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Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Upgrades And Additions Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Upgrades And Additions Manual
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Upgrading R5r/R6r/R7r to R8r without Adding Memory 2-1 2 DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 2 Upgrading R5r/R6r/R7r to R8r without Adding Memory This chapter provides the information necessary to upgrade the software from a DEFINITY ECS Release 5r, Release 6r, or Release 7r to a Release 8r system without ad d ing memory. The c hap ter also p rovid es information on rep lac ing the tap e d rive with the op tic al d rive and replac ing the UN332B MSSNET c irc uit p ac k with the UN332C c irc uit p ac k, whic h is req uired for the op tic al drive. The p roc ed ures step throug h a software and hard ware up g rade that c an b e d one on either a stand ard reliab ility or a hig h or c ritic al reliab ility system. There are many c onfig urations of DEFINITY ECS Release 5r/6r/7r in the field , and eac h system c an have a uniq ue c onfig uration. This b ook ad d resses the most c ommon c onfig urations. Also refer to the following b ooks: — DEFINITY Enterp rise Communic ations Server Release 8 Ad ministrator’s Guid e — DEFINITY Enterp rise Communic ations Server Release 8 Maintenanc e for R8 r NOTE: If the c ab inet is older than Release 5, refer to DEFINITY Communic ations System Generic 3r (G3r) Up g rad es and Ad d itions .
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 Upgrading R5r/R6r/R7r to R8r without Adding Memory 2-2 Read This First 2 Read This First Service Interruption The up g rad e p roc ess req uires 2 non–c all-p reserving servic e interrup tions in a stand ard reliability system and must b e c losely c oord inated with the c ustomer and the loc al ac c ount team. Call Management System (CMS) The CMS link is dropped and restarted during the upgrade. This causes CMS d ata to b e lost. This d ata loss c an be minimized if the up g rad e is p erformed just after the last CMS measurement interval. All measurement d ata is lost d uring the up g rad e (inc lud ing BCMS). If need ed , the reports may be printed before the upgrade begins. CMS c ould ab ort the p roc essing of a c all if a measured trunk that was part of the c onferenc e d rop p ed off the c all b efore the end of the c all. Customers exp erienc ing this symp tom and who are running R3V4 CMS should upd ate to r3v4a or hig her. Software Compatibility and Translation Errors Before starting the up g rad e, always c hec k the Software Release Letter that ac c omp anies the system removable med ia. Translation c orrup tion will oc c ur if inc ompatib le software is load ed . After load ing the new software, c hec k for translation errors. To d o this, log in and c hec k for a “ Translation Corrup tion Detec ted ” messag e b efore c ontinuing with the up g rad e p roc ess. If errors are d etec ted , refer to ‘‘No Translations After Upgrade’’ in Appendix B, ‘‘Troubleshooting an Upgrade’’. Do not c ontinue with the up g rad e until the errors are corrected. Usable Circuit Packs Every circuit pac k used in the Release 8 system must conform to the minimum usab le vintag e req uirements for that system. At a p resale site insp ec tion, the remed iation p roc ess c hec ks the vintag es of existing c irc uit p ac ks to b e reused in the Release 8 system. Rep lac e all unusab le vintag e c irc uit pac ks with c urrent vintag es. Refer to Technical Quarterly, Referenc e Guid e for Circ uit Pac k Vintag es, Chang e Notic es, and to the Software Release Letter for information ab out usab le c irc uit p ac k vintag es. For information about usab le vintag es of non-U.S. c irc uit p ac ks, refer to the ITAC Tec h Alert from your reg ional d istrib utor.
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 Upgrading R5r/R6r/R7r to R8r without Adding Memory 2-3 Read This First 2 Software Upgrade Release 8 software and translations are saved to removable media. Although the translations automatic ally up d ate to Release 8, several features req uire sp ec ial attention b ec ause of sc reen c hang es or p otential naming c onflic ts in the p roc ess. Between c ustomer c onfirmation and the ac tual up d ate or up g rad e, c hec k the sc reens to ensure the translations meet the c ustomer’s need s. After reb ooting the system, enter these translations either loc ally or remotely. If done remotely, Contac t Field Sup p ort Ad ministration Center (FSAC) for the remote entry. For information to make the req uired c hang es, refer to: nDEFINITY Enterp rise Communic ations Server Release 8 Ad ministrator’s Guid e Required Tools This up g rad e may req uire the following tools and other items: nWrist ground strap nStatic -p roof or orig inal c irc uit p ac k p ac kag ing for transp orting c irc uit packs nOne c op y of eac h of the following b ooks: — DEFINITY Enterp rise Communic ations Server Release 8 Maintenanc e for R8r — DEFINITY Enterp rise Communic ations Server Release 8 Ad ministrator’s Guid e Antistatic Protection !CAUTION: When hand ling c irc uit pac ks or any c omp onents of a DEFINITY ECS system, always wear an antistatic wrist g round strap . Connec t the strap to an ap p roved g round suc h as g round jac k on the DEFINITY ECS system.
