Panasonic Kx-Tvp150 Voice Processing System Guide
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. . 5.10 Setting Message Waiting Notification 5 Press [7] to set Message Waiting Notification. PRS cl 7 You will hear the prompt: r To notify with a message waiting lamp, press [I]. Otherwise, press [2]. ABC cl 6 Press [2] for sub menu. 2 You will hear the prompt: To set timed message notification, press [I]. To assign a telephone number, press [3]. DEF cl 7 3 Press [3] to assign the telephone number. You will hear the prompt: I Current telephone number is -. I or I Telephone number is not assigned. I To change this setting, press [I]. Otherwise, press [2]. cl 8 Press [l] to set the telephone number. 1 You will hear the prompt: You can enter any digits via keypad. Please enter the telephone number and wait a moment. Manager’s Guide Message Manager M-5-73 (1292-G)
5.10 Setting Message Waiting Notification 9 Enter the telephone number to be called. You will hear the prompt: . This telephone number is -. To change the telephone number, press [I J. To accept, press [2]. To review, press [3]. To add more digits to the telephone number, press [4]. To insert a pause, press [S]. To set dial mode, press [6]. To insert a wait for dial tone, press [7]. ABC lo cl Press [2] to accept the number. 2 5.10.5 Specifying the Notification Method The Message Manager choosing notification by direct call can specify a telephone or a pocket beeper as the destina- tion for notification calls. If the destination is a telephone, the VPS will call, play a message stating that there are messages waiting, prompt the Message Manager to enter his or her password and, once the password has been entered correctly, play the messages in the mailbox. If the destination is a pocket beeper, the VPS will call and termi- nate processing. However, if the Message Manager has not retrieved his or her messages within 30 minutes, the system will call the beeper once again. This process is repeated seven times or until the messages are retrieved. To specify the notification method: 1 -9 Same as Setting the Telephone Number to be Called. ABC 10 cl Press [2] to accept the number. , 2 M-5-74 (1292-G) Message Manager Manager’s Guide
: -: I:. 1 5.10 Setting Message Waiting Notification You will hear the prompt: For notzyication by outdialing, press [l]. For a pager, press [2]. s Select [l] or [2]. 510.6 Setting the Notification Time The Message Manager choosing notification at a specified time can set the time (or times) at which notification is to be made. If two notification times are specified, the VPS will notify the Message Manager twice a day (provided there are messages waiting). To set the notification time: 1 - 14 Same as Timed Message Notification. 15 To set another time, repeat steps 11 -14. Manager ‘s Guide Message Manager M-5-75 (1292-G)
Chapter 6 Bulletin Manager’s Guide . This chapter explains what a Bulletin Manager is and provides step-by-step instructions for creating and managing a bulletin board message. Contents ‘. ., .: : .I ., 6.1 What is a Bulletin Manager? . . . . . . . . . . . . . . . . . . . . . . . . . . . M-6-2 6.2 Creating a Bulletin Board Message . . . . . . . . . . . . . . . . . . M-6-5 6.3 Managing Bulletin Board Messages . . . . . . . . . . . . . . . . . M-6-21 6.3.1 Recording Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . M-6-21 6.3.2 Assigning Extension Numbers to the Bulletin Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . M-6-24 6.3.3 Assigning Mailboxes to the Bulletin Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . M-6-27 6.3.4 Reviewing Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . M-6-30 6.3.5 Erasing Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . M-6-33 6.3.6 Ending Bulletin Board Management . . . . M-6-36 6.4 Reviewing the Current Bulletin Board Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . M-6-37 6.5 Customizing the Bulletin Manager’s Mailbox . . . ..*.......*.............................................. M-6-39
61 0 What is a Bulletin Manager? _ The VPS can have up to 100 bulletin messages which are used to provide information and company advertisements to a caller. Each message is assigned an individual bulletin message number which is used for the organizational pur- poses of the bulletin board service. The bulletin message number corresponds to the DTMF sequence which is entered from the touch-tone keypad by someone calling a bulletin board service port. (Valid bulletin board message numbers consist of the number 1 - 9 .) For example, the bulletin message number of a message initiated by the input ‘ 12’, becomes 12. If a message number is initiated by the input ‘5 17’, it becomes 517. Note: The initial bulletin message does not have any bulletin message numbers. It is announced as ‘TOP MENU’. Sub-messages (below ‘TOP MENU’) have bulletin message numbers which correspond to the DTMF sequence. The user who calls the port assigned to the Bulletin Board Service can receive bulletin messages from several different levels. First, he will receive the initial bulletin message at level 0 which provides the menu for bulletin messages of level 1. If he presses [3] at that time, he will receive a bul- letin message from level 1 which is assigned the number 3. If the level 1 bulletin message provides the menu for level 2 bulletin messages, he can press any keys assigned to the messages. The user can also return to the previous level by pressing star [*I and receive another level 1 bulletin mes- sage by pressing another key. For example, the caller who has entered ‘3’, ‘5’, ‘O’, ‘*‘, ‘6’, ‘*‘, ‘*’ and ‘7’ will receive the bulletin messages TOP MENU 3, 35, 350, 35, 356, 35, 3 and 37. As Bulletin Manager, you will have three basic duties: recording, erasing, and updating bulletin messages with your telephone whenever necessary. The bulletin board structure must be considered for effective management. You can access each bulletin message in the same way as a bulletin board user and record/erase the messages by entering ‘#1’/‘#2’. For example, you can record the bulle- tin message 12 by entering ‘12’ follo-ived by the recording command ‘#l’. You can erase the bulletin message 252 by entering ‘252’ followed by the erasing command ‘#2’. After M-6-2 Bulletin Manager Manager’s Guide (1292-G)
