Panasonic Kx-Tvp150 Voice Processing System Guide
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![Page 557
23 l Incomplete Call Service -
2.3.1 Call Holding
If the extension is busy when the VPS tries to connect you
to it, your call will go to the Call Holding category of
Incomplete Call Service.
If the line is busy, you will hear the prompt:
Sorry, this line is busy.
. . . other people are waiting to connect.
If you would like to hold, press [I].
Otherwise, press [2].
q .,pFJ 2
Press [l] to go on hold.
Press [2] if you do not wish to wait.
You are then free to take another course of action.
You...](http://img.usermanuals.tech/thumb/58/85361/w64_panasonic-kx-tvp150-guide-to-voice-processing-system-manager-edition_d-556.png "Page 557
23 l Incomplete Call Service -
2.3.1 Call Holding
If the extension is busy when the VPS tries to connect you
to it, your call will go to the Call Holding category of
Incomplete Call Service.
If the line is busy, you will hear the prompt:
Sorry, this line is busy.
. . . other people are waiting to connect.
If you would like to hold, press [I].
Otherwise, press [2].
q .,pFJ 2
Press [l] to go on hold.
Press [2] if you do not wish to wait.
You are then free to take another course of action.
You...")
![Page 559
23 0
Incomp
Note:
cl 1
ABC
cl 2
4
Note:
5
6
Note:
!ete Call Service
If you called the VPS from a rotary telephone or you have
no input, you will hear the prompt:
Please leave me a message at the tone. s
To cancel your message, press [*J, if you have a touch-
Leave a message at the tone.
During recording you can pause it by pressing [2]. To con-
tinue recording, press [2] again.
At the end of the message, press [l].
You will hear the prompt:
To review, press [I J.
To accept, press...](http://img.usermanuals.tech/thumb/58/85361/w64_panasonic-kx-tvp150-guide-to-voice-processing-system-manager-edition_d-558.png "Page 559
23 0
Incomp
Note:
cl 1
ABC
cl 2
4
Note:
5
6
Note:
!ete Call Service
If you called the VPS from a rotary telephone or you have
no input, you will hear the prompt:
Please leave me a message at the tone. s
To cancel your message, press [*J, if you have a touch-
Leave a message at the tone.
During recording you can pause it by pressing [2]. To con-
tinue recording, press [2] again.
At the end of the message, press [l].
You will hear the prompt:
To review, press [I J.
To accept, press...")
![Page 560
23 l Incomplete Call Service -
7 Press [l] or [2].
You will hear the prompt:
If this is N private message, press (I].
Otherwise, press [2].
I I
Press [l] or [2].
To change the message
after recording:
cl
1
9 Then hang up.
DEF
cl 3
GHI
cl 4
cl
1
cl *
You will hear the prompt:
To review, press [I J.
To accept, press [2].
To record a new one, press (31.
To add, press [4].
To ernse and exit, press [e].
7’ Press [3] if you want to change the message you just
recorded (proceed to Step...](http://img.usermanuals.tech/thumb/58/85361/w64_panasonic-kx-tvp150-guide-to-voice-processing-system-manager-edition_d-559.png "Page 560
23 l Incomplete Call Service -
7 Press [l] or [2].
You will hear the prompt:
If this is N private message, press (I].
Otherwise, press [2].
I I
Press [l] or [2].
To change the message
after recording:
cl
1
9 Then hang up.
DEF
cl 3
GHI
cl 4
cl
1
cl *
You will hear the prompt:
To review, press [I J.
To accept, press [2].
To record a new one, press (31.
To add, press [4].
To ernse and exit, press [e].
7’ Press [3] if you want to change the message you just
recorded (proceed to Step...")
![Page 561
23
0 Incomplete Call Service -
ABC
cl 2 Press [2] to accept the message.
You will hear the prompt:
Then,
,
I
you will hear the prompt:
Guide for Non-Subscribers N-2-13](http://img.usermanuals.tech/thumb/58/85361/w64_panasonic-kx-tvp150-guide-to-voice-processing-system-manager-edition_d-560.png "Page 561
23
0 Incomplete Call Service -
ABC
cl 2 Press [2] to accept the message.
You will hear the prompt:
Then,
,
I
you will hear the prompt:
Guide for Non-Subscribers N-2-13")
![Page 562
23 l Incomplete Call Service -
2.3.3 Call Transfer to an Alternate Extension
If your message is urgent, you can try calling another per-
son specified by the extension you initially called. This sec-
ond person may then be able to assist you.
