c all typ es exc ep t “ iop ” or “ int.” After the up g rad e, the Software Assoc iate should c hec k these forms to ensure the up g rad ed translations are ap p rop riate for the c ustomer’s need s. Refer to DEFINITY Enterp rise Communic ations Server Release 8 Ad ministrator’s Guid e, for information to make any req uired c hang es. ISDN Gateway When up g rad ing to a Release 8r, upg rad e the ISDN Gateway (if installed ) to the correct software release. Call p rog ress messag es to the ISDN Gateway may b e intermittently lost, therefore, this up g rad e must oc c ur at the same time as the system up g rad e. Contact your Lucent Tec hnologies representative for the correct software release. Single-Mode Fiber Attenuators Attenuators may b e req uired when using sing le-mod e fib er. See the tab le b elow. A d ifferent value attenuator may b e req uired even thoug h the fib er sp an is b etween the same 2 c ab inets (loc al and remote c ab inet). Refer to DEFINITY Enterp rise Communic ations Server Release 8 Installation and Test for Multic arrier Cab inets for detailed fib er attenuator information. 106060718 5 d B attenuator 2 for eac h fib er c onnec tion 106060734 10 dB attenuator 2 for eac h fib er c onnec tion 106061021 15 dB attenuator 2 for eac h fib er c onnec tion
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 Upgrading R5si/R6si to R8r EPN and Adding Memory 3-6 Task Tables 3 Ta s k Ta b l e s Table 3-1 p rovid es the hig h-level tasks to perform the up g rad es in this c hap ter. Table 3-1. Tasks to Upgrade to Release 8r System áTask Description Page Make Spare Translation Card and Mail to STS for Upgrade 3-8 Busyout Multimedia Interface Circuit Packs3-9 Save Translations and Announcements3-9 Follow Routine Preventive Maintenance3-12 Label Cables3-12 Check Link Status3-12 Disable TTI3-12 Shut Down DEFINITY LAN Gateway System3-13 Shut Down DEFINITY AUDIX System3-13 Power Down Existing System3-13 Disconnect Power and Ground3-14 Install Emergency Transfer Ground Wire3-14 Disconnect Equipment and Cables3-14 Remove Circuit Packs3-14 Disconnect TDM/LAN Cables and ICC Cables3-15 Remove the Existing Control Cabinet3-15 Unpack and Install Expansion Control Cabinet3-15 Install Port Cabinets3-15 Install Circuit Packs3-16 Change Cabinet Address Plugs3-16 Install TDM/LAN Bus Terminators3-18 Connect TDM/LAN Cables and ICC Cables3-20 Interconnect Port Networks with Fiber Optic Cabling — Standard Reliability Release 8r 3-22 Interconnect Port Networks with Fiber Optic Cabling — High Reliability Release 8r 3-27 Continued on next page
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 Upgrading R5si/R6si to R8r EPN and Adding Memory 3-7 Task Tables 3 Interconnect Port Networks with Fiber Cabling — Critical Reliability Release 8r 3-33 Connect Power and Ground3-46 Verify Usable Circuit Pack Vintages3-47 Install System Access Ports3-47 Reseat DEFINITY LAN Gateway System3-47 Reseat DEFINITY AUDIX System3-47 Remove Emergency Transfer Ground Wire3-47 Reboot the System3-48 Restart DEFINITY LAN Gateway System3-48 Label Main Distribution Frame3-48 Reconnect Cables3-49 Power Up the EPN Cabinet3-49 Install Rear Ground Plates (Systems with Earthquake Protection)3-49 Install Cabinet Clips (Systems without Earthquake Protection)3-51 Install Cable Clamps3-52 Retranslate Port Circuits3-52 Re-record Announcements (TN750/B Only)3-53 Administer Fiber Links3-53 Enable TTI3-53 Check Link Status3-53 Resolve Alarms3-53 Enable Customer Options and Alarm Origination to INADS3-54 Save Translations3-55 Return Replaced Equipment3-55 Table 3-1. Tasks to Upgrade to Release 8r System — Continued áTask Description Page Continued on next page
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 Upgrading R5si/R6si to R8r EPN and Adding Memory 3-8 Preliminary Procedures 3 Preliminary Procedures During an up g rad e, STS must c onvert the Release 5/6si translations and write them to a Release 7r or later tap e. The tap e is sent to STS for c onversion. During this time, the c ustomer should put a freeze on any new translations while the sp are tap e is b eing c onverted . If not, b e sure the c ustomer’s switc h ad ministrator keep s d etailed rec ord s of any translation c hang es mad e during that interval. These rec ord s will fac ilitate the reassignment of any c hang es after the up g rad e. The new Release 8r removab le med ia (1 with the c onverted translations, 2 if d up lic ated ) must b e on-site b efore the up g rad e beg ins. Sinc e a new Release 8r PPN is installed during the upg rad e, STS c hang es the PN numb er of the Release 5/6si PPN to b e c onverted to a Release 8r EPN. To minimize the renumb ering of PNs and to minimize the rewiring and relab eling of the MDF, the tap e c onversion assig ns the next PN numb er (after the hig hest numb ered PN in the system) to the Release 5/6si PPN to b ec ome a Release 8r EPN. For examp le, if a Release 5/6si system with 2 PNs (a PPN and an EPN) were up g rad ed to a Release 8r, the tap e c onversion software assig ns PN ‘‘1” to the new PPN and PN ‘‘3” to the ad d itional EPN d erived from the old Release 5/6si PPN . Make Spare Translation Card and Mail to STS for Upgrade A sp are translation c ard must b e ac q uired from the remed iation b efore up g rad ing the system. For eac h proc essor, there must always b e 2 translation c ard s on site with the system. Do not send a system or b ac kup translation c ard to STS. 1. Install the sp are translation c ard into the TN777B on the existing system. 2. Type save translation and press En te r. This instruc ts the system to write all translation information from memory to the translation c ard . NOTE: The off-site STS translation up g rad e d oes not p reserve the c ontent of rec orded announc ements. Therefore, d uring the up g rad e, any announc ements stored on a TN750/B c irc uit p ac k must b e re-rec ord ed . 3. Remove the sp are translation c ard and insert the system translation c ard . 4. Mail the sp are translation c ard to STS (with next-d ay d elivery).