Panasonic Kx-Tvp150 Voice Processing System Guide
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36 0 Checking Delivery Status 3.6.1 Confirmation of Receipt To be provided with information on the delivery status: Each subscriber can use up to 84 delivery status data entries and can review their contents by receiving a voice prompt. In the case of messages which have ‘already been delivered, the VPS also announces the date and time of delivery. It is also possible to review the delivery status for each individual destination on a group delivery list. Finally, messages which have not yet been delivered can be canceled by the sender, if desired. When all 84 of the delivery statuses have been set, the old- est status will be deleted automatically, and you cannot check the delivery of that message any more. Once the subscriber has listened to the delivered status data entries, they are deleted automatically. . 1 Dial an extension number which is connected to the Voice (Voice Mail Service’s Mail Service. Extension Number) :. ,. -. .,_-,, ,‘. You will hear the prompt: Good morning/Good afternoon/Good evening. You have reached the voice processing system. Please enter the mailbox number of the person for whom you wish to leave a message, followed by a pound sign [#I. To enter by name, please press a pound sign [#/ now. If you are using a rotary telephone, please wait a moment. For call transfer, press [OJ. Subscriber’s Guide u-3-47
36 l Checking Delivery Status 2 Press star [*I, then enter your mailbox number. (Your mailbox number) You will hear the prompt: Please enter the password, followed by a pound sign. I ;_ : .: (Your Password) 3 Enter the password. 4 The VPS will announce the number of messages. You will hear the prompt: DEF cl 3 To receive a message, press [I]. To deliver a messuge, press [2]. For other features, press [3]. For help at any time, press [O]. 5 Press [3] for Other Features. You will hear the prompt: To check mailbox distribution, press [I]. a For automated attendant status press [2]. For mailbox management, press [3]. Press [I] to check distribution status. You will hear the prompt: 1 You have . . . . messages to verljj. I I , I U-3-48 Subscriber’s Guide
36 0 Checking Delivery Status _ cl 1 ABC cl 2 cl * Message for . . . was received on . at . . . Message sent on . . at . for has not been received. Message sent on . . . at for . has been erased* becuuse n~essage retention time bus expired. To play the message, press [I J. To check the previous message, press [I J twice. To check the next message, press (21. To cancel this message or verification, press [3 J. 7 Press [l] to review the message. 8 Press [2] to check the next message. 9 Repeat steps 7-K 10 Press star [*I, if you want to exit. Subscriber’s Guide u-3-49
.A” .L 36 0 Checking Delivery Status 3.6.2 Deleting an Undelivered Message When a subscriber has a message which no longer needs to be delivered, he can delete it before it is sent to the receiver. In addition, if the subscriber has sent a group message which no longer needs to be delivered and there are some members who have not yet received the message, he can remove the message from mailboxes of those who have received it. For the delivery status to be used to delete an undelivered message, there must be a delivery status for the message beforehand. To delete an undelivered message: (Voice Mail Service’s Extension Number) 1 Dial an extension number which is connected to the Voice Mail Service. You will hear the prompt: Good morning/Good afternoon/Good evening. You have reached the voice processing system. Please enter the mailbox number of the person for whom you wish to leave a message, followed by a pound sign r#]. To enter by name, please press a pound sign [#/ now. If you are using a rotary telephone, please wait a moment. For call transfer, press [O]. (Your mailbox number) 2 Press star [*I, then enter your mailbox number. You will hear the prompt: u-3-50 Subscriber’s Guide
.:. .i 36 l Checking Delivery Status DEF cl 3 (Your Password) 3 Enter the password. The VPS will announce the number of messages. You will hear the prompt: DEF cl 5 3 cl 6 1 To receive cl messuge, press (I]. To deliver CI messcrge, press (21. For help ut my time, press (01. Press [3] for Other Features. You will hear the prompt: To clzeck mnilbox distribution, pr-ess [ 11. Press [l] to check distribution status. You will hear the prompt: I You huve messages to verijj. I I Message for. wns received on . . . nt . I Messqe sent on . . at .fbr lms not been received. I Message sent on . . . . nt . . jh hers been erased, because message reten tioii time hns expired. Subscriber’s Guide u-3-5 1