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 Upgrading R5r/R6r/R7r to R8r without Adding Memory 2-4 Read This First 2 Required Hardware The equipment in Table 2-1 must be on-site b efore the up g rad e beg ins. To p lac e a c laim for missing eq uip ment, as p art of the Streamlined Imp lementation p roc ess, c all 1-800-772-5409 or the numb er p rovid ed b y your Luc ent Tec hnolog ies rep resentative. Table 2-1. Required Hardware Quantity Equipment Description Standard High/Critical 108566381 UN332C MSSNET c irc uit p ac k 12 107849754 TN2211 optic al d rive 1 2 106590953 Z100A1 app aratus b lank 1 2 J58890TO-1 L1 or J5889OTF-1 L1Formatted removable med ia with Release 8 software24 848445086 848445094Carrier A strip label Carrier B strip label1 NANA 1
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 Upgrading R5r/R6r/R7r to R8r without Adding Memory 2-5 Task Tables 2 Ta s k Ta b l e s Table 2-2 lists the hig h-level tasks to perform the up g rad es. Refer to the ap p rop riate p ag e for instruc tions for eac h step . The up g rad e p roc ed ure is similar for b oth the stand ard and hig h or c ritic al reliability system with a few exc ep tions. These exc ep tions are noted as you g o throug h the step s. Table 2-2. Upgrade tasks ÖTask Description Page Check SPE 2-7 Save Translations2-7 Save Announcements (if necessary)2-7 Back Up Disk2-7 Disable Scheduled Maintenance and Alarm Origination to INADS2-8 Check Link Status2-8 Disable TTI2-9 Check TTI Status2-9 Busyout MMI Circuit Packs (H/C only)2-9 Lock the active SPE (H/C only)2-10 Check the Active Tone-Clock (H/C only)2-10 Power Down the Processor Carrier2-10 Remove the Circuit Packs2-11 Install the Circuit Packs2-11 Power Up the Processor Carrier2-13 Unlock the Active SPE (H/C only)2-13 Verify Interchange (H/C only)2-14 Upgrade Other Carrier (H/C only)2-14 Affix position label(s)2-14 Verify software version2-14 Continued on next page
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 Upgrading R5r/R6r/R7r to R8r without Adding Memory 2-6 Task Tables 2 Save Translations2-15 Save Announc ements (if nec essary)2-15 Restore Disk2-15 Up g rad e Software2-15 Re s e t SPE s t a t u s ( H / C o n l y )2-16 Se t D a y li g h t Sa v i n g s Ru l e s2-16 Set Date and Time2-17 Set Core Dump Vec tor2-19 Enable TTI2-19 Release MMI (H/C only)2-19 Resolve Alarms2-19 Chec k Link Status2-19 Enable Sc hed uled Maintenanc e2-19 Enable Customer Options and Alarm Origination to INADS2-20 C h e c k SPE st a t u s ( H / C o n l y)2-20 Save Translations2-20 Save Announc ements (if nec essary)2-21 Bac k Up Disk2-21 Return Rep lac ed Eq uip ment2-21 Table 2-2. Upgrade tasks — Continued ÖTask Description Page Continued on next page
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 Upgrading R5r/R6r/R7r to R8r without Adding Memory 2-7 Upgrade the software and hardware 2 Upgrade the software and hardware Check SPE 1. Type status spe and press En t e r to c hec k the health of the SPE. For hig h or c ritic al reliab ility systems: nTh e Standby Refreshed field shows yes nTh e Standby Shadowing field shows on nTh e Standby Handshake field shows up Save Translations 1. Type save translation and press En te r to write all translation information from memory to the d isk, whic h takes ab out 2 minutes. Save Announcements (if necessary) NOTE: The TN750C Announc ement c irc uit p ac k stores announc ements in nonvolatile memory; saving the announc ements is op tional. 1. If the PPN c ontains a TN750B Announc ement c irc uit p ac k, type display announcements and p ress En te r. 2. If administered rec ord ed announc ements are listed , typ e save announcements cabinet carrier slot and press En t e r. For example, 01 D03. This takes ab out 30 minutes. NOTE: For some software load s, type save announcements from cabinet carrier slot . Typ e help and p ress En t e r for c omp lete c ommand usag e. Back Up Disk 1. Type backup disk and p ress En t e r to write all information from the d isk to the b ac kup tap e. This takes 30 to 40 minutes. 2. Remove the tap e(s) from the tap e d rive(s).