61 l What is a Bulletin Manager? . recording/erasing, you can update bulletin messages by returning to the node at level 0, press the star [*] key, receive the voice prompt and press [l] to update the bulle- tin board. . Note: In addition to recording messages, the Bulletin Message function allows you to register extension or mailbox num- bers. If an extension number has been registered, call will be forwarded to the extension. If a mailbox number (or an interview mailbox number) has been registered, users will be able to leave messages in it. If an extension or mailbox has been registered in the Bul- letin Message function, it will not be possible to advance to the lower levels. It is possible that during bulletin board management, a caller will receive old bulletin messages. When you ask the VPS to update the bulletin board, it will wait until all Bul- letin Board servicing is terminated before replacing old messages with the newly recorded ones. What you will do: - Create Bulletin Board Messages - Manage Bulletin Board Messages l Recording Bulletin Messages l Assigning Extension Number to Bulletin Messages l Reviewing Messages l Erasing Messages - Customize the Bulletin Manager’s Mailbox Before Starting the bulletin management: Use the work sheets provided to record the information you will need to manage the bulletin board throughout the system. Just fill in the blanks with the information requested. Once you have finished filling out the work sheets, you can use them as quick reference cards to aid you in managing the bulletin board. Manager ‘s Guide Bulletin Manager M-6-3
61 l What is a Bulletin Manager? _ To access the bulletin board mailbox: (Voice Mail Service’s 1 Dial an extension number which is connected to the Voice Extension Number) Mail Service. You will hear the prompt: Good morning/Good afternoon/Good evening You have reached the voice processing system. Please enter the mailbox number of the person for whom you wish to leave a message, followed by a pound sign. To enter by name, please press a pound sign now. If you are using a rotary telephone, please wait a moment. For call transfer, press [O]. 2 Press the star [*] key. Then enter the Bulletin Manager’s (Bulletin Manager’s mailbox number (97, 997, 9997, 99997, whichever is speci- mailbox number) tied.). pvFllaY]1’7”1 You will hear the prompt: Please enter the password, followed by a pound sign. I I , (Bulletin Manager’s 3 password) Enter the password. M-6-4 Bulletin Manager Manager ‘s Guide
62 0 Creating a Bulletin Board Message The tree-structured format of the Bulletin Board Service provides a quick and easy understanding of what a partic- ular message or series of messages consists of. This section will provide an explanation of the process of-accessing the different levels and messages of the Bulletin Board Service. Creating Bulletin Board Messages Level 0 ‘TOP’ Menu Messages Example Hello, this is bulletin board service. For product information, press [I]. For telephone guide, press [2]. The level 0 messages will give you the different types of options available in a particular Bulletin Board Service advertisement. For example, we see in this prompt that we have a choice of Product Information or the Telephone Guide. Thus these are the two main choices available to the user of this particular bulletin board message. This is the starting point of the tree-structured diagram at Level 0, with each successive level containing increasingly detailed information. (Voice Mail Service’s 1 Dial an extension number which is connected to the Voice Extension Number) Mail Service. You will hear the prompt: Good morning/Good afternoon/Good evening You have reached the voice processing system. Manager’s Guide Bulletin Manager M-6-5
62 a Creating a Bulletin Board Message Please enter the mailbox number of the person for whom you wish to leave a message, followed by a pound sign. To enter by name, please press a pound sign now. If you are using a rotary telephone, please Gait a moment. For call transfer, press (01. 2 Press the star [*I key. Then enter the Bulletin Manager’s (Bulletin Manager’s mailbox number. mailbox number) You will hear the prompt: I Please enter the password, followed by a pound sign. I (Bulletin Manager’s 3 password) Enter the password. In the Bulletin Manager’s main command, you will hear the prompt: For bulletin board management, press [I J. To review the current bulletin board service, press [2]. To customize your mailbox, press [3]. cl 4 Press [l] to create a bulletin board message (Level 0). 1 You will hear the prompt: This is the top menu. There is no bulletin message recorded or destination assigned. Note: If the message already exists, you can go to step 9 directly. M-6-6 Bulletin Manager Manager’s Guide
62 l Creating a Bulletin Board Message cl 5 1 6 ‘ To record a message, press (11. Otherwise, press [2 J. . Press [l] to record a message. Record a message. (See 6.3.1 Recording Messages) Then you will hear the prompt: ABC cl 7 2 7’ cl 1 To assign an extension, press [I]. Otherwise, press [2]. Press [2] to proceed to the next step. Press [l] to assign an extension. (See 6.3.2 Assigning Exten- sions Number to Bulletin Board) Note: If you assign an extension, you cannot go to the next level. You will hear the prompt: ABC cl 8 2 8 cl 1 Press [l] to assign a mailbox. (See 6.3.3 Assigning Mail- boxes to Bulletin Board) Note: If you assign a mailbox, you cannot go to the next level. 9 Review the message. To assign a mailbox, press [I]. Otherwise, press [2]. Press [2] to proceed to the next step. I This is the new bulletin message. I I I To edit the bulletin message, press [#/. (To select a bulletin message for level 1, enter a number [I] through [9].) Manager’s Guide Bulletin Manager M-6-7 (1292-G)