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Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Upgrades And Additions Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Upgrades And Additions Manual
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DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 Glossary and Abbreviations GL-17 dial-repeating tie trunk A tie trunk that transmits c alled -p arty ad d ressing information between two c ommunic ations systems. DID Direc t Inward Dialing digit conversion A process used to c onvert spec ific d ialed numbers into other d ialed numb ers. digital The rep resentation of information b y d isc rete step s. See also analog. digital communications protocol (DCP) A proprietary protoc ol used to transmit both d igitized voice and d ig itized data over the same communications link. A DCP link is made up of two 64-kb p s information (I-) c hannels and one 8-kb ps signaling (S-) channel. digital data endpoints In DEFINITY ECS, devic es such as the 510D terminal or the 515-type b usiness c ommunic ations terminal (BCT). digital multiplexed interface (DMI) An interface that p rovid es connec tivity b etween a c ommunic ations system and a host c omp uter or b etween two c ommunic ations systems using DS1 24th-c hannel sig naling . DMI provid es 23 64-kb p s d ata c hannels and 1 c ommon-sig naling c hannel over a twisted-p air c onnec tion. DMI is offered through two cap ab ilities: b it-oriented sig naling (DMI-BOS) and messag e-oriented sig naling (DMI-MOS). digital signal level 0 (DS0) A sing le 64-kb ps voic e c hannel. A DS0 is a single 64-kb p s c hannel in a T1 or E1 fac ility and consists of eig ht b its in a T1 or E1 frame every 125 mic rosec ond s. digital signal level 1 (DS1) A sing le 1.544-Mb ps (United States) or 2.048-Mb p s (outsid e the United States) d ig ital sig nal carried on a T1 transmission fac ility. A DS1 converter c omplex c onsists of a p air, one at eac h end, of DS1 c onverter c ircuit p acks and the assoc iated T1/E1 facilities. digital terminal data module (DTDM) An integ rated or ad junc t d ata mod ule that shares with a d ig ital telep hone the same p hysic al p ort for c onnection to a c ommunic ations system. The func tion of a DTDM is similar to that of a PDM and MPDM in that it c onverts RS-232C sig nals to DCP sig nals. digital-to-analog converter (DAC) A devic e that c onverts d ata in d ig ital form to the c orresp ond ing analog sig nals. See also analog -to-d ig ital c onverter (ADC). digital transmission A mod e of transmission in whic h information to be transmitted is first converted to dig ital form and then transmitted as a serial stream of pulses. digital trunk A circ uit that carries d ig ital voice and /or d igital d ata in a telec ommunic ations c hannel. DIOD Direct Inward and Outward Dialing
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 Glossary and Abbreviations GL-18 direct agent A feature, acc essed only via ASAI, that allows a call to b e p laced in a sp lit q ueue b ut routed only to a spec ific ag ent in that sp lit. The c all receives normal ACD c all treatment (for examp le, announcements) and is measured as an ACD c all while ensuring that a p artic ular ag ent answers. Direct Extension Selection (DXS) A feature on an attend ant console that allows an attend ant d irec t ac c ess to voic e terminals b y p ressing a g roup-select b utton and a DXS b utton. Direct Inward Dialing (DID) A feature that allows an incoming c all from the pub lic network (not FX or WATS) to reac h a spec ific telep hone without attend ant assistance. Direct Inward Dialing (DID) trunk An inc oming trunk used for d ialing d irec tly from the pub lic network into a communic ations system without help from the attend ant. disk drive An elec tromechanic al d evic e that stores data on and retrieves d ata from one or more d isks. distributed communications system (DCS) A network c onfig uration linking two or more c ommunic ations systems in suc h a way that selec ted features ap p ear to op erate as if the network were one system. DIVA Data In/Voic e Answer DLC Data line c irc uit DLDM Data-line data module DMI Dig ital-multip lexed interfac e DND Do not d isturb DNIS Dialed -Numb er Id entific ation Servic e DOD Direct Outward Dialing domain VDNs, ACD sp lits, and stations. The VDN d omain is used for active-notific ation assoc iations. The ACD-sp lit d omain is for ac tive-notification associations and d omain-c ontrol associations. The station d omain is used for the d omain-c ontrol assoc iations. domain-control association A Third Party Domain Control Request c ap ability initiates a uniq ue CRV/link numb er comb ination, whic h is referred to as a d omain-c ontrol assoc iation. domain-controlled split A sp lit for whic h Third Party Domain Control req uest has been ac cep ted . A d omain-controlled sp lit p rovid es an event rep ort for log out.
