Vodavi Starplus Triad S Description Manual

							KEY STATION FEATURESIntercom Calling2-35
are ringing on intercom buttons and a Handsfree call is received, the Handsfree call is allowed and the calls
ringing continue with muted ringing. Multiple intercom path buttons can be assigned to a single station,
however up to five internal parties can be placed on hold per station. Music-On-Hold is provided to intercom
callers on hold.
This feature can be programmed on any key station or DSS Console with an available flexible button. If there
is an available intercom button, a station calling that station cannot OHVO, Camp-On or Override that station.
Depending on the key station programming, intercom ringing is muted or reminder ringing. If all intercom
buttons are in use, then the station may utilize the Camp-On or Executive Override features. By default, no
intercom buttons are assigned to any key stations.
Intercom Calling
The system’s architecture allows non-blocking of intercom calls. A station is reached on intercom by dialing
the associated three-digit number.
Intercom Signaling Select
Users can control the method by which they receive intercom calls and signals. A convenient intercom signal
switch(es) or HPT button (Digital Terminals) is located on each Terminal for easy selection, The choices are:
oHandsfree (H): The station user, upon hearing a tone burst and voice announcement over the
speaker, can reply handsfree.
*sPrivacy (P): The station user receives a burst of tone and a voice announcement over their speaker.
The microphone is deactivated for privacy, The called party must lift the handset or press the MUTE
button to answer the call.
$4Tone Ringing (T): A standard tone ring notifies the party of an incoming intercom call. The called
party answers by lifting the handset or moving the switch to the handsfree (H) position or pressing
the ON/OFF button.
Inter-Digit Timeout
This feature allows programming of the inter-digit time-out on a system-wide basis. This feature applies to
intercom and LCR calls, 
DISA inter-digit time-out remains unaffected by this timer.
STARPLUS Triad-S Product Description ManualIssue I- December 7998 
						

							2-36KEY STATION FEATURESKeyset Mode (Digital KTU Only)
Keyset Mode (Digital KTU Only)
This feature allows the station user to determine the mode in which the Digital Terminal with CT1 Box
(optional) operates. The five (5) modes are: Inactive mode, PC Phone mode, ATD Command mode, ATH
Command mode and CKTU mode. Through the use of a dial code, the station user can also determine the
baud rate for each mode selected. This setting is stored in back-up memory in the event of a power outage
or system reset.
Keyset Self Test
The Triad-S system contains a test mode feature that supports the off-line testing of Digital Terminals and
DSS consoles. The term off-line means that the unit under test is disconnected from the system during the
test operation. Digital Terminals not under test continue to operate in the normal manner. Tests are
provided to verify the 
keyset and DSS LED, LCD, and keypad button operations.
Last Number Redial (LNR)
Permits the automatic redialing of the last telephone number dialed on an outside line. Up to 24-digits can
be stored. Outside line selection of the same line used is automatic.
LCD Interactive Display
The Executive Digital Terminal provides the user with visual indication of call status, Calls to and from other
extensions, number dialed, line used and camp-on are some of the features displayed.
Least Cost Routing (LCR)
Allows the system to automatically select the least costly route available according to the number dialed, the
time of day/day of week, the class of service (COS) assigned to the station/trunk group priority level
assigned.
3-Digit Table
This table is divided into two sections: Leading 1 (1 is dialed before the number) and Non-Leading 1 (no 1
is dialed before the number). This gives the system the ability to handle call routing in areas that require a
1 before a long distance number as well as in areas that do not require the 1.. .-.
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							KEY STATION FEATURES
Least Cost Routing (LCR)2-37
6-Digit Table (Office Codes)The 6-Digit Table can include 20 office code maps. Each map can be programmed to route up to 800 office
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codes to one of the 16 possible route lists. Each map must be associated with a specific area code in the 3-
-r’Digit Table. Several different office code maps can be used with the same area code to provide additional
routing flexibility.
Daily Start Time Tables
The Daily Start Time tables allow the user to match the Time Periods discount structure to the carriers rate
schedule.Default LCR Database
In an effort to decrease installation and set-up time usually associated with LCR a default LCR database has
been incorporated. The default LCR database provides basic routing for all local and long distance dialing.
