Vodavi Starplus Triad S Description Manual

							Voicemail Groups (VM)
Voicemail Outpulsing Table
Voicemail Disconnect Table
Programming Steps
iPress the DISCONNECT TABLE 8 flexible button (FLASH 66, Button #9). This table
number is used for the voicemail disconnect signal.
2Enter up to 12 digits used for the disconnect signal, including [+k] and [#I, TRANS button
= pause.
VOICE DIS EMAIL
1
3Press HOLD to save the entry. Confirmation tone is heard and the display now updates.
Description
A disconnect signal can be programmed into the Triad-S system to notify the VM system that a call has been
abandoned. This is accomplished through in-band signaling. If a CO or Intercom disconnect signal is
detected, the Triad-S system sends a series of DTMF digits programmed in the voicemail disconnect table to
the voicemail port. This can be any digit stream up to 
12 digits including [++I and [#I. This table serves all
eight voicemail groups. When no digits are programmed in the disconnect table, silence is provided to the
voicemail port followed by busy tone to aid the voicemail system to recognize that the caller has abandoned
the call.
TheTriad-S provides Loop Supervision monitoring while a CO call is connected to a port designated as
voicemail.Loop Supervision must be enabled on the CO lines (in CO Line program-
ming) for the VM Disconnect feature to operate.
By default, there are no entries in the Disconnect Table (Table #S),
STARPLUS Triad-S System Programming ManualIssue I- December 1998 
						

							Voicemail Groups (VM)
Voicemail In-Band Features
Voicemail In-Band Features
Programming Steps
IPress FLASH and dial [67]. The following message is shown on the display:
I
VM FEATURES ICID AFWD
VBRK
I
Description
Entries into the Voicemail In-Band Features determines the in-band signaling required for ICID Incoming
ID Digits (forwards incoming CO callers directly to a Stations Voicemail Box), and AFWD Call Forward (lets
voicemail calls, upon reaching a forwarded to VM station, forward back into the voicemail system).INCOMING IDCALL
DIGITSFORWARDVM BROKER
#liIzl+- #m SD
Voicemail In-Band Digits
Programming StepsIPress the INCOMING ID DIGITS flexible button (FLASH 67. Button 
#l). The following
message is shown on the display phone.
*
VM FEATURES ICID AFWD
VBRK
2Press the button to Enable/Disable this feature.
LED Off = NO (Disabled)
LED On = YES (Enabled)
3Press HOLD to save the entry. Confirmation tone is heard and the display now updates.. :_,;5; ‘;L :
Descriptioni ^ i-_.. ,/:: -.---< :i-
This feature enables and disables station in-band signaling.
Incoming CO callers can be Station Call 
Fotwarded into voicemail only when the ringing CO line is
programmed to ring at one station. CO lines programmed to ring at an attendant station, call forward intoIssue I- December 1998
STARPLUS Triad-S System Programming Manual 
						

							Voicemail Groups (VM)
Voicemail In-Band Features
the voicemail system (if programmed to ring only at one attendant station). Callers are presented to the main
greeting (not the attendant stations’ mail box) even when ID digits are enabled. By default, ID digits for
-.-.--~~~~~~
G
incoming CO calls is enabled.
y-.- 5- :ir
Voicemail Transfer / Forward
Programming Steps
1Press the CALL FWD flexible button (FLASH 67. Button #2). The following message are
shown on the display phone.
.
;;R;EATURES ICID AFWD
1
aPress the button to Enable/Disable this feature.
LED Off = NO (Disabled)
LED On = YES (Enabled)
3Press HOLD to save the entry. Confirmation tone is heard and the display now updates.
Description
This feature forwards voicemail calls, upon reaching a forwarded to VM station, back into the voicemail unit.
It is useful when VM ports are being used as both Auto Attendant and VM ports. This feature can be
enabled/disabled for 
all VM groups. By default, the VM TransferlForward feature is enabled.
Voicemail Broker
Programming Steps
1Press the VM BROKER flexible button (FLASH 67, Button #3). The following message is
shown on the display phone.
;FR;EATURES ICID AFWD
2Press the button to Enable/Disable this feature.
LED Off = NO (Disabled)
LED On = YES (Enabled)
3Press HOLD to save the entry. Confirmation tone is heard and the display now updates.
STARPLUS Triad-S System Programming Manual
Issue I- December 1998 
						