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 Glossary and Abbreviations GL-19 domain-controlled station A station for whic h a Third_Party_Domain_Control req uest has been acc epted . A d omain-c ontrolled station p rovid es event rep orts for c alls that are alerting , c onnected, or held at the station. domain-controlled station on a call A station that is active on a c all, and whic h p rovid es event rep orts over one or two d omain-control assoc iations. DOSS Delivery Operations Sup p ort System DOT Dup lic ation Option Terminal DPM Dial Plan Manag er DPR Dual-port RAM DS1 Digital Signal Level 1 DS1C Dig ital Sig nal Level-1 p rotoc ol C DS1 CONV Dig ital Sig nal Level-1 c onverter DSI Digital signal interface DSU Data servic e unit DTDM Dig ital-terminal d ata mod ule DTE Data-terminal eq uip ment DTGS Direct Trunk Group Select DTMF Dual-tone multifreq uenc y DTS Disk-tap e system duplicated common control Two p roc essors ensuring continuous op eration of a c ommunic ations system. While one p roc essor is online, the other functions as a b ac kup . The b ac kup p roc essor g oes online period ically or when a p rob lem oc c urs. duplication The use of redundant c omp onents to imp rove availab ility. When a d up lic ated subsystem fails, its b ac kup redund ant system automatically takes over.
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 Glossary and Abbreviations GL-20 duplication option A s ys te m o p ti o n t ha t d u p li c a t e s th e f o ll o w in g : c on t rol c a r r ie r c o nt a in i ng t he SPE, EI c i rc ui t p a c ks i n carriers, fiber-optic c abling b etween p ort networks, and c enter-stage switch in a CSS-c onnec ted system. DWBS DEFINITY Wireless Business System DXS Direct extension selection E E1 A dig ital transmission stand ard that c arries traffic at 2.048 Mbp s. The E1 facility is d ivided into 32 channels (DS0s) of 64 kb p s information. Channel 0 is reserved for framing and synchronization information. A D-c hannel oc cup ies c hannel 16. E & M Ear and mouth (rec eive and transmit) EA Exp ansion arc hang el EAL Exp ansion arc hang el link ear and mouth (E & M) signaling Trunk sup ervisory sig naling , used b etween two c ommunic ations systems, whereby signaling information is transferred throug h 2-state voltage conditions (on the E and M leads) for analog ap p lic ations and through a sing le b it for d igital app lic ations. EEBCDIC Extend ed Binary-Cod ed Dec imal Interexc hang e Cod e ECC Error Correc t Cod e ECMA Europ ean Comp uter Manufac turers Assoc iation EFP Electronic p ower feed EI Exp ansion interface EIA Electronic Industries Assoc iation EIA-232 A physic al interface sp ecified by the EIA. EIA-232 transmits and receives async hronous d ata at sp eed s of up to 19.2 kbp s over cab le d istanc es of up to 50 feet. EIA-232 rep laces RS-232 p rotocol in some DEFINITY ap plications.
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 Glossary and Abbreviations GL-21 electronic tandem network (ETN) A tandem tie-trunk network that has automatic call-routing cap ab ilities b ased on the numb er d ialed and the most preferred route available. Each switch in the network is assig ned a uniq ue p rivate network offic e c od e (RNX), and eac h voic e terminal is assigned a unique extension. Electronics Industries Association (EIA) A trad e assoc iation of the elec tronic s ind ustry that establishes electrical and func tional stand ard s. emergency transfer If a major system failure occ urs, automatic transfer is initiated to a g roup of telep hones c apab le of making outg oing c alls. The system operates in this mode until the failure is repaired and the system automatic ally returns to normal operation. Also called p ower-failure transfer. EMI Electromagnetic interferenc e end-to-end signaling The transmission of touc h-tone sig nals g enerated b y d ialing from a voic e terminal to remote comp uter equip ment. These d ig its are sent over the trunk as DTMF dig its whether the trunk sig naling type is marked as tone or rotary and whether the orig inating station is tone or rotary. Examp le: a c all to a voic e-mail mac hine or automated -attend ant servic e. A connec tion is first estab lished over an outg oing trunk. Then ad ditional d ig its are d ialed to transmit information to be p rocessed b y the c omp uter eq uip ment. enhanced private-switched communications service (EPSCS) An analog p rivate telec ommunic ations network based on the No. 5 crossb ar and 1A ESS that p rovid es ad vanced voic e and d ata telecommunications servic es to c ompanies with many loc ations. EPN Exp ansion-p ort network EPROM Erasab le p rog rammab le read-only memory EPSCS Enhanc ed Private Switc hed Communic ations Services ERL Ec h o re tu r n lo ss Erlang A unit of traffic intensity, or load , used to exp ress the amount of traffic need ed to keep one fac ility b usy for one hour. One Erlang is equal to 36 CCS. See also CCS or hund red c all sec onds. ESF Extend ed sup erframe format ESPA Europ e an Sta n d ard Pa g in g A c c es s ETA Extend ed Trunk Ac c ess; also Enhanc ed Terminal Ad ministration ETN Electronic tand em network ETSI Europ ean Telec ommunic ations Stand ard s Institute
