Vodavi Starplus Triad S Description Manual

							KEY STATION FEATURESVolume Control Bar2-65
FEATURESTDACD
ADDITIONAL
PKG
PKGEQUIPMENT
Paging Access Restriction..N
PAUSE TIMER.. .NPBX DIALING CODES
..
N
PERSONAL PARK..N
POOL BUTTON OPERATION..
N
PREFERRED LINE ANSWER..
N
PRIVACY RELEASE
Per CO Line Option
..N
Per Station Option..N
PRIVATE LINE.
.N
PULSE-TO-TONE SWITCHOVER..
N
:ANGE PROGRAMMING..
N
REMOTE ADMINISTRATIONDatabase Upload/Download
..PC/Term/Modem
REMOTESYSTEMMONITOR
ANDMAINTENANCE
Remote System Maintenance..PC/Term/Modem
Remote System Monitor
..PC/Term/Modem
REPEAT 
REDIAL..N
HAVE NUMBER REDIAL (SNR)..
N
SINGLE LINE TELEPHONE (SLT)CSIB
COMPATIBILITY
..2500/2600 Type
SPEAKERPHONE..24-Btn/l2-Btn
STATION CLASS OF SERVICE..
N
STATION ID LOCK..
NSTATION MESSAGE DETAIL RECORDING .
(SMDR).Printer/Terminal
STATION RELOCATION FEATURE.
.
N
STATION SPEED DIAL..N
SYSTEM CAPACITY..NN 
= Nn Artrlitinnsl Fmlinmnnt Rnn~~irnrlI.I .” , ,““I~I”IIUI Lt,jUq#IIIUIIk I 
yull G”Table 2-2: Key Station Features/Software Packages (Continued)
STARPLUS Triad-S Product Description Manualissue I - December 1998 
						

							2-66
KEY STATION FEATURESVolume Control BarFEATURE
SYSTEM HOLD
SYSTEM SPEED DIAL
LTEXT MESSAGING (Silent Response)
TOLL RESTRICTION (Table Driven)
TRANSFER RECALL
uUNIFORM CALL 
DiSTRlBUTlON (UCD)
Agent Queue Status Display
Alternate UCD Group AssignmentsAuto Wrap-Up with Timer
Available/Unavailable Mode
Incoming CO Direct RingingNo-Answer Recall Timer
No-Answer Retry Timer
Overflow Station Assignments
Recorded Announcements (RAN)
UNIVERSAL DAY/NIGHT ANSWER
(UDA/UNA)
:OfCE MAIL GROUPS (VM)
VM Disconnect Signal 
- Pass Through
VM In-Band Signaling Integration
VM LCD Message(s) Indication1
VM Message Waiting Indication
VM Tone Mode Calling Option
VM Transfer/Forward
VM Transfer with ID DigitsVOLUME CONTROL BAR (DKT)
N 
= No Additional Equipment RequiredSTDACD
ADDITIONAL
PKGPKG
EQUIPMENT
.
.
N
..
N.
.
Exec Keyset.
.
N..
N
..N.
.
N
..
N
.
.
N
..
N.
.
N
..
N
..
N.
.
RAN Devices..
N..
VM System.
.VM System
..VM System.
.
VM System..
VM System.
.
VM System
..VM System.
.
NTable 2-2: Key Station Features/Software Packages (Continued)
IIssue I- December 1998
STARPLUS Triad-S Product Description Manual 
						

							Single Line telephones have access to most system and station features listed in the previous section;-x . ..J,.’ -..
L.::;;?. . .. . . .however, the features listed below are common to CO Line/Single Line Interface Board (CSIB) and are_. .required in the STARPLUSTriad-STMSystem for proper SLT operation. An abbreviated feature index is
provided in Table 
3-1:SLT FeatureslSoflware Packages.
Account Codes
SLT stations may enter an account code to identify calls for billing/tracking purposes, The account code may
be entered before the call or during the call (the outside caller is placed on hold while the account code is
entered if during the call). The account code is recorded on the SMDR printout, Account codes are not
verified and can vary in length from 1-12 digits.Verified/Traveling COS
The Verified Account Code/Traveling Class of Service (COS) feature provides tracking of specific calls by
entering a verified, variable length identifier (up to 12 digits). Each account code can be assigned a day and
night Class of Service for determining the dialing privileges allowed by that account code. This provides a
means for users to override a restricted station. If the dialed account code matches the Verified Account code
table, an intercom dial tone is returned, otherwise an error tone is returned. The use of forced Account Codes
is optional, offered on a system-wide basis. SMDR must be enabled for the account code to print as part of
the SMDR record. The Triad-S system allows up to 250 12-digit account codes for verification purposes.
Automatic Call DistributionNnif orm Call Distribution
(ACDIUCD)
A single line telephone (SLT) may be an agent in an ACD group.
Automatic Line Access
SLTs may have their station programmed to access a particular CO Line, such as a private line or a line from
a Group of CO lines, upon going off-hook. This is useful in 
Centrex or PBX applications when station users
have dedicated or individual lines. Outside line dial tone is received just by going off-hook, without dialing
access codes.
Issue I- December 7998STARPLUS Triad-S Product Description Manual 
						