							I
8-10Voicemail Groups (VM)
Voicemail Index Table
Description
This feature modifies the operation of voicemail ports when disabled. Broker operation is unavailable when
using supervised transfers to stations. If enabled, the current operation of broker mode during supervised
transfers remains in effect. This means that the call to the station remains as the second party in a broker
mode, If disabled, the VM port disconnects the call to a station and return to the original party. By default,
the VM Broker feature is enabled.
Voicemail Index Table
Programming Steps
To add Mailbox buttons, change Voicemail Groups, or Voicemail ID Numbers:
1Press FLASH and dial [68]. The following message is shown on the display:
MAILBOX TBL: XXX
VM GROUP: YYYVMID ZZZZ
2The top left button in the flexible button field (FLASH 68, Button #I) is lit for
programming VM Group 1 (440).
To change VM Groups:
1Enter the 3-digit VM Group number (440-447).
zPress HOLD to save the entry. Confirmation tone is heard and the display now updates.
To change the VMID Number:
IPress the VMID NUMBER flexible button (FLASH 68, Button #2).
2Enter the four-digit VMID Number which corresponds to 0000-9999. A value of 0000
disables this table entry. In this case, no VM digits is sent.
3Press HOLD to save the entry. Confirmation tone is heard and the display now updates.
To advance to the next VM Index Number:
IPress the NEXT flexible button (FLASH 68, Button #18). The Mailbox Table number
increments by 1.
To go to a previous VM Index Number:
1Press the PREV flexible button (FLASH 68, Button #19). The Mailbox Table number
decrements by 1.
To change to a different VM Index Number:
Lssue I- December 4998S JARPLUS Triad-S System Progromming Manual 
						

							Voicemail Groups (VM)
Voicemail index Table
8-11
1Press the SELECT flexible button (FLASH 68, Button #20).
zEnter a 3-digit Mailbox Table Number (001-255).
&g?+3Press HOLD to save the entry. Confirmation tone is heard and the display now updates
p&and shows the new Mailbox Table Number.
Description
This feature provides an attendant or station user a way to transfer a caller directly into a voicemail box.
Station identification digits can be entered by the transferring party. Using this feature, a caller can be
transferred to a voicemail box when:
*:aa station user on the system is not forwarded to VM, or
ez.9the destination voicemail box owner is not a station user.
CO trunks and internal calls may be transferred into voicemail using this feature. If no voicemail ID digits are
dialed by the transferring station, the ID digits of the transferring station are sent to voicemail.
,’
This feature permits dialing digits 0000-9999 when using the VM with ID feature. On a per station basis, the
ID number that is sent to voicemail can be flexible. By default, the station number is sent to the voicemail
system. In administrative programming, there is a field to insert from 
O-4 digits (0000-9999) which can be
sent to the voicemail system in place of the station number. This is useful when a station user manually
transfers a caller to a mailbox. By default, no mailbox buttons are assigned at key stations.VM GROUP
VMID NUMBER
*m%cm2#13+% 14
STARPLUS Triad-S System Programming Manual
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							8-12Voicemail Groups (VM)
Voicemail index Table
Issue 
I - December 1998STARPLUS Triad-S System Programming Manual 
						

							. ----
Exception Tables Programming
The STARPLUS Triad-S’” Systems offer a flexible means of applying toll restriction to stations or
individuals. Dialing privileges (or toll restriction) is determined through assignment of station and CO line
Class Of Service (COS). Several types of restriction can be derived simply by programming COS assignments
and CO line access to stations. This may, in some cases, be all that is necessary. However, when a more
complex or specific type of restriction is desired the system offers two Allow and two Deny tables along with
four special tables. These tables can be programmed in a variety of ways to handle applications that are
straight forward or applications that require a more complex arrangement.
The Allow and Deny tables are assigned to stations based on their station Class of Service (COS) assignment.
The Station (COS) interacts with CO Line COS assignments to provide several different types of dialing
privileges. Rrefer to Table 
9-l: Class of Service.
-S
T
A
T
I0
N
C0
S
r-C
1
-2
-3
-4
-
5
-6
ii7CO LINE CLASS OF SERVICE
12345
UnrestrictedUnrestrictedUnrestrictedCannedUnrestricted
Restricted*
Table A
Table AUnrestricted
CannedUnrestricted
Restricted*
Table BUnrestrictedTable B
CannedUnrestricted
Restricted*
ITable A&BTable ATable BCannedUnrestricted
Restricted*
ICanned
Restricted*Canned
Restricted*Canned
Restricted*CannedUnrestricted
Restricted*
IIntercomIntercomIntercomIntercom
Intercom
OnlyOnlyOnlyOnlyOnly
j Restriction: No [OJ [I], [#I, [S] as first dialed digit, and 7-digit diuling limitation; plus I-fee
600,1911,1611areallowed,und411,976,and555numbersaredenied.Table 9-l: Class of Service
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STARPLUS Triad-S System Programming Manual 
						