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 Glossary and Abbreviations GL-22 expansion archangel (EAA) A network-control mic rop roc essor loc ated on an expansion interfac e (EI) port c irc uit p ack in an exp ansion p ort network. The EA provides an interfac e b etween the EPN and its c ontrolling switch-p roc essing element. expansion-archangel link (EAL) A link-ac c ess func tion on the D-c hannel (LAPD) log ical link that exists between a switch-p roc essing element and an exp ansion archang el (EA). The EAL c arries c ontrol messag es from the SPE to the EA and to p ort c irc uit p ac ks in an exp ansion p ort network. expansion control cabinet See expansion c ontrol c arrier. expansion control carrier A carrier in a multic arrier cab inet that c ontains extra p ort circ uit p ac ks and a maintenance interfac e. Also called expansion control c ab inet in a sing le-c arrier c abinet. expansion interface (EI) A port c ircuit p ack in a p ort network that p rovid es the interfac e between a PN’s TDM b us/ p acket b us and a fib er-op tic link. The EI c arries circuit-switc hed data, p acket-switc hed data, network control, timing control, and DS1 c ontrol. In ad d ition, an EI in an expansion p ort network communicates with the master maintenanc e c irc uit pac k to p rovid e the EPN’s environmental and alarm status to the switc h-p roc essing element. expansion port network (EPN) A p ort network (PN) that is connec ted to the TDM b us and p acket b us of a processor p ort network (PPN). Control is ac hieved by ind irec t connec tion of the EPN to the PPN via a p ort-network link (PNL). See also p ort network (PN). extension-in Extension-In (ExtIn) is the work state agents g o into when they answer (rec eive) a non-ACD c all. If the ag ent is in Manual-In or Auto-In and receives an extension-in c all, it is rec ord ed b y CMS as an AUX-In call. extension-out The work state that ag ents g o into when they p lac e (orig inate) a non-ACD call. external measurements Those ACD measurements that are mad e b y the External CMS ad junc t. extension A 1- to 5-d ig it numb er b y whic h calls are routed throug h a c ommunic ations system or, with a Uniform Dial Plan (UDP) or main-satellite d ialing p lan, through a p rivate network. external call A connection b etween a c ommunic ations system user and a party on the p ub lic network or on another communications system in a p rivate network. F FA C Feature Ac c ess Cod e facility A telec ommunic ations transmission pathway and associated eq uip ment.
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 Glossary and Abbreviations GL-23 facility-associated signaling (FAS) Sig naling for whic h a D-channel c arries sig naling only for those c hannels on the same physical interfac e. FA S Facility-associated signaling FAT Facility access trunk FA X Fac simile FCC Fed eral Communic ations Commission FEAC Forced Entry of Acc ount Cod es feature A sp ec ific ally d efined function or servic e provided by the system. feature button A lab eled b utton on a telephone or attendant c onsole used to acc ess a sp ecific feature. FEP Front-end p roc essor FIC Fac ility interfac e c od es fiber optics A tec hnolog y using materials that transmit ultrawideb and electromag netic light-freq uency ranges for hig h-cap ac ity carrier systems. fixed A trunk alloc ation term. In the fixed alloc ation sc heme, the time slots nec essary to sup port a wid eb and call are contig uous, and the first time slot is constrained to c ertain starting p oints. flexible A trunk alloc ation term. In the flexib le allocation sc heme, the time slots of a wid eband c all can oc c up y nonc ontiguous positions within a single T1 or E1 facility. floating A trunk alloc ation term. In the floating alloc ation sc heme, the time slots of a wideb and call are contig uous, b ut the p osition of the first time slot is not fixed. FNPA Foreig n Numb ering -Plan Area foreign-exchange (FX) A CO other than the one p roviding loc al acc ess to the pub lic telep hone network. foreign-exchange trunk A telec ommunic ations channel that direc tly connects the system to a CO other than its local CO. foreign numbering-plan area code (FNPAC) An area cod e other than the loc al area c ode, that must be d ialed to c all outside the loc al g eog rap hic al area.