Exception Tables
This table is used to route operator assisted calls and any other calls which would use a one or two-digit
number rather than a three-digit area code.
Insert/Delete Tables
There are 20 Insert/Delete Tables. Up to 20-digits, including pauses, can be inserted and up to 16-digits
deleted. Digits can be inserted before or after the number dialed, but can be deleted only from the beginning
of a number dialed. To insure that a pause is inserted in LCR at default, the database programming has been
changed to add a pause in each of the 20 LCR insert and delete tables and insert table 0 in each of the route
tables.
LCR Routing for Toll Information
This feature adds provisions to the LCR call processing which allows common call routing for all toll
information calls.
-..\i :... r._&is::l-(xXx)555-1212, (XxX)555-1212, 1-555-1212 and 555-1212 calls are intercepted and sent to a selected
7route in the Route List Table. Numbers dialed is integrated and if it is a toll information call, either preceded
with an area code or without or with a leading digit 1 or not, the call is sent to the route designated in
programming.
STARPLUS Triad-S Product Description ManualIssue I - December 1998 
						

							2-38KEY STATION FEATURESLocal Number/Name Translation Table
Route List Tables
Up to 16 different routes can be programmed. Each route can contain up to four route lists - one for each
of the four time periods. Up to seven CO line groups (routing choices) and their corresponding
Insert/Delete Tables may be programmed within each route list.
Weekly Time Tables
The least costly route for a particular dialed number may be different at different times of the day and on
different days of the week. To accommodate this situation, there are two Time-of-Day tables: a Daily Start
Time Table and a Weekly Schedule Table.
The Weekly Time table determines which one of the four Routes LCR to use based on the Time-of-Day and
Day-of-the-Week.
Local Number/Name Translation Table
An administrable table provides a local translation from a received calling number to a name. This table
can be administered by the customer from the attendant console location. This table is also shared by the
ICLID features. In cases of conflict between the name delivered from the CO and that in the local translation
table, the local translation table shall rule. 200 entries are provided for the Triad-S system.
Mailbox Button(S)
This feature provides station users to program specific mailbox index numbers onto flexible button at their
station or DSS Console. Users can then transfer internal/external callers to specific Voice Mail Groups or
Mailbox numbers. These Voice Mail Groups or Mailbox numbers are programmed in admin programming.
A total of 255 mailbox buttons are allowed per system.
This feature can be programmed on any key station or DSS Console with an available flexible button. If a
station is an OHVO, Camp-On or Executive Override initiator, they may not use the mailbox button feature.
Stations engaged in a conference cannot use this feature.
If no station(s) are programmed in the Voice Mail Group, the user receives an error tone. By default, no
mailbox buttons are assigned to any key stations.
Issue I - December 1998STARPLUS Triad-S Product Description Manual 
						

							KEY STATION FEATURES
Meet Me Page
Meet Me PageUsers may answer a page call from any phone in the system by dialing a special code. The party who initiated
p;the page must remain off-hook.
Message Waiting
Stations that are busy, unattended, or in DND can be left a message indication by other stations in the
system. Up to five messages can be left at one 
keyset. Upon return to the station, the user can press the
flashing MSG WALT button to ring each party in sequential order.
Message Waiting Reminder Tone
A key station with a message waiting can be reminded at a programmed timed interval with a tone.
Music-On-Hold
A music source, when connected to the system, provides music to all lines on Hold, parked calls, transferred
calls and calls waiting to be answered by Automatic Call Distribution (ACD) or Uniform Call Distribution
(UCD). This feature can be allowed or denied on a system-wide basis in database programming. This feature
can also allow or deny Music-On-Hold heard on each CO line and is programmable on a per CO line basis.I
This feature also allows the system to assign CO line circuits as additional music inputs, This increases thej
capacity of music channels beyond the two available on this system. A total of eight channels is available for;
use on the system.
Mute Key
Pressing the MUTE button while in the speakerphone mode or using the handset disables the microphone
but not affect the speech coming over the speaker or handset. Pressing the illuminated MUTE button again
reactivates the microphone.
