Panasonic Kx-Tvp150 Voice Processing System Guide
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![Page 537
<
:
13 a Recording a Message
1.3.3
Accepting a Message
After recording, you are asked whether you accept the
message or not. By doing this, you tell the system that you
are satisfied with the message and want to store it to
deliver.
Note: Please remember that once you have accepted the message,
‘ you cannot change it.
To accept a message: After recording the message, you will hear the prompt:
To r-evielt: press [I].
To uccept, press [2].
To record n neM1 one, press [3].
To L&‘, press [4]....](http://img.usermanuals.tech/thumb/58/85361/w64_panasonic-kx-tvp150-guide-to-voice-processing-system-manager-edition_d-536.png "Page 537
<
:
13 a Recording a Message
1.3.3
Accepting a Message
After recording, you are asked whether you accept the
message or not. By doing this, you tell the system that you
are satisfied with the message and want to store it to
deliver.
Note: Please remember that once you have accepted the message,
‘ you cannot change it.
To accept a message: After recording the message, you will hear the prompt:
To r-evielt: press [I].
To uccept, press [2].
To record n neM1 one, press [3].
To L&‘, press [4]....")
![Page 538
13 l Recording a Message
._.
‘
To review, press [I].
To accept, press [2].
To record a new one, press [3].
To add, press [4].
To erase and exit, press [*I.
2 Press [l] to review the message.
1.3.5 Pausing and Continuing Recording
When you are recording a message, you might want to stop
for a while and think about what you will say. If you want
to stop recording, use the pause feature. This allows you to
do whatever you want for an indefinite period of time
while not losing your place in...](http://img.usermanuals.tech/thumb/58/85361/w64_panasonic-kx-tvp150-guide-to-voice-processing-system-manager-edition_d-537.png "Page 538
13 l Recording a Message
._.
‘
To review, press [I].
To accept, press [2].
To record a new one, press [3].
To add, press [4].
To erase and exit, press [*I.
2 Press [l] to review the message.
1.3.5 Pausing and Continuing Recording
When you are recording a message, you might want to stop
for a while and think about what you will say. If you want
to stop recording, use the pause feature. This allows you to
do whatever you want for an indefinite period of time
while not losing your place in...")
![Page 539
13 0
Recording a Message
1.3.6
Adding a Message
Note:
To add to a message:
If you realize that you want to say more, you may want to
change the message. It isn’t necessary to make a new one.
If the message has not been accepted yet, you can add a
message at the end of the message you have just recorded.
If a message has already been accepted, you cannot add a
message.
After recording the message, you will hear the prompt:
To review, press [I].
To accept, press [2/.
To record a new one,...](http://img.usermanuals.tech/thumb/58/85361/w64_panasonic-kx-tvp150-guide-to-voice-processing-system-manager-edition_d-538.png "Page 539
13 0
Recording a Message
1.3.6
Adding a Message
Note:
To add to a message:
If you realize that you want to say more, you may want to
change the message. It isn’t necessary to make a new one.
If the message has not been accepted yet, you can add a
message at the end of the message you have just recorded.
If a message has already been accepted, you cannot add a
message.
After recording the message, you will hear the prompt:
To review, press [I].
To accept, press [2/.
To record a new one,...")
![Page 540
; ‘,
: :
: :
13 0 Recording a Message
3 Press [2] if it is acceptable.
ABC
cl 2
1.3.7
Making the Message Urgent
To specify
message: an urgent
After recording the message, you will hear the prompt:
To review, press [I].
To accept, press [2].
To record CI new one, press [.?I.
To add, press [4].
To erme and esit, press [ #=I.
ABC
cl
1 Select [2].
2
2 If you accept the message in Step 3 or after you have
changed it, you will hear the prompt:
Your recording bus been accepted.
The VPS...](http://img.usermanuals.tech/thumb/58/85361/w64_panasonic-kx-tvp150-guide-to-voice-processing-system-manager-edition_d-539.png "Page 540
; ‘,
: :
: :
13 0 Recording a Message
3 Press [2] if it is acceptable.
ABC
cl 2
1.3.7
Making the Message Urgent
To specify
message: an urgent
After recording the message, you will hear the prompt:
To review, press [I].
To accept, press [2].
