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Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Upgrades And Additions Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Upgrades And Additions Manual
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DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 About This Book xxi Trademarks Trademarks This d oc ument c ontains referenc es to the following Luc ent Tec hnolog ies trad emarked prod uc ts: nACCUNET® nAUDIX® nCallmaster® nCallVisor® nC O N VERSA N T® nDEFINITY® nFO RU M™ nMEGACOM® nSYSTI M A X® nTRA N STA L K™ The following prod uc ts are trad emarked b y their ap p rop riate vend or: nAud ic hron® is a reg istered trad emark of Aud ic hron Comp any nLINX™ is a trad emark of Illinois Tool Works, Inc . nMusic Mate® is a reg istered trad emark of Harris Corp oration nPa g e Pa c® is a reg istered trademark of Harris Corp oration, Drac on Division nShoc kwatc h® is a reg istered trad emark of Med ia Rec overy, Inc orp orated nStyrofoam® is a reg istered trad emark of Styrofoam Corp oration nTi l t w a t c h® is a reg istered trad emark of Med ia Rec overy, Inc orp orated nZone Mate® is a reg istered trad emark of Harris Corp oration
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 About This Book xxii Standards Compliance Standards Compliance The eq uip ment p resented in this b ook c omp lies with the following standard s (as ap p rop riate): nITU-T (Formerly CCITT) nEC M A nETSI nIPNS nDPNSS nNational ISDN-1 nNational ISDN-2 nISO-9000 nANSI nFCC Part 15 and Part 68 nEN55022 nEN50081 nEN50082 nC I SPR2 2 nAustralia AS3548 (AS/NZ3548) nAustralia AS3260 nIEC 825 nIEC 950 nUL 1459 nUL 1950 nCSA C222 Number 225 nTS0 0 1
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 About This Book xxiii LASER Product LASER Product The DEFINITY ECS may c ontain a Class 1 LASER devic e if sing le-mod e fib er op tic c ab le is c onnec ted to a remote Exp ansion Port Network (EPN). The LASER d evic e op erates within the following p arameters: Maximum Power Outp ut: -5 d Bm Waveleng th: 1310 nm Mod e Field Diameter: 8.8 mm CLASS 1 LASER PRODUCT IEC 825 1993 !CAUTION: Use of c ontrols or ad justments or p erformanc e of p roc ed ures other than those sp ec ified herein may result in hazard ous rad iation exp osure. Contac t your Luc ent Tec hnolog ies rep resentative for more information. Electromagnetic Compatibility Standards This p rod uc t c omp lies with and c onforms to the following EMC stand ard s (as ap p rop riate): nLimits and Methods of Measurements of Rad io Interferenc e Charac teristic s of Information Tec hnolog y Eq uipment, EN55022 (CISPR22), 1993 nEN50082-1, Europ ean Generic Immunity Standard nFCC Part 15 nAustralia AS3548 NOTE: The system c onforms to Class A (ind ustrial) eq uip ment. Voic e terminals meet Class B requirements. nElec trostatic Disc harg e (ESD) IEC 1000-4-2 nRad iated rad io freq uenc y field IEC 1000-4-3 nElec tric al Fast Transient IEC 1000-4-4 nLightning effec ts IEC 1000-4-5 nConduc ted radio freq uenc y IEC 1000-4-6 nMains freq uenc y mag netic field IEC 1000-4-8 nLow freq uenc y mains d isturb anc e IEC 1000-4-11
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 About This Book xxiv Electromagnetic Compatibility Standards European Union Standards Luc ent Tec hnolog ies Business Communic ations Systems d ec lares that the DEFINITY eq uip ment sp ec ified in this b ook b earing the “ CE” mark c onforms to the Europ ean Union Elec tromagnetic Comp atib ility Direc tives. The “ CE” (Conformité Europ eénne) mark ind ic ates c onformanc e to the Europ ean Union Elec tromag netic Comp atib ility Direc tive (89/336/EEC) Low Voltag e Direc tive (73/23/EEC) and Telec ommunic ation Terminal Eq uip ment (TTE) Direc tive (91/263/EEC) and with i-CTR3 Basic Rate Interfac e (BRI) and i-CTR4 Primary Rate Interfac e (PRI) as ap p lic able. The “ CE” mark is ap plied to the following Release 8 prod uc ts: nGlob al AC p owered Multic arrier Cab inet (MCC) nDC p owered Multic arrier Cab inet (MCC) with 25 Hz ring g enerator nAC p owered Single-Carrier Cab inet (SCC) with 25 Hz ring g enerator nAC p owered Comp ac t Sing le-Carrier Cab inet (CSCC) with 25 Hz ring g enerator nEnhanc ed DC Power System nCompac t Mod ular Cab inet (CMC) with 25 Hz ring generator nCompac t Mod ular Cab inet (CMC) with 50 Hz ring generator for Franc e