36 l Checking Delivery Status - To pluy the messcrge, press [I]. To check the previous message, press [I / twice. To check the next message, press [2]. a To cancel this message or verification, press [3]. DEF cl 7 Press [3] to cancel the message or verification. 3 You will hear the prompt: To delete distribution ver$ccrtion of this messuge, press [I]. To cancel message delivery, press [2/. ABC cl 8 Press [2] to cancel the message delivery. 2 You will hear the prompt: The message delivery is canceled. U-3-52 Subscriber’s Guide
36 l Checking Delivery Status . 3.6.3 Deleting an Unnecessary Delivery Status If the subscriber has used all 84 delivery statuses, the sta- tus of the oldest message is automatically deleted when a new message is recorded. If he or she has an unnecessary status, he or she can delete it to add the delivery status of a new message before recording the message. Once the sta- tus of a message which has already been delivered to the destination is checked, the status is automatically deleted. To delete an unnecessary delivery status: l-7 Same as Deleting an Undelivered Message. cl 8 Press [I] to delete distribution verification of 1 You will hear the prompt: the message. Subscriber ‘s Guide u-3-53
:. : Voice Mai This chapter tells you about Voice Mail Service, one of the main features of the VPS. With this feature, you can leave a message in the VPS which will be delivered to your intended party. Furthermore you can specify your message as a private one or as urgent one. Contents _..: -,.: 1.1 What is a Voice Mail Service? .......................... N-I-2 1.2 Calling the VPS ............................................... N-I-3 1.2.1 Calling the Voice Mail Service .............. N-l -3 1.3 Recording a Message ....................................... N-I-5 1.3.1 Recording in a Subscriber’s Mailbox ................................................ N-l-6 1.3.2 Recording in the General Delivery Mailbox ................................................ N-l-7 1.3.3 Accepting a Message ............................. N-l-9 I .3.4 Reviewing a Message ............................. N-l-9 1.3.5 Pausing and Continuing Recording ...... N-1-10 1.3.6 Adding a Message ................................. N-l-l 1 1.3.7 Making the Message Urgent ................. N-1-12 1.3.8 Making the Message Private ................. N-l - 13 1.4 Receiving a Message from the VPS ................. N-I-14 1.4.1 Receiving a Message ............................ N-l- 14 1.4.2 Holding the Call ................................... N-1-14 1.4.3 Making the VPS Call Back Later ........ N-l - 15 1.4.4 Immediate Reply ................. . ................ N-1-15 1.5 Receiving a Message from the Guest Mailbox ................................................ N-I-17
11 0 What is a Voice Mail Service? _ When you call the VPS and reach the Voice Mail Service, you will hear the following prompt after the Company greeting: Plecrse enter the mailbox number of the person for whom you wish to leave a message, followed by a pound sign. To enter by name, please press a pound sign now. If you ure using a rotary telephone, please wait a moment. For call transfer, press (01. - - - - The VPS’s Voice Mail Service presents you with the feature of leaving your message to the intended person if the per- son has his or her own mailbox, or even if not. You can confirm your message and edit or add to it if you are using a touch-tone telephone. Also, you can specify your mes- sage as a private one (i.e. only your intended person can hear your message), and you can make your message an urgent one. If you are assigned with a guest mailbox by your intended person, you can receive the message of the person by enter- ing the mailbox number, then the password provided by the person. You can record your reply in the same mail- box. This chapter explains to you the procedures for the follow- ing features: Calling the VPS (See 1.2) Recording a message if you cannot contact with the intended person (See 1.3 Recording a Message) Receiving a message delivered by the VPS (See 1.4 Receiving a Message) Calling the VPS to receive a message in the guest mailbox (See 1.5 Receiving a Message from the Guest Mailbox) N-l-2 Guide for Non-subscribers