To record CI new one, press [.?I.
To add, press [4].
To erme and esit, press [ #=I.
ABC
cl
1 Select [2].
2
2 If you accept the message in Step 3 or after you have
changed it, you will hear the prompt:
Your recording bus been accepted.
The VPS...")
![Page 542
‘
14
0
Receiving a Message from the VPS
The VPS will call you to connect the call from a subscriber
or from a non-subscriber, or to deliver his or her message
to you.
1 The VPS calls you.
You will hear the prompt:
- To receive the message, see 1.4.1.
- To hold the ,call, see 1.4.2
- To making the VPS to call hack later, see 1.4.3
Hello.
I have CI message for ----.
To receive the message, press [I].
To hold this cull, press [2/.
If you wunt me to call back later., press [8].
Note: If you...](http://img.usermanuals.tech/thumb/58/85361/w64_panasonic-kx-tvp150-guide-to-voice-processing-system-manager-edition_d-541.png "Page 542
‘
14
0
Receiving a Message from the VPS
The VPS will call you to connect the call from a subscriber
or from a non-subscriber, or to deliver his or her message
to you.
1 The VPS calls you.
You will hear the prompt:
- To receive the message, see 1.4.1.
- To hold the ,call, see 1.4.2
- To making the VPS to call hack later, see 1.4.3
Hello.
I have CI message for ----.
To receive the message, press [I].
To hold this cull, press [2/.
If you wunt me to call back later., press [8].
Note: If you...")
![Page 543
:
:. ;..-
. . .
:.
14
0 Receiving a Message from the V-PS
I To retrieve the call, press [2]. I
1.4.3
Making the VPS Call Back Later
TUV l-l 1
Press [8] to make the VPS call you back later.
8
- The VPS will then call you back later.
1.4.4
Immediate
To reply to the message
immediately:
Reply
1
ABC
cl
2
2
3
cl
4
1
5
When you receive a message from a subscriber, the VPS
records the mailbox number and the extension number of
the message sender. In this manner, you can call back...](http://img.usermanuals.tech/thumb/58/85361/w64_panasonic-kx-tvp150-guide-to-voice-processing-system-manager-edition_d-542.png "Page 543
:
:. ;..-
. . .
:.
14
0 Receiving a Message from the V-PS
I To retrieve the call, press [2]. I
1.4.3
Making the VPS Call Back Later
TUV l-l 1
Press [8] to make the VPS call you back later.
8
- The VPS will then call you back later.
1.4.4
Immediate
To reply to the message
immediately:
Reply
1
ABC
cl
2
2
3
cl
4
1
5
When you receive a message from a subscriber, the VPS
records the mailbox number and the extension number of
the message sender. In this manner, you can call back...")
![Page 544
14 l Receiving a Message from the VPS
To review, press (I].
To accept, press [2].
To record a new one, press [3].
To add, press [4/.
To erase and exit, press [#=I.
ARC
0
6 Press [2] to accept the message.
2
You will hear the prompt:
I Your recording has been accepted. I
To skip the message:
Your reply will be delivered to the sender’s mailbox.
While playing messages, you can skip either forward
backward for 4 seconds into the message.
JKL
cl
1 Press [5] to rewind.
5
MN0
cl
2 Press...](http://img.usermanuals.tech/thumb/58/85361/w64_panasonic-kx-tvp150-guide-to-voice-processing-system-manager-edition_d-543.png "Page 544
14 l Receiving a Message from the VPS
To review, press (I].
To accept, press [2].
To record a new one, press [3].
To add, press [4/.
To erase and exit, press [#=I.
ARC
0
6 Press [2] to accept the message.
2
You will hear the prompt:
I Your recording has been accepted. I
To skip the message:
Your reply will be delivered to the sender’s mailbox.
While playing messages, you can skip either forward
backward for 4 seconds into the message.
JKL
cl
1 Press [5] to rewind.
5
MN0
cl
2 Press...")
![Page 546
15 0 Receiving a Message from the
Guest Mailbox
Receiving a Message You will hear the prompt:
You have one message.
or
You have ---- messages.
The message(s) will be played.
4 Listen to the message for you.
You will hear the prompt:
1 To repeat this message, press [I].
To play the next message, press [I].