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 Glossary and Abbreviations GL-24 FRL Fac ilities Restric tion Level FX Foreig n exc hang e G G3-MA Generic 3 Manag ement Ap p lic ations G3-MT Generic 3 Manag ement Terminal G3r Generic 3, RISC (Red uced Instruc tion Set Comp uter) generalized route selection (GRS) An enhanc ement to Automatic Alternate Routing/Automatic Route Selec tion (AAR/ARS) that p erforms routing b ased on c all attrib utes, suc h as Bearer Capab ility Classes (BCCs), in add ition to the ad d ress and fac ilities restric tion level (FRL), thus facilitating a Uniform Dial Plan (UDP) that is ind ep end ent of the type of c all being p laced . glare The simultaneous seizure of a 2-way trunk b y two communications systems, resulting in a stand off. GM Group manag er GPTR General-p urp ose tone receiver grade of service The numb er of call attemp ts that fail to rec eive servic e immed iately. Grad e of servic e is also exp ressed as the q uantity of all c alls that are b loc ked or d elayed . ground-start trunk A trunk on whic h, for outgoing calls, the system transmits a req uest for servic es to a distant switching system b y g round ing the trunk ring lead . To receive the d ig its of the called numb er, that system g round s the trunk tip lead . When the system d etec ts this g round , the dig its are sent. GRS Generalized Route Selec tion H H0 An ISDN information transfer rate for 384-kbp s d ata d efined by CCITT and ANSI standards. H11 An ISDN information transfer rate for 1536-kb p s d ata defined b y CCITT and ANSI stand ard s.
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 Glossary and Abbreviations GL-25 H12 An ISDN information transfer rate for 1920-kb p s d ata defined b y CCITT and ANSI stand ard s. handshaking logic A format used to initiate a d ata c onnec tion b etween two d ata module d evices. hertz (Hz) A unit of freq uenc y equal to one c yc le p er sec ond . high-reliability system A system having the following : two c ontrol carriers, d up lic ate exp ansion interfac e (EI) circ uit p ac ks in the PPN (in R5r with CSS), and d up licate switc h node c lock circuit p acks in the switch nod e (SN) c arriers. See also d up lic ated c ommon c ontrol, duplication, d up lic ation op tion, and c ritic al-reliab ility system. HNPA See home numb ering -p lan area c ode (HNPA). holding time The total leng th of time in minutes and second s that a fac ility is used d uring a call. home numbering-plan area code (HNPA) The local area c od e. The area c ode d oes not have to be d ialed to c all numb ers within the loc al g eog rap hic al area. hop Nond irect c ommunic ation b etween two switc h c ommunic ations interfac es (SCI) where the SCI messag e p asses automatically without intermed iate p rocessing through one or more intermed iate SC Is . host computer A comp uter, connec ted to a network, that p roc esses d ata from d ata-entry d evic es. hunt group A group of extensions that are assigned the Station Hunting feature so that a call to a b usy extension reroutes to an id le extension in the g roup . See also ACD work mod e. Hz See hertz (Hz). I I1 The first information channel of DCP. I2 The second information channel of DCP. I2 Interface A proprietary interfac e used for the DEFINITY Wireless Business System for the rad io-c ontroller circuit p acks. Eac h interface p rovid es communication b etween the rad io-c ontroller circuit p ac k and up to two wireless fixed bases. I3 Interface A p rop rietary interface used for the DEFINITY Wireless Business System for the cell antenna units. Eac h wireless fixed b ase can c ommunic ate to up to four cell antenna units.
DEFINITY Enterprise Communications Server Release 8.2 Upgrades and Additions for R8r 555-233-115 Issue 1 April 2000 Glossary and Abbreviations GL-26 IAS Inter-PBX Attend ant Servic e ICC Interc abinet c ab le or intercarrier c ab le ICD Inbound Call Director ICDOS International Customer-Dialed Op erator Service ICHT Incoming call-handling table ICI Inc oming call id entifier ICM Inb ound Call Management IDDD International Direc t Distance Dialing IDF Intermed iate d istribution frame IE Information element immediate-start tie trunk A trunk on whic h, after making a connec tion with a distant switc hing system for an outg oing c all, the system waits a nominal 65 ms b efore sending the d ig its of the c alled numb er. This allows time for the d istant system to p rep are to receive dig its. On an inc oming c all, the system has less than 65 ms to p rep are to receive the dig its. IMT Intermac hine trunk in Inc h INADS Initialization and Administration System incoming gateway A PBX that routes an incoming c all on a trunk not ad ministered for Sup p lementary Servic es Protoc ol B to a trunk not ad ministered for Sup plementary Services Protocol B. information exchange The exchang e of data b etween users of two d ifferent systems, suc h as the switc h and a host comp uter, over a LAN. Information Systems Network (ISN) A WAN and LAN with an op en arc hitecture c ombining host c omputers, minicomp uters, word p rocessors, storag e d evices, PCs, hig h-sp eed p rinters, and nonintelligent terminals into a sing le p ac ket-switching system. INS ISDN Network Servic e