To reach the alternate
extension:
1 The line you want is not available.
You will hear the prompt:
Sorry, no one is available to answer the call.
To leave a message, press [l].
If your message is urgent, press [2].
To listen to a message from this party,...](http://img.usermanuals.tech/thumb/58/85361/w64_panasonic-kx-tvp150-guide-to-voice-processing-system-manager-edition_d-561.png "Page 562
23 l Incomplete Call Service -
2.3.3 Call Transfer to an Alternate Extension
If your message is urgent, you can try calling another per-
son specified by the extension you initially called. This sec-
ond person may then be able to assist you.
To reach the alternate
extension:
1 The line you want is not available.
You will hear the prompt:
Sorry, no one is available to answer the call.
To leave a message, press [l].
If your message is urgent, press [2].
To listen to a message from this party,...")
![Page 564
‘..
. _;
i
Incomplete Call Service
Product A is .
ABC
cl 2
DEF
cl 3
WXY
cl 9
or
Press [2].
You will hear the message:
Product B is .
or
Press [3].
You will hear the message:
Piduct C is .
or
Press [9].
You will hear the message:
Near proo’uct is .
I
.:f:
::
Guide for Non-Subscribers](http://img.usermanuals.tech/thumb/58/85361/w64_panasonic-kx-tvp150-guide-to-voice-processing-system-manager-edition_d-563.png "Page 564
‘..
. _;
i
Incomplete Call Service
Product A is .
ABC
cl 2
DEF
cl 3
WXY
cl 9
or
Press [2].
You will hear the message:
Product B is .
or
Press [3].
You will hear the message:
Piduct C is .
or
Press [9].
You will hear the message:
Near proo’uct is .
I
.:f:
::
Guide for Non-Subscribers")
![Page 566
23 l Incomplete Call Service -
You will hear the prompt:
Please enter the extension of the person for whom you
wish to call, followed by u pound sign.
I
To enter by name please press a pound sign now.
For departrnen t dialing, press star.
To listen to the bulletin board message, press [I], fol-
lowed by a pound sign.
N-2-18 Guide for Non-Subscribers](http://img.usermanuals.tech/thumb/58/85361/w64_panasonic-kx-tvp150-guide-to-voice-processing-system-manager-edition_d-565.png "Page 566
23 l Incomplete Call Service -
You will hear the prompt:
Please enter the extension of the person for whom you
wish to call, followed by u pound sign.
I
To enter by name please press a pound sign now.
For departrnen t dialing, press star.
To listen to the bulletin board message, press [I], fol-
lowed by a pound sign.
N-2-18 Guide for Non-Subscribers")
23 0 Incomplete Call Service - ABC cl 2 Press [2] to accept the message. You will hear the prompt: Then, , I you will hear the prompt: Guide for Non-Subscribers N-2-13
23 l Incomplete Call Service - 2.3.3 Call Transfer to an Alternate Extension If your message is urgent, you can try calling another per- son specified by the extension you initially called. This sec- ond person may then be able to assist you. To reach the alternate extension: 1 The line you want is not available. You will hear the prompt: Sorry, no one is available to answer the call. To leave a message, press [l]. If your message is urgent, press [2]. To listen to a message from this party, press [3]. ABC cl 2 Press [2]. 2 Note: You may be asked for your name by the VPS. Then, the VPS calls specified extension. The party which answers the call hears the prompt: This call has been transferred from voice processing system. This call is jbr --. Talk with the person on the alternate extension, Note: If you cannot contact with anyone, press [*I to exit. Re-enter another extension number or call the operator for help by pressing [O]. N-2-14 Guide for Non-Subscribers
23 l Incomplete Call Service 2.3.4 Listening to the Personal Bulletin Board Even if you can’t talk with who you want to, you can receive their personal bulletin messages if prepared. These messages have been recorded by the party beforehand. There are up to 9 kinds of messages, and you can choose any number. To exit from the personal bulletin board, press [*I. Then, you can enter another command for the Incomplete Call Service. To receive the personal bulletin board messages: 1 The line you want is not available. You will hear the prompt. Sorry, no one is uvtriluble to unswer the cull. To Ie~ve CI nwssrrge, press [I J. [f your message is urgent, press [2 J. To listen to u messuge fiorn this putty, press [3 J. m 2 Press [31. l-z-l You will hear the menu for the personal bulletin board: (Example): ..: ;: I have ne,tl informution about product A, B, und C. To receive the infomution ubout product A, press (1 J. To receive the information ubout product B, press (21. To receive the infor’nmtion about product C, press [3/. To receive the informution about new product, press [9/. 3 Enter any key to receive the corresponding information. (Example): cl 1 Press [l]. You will hear the message: Guide for Non-Subscribers N-2-l 5