To reply, press [4].
For help, press [O].
Note: You can press [0] for more information. See the next sec-
tion Reviewing a Message.
Immediate Reply
GHI
cl
5 Press [4] to replay this...](http://img.usermanuals.tech/thumb/58/85361/w64_panasonic-kx-tvp150-guide-to-voice-processing-system-manager-edition_d-545.png "Page 546
15 0 Receiving a Message from the
Guest Mailbox
Receiving a Message You will hear the prompt:
You have one message.
or
You have ---- messages.
The message(s) will be played.
4 Listen to the message for you.
You will hear the prompt:
1 To repeat this message, press [I].
To play the next message, press [I].
To reply, press [4].
For help, press [O].
Note: You can press [0] for more information. See the next sec-
tion Reviewing a Message.
Immediate Reply
GHI
cl
5 Press [4] to replay this...")
13 l Recording a Message 1.3.8 Making the Message Private In the VPS system, you can have a ‘private’ message which is like a private letter in the actual post offic,e service. This allows you to have your message received only by the intended recipient. If you want to record a private message, you can specify it after recording. To specify a private message: After recording the message, you will hear the prompt: I To To To To To revielv, press (1 J. nccept, press (2 J. record CI new one, press [3 J, cidd, press [4]. erase and esit, press [JF J. ABC cl 1 Press [2]. 2 You will hear the prompt: 1 Your r.ecoidiug hns Deer? accepted. I I Then. If this is cm urgent nzesmge, press [I J. Otller ise, press [2]. Press Ul or EA. You will hear the prompt: If this is N pr-ivute message, press [I]. Otllem~ise, press [2]. cl 3 Press [l] to specify your message as a private one. 1 I Note: A message which is specified as ‘Private’ cannot be trans- ferred to other mailboxes. Guide for Non-subscribers N-1-13
‘ 14 0 Receiving a Message from the VPS The VPS will call you to connect the call from a subscriber or from a non-subscriber, or to deliver his or her message to you. 1 The VPS calls you. You will hear the prompt: - To receive the message, see 1.4.1. - To hold the ,call, see 1.4.2 - To making the VPS to call hack later, see 1.4.3 Hello. I have CI message for ----. To receive the message, press [I]. To hold this cull, press [2/. If you wunt me to call back later., press [8]. Note: If you have no answer while the VPS repeats the message three times, the call will end with the prompt “Thank you.” 1.4.1 Receiving a Message cl 1 Press [l] to receive the message. 1 You will hear the prompt: This message is fionz ---. 1.4.2 2 Listen to the message. Note: If you press [2], see 1.4.4 Immediate Reply. Holding the Call I ABC q 1 Press [2] to hold this call. 2 After a while you will hear the prompt: N-1-14 Guide for Non-subscribers
: :. ;..- . . . :. 14 0 Receiving a Message from the V-PS I To retrieve the call, press [2]. I 1.4.3 Making the VPS Call Back Later TUV l-l 1 Press [8] to make the VPS call you back later. 8 - The VPS will then call you back later. 1.4.4 Immediate To reply to the message immediately: Reply 1 ABC cl 2 2 3 cl 4 1 5 When you receive a message from a subscriber, the VPS records the mailbox number and the extension number of the message sender. In this manner, you can call back the sender’s mailbox or extension without specifying the mail- box or extension number if you are using a touch-tone telephone. Receive the message. Press [2] to use the Immediate Reply. You will hear the prompt: Please leave me a message at the tone. To end recording, hang up or press [I J for more features. To pause and restart recording, press [2 J. Record your message at the tone. Press [l] to end recording. The VPS will present the prompt: ,
14 l Receiving a Message from the VPS To review, press (I]. To accept, press [2]. To record a new one, press [3]. To add, press [4/. To erase and exit, press [#=I. ARC 0 6 Press [2] to accept the message. 2 You will hear the prompt: I Your recording has been accepted. I To skip the message: Your reply will be delivered to the sender’s mailbox. While playing messages, you can skip either forward backward for 4 seconds into the message. JKL cl 1 Press [5] to rewind. 5 MN0 cl 2 Press [6] to fast forward. 6 or N-1-16 Guide for Non-subscribers
15 l Receiving a Message fro Guest Mailbox Calling the VPS 1 2 (Subscriber’s Mailbox No.) If you and your customer or your friend must have close and frequent contact, a guest mailbox is useful. To make use of this feature, your customer or your friend should be a subscriber of the VPS system, who has a guest account, one of which is assigned as a guest mailbox for you, and you use a touch-tone telephone. The mailbox number of the person and the password to open the guest mailbox should be notified to you. Call the VPS and get to the Voice Mail Service. You will hear the Company greeting and then the prompt: Press [*I, then enter the mailbox number of your intended person. You will hear the prompt: (Password for Guest) 3 .:. .:, ,. . . . m1”;‘11”4”‘1I”t;‘lpJ Enter the password for the guest mailbox.