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 About This Book xxv Federal Communications Commission Statement Federal Communications Commission Statement Part 68: Statement Part 68: Answer-Sup ervision Sig naling . Allowing this eq uip ment to b e op erated in a manner that d oes not p rovid e p rop er answer-sup ervision sig naling is in violation of Part 68 rules. This equip ment returns answer-sup ervision sig nals to the p ub lic switc hed network when: nAnswered b y the c alled station nAnswered b y the attend ant nRouted to a rec ord ed announc ement that c an b e ad ministered b y the CPE user This eq uip ment returns answer-sup ervision sig nals on all DID c alls forward ed b ac k to the p ub lic switc hed telep hone network. Permissib le exc eptions are: nA c all is unanswered nA b usy tone is rec eived nA reorder tone is rec eived Luc ent Tec hnolog ies attests that this reg istered eq uipment is c ap ab le of p rovid ing users ac c ess to interstate p rovid ers of op erator servic es throug h the use of ac c ess c od es. Modific ation of this eq uip ment b y c all ag g reg ators to b loc k ac c ess d ialing c od es is a violation of the Telep hone Op erator Consumers Ac t of 1990. This eq uip ment c omp lies with Part 68 of the FCC Rules. On the rear of this eq uip ment is a lab el that c ontains, among other information, the FCC reg istration numb er and ring er eq uivalenc e numb er (REN) for this eq uip ment. If req uested , this information must b e p rovid ed to the telep hone c omp any. The REN is used to d etermine the q uantity of d evic es whic h may b e c onnec ted to the telep hone line. Exc essive RENs on the telep hone line may result in d evic es not ring ing in resp onse to an inc oming c all. In most, b ut not all areas, the sum of RENs should not exc eed 5.0. To be c ertain of the numb er of d evic es that may b e c onnec ted to a line, as d etermined b y the total RENs, c ontac t the loc al telep hone c omp any. NOTE: REN is not req uired for some typ es of analog or d ig ital fac ilities.
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 About This Book xxvi Federal Communications Commission Statement Means of Connection Connec tion of this equip ment to the telep hone network is shown in the following tab le. If the terminal eq uip ment (DEFINITY ® System) c auses harm to the telep hone network, the telep hone c omp any will notify you in ad vanc e that temp orary d isc ontinuanc e of servic e may b e req uired . But if ad vanc e notic e is not prac tic al, the telep hone c omp any will notify the c ustomer as soon as p ossib le. Also, you will be ad vised of your rig ht to file a c omp laint with the FCC if you b elieve it is nec essary. The telep hone c omp any may make c hang es in its fac ilities, eq uip ment, op erations or proc ed ures that c ould affec t the op eration of the equip ment. If this happens, the telephone c ompany will provide advance notice in order for you to make nec essary mod ific ations to maintain uninterrup ted servic e. If troub le is exp erienc ed with this eq uip ment, for rep air or warranty information, p lease c ontac t the Tec hnic al Servic e Center at 1-800-248-1234. If the eq uip ment is c ausing harm to the telep hone network, the telep hone c omp any may req uest that you d isc onnec t the eq uip ment until the p rob lem is resolved . It is rec ommend ed that rep airs b e performed b y Luc ent Tec hnolog ies c ertified tec hnic ians. The eq uip ment c annot b e used on p ublic c oin p hone servic e p rovid ed b y the telep hone c omp any. Connec tion to p arty line servic e is sub jec t to state tariffs. Contac t the state p ub lic utility c ommission, p ub lic servic e c ommission or corporation commission for information. This eq uip ment, if it uses a telep hone rec eiver, is hearing aid c omp atib le. Manufacturer ’s Port Identifier FIC CodeSOC/REN/ A.S. Code Network Jacks Off/On Premises Station OL13C 9.0F RJ2GX, RJ21X, RJ 1 1 C DID Trunk 02RV2-T 0.0B RJ2GX, RJ21X CO Trunk 02GS2 0.3A RJ21X CO Trunk 02LS2 0.3A RJ21X Tie Trunk TL31M 9.0F RJ2GX 1.544 Digital Interfac e 04DU9-B,C 6.0P RJ48C, RJ48M 1.544 Digital Interfac e 04DU9-BN,KN 6.0P RJ48C, RJ48M 120A2 Channel Servic e Unit 04DU9-DN 6.0P RJ48C