							9-2Exception TablesException Tables Programming
The Allow and Deny tables enable entries of either general or specific allow and deny codes such as allowing
all 
[l-800] type calls, and/or denying all [l] + or [O] + calls. The Allow and Deny tables allow a maximum
of 8 digits to be entered as allow or deny digits. This enables entry of certain area codes or office codes that
can specifically be allowed or denied. For example, the code 
[l-555-1212] may be entered in the Deny
Table to deny local toll information calls. Each Allow Table contains 20 bins for entry of allow codes. Each
Deny Table contains 10 bins for entry of deny codes.
The following rules should be remembered when setting up the Allow/Deny tables. Refer to Table 
$2:
Allow /Deny Tddde.
1If both tables (Allow and Deny) have no entries, no restriction is applied.
2If entries are made in the Allow Table and only there, then only those numbers are
allowed. All other dialing is denied.
3If entries are made in the Deny Table and only there, then only those numbers are
denied. All other dialing is allowed.
4If there are entries in both Allow and Deny tables, the Allow Table is searched first, and
if a match is found, it is allowed. If a match is not found, the Deny Table is searched; if a
match is found, the call is denied. If the number does not match an entry in either table,
it is allowed.
I
RULE1RULE2
RULE3
RULE4
Allow
Table
NoEntries
Entries
NoEntries
EntriesTable 
DIaledDeny 
miFound A
\lOEntries Not
Found ’Found 
D
intriesNot
Found 
AFound 1 A
, . . . :.. .7. ‘;-.’I,_ :.-..:_..Table 9-2: Allow 
/ Deny Table
issue I- December 1998STARPLUS Triad-S System Programming Manual 
						

							Exception TablesRELATED ITEMS TO TOLL RESTRICTION9-3
A special Do Not Care character (D) may be entered to allow or deny any digit dialed in that digit sequence.
The Triad-S system also offers four special tables (found in the Product Description Manual) that can be
T.r’:,
e---. ::referenced from within the two allow tables. Three of the special tables can be assigned to specific area codes--:
						

							 I  ‘..9-4
Exception Tables
Toll Restriction
The Triad-S system allows up to 5 DTMF receivers for monitoring SLT dialing. If a system has heavy SLT
usage, then toll restriction may inhibit dialing by SLT stations. Two options are available to help alleviate
this problem:
+Shorten the SLT receiver timer [FLASH 011 [Button 121. This frees up DTMF receivers faster, but
may not provide the desired toll restriction for SLT stations.
+Enable LCR and force LCR on SLT stations.
When the LCR database is set up, the 3-digit table allows entry of the number of digits to expect. When a SLT
dials the appropriate number of digits, LCR releases the DTMF receiver and then be available for another
SLT call.
LCR Versus Toll Restriction
LCR is not an alternative to toll restriction nor is toll restriction an alternate to LCR. They work best when
programmed together. Toll restriction specifies station dialing privileges, and LCR provides call routing to
appropriate lines. LCR can enhance toll restriction by providing Store and Forward operation to analyze
digits being dialed before a trunk is seized. This prevents users from by-passing toll restriction by taking
advantage of the time required for a central office line to provide dial tone. LCR is recommended when toll
restriction is enabled.
Toll Restriction
Entering Toll TableProgramming Steps
If the system is in the programming mode, continue using the program codes. If starting to program here,
enter the programming mode.
IPress FLASH and dial [70]. The following message is shown on the display phone:
.
EX TABLES
ENTER BUTTON NUMBER
.
2To program Allow/Deny tables, press the appropriate Table button and enter
information as outlined in the following procedures.
Issue I - December 1998STARPLUS Triad-S System Programming Manual