‘.. . _; i Incomplete Call Service Product A is . ABC cl 2 DEF cl 3 WXY cl 9 or Press [2]. You will hear the message: Product B is . or Press [3]. You will hear the message: Piduct C is . or Press [9]. You will hear the message: Near proo’uct is . I .:f: :: Guide for Non-Subscribers
:: : ..: .: .; , 23 0 Incomplete Call Service - 2.3.5 Calling Another Extension When the line you want isn’t available, you do not have to hang up to call another extension. If that extension is also busy or not answering, the VPS provides you with a prompt and a request to enter another command for Incomplete Call Service. To call another extension: 1 The line you want to get is not available. You will hear the prompt: oPL? q 0 .C.’ .:.::1 cl * 2 3 Sorry, no one is availabh to answer the cull. To leave a message, press (11. If your message is urgent, press [2]. To listen to a rnessuge fi.om this party, press (3j. Since there is no command you want in the menu, press [0] for help. You will hear the prompt: To leave your message, press [I]. If your message is urgent, press [2/. Ltsteiz to a message fi-on? this part)‘, press [3]. To call operator, press (01. To enter another extension, press [ */. Press [*I, then enter another extension number. The VPS will dial another extension. (Another Ext. No.) Note: As Step 2, you can press [*] instead of [O]. the VPS returns you to the top menu of the Automated Attendant Service. Guide for Non-Subscribers N-2-17
23 l Incomplete Call Service - You will hear the prompt: Please enter the extension of the person for whom you wish to call, followed by u pound sign. I To enter by name please press a pound sign now. For departrnen t dialing, press star. To listen to the bulletin board message, press [I], fol- lowed by a pound sign. N-2-18 Guide for Non-Subscribers
. .: .: . . : Chapter 3 Bulletin Board Service This chapter explains how you can listen to the VPS system’s Bulletin Board messages. Contents 3.1 Listening to the Bulletin Board Messages . . . . . . . . . . . N-3-2
: .! -1. < ‘ 31 e Listening to the Bulletin Board Messages There are following three ways to listen to the Bulletin Board Messages. 1. Service Access Commands Press [#] and [2] ([B]) at any time. ’ 2. Bulletin Board Port Dial an extension number which is connected to the Bulletin Board Service. 3. Custom Service At a Custom Service Top Menu, press the key which is assigned to the Bulletin Board Service in advance. By listening to the Bulletin Board Messages you can get useful information or you can contact with the person by pressing the appropriate key. Listening to the Bulletin Board Messages (using an example) 1 Press [#] and [2], at any time after gaining access to the VPS. You will hear the prompt of the top menu: Hello, this is Bulletin Board Service. For product information, press [l]. For telephone guide, press [2]. cl 2 Press [l] to get product information. 1 W-3-2 (1292-G) Guide for Non-Subscribers
31 0 Listening to the Bulletin Board Messages You will hear the prompt: To get back to the top menu, press [ *]. Nqte: If you want to press [2] in step 2, go to the Step 2’. cl 3 Press [I] if you want to get information about PBX. 1 You will hear the prompt: Here is information about PBX. About KX-T30810, press [I]. About KX-T61610, press 121. To get back to the previous message, press [ *]. ABC cl 2 Note: You may follow similar procedures when pressing [2] Step 3 to get information about telephone. cl 4 Press [l]. 1 You will hear the prompt: KX-T30810 has 3 CO lines, 8 extensions, TOLL restric- tion and programmable system features. To get back to the previous message, press [*I. or Press [2]. in I Guide for Non-Subscribers N-3-3
:c, :, : ‘ 31 0 Listening to the Bulletin Board Messages L-l 5 You will hear the prompt: SMDR port and programmable system features. To get back to the previous message, press [ $ J. Press [l] to contact with the person in sales department. You will hear the prompt: Iin culling PBX sales department. Please wait u moment. You can talk with the person. Note: If the called prompt: line is busy, you may hear the following Sorry, this line is busy. If you would like to hold, press [l]. Otherwise, press [2 J. Selecting Another Option ABC cl 2’ Press [2] to get telephone guide. 2 You will hear the prompt: To call sales department, press [I]. To get back to the top menu, press [ *]. N-3-4 Guide for Non-Subscribers