Upgrading G3rV2, V3, V4 to R8r and Adding Memory 1-1 1 DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 1 Upgrading G3rV2, V3, V4 to R8r and Adding Memory This chapter provides the information necessary to upgrade the software from a DEFINITY G3rV2, V3, or V4 system to a Release 8r system. The c hap ter also p rovid es information on rep lac ing the following hard ware: nThe TN1657 disk drive if drive is not Vintag e 4 or later. nThe TN 1656 tap e d rive with the TN2211 op tic al d rive nThe UN332/B MSSNET c irc uit p ac k with the UN332C c irc uit p ac k (req uired for the op tic al d rive) nA TN1650B memory c irc uit p ac k if the system d oes not c ontain 3 of these circuit packs NOTE: A d d i n g m e m o r y t o t h e s t a n d b y SPE c a u s e s a n e r ro r b e c a u s e t h e m e m o r y numb er b etween the stand b y and ac tive c arriers d oes not matc h. If the system alread y c ontains 3 TN1650B Memory c irc uit p ac ks and a V4 or later TN1657 d isk d rive, skip to Chapter 2, ‘‘Upgrading R5r/R6r/R7r to R8r without Adding Memory’’. The p roc ed ures step you throug h a software and hard ware up g rad e that c an b e d one on either a stand ard reliab ility system or a hig h or c ritic al reliab ility system. For more help refer to the following b ooks: — DEFINITY Enterp rise Communic ations Server Release 8 Ad ministrator’s Guid e — DEFINITY Enterp rise Communic ations Server Release 8 Maintenanc e for R8 r
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 Upgrading G3rV2, V3, V4 to R8r and Adding Memory 1-2 Read This First 1 Read This First Service Interruption The up g rad e p roc ess req uires 2 non–c all-p reserving servic e interrup tions in a stand ard reliability system and must b e c losely c oord inated with the c ustomer and the loc al ac c ount team. Call Management System (CMS) The CMS link is dropped and restarted during the upgrade. This causes CMS d ata to b e lost. This d ata loss c an be minimized if the up g rad e is p erformed just after the last CMS measurement interval. All measurement d ata is lost d uring the up g rad e (inc lud ing BCMS). If need ed , the reports may be printed before the upgrade begins. CMS c ould ab ort the p roc essing of a c all if a measured trunk that was part of the c onferenc e d rop p ed off the c all b efore the end of the c all. Customers exp erienc ing this symp tom and who are running R3V4 CMS should upd ate to r3v4ao.e or hig her. Software Compatibility and Translation Errors Before starting the up g rad e, always c hec k the Software Release Letter that ac c omp anies the system removable med ia. Translation c orrup tion will oc c ur if inc ompatib le software is load ed . After load ing the new software, c hec k for translation errors. To d o this, log off and then log b ac k in. Chec k for a “ Translation Corrup tion Detec ted ” messag e before p roc eed ing with the up g rad e. If the messag e ind ic ates errors, refer to ‘‘No Translations After Upgrade’’ in Appendix B, ‘‘Troubleshooting an Upgrade’’ . Do not c ontinue with the up grade until the errors are c orrec ted . Usable Circuit Packs Every circuit pac k used in the Release 8 system must conform to the minimum usab le vintag e req uirements for that system. At a p resale site insp ec tion, the remed iation p roc ess c hec ks the vintag es of existing c irc uit p ac ks to b e reused in the Release 8 system. Rep lac e all unusab le vintag e c irc uit pac ks with c urrent vintag es. Refer to Technical Quarterly, Referenc e Guid e for Circ uit Pac k Vintag es, Chang e Notic es, and to the Software Release Letter for information ab out usab le c irc uit p ac k vintag es. For information about usab le vintag es of non-U.S. c irc uit p ac ks, refer to the ITAC Tec h Alert from your reg ional d istrib utor.