I .
(i$j Name In Displayi
This feature allows every extension (Key or SLT) the capability to program the users name, for that station, so
that people using display telephones see the name instead of the station number on their display. The name
:
is programmed at each station by the user and may be up to seven letters in length.
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							. . . .-2-40KEY STATION FEATURES
Name/Number Display At Idle
Name/Number Display At Idle
This feature allows the programmed seven-digit name and station number to display together. This option
is programmable on a per station basis, however the feature must be enabled/disabled in admin
programming. If a station has this feature enabled but has not programmed a name, the name portion of
the LCD is blank, The priority of the idle display is 
UCD/ACD, Hunt, Station/Name, or Station alone.
Night Service Feature
The Night Service feature provides a means to put the system in night mode from any keyset or remove the
system from night mode from any 
keyset as long as the system was put in night mode by the night service
feature flex button. If the system was placed in night mode by the attendant using the DND button or if the
system was placed in night mode by the automatic schedule, the night service flex button can not remove
the system from night mode.
Night Service Mode
Automatic Night Mode Operation
The Triad-S system can be programmed in database administration to place the system into automatic
night mode. The attendant(s) can override the Automatic Night mode schedule simply by pressing the
NIGHT (DND) button.
External Night Ringing
The system can be programmed so that CO lines marked for UNA rings on the external page speakers.
Manual Operation
The attendant(s) can control the use of Night Mode manually by pressing the NIGHT (DND) button. An LED
indicates when the system is in Night Mode operation.Night Class of Service (COS)
The system allows each station to be assigned a different COS for night operation. The night COS goes into
effect when the system is put into night mode manually or via the automatic schedule. Prevents the misuse
of phones after hours.
Issue 1 - December 1998STARPLUS Triad-S Product Description Mm.ml
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							KEY STATION FEATURES
Off-Hook Preference2-41Night Ringing Assignments.
Each CO line may be individually programmed for Night ringing to other stations, to Hunt groups, ACD
groups, UCD groups, Voice Mail groups, or off-net via speed dial. When the system is placed into night mode,
manually or automatically, ringing follows the night ringing assignments for each CO line.
Universal Night Answer (UNA)
Incoming CO lines can be programmed for Universal Night Answer (UNA). Stations which do not have access
to a line during the day can answer that line while the System is in the Night Mode by dialing a UNA code.
Weekly Night Mode Schedule
A programmable weekly night mode schedule provides for 24 hour, 7 day a week automatic night mode
operation. The system can be put into and out of night mode automatically on a daily basis,Off -Hook Preference
Auto Feature Access
In addition to auto line access Digital Terminals have the ability to have their off-hook preference select a
DSS or feature button upon going off-hook or pressing the ON/OFF button.
Auto Line Access
Each station, key or SLT, may have their phone programmed to access a particular CO Line such as a private
line or a line from a Group of CO lines upon going off-hook. This is useful in 
Centrex or PBX applications
when station users have dedicated lines. Outside line dial tone is received just by going off-hook, without the
need to dial an access code.
Hot Line/Ring Down
Digital Terminals may be programmed to immediately call or ring down a particular station or outside
number upon going off hook. This is done by programming the stations Off-Hook preference to activate a
DSS or Speed dial feature key. This feature can be overridden if the station user selects a CO line first when
going off-hook.
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							.2-42KEY STATION FEATURES
Off -Hook Signaling
Intercom Access
When off-hook preference is enabled, at a key station, that station may still obtain intercom dial tone for
accessing internal stations or other system features. This is done either by pressing an DSS button or dialing
their own intercom station number prior to going off-hook.
User Programmable Preference
Based on a station programmable option Digital Terminals may be given the ability to enable, disable or
change their off-hook preference by dialing a code. This option can be denied in station programming on a
per key station basis.
Off -Hook Signaling
If a station has been programmed to receive direct outside line ringing and is busy on another call, the call
rings at the station using a muted ring signal. This option allows a user to receive a reminder ring at his
busy station, instead of muted ringing. Additionally, a reminder ring timer has been added to the system to
provide the reminder ring every time the timer expires, as long as the incoming CO line remains connected.
