Panasonic Kx-Tvp150 Voice Processing System Guide

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0 Setting Up Mailboxes 
What you will do: 
Your primary duty as System Manager will be to create 
mailboxes for new VPS subscribers and to keep the system 
organized by deleting unneeded passwords and mailboxes. 
You will also have the task of System Administrator. All 
you need to .carry out such a request is the mailbox num- 
ber. 
- Deleting a Mailbox (See 4.2.1) 
- 
Deleting a Mailbox Password (See 4.2.2) 
- 
Creating a Mailbox (See 4.2.3) 
- 
Editing a Mailbox (See 4.2.4) 
, 
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Setting Up Mailboxes 
42.11. Deleting a Mailbox 
., .: 
-I ; 
.‘i 
; : 
: : On occasions, a user may ask you to delete his or her mail- 
box because it is no longer needed. This is one of your 
tasks as System Manager. All you need to-carry out the 
request is the mailbox number. 
To delete a subscriber’s 
mailbox: 
‘ 
1 Dial an extension number which is connected to the Voice 
(Voice Mail Service’s Mail Service. 
Extension Number) 
You will hear the prompt: 
Good mar-ning/Goorl @et-noon/Good everkg. 
You huve reached the voice processing system 
Please enter- the muilhox nwnbel. qf the person ji)r whom 
you wish to leave u message, follon,ecl by n pound sign. 
To enter b)i nume, please press u pound sign noll’. 
If’ you are using a rotary telephone, please wait u moment. 
For call transfer., press [O]. 
2 Press the star [*I, then enter the System Manager’s mail- 
(System Manager’s box number. 
mailbox number) 
You will hear the prompt: 
I Please enter the pussword, ,followed by u pound sign. 
I 
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Setting Up Mailboxes 
3 Enter the password. Then press [#I. 
(System Manager’s 
password) 
You will hear the prompt: 
To receive a message, press [l]. 
To deliver a message, press [2]. 
For a system report, press [3]. 
For other features, press [4]. 
For help at any time, press [O]. 
Press [4] to go to the Other Features Menu. 
You will hear the prompt: 
To check mailbox distribution, press [l]. 
To set up mailbox, press (21. 
To set system group distribution list, press [3]. 
To set system 
parameters, press [4]. 
To set the clock, press [S]. 
To customize your mailbox, press [6]. 
ABC 
cl 
5 Press [2] to go to the Mailbox Setup Menu. 
2 
You will hear the prompt: 
To assign and edit the mailbox, press (I]. 
To delete the mailbox, press [2]. 
To reset the mailbox password, press [3/. 
ABC 
cl 
6 Press [2] to delete the mailbox. 
2 
You will hear the prompt: 
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Setting Up Mailboxes 
Please enter the mailbox number, followed by a pound 
sign. 
Note: 
c 
If the mailbox that you wish to delete is being used at this 
time, the action is cancelled with the prompt “Sorry, can- 
not delete a mailbox now” and the VPS returns you to the 
Mailbox Setup Menu. 
(Mailbox number) 
7 Enter the mailbox number to delete. 
You will hear the prompt: 
Mailbox... 
To keep this mailbox, press (I]. 
To delete this mailbox, press [2]. 
:,..; : 
r 
..: ABC 
cl 
8 
2 
Note: Press [2] to confirm the deletion of the mailbox. 
The VPS will then guide you to the Mailbox Setup Menu 
(Step 5). 
Remember, you can exit the current menu by pressing [*I 
at any time. 
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42 
0 Setting Up Mailboxes 
4.2.2 
Deleting a Mailbox Password 
Subscribers have the option of assigning a password to 
their mailboxes to personalize and protect them. This pre- 
vents other subscribers from using any of -their mailbox 
functions other than Message Recording. Once a password 
has been assigned to a mailbox, it must be entered cor- 
rectly every time the subscriber wishes to enter the system. 
It is therefore very important that each subscriber remem- 
ber his or her password. If, however, a subscriber does 
happen to forget it, as System Manager you can erase the 
current password. This will allow the subscriber to set a 
new one. 
To delete a password: 
1 
(Voice Mail Service’s 
Extension Number) 
2 
(System Manager’s 
mailbox number) Dial an extension number which is connected to the Voice 
Mail Service. 
You will hear the prompt: 
Good morning/Good c~fternoon/Good evening. 
You 
he renclmi the voice processing system. 
Please enter the ndbos number qf the person for wl~otn 
you wish to leave a nzessrrge, follou~ed b?, N powd sigm 
To enter by mme, please press N pound sign now. 
[f you me using a rotary telephone, please wait n moment. 
For cdl transfer, press [O]. 
I 
Press the star [*I, then enter the System Manager’s mail- 
box number. 
You will hear the prompt: 
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							42 l Setting Up IMailboxes 
(System Manager’s 3 
password) Enter the password. Then press [#I. c 
You will hear the prompt: 
GHI 
cl 
4 
4 Press [4] to go to the Other Features Menu. 
You will hear the prompt: 
ABC 
cl 
5 Press [2] to go to the Mailbox Setup Menu. 
2 
You will hear the prompt: 
To ussig77 cd edit tl7r mdbos. press (I J. 
DEF 
cl 
6 Press [3] to reset the password. 
3 
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Setting Up Mailboxes 
the mailbox number, followed by a pound 
‘ 
(Mailbox number ) 7 Enter the mailbox number whose password is to be 
deleted. Then press [#I. 
mmm,,, 
You will hear the prompt: 
To delete the current password, press [I]. 