							3-2SINGLE LINE TELEPHONE FEATURESCall Brokering
Call Brokering
Enables SLT user on a CO call to Hook-Flash and make another CO call. Once this other call is established,
the SLT user can Hook-Flash to move back and forth between parties.
Call Forward
^ .y..., -2 2, -.,. _.._. .._ ,....._
Single line telephones may direct intercom calls and transferred CO lines for forwarding to another station.
SLTs have access to all forwarding options that Key station users have:
8Call Forward - All Calls
+Call Forward - No Answer [7]
+Call Forward - Busy [S]
QCall Forward - Busy/No Answer [9]
+Call Forward - Off-Net [++I
+>Preset Call Forward
Call Pick-Up Directed
Tone ringing intercom calls, Initial Ringing CO calls and transferred outside line calls to specific stations
can be picked up by single line telephones. For this type of pickup, the stations need not be in the same
pickup group.
Call Pick-Up Group
Tone ringing intercom calls, transferred outside line calls, and initially ringing calls can be picked up by
single line telephones by dialing a special pickup code. The telephones must be in the same pickup group,
Camp-On
A busy station can be notified that an outside line is on hold and waiting for them. The busy station is
notified of this by a beep tone. Single line telephones can receive a camp on indication or initiate one by
using an access code.
Issue 7 - December 1998STARPLUS Triad-S Product Description Manual 
						

							SINGLE LINE TELEPHONE FEATURESCO Line Queuing
CO Line Queuing
Single line telephones can be placed in a queue awaiting the first available outside line in a group to become
available.
Conference
An SLT user can initiate a conference with an outside line and one other internal station,
Conference With Personal Park
Single Line Telephones (SLT) can initiate a conference between two outside (CO) calls. The personal park
feature is used in conjunction with the SLT conference code to make this possible..
Direct Outside Line Group Access
Single line telephones can access outside lines by dialing CO line group access codes 9 or 81-87.
Direct Outside Line Ringing
Single line telephones can receive direct outside line ringing. SLTs may be programmed to receive incoming
CO Hinging on more than one CO line. However, an SLT can answer only ONE call at a time. If an SLT is busy
when a CO call rings in, camp-on tone is given to that SLT station.
Do Not Disturb (DND)
Each telephone user can place their phone in Do Not Disturb. The user receives an error tone if they are not
allowed this feature. They also receive a stuttered dial tone when lifting the handset to remind them they are
in Do Not Disturb. The attendant can override a station in DND.
Handset Receiver Gain
This feature allows an SLT user, while on a CO/KM call, to hookflash and dial a code to increase/decrease the
handset volume.
STARPLUS Triad-S Product Description ManualLssue I- December 1998 
						

							SINGLE LINE TELEPHONE FEATURESIntercom Calling
Intercom Calling
Single line telephones can make and receive intercom calls.
Loop Interrupt Option
This feature enables single line telephone ports to provide a loop disconnect signal to any devices connected
to an SLT port. This is an inherent operation, no programming is necessary.
J*Signal is provided when a CO Line, marked with loop supervision, connected to an SLT port receives
loop supervision from the Central Office.
$Upon termination of an internal call to an SLT, the SLT provides the loop interrupt signal,
+Loop interrupt signal consists of an open for 700 ms with less than 5 mA.
Message Waiting/Call Back
Single Line Telephones calling a station that is busy, idle, or in Do Not Disturb can leave a message waiting
indication to signal the station to call back.
Messages
Personalized
Each SLT station can select a pre-assigned message to display on the LCD of the Digital Terminal receiving
that message, There are ten possible messages that can be displayed:
OO= Clears Messages
01~ ON VACATION
02= RETURN AM
03= RETURN PM
04= RETURN TOMORROW
05= RETURN NEXT WEEK
06= ON TRIP
07= IN MEETING
08= AT HOME
09= ON BREAK
1 
O= AT LUNCH
Issue I- December 1998S JARPLUS Triad-S Product Description Manual 
						

							SINGLE LINE TELEPHONE FEATURESOff -Hook Preference
Custom
This feature allows the system administrator to enