Panasonic Kx-Tvp150 Voice Processing System Guide
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12 l How To Use This Manual _ This manual consists of nine chapters as follows: - Chapter 1 Introduction - explains the features of the Voice Processing System (VPS) and construction of this manual. - Chapter 2 System Configuration and Installation - explains the configuration in hardware/software of the VPS and how to install (locate and correct) the VPS. - Chapter 3 System Administrator’s Guide - explains the initial settings of the VPS system as the job of the System Administrator. - Chapter 4 System Manager’s Guide - explains the sup- plemental initial settings of the VPS system and mainte- nance of the system, especially of the mailboxes, as the job of the System Manager. - Chapter 5 Message Manager’s Guide - explains mes- sage transfer in the general mailbox and modification of some of the voice prompts of the VPS as the job of the Message Manager. - Chapter 6 Bulletin Manager’s Guide - explains the recording and maintenance of the bulletin board messages as the job of the Bulletin Manager. - Chapter 7 Troubleshooting Guide - explains what to do when the VPS malfunctions. - Chapter 8 Specifications - explains the specifications of the VPS. - Chapter 9 Glossary - explains terms used in the VPS manuals. If you bear in mind the basic key operation (from the data terminal keyboard and/or from the touch-tone telephone) of the VPS, it will help you to operate the VPS quickly. M-l-6 Introduction Manager ‘s Guide
12 0 How To Use This Manual - Telephone Key Operation Telephone key cl * OK? cl 0 TUV cl 8 Functions Exit the current menu in the voice prompt (back up) Call the operator for Non-Subscriber Help guidance for Subscriber Change the voice level when listening to a message Control playback speed when listening to a message Various functions assigned depending on the program Dial by name Bulletin Board Service Department Dialing Login Voice Mail Service Restart (Subscriber’s main command) Call transfer Exit the menu Note: Keys listed above cannot be used when functions have been assigned to each number, or when entering the num- ber as some value (such as mailbox numbers) which repre- sents the origina .1 meaning (e.g. key 1 means the figure 1). Manager’s Guide Introduction M- l-7 (1292-G)
‘ ::: ., :J 12 l How To Use This Manual _ Data Terminal Keyboard Operation @VT220 Compatible Terminal Key T -1 + PI rI [91 [RETURN] [\I Functions Move reversed line up Move reversed line down Move reversed item to the right Move reversed item to the left Directly move reversed line or item to the specified number Select reversed item Exit and return to the previous step in the menu l Other RS-232C Terminal (ASCII Terminal) . I Key [I] - [9], then [RETURN] I\1 ! Functions I Select item from the menu on the screen Exit and return to the previous step in the menu M-l-8 Introduction Manager’s Guide (1292-G)
Chapter 2 System Configuration and Installation This chapter tells you about the configuration of the VPS system, expansion of the system, and how to install the VPS. Contents 2.1 What is a System Configuration? ..................... M-2-2 2.1.1 CO Card ................................................. M-2-5 2.1.2 DSP Card ............................................... M-2-5 2.1.3 Hard Disk Drive .................................... M-2-5 2.1.4 CPU Card .............................................. M-2-5 2.1.5 System Expansion .................................. M-2-6 2.2 How to Install the VPS .................................... M-2-9 2.2.1 Where can the VPS be installed? .......... M-2-10 2.2.2 Connecting Telephone Lines to the VPS .............................................. M-2-13 2.2.3 Connecting a Data Terminal or a Printer to the VPS ........ $. ................ M-2-17 2.2.4 Connecting the Power Cable to the VPS .............................................. M-2-21 2.2.5 Starting the System ................................ M-2-22
21 a What is a System Configuration?- The Voice Processing System (VPS) comprises a CO card, a DSP card, the CPU card, a hard disk drive and propri- etary system software. The VPS can be expanded to be able to handle up to eight simultaneous calls and store up to 10.5 hours of voice data by installing expansion units such as additional CO cards, DSP cards, and a hard disk drive. Overview of the Voice Processing System Unit Reset Button + To EIA (RS-232C -+ Interface) To Telephone + Line Panasonic ,Alarm Indicator . Running Indicator _ Power Indicator + Power Switch eTo AC Outlet e To Battery Adaptor (Option) M-2-2 Configuration & Installation Manager’s Guide
hat is a System Configuration?. Inside View of the Voice Processing System Reset Button Metal Board EIA Connet (RS-23 /’ ctor 12C) -1 I 71 r / / I I / I l/ I I Ii- / CPU Card Alarm Indicator . Running Indicator L Power Indicator Power Switch Hard Disk ,---- Drive DC Jack for Optional - Battery Adaptor AC Power Jack Manager’s Guide Configuration & Installation M-2-3
‘- ;,: ,p; _,- : -_ ’ 21 a What is a System Configuration? The Name of Parts Back-up Battery Reset Button Metal Board Note: EIA Connector (RS-232C) During power failure, clock and parameter setting memory is protected from loss by the back-up batteries included. Pressing the Reset Button reboots the system beginning with the self test. However, set patameters and data are not deleted. To protect the printed circuit board from static electricity, first discharge any body static by touching the metal board. Connecting a data terminal to the VPS unit via EIA con- nector allows the System Administrater to set the system parameters of the VPS system. A serial printer can be con- nected to this port to print the reports. AC Power Jack Connect the Power Cable to an AC outlet dedicated to the VPS unit. DC Jack for Optional Battery Adaptor Connect the optional Battery Adapter to this jack. Power Switch Pressing the Power Switch starts the system beginning with the self test. When making any connections or removing the cover, be sure the Power Switch is turned off. Power Indictor When the Power Switch is turned on, this indicator lights. Running Indicator When the Running Indicator lights green, the VPS per- forms the services. Alarm Indicator The Alarm Indicator indicates errors of the system or when errors occurred during the VPS services. M-2-4 Configuration & Installation Managers Guide