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 Upgrading R5r/R6r/R7r to R8r without Adding Memory 2-8 Upgrade the software and hardware 2 Disable Scheduled Maintenance and Alarm Origination to INADS NOTE: Make sure sc hed uled d aily maintenanc e d oes not interfere with the up g rad e. 1. Type change system-parameters maintenance and press En t e r . 2. If sc heduled maintenanc e has b eg un, set the Stop Time field to 1 minute after the c urrent time. or If sc hed uled maintenanc e has not b eg un, set the Start Time field to a time after the upgrade is completed. For example, if you start the upgrade at 8:00 p .m. and the up g rad e takes 90 minutes, set the Start Time field to 21:30. !CAUTION: If you d o not d isab le Alarm Orig ination, the system may g enerate alarms, resulting in unnec essary troub le tic kets. 3. Type n in the Alarm Origination field and p ress En t e r if the field is not set to neither . NOTE: Fo r s o m e s o f t w a re l o a d s, set the Cleared Alarm Notification and Restart Notification fields to n b efore pressing En te r. Check Link Status 1. Type display communication-interface links and p ress En te r. Write d own all enab led links. 2. Type status link number and p ress En t e r. Rep eat this step for all links. 3. Write d own whic h links are in servic e.
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 Upgrading R5r/R6r/R7r to R8r without Adding Memory 2-9 Upgrade the software and hardware 2 Disable TTI NOTE: Do this step only if the Terminal Translation Initialization (TTI) is enab led . !CAUTION: If you d o not d isab le the TTI, the translations c an b e c orrup ted . 1. Type change system-parameters features and press En t e r. 2. On the sec ond sc reen, set the TTI Enabled? field to n to d e-ac tivate the TTI feature. Check TTI Status 1. Type status tti and press En te r. Wait until the Percent Complete field shows 100% . Busyout MMI Circuit Packs (H/C only) !CAUTION: Multimed ia-to-voic e station c alls are not p reserved on an up g rad e. Failure to b usy-out the TN787 Multimedia Interfac e (MMI) c irc uit p ac ks results in unusab le TN787 and TN788 Multimed ia Voic e Cond itioner p orts. 1. Type display system-parameters customer-options and press En t e r. On sc reen 2 und er the Multimed ia Call Hand ling (MMCH) op tions, c hec k the Basic and Enhanced fields. 2. If either the Basic or Enhanced field is y , typ e list configuration all and p ress En t e r to loc ate all MMI (TN787) c irc uit p ac ks. 3. If there are MMI c irc uit p ac ks, typ e busyout board cabinet carrier slot and p ress En t e r to remove the c irc uit p ac ks from servic e.
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 Upgrading R5r/R6r/R7r to R8r without Adding Memory 2-10 Upgrade the software and hardware 2 Lock the active SPE (H/C only) 1. Typ e status sp e and p ress En t e r to d etermine whic h c ontrol c arrier is ac tive or ob serve the c ontrol c arrier LEDs. NOTE: For hig h or c ritic al reliab ility systems, we rec ommend that you rep lac e the c irc uit pac ks in the stand b y c arrier first. !CAUTION: When rep lac ing any hardware, b e sure to g round yourself against elec trostatic d isc harg e (ESD) b y wearing a g round ed wrist strap . 2. Move the SPE-SELECT switc hes on b oth Dup lic ation Interfac e (DUPINT) circuit packs, one at a time, to the ac tive c arrier. Check the Active Tone-Clock (H/C only) 1. Type status port-network 1 and verify that the Tone-Cloc k is in the same c a r r ie r a s t h e a c t i v e SPE a n d t h a t t h e Service State field shows in . NOTE: This takes 1 minute to c omp lete. If the servic e state is inc orrec t, rep eat the c ommand until this c ond ition is met. If the ac tive Tone-Cloc k has not migrated to the ac tive c arrier after 1 minute, then a Tone-Cloc k p rob lem exists. Refer to the TDM-CLK Maintenanc e Ob jec ts sec tion of the DEFINITY Enterp rise Communic ations Server Release 8 Maintenanc e for R8r b ook to resolve any p rob lems. Power Down the Processor Carrier !CAUTION: Do not p ower d own the whole c ab inet; it is not nec essary. For stand ard reliab ility, p ower d own the p roc essor c arrier. This c auses a servic e interrup tion. For high or critical reliability, power down the standby carrier. 1. To power down the processor carrier, remove the power plug from the left sid e of the c arrier, then remove the p ower p lug from the rig ht sid e of the carrier.