Otherwise, press [2]. 
cl 8 
Press [l] to delete the password. 
1 You will hear the prompt: 
The password is deleted. 
The VPS then guides you to the Mailbox Setup Menu 
(Step 5). 
Note: Remember, you can exit the current menu by pressing [JF] 
at any time. 
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Setting Up Mailboxes 
4.2.3 
Creating a Mailbox 
Another one of your jobs as System Manager is to create 
new mailboxes, both for established users and- for new sub- 
scribers. This allows established users to expand their sys- 
tems and forms the basis for new subscribers’ systems. To 
create a new mailbox, you will have to answer a number of 
prompts. These enable or disable certain functions on the 
user’s mailbox. Make sure to record each of these decisions 
for each mailbox on the work sheets provided. 
What you will enter: 
- 
- 
- 
- 
- 
- 
How to use worksheets 
Mailbox Setup 
Subscriber’s Voiced Name 
Initial Four Letters of 
Subscriber’s Last Name 
Subscriber’s Voiced Name 
Initial Four Letters of Subscriber’s Last Name 
Mailbox Extension Number 
Special Feature Authorization 
Class of Service Number 
Other secondary parameters 
Worksheets make it easier to install new mailboxes by 
summarizing all the necessary information. In this first sec- 
tion you will find a detailed explanation of each function 
listed on the work sheet. The actual prompts you will hear 
are found under the numbered steps. 
To install a mailbox in the system, the user must record his 
or her name. The VPS allows a maximum of four seconds 
in which to record the name, and it should be spoken 
slowly and clearly. The subscriber should use the name by 
which he or she is most commonly called, because this will 
be the name you and the system will use for notification of 
messages or announcements. 
If the user or an outside caller forgets the subscriber’s mail- 
box number or extension, he or she can specify the desired 
mailbox by entering the first four letters of the last name 
of the owner of the desired mailbox. The VPS will ask the 
caller if he or she wishes to call or access the extensions or 
mailboxes belonging to the persons whose surnames begin 
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42 
0 Setting Up Mailboxes 
Extension Number 
with the same four letters. This means that it is possible to 
contact a subscriber even if you do not remember the cor- 
rect mailbox number or extension. 
Each extension can have one mailbox. If a user calls an 
extension through the Automated Attendant service and 
the line is busy or there is no answer, he or she is automat- 
ically transferred to the mailbox and can leave a message 
there, if desired. To make VPS management easier, it is a 
good idea to assign each mailbox the same number as the 
extension belonging to its owner. 
Authorization of Message 
Notification 
This function allows the subscriber to be notified if there is 
a message waiting. Should the subscriber request it (and 
receive authorization from you, the System Manager) he or 
she can choose from three different types of message noti- 
fication: Message notification light, beeper or direct call.‘ 
Interview Mailbox 
Authorization 
Guest Account 
Authorization 
There is a special “sub-mailbox” which can record a series 
of questions to prompt callers who wish to leave messages 
for the necessary information. The VPS can only accom- 
modate a maximum of sixteen interview mailboxes, how- 
ever, so only sixteen subscribers can assign the interview 
messages. It is your job to assign numbers to the interview 
mailboxes. These numbers should be different from the 
owners’ mailbox number. This will allow callers to access 
an interview mailbox directly by entering its number and 
not have to pass through the extension and main mailbox. 
This function allows a subscriber to maintain up to four 
“Guest mailboxes”. The authorized subscriber can set up a 
guest mailbox so that his/her guest can access it and 
receive the subscriber’s messages from it. The guest mail- 
box is a private communication box between the subscriber 
and his/her guests. 
Personal Bulletin Board 
Authorization 
This function enables the subscriber to use one of 16 pri- 
vate bulletin boards where callers who were unable to 
reach his or her extension can receive announcements via 
the Automated Attendant service. Up to nine bulletin 
board messages can be posted for callers. 
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Setting Up Mailboxes 
Class of Service No. 
External Message 
Delivery Authorization 
Message Retention Time 
Maximum Message 
Length 
Mailbox Capacity 
Creating Mailboxes: 
To create a mailbox: 
1 
(Voice Mail Service’s 
Extension Number) A group of subscribers is assigned to one of eight classes of 
service. The incoming and outgoing call services are 
assigned to each group and port by the System Adminis- 
trator or the System Manager. c 
This function enables the subscriber to instruct the VPS to 
call an outside telephone number within the specified call 
duration time and play a previously recorded message. 
Redialing also can be set up. 
The length of time messages will be kept can be set from 1 
to 30 days. The most appropriate setting will depend on 
the subscriber’s schedule and the storage capacity of the 
system. After a message has been held for the set message 
retention time, it is deleted automatically. 
The maximum length for recorded messages can be set 
from 1 to 12 minutes. The most appropriate setting will 
depend on the storage capacity of the system. When a mes- 
sage exceeds the maximum message length during the call- 
er’s message recording, the VPS informs the caller of it 
with a beep tone and terminates the recording. 
The number of messages that can be recorded in the sub- 
scriber’s mailbox can be set from 5 to 99, depending on the 
needs of the user and the storage capacity of the system. If 
a mailbox is full, no more messages can be recorded until 
the previous ones are erased. 
Dial an extension number which is connected to the Voice 
Mail Service. 
You will hear the prompt: 
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