15 0 Receiving a Message from the Guest Mailbox Receiving a Message You will hear the prompt: You have one message. or You have ---- messages. The message(s) will be played. 4 Listen to the message for you. You will hear the prompt: 1 To repeat this message, press [I]. To play the next message, press [I]. To reply, press [4]. For help, press [O]. Note: You can press [0] for more information. See the next sec- tion Reviewing a Message. Immediate Reply GHI cl 5 Press [4] to replay this message. 4 You will hear the prompt: I I’ll deliver this message to... N-1-18 Guide for Non-subscribers
:...: 15 0 Receiving a Message from the Guest Mailbox You will hear the prompt: Please leave me cl rnessclge at the tone. To pause and restart recording, press [2]. 6 Record your message at the tone. cl 7 Press [l] to end recording. 1 The VPS will replay the message and present the prompt: To review, press [I]. To accept, press 121. To record LI new one, press (31. To udd, press (41. To erase and exit, press [e]. ABC cl 8 Press [2] to accept the message. 2 You will hear the prompt: Your- recording lins been accepted. I’ll deliver this message to ---. Note: ., ‘.‘, : ’ Once you received the message and exit, you cannot listen to it again because the VPS erases automatically the received messages in the guest mailbox. Guide for Non-subscribers N-l-19
:.: : : .-. ._ , Receiving a Message from the Guest Mailbox Reviewing Messages When you press [0] while receiving a message in Step 4, you will hear the following prompt for more features: To repeat this message, press [I J. To replay the previous message, press [I] twice. To p1a.y the next message, press [2]. To reply, press [4]. To rewind, press [S]. To ,f&t forward, press [6]. To end this call, press [J1: J. ABC cl 2 cl * 1 Note: 2 3 Press [2] to review the next messages. If there are no more messages when pressing [2], the VPS will finish this process giving the following prompt: “There are no messages. ” Then, “Thank you for calling.” Press [*I to end this call. You will hear the prompt: I Thank you ,for calling. Hang up the telephone. ._ :. Guide for Non-subscribers
: -. : .:: : Chapter 2 Automated Attendant Sgwiee This chapter explains how the VPS system handles incoming calls, and provides step-by-step instructions for accessing the VPS system’s Automated Attendant service. Contents 2.1 What is an Automated Attendant Service? ........ N-2-2 2.2 Initial Service .................................................... N-2-3 2.2.1 Call Transfer ........................................... N-2-4 2.2.2 Department Dialing ................................ N-2-6 2.2.3 Listening to the Bulletin Board Message ................................................. N-2-7 2.3 Incomplete Call Service ..................................... N-2-S 2.3.1 2.3.2 2.3.3 2.3.4 2.3.5 Call Holding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . N-2-9 Message Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . N-2- 10 Call Transfer to Alternate Extension .,........,.................................... N-2- 14 Listening to the Personal Bulletin Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...*..... N-2-15 Calling Another Extension . . . . . . . . . . . . . . . . . . . . . N-2- 17 I
at is am Automated Attendant The automated attendant essentially performs the func- tions of a telephone switch-board operator, connecting callers to the specified extension with as much ease as pos- sible. The automated attendant not only connects you to your destination, but also provides you with additional ser- vices. For example, if you cannot reach the desired exten- sion, the Incomplete Calling features - Call Holding, Message Recording, Alternate Extension and Personal Bulletin Board - are made available. - Initial Service (See 2.2) - Hncomplete Call Service (See 2.3) N-2-2 Guide jbl- NomSubscribess