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 Upgrading G3rV2, V3, V4 to R8r and Adding Memory 1-3 Read This First 1 Software Upgrade Release 8 software and translations are saved to removable media. Although the translations automatic ally up d ate to Release 8, several features req uire sp ec ial attention b ec ause of sc reen c hang es or p otential naming c onflic ts in the p roc ess. Between c ustomer c onfirmation and the ac tual up d ate or up g rad e, c hec k the sc reens to ensure the translations meet the c ustomer’s need s. After reb ooting the system, enter the translations either loc ally or remotely. If d one remotely, Contac t Field Sup port Ad ministration Center (FSAC) for the remote entry. For information to make the req uired c hang es, refer to: nDEFINITY Enterp rise Communic ations Server Release 8 Ad ministrator’s Guid e Required Hardware The eq uip ment in Table 1-1 must be on site before the upgrade begins. To place a c laim for missing eq uip ment, as p art of the Streamlined Imp lementation p roc ess, c all 1-800-772-5409 or the numb er p rovid ed b y your Luc ent Tec hnolog ies rep resentative. Table 1-1. Required Hardware Quantity Equipment Description Standard High/Critical 106495120 TN1650B Memory c irc uit p ac k 1 2 105533780 V4 or later TN1657 Disk Drive c irc uit p ac k (if need ed )12 108566381 UN332C MSSNET c irc uit p ac k12 107849754 TN2211 op tic al drive 1 2 106590953 Z100A1 Ap p aratus Blank Fac ep late 1 2 J58890TO-1 L1 Formatted removab le media w/Release 8 software2 1 1. For a maintenanc e up date, acq uired from the Technic al Servic e Center. For an upg rade, ship p ed from the factory. 4 848445086 848445094Carrier A strip label Carrier B strip label1 NANA 1
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 Upgrading G3rV2, V3, V4 to R8r and Adding Memory 1-4 Task Tables 1 Ta s k Ta b l e s Table 1-2 lists the hig h-level tasks to perform the up g rad es. Refer to the ap p rop riate p ag e for instruc tions for eac h step . The up g rad e p roc ed ure is similar for b oth the stand ard and hig h or c ritic al reliability system with a few exc ep tions. These exc ep tions are noted as you g o throug h the step s. Table 1-2. Tasks to upgrade the software and hardware ÖTask Description Page Check SPE 1-6 Save Translations1-6 Save Announcements (if necessary)1-6 Back Up Disk1-6 Disable Scheduled Maintenance and Alarm Origination to INADS1-7 Reconfigure the Tape (G3rV2, V3 R31.0 and Earlier)1-6 Check Link Status1-8 Disable TTI1-8 Check Disk Drive1-8 Install Disk Drive (if not TN1657 V4 or earlier)1-9 Restore Disk1-9 Check TTI Status1-10 Busyout MMI Circuit Packs (H/C only)1-10 Lock the active SPE (H/C only)1-10 Check the active tone-clock (H/C only)1-11 Power Down the Processor Carrier1-11 Remove the Circuit Packs1-11 Install the Circuit Packs1-12 Power Up the Processor Carrier1-14 Unlock the Active SPE (H/C only)1-14 Continued on next page