The system defaults this option to muted ringing. Additionally CO calls may be camped-on to a busy station
and receive muted ringing.Off -Hook Voice Over (OHVO)
This feature allows Digital terminal users, off-hook on a call (CO or Intercom), to receive a voice
announcement through the handset receiver without interrupting the existing call, The Voice Over is muted
so as not to override or drown out the existing conversation. The overridden party may then respond 
to the
calling party using CAMP-ON procedures to talk to the calling party or use Silent Text Messaging to respond
to the calling party via LCD displays. The calling (originating) station and receiving station MUST be a digital
terminal. The receiving station MUST also be programmed to receive OHVO calls.
A third method provides for the receiving station to respond to an OHVO announcement utilizing the MUTE
feature button. This button is pressed to carry on a two-way conversation with the OHVO initiator while still
listening to the original call.
The calling station is placed in a one-time DND mode upon initiating the
Voice-Over. One- Time DND cannot be toggled during the OHVO call. The
station receiving the OHVO call must be off-hook and in the H mode.
Issue 1 - December 1998STARPLUS Triad-S Product Description Manual 
						

							KEY STATION FEATURESOn-Hook Dialing2-43
On-Hook Dialing
The Digital Terminal user can place calls without lifting the handset. If the speakerphone is disabled, the
..: 1.
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handset must be lifted to converse..., .-.._.._.Ls... . .
Online Programming
Changes to the system database can be made without interrupting normal system operation. Programming
may be performed using a key station terminal connected to the system (Station 100) or via an external PC
either on-site or remotely.
One-Touch Recording
This feature allows the station user while on an internal/external call to press a button and have the system
record the conversation in the station users mailbox. It has been designed to work with the Triad-S Dispatch
Voice Mail system via in-band signaling.
Use of this feature may be interpreted as a violation of federal or state
laws and an invasion of privacy. Check applicable laws in your area before
recording calls using this feature.
Page/Relay Control
On the Triad-S system, there are two dry relays that may be individually programmed for: External Page,
Loud Bell Control, CO Line Control and Recorded Announcement uses.
Paging
Access Restriction
Programming on a per-station basis, can deny any station the ability to make any type of page.
(ii; External
There is one external paging zone available on the Triad-f!P1 system. External Paging requires a three-digit
dialing code. External paging requires an externally provided amplifier and paging system. The zone can have
a relay contact associated to it.
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							2-44KEY STATION FEATURESPark Personal
Internal
There are four internal paging zones available in the Triad-S system. A station can be in any or all zones or
in no zone at all. Stations not assigned to a page group can still make page announcements, if allowed in
station programming. Stations can be assigned to a page group in order to receive pages but not allowed to
make page announcements.
,(-:. :,,I_._, .. ,,%,.. . ..-.,;?.’
Park Personal
Each digital terminal in the system can place a call into a personal park location and then later retrieve that
call from the originating station. Intercom calls and CO line calls can be placed into the stations’ personal
park location. Calls parked in a personal park location are subject to the system call park recall timer. A
station retrieving a personal parked CO call must have either a direct CO line appearance or an available
loop button to retrieve the parked call.
Only one call can be parked in a Personal Call Park location at one time.
When dialing the Personal Park location and the location is already occu-pied, the initiating station receives the previously parked call and the
second call is then parked.
Pause Timer
When dialing a speed number, a timed pause between digit sending can be placed in the number. The
length of this pause can be programmed in the system database.
PBX Dialing Codes
Five one or two-digit access codes can be entered into memory. When one of these codes is dialed, it signals
the KSU that the user is dialing a PBX access code, not dialing directly over an outside CO line, and to apply
toll restriction to the next dialed digits after the code. Therefore, toll restriction is not applied to the station
unless one of these five PBX codes is dialed first. This allows dialing of PBX extensions 100, 110, 111, etc.
and functions on lines marked as PBX lines in programming.
Personalized Messages
Each station (Key and SLT) can select a pre-assigned message to display on the LCD of the digital key
terminal calling that station. There are ten possible messages 
whkh can be displayed:
issue I- December 1998STARPLUS Triad-S Product Description Manual