21 l What is a System Configuration?- 2.1.1 CO Card 2.1.2 DSP Card 2.1.3 Hard Disk Drive 2.1.4 CPU Card :.::’ , .A .., .- : : Manager’s Guide Configuration & Installation M-2-5 The telephone line interface (CO card) transmits and receives analogue signals to and from the telephone line. The analog input signal is digitized at a sampling rate of 8 kHz to create an 8-bit digital signal. The CODEC facility is on the DSP card and consists of two digital signal processors (DSP) and voice buffer. When a user calls the VPS, one of the DSPs compresses the digi- tal signal sent from the CO card. The compressed signal is stored in a voice buffer, then written to the hard disk. When a message stored on the hard disk is played back, the DSP first decompresses the stored data and the result- ing signal is then sent to the CO card. The hard disk drive is connected to the central micropro- cessor via a SCSI interface. The hard disk stores the pro- prietary system program, the system administration table and the voice prompts (about 40 minutes’ worth). In addi- tion, it has the capacity to record approximately 4.6 hours of recorded messages from callers. The CPU Card comprises the central microprocessor, ROM, dynamic RAM, the clock generator for the time- sharing switch, a Rotary switch, an RS-232C interface and a SCSI host adaptor. The central microprocessor communicates with and con- trols the sub-microprocessors on the CO card and DSP cards via FIFO memory. The system ROM stores ROM-based system programs, self-diagnostic software, test programs and backup pro- grams. Application programs and the system administration table from the hard disk are read into dynamic RAMS for use by the system. The rotary switch on the CPU card is used, for example, when performing initial parameter settings. There are 10
‘. 21 l What is a System Configuration? Note 1: Note 2: switch positions, and it is normally left in the 0 setting. When set to position 1, the RS-232C parameters are initial- ized when the system is booted up (see Note 1). This set- ting should be used if there is some uncertainty about the parameters to be used when making connections. When the switch is set to position 5, the system parameters are ini- tialized and set automatically to the factory default values (see 3.48) when the system is booted up. When position 9 is selected, the watchdog timer is disabled. This is a special mode which is used, for example, to conserve system resources. The other positions (2, 3, 4, 6, 7 and 8) are not defined. The RS-232C parameters (default values) are as follows: Speed: 9,600 bps, Number of data bits: 8, Number of stop bits: 1, Parity: None. . If you need to set the switch to a position other than 0, reboot the computer after changing the switch position for the new setting to take effect. Then, after the task for which the special rotary switch setting was required has been accomplished, reset the switch to 0 and again reboot the system. The RS-232C interface can be used to connect a terminal or printer to the system. It can then be used to establish system settings, administer the system and check usage sta- tus. The clock generator supplies the clock signal to the time- sharing switch, which connects the CO card with DSP cards. The time-sharing circuit performs parallel-serial data conversion. 2.1.5 System Expansion The basic VPS configuration utilizes two phone lines and is capable of handling two calls at a time. It can store up to 4.6 hours of voice data. This basic configuration can be expanded to handle up to a maximum of eight simulta- neous calls with 10.5 hours of voice data storage. In order to add more telephone lines, additional CO cards can be installed. This will make it possible to provide more incom- ing call services, such as the Voice Mail service, Automated Attendant service and the Bulletin Board service. To enable the system to handle more calls simultaneously, more DSP cards should be added. M-2-6 Configuration & Installation Manager ‘s Guide
21 0 What is a System Configuration?- Increasing the Number of CO Cards (Phone Lines) : ., Increasing the Number of DSP Cards Increasing the Number of Hard Disk Drives Other Options: Modem Card : .’ Battery Adaptor By installing up to four CO cards in free slots, the number of lines the VPS can handle may be increased to eight. One of the four incoming call services (Voice Mail, Automated Attendant, Bulletin Board or Interview Service) can be assigned to each line. In addition, each line can be assigned three outgoing call services, such as Message Waiting Noti- fication, Urgent Message Notification and External Deliv- ery. With four additional DSP cards installed, the VPS is able to handle eight calls simultaneously. Each DSP card houses two DSPs, each of which is connected to a separate telephone line. Each DSP encodes and decodes incoming and outgoing voice signals, respectively, and can handle a single incoming call service or a single outgoing call service. at a time. By installing an optional hard disk drive (Panasonic, KX-TVP151) in addition to the system drive, the system’s capacity for recording voice messages from callers can be increased up to a maximum of 10.5 hours. The second optional hard disk drive is used exclusively for storing recorded messages from callers. For the installation proce- dure of the hard disk drive expansion, please refer to the installation manual of KX-TVP15 1. After installing an optional modem card to the VPS the diagnostic and remote programming services can be per- formed. By connecting the VPS to an optional Battery Adaptor , which can be connected to two automobil type batteries (12 VDC x 2), the VPS cannot be interrupted by an AC power failure. Hard Disk Drive KX-TVP 15 1 CO Card KX-TVP152 DSP Card KX-TVP153 . Modem Card KX-T123296 Battery Adaptor KX-A26 Manager’s Guide Configuration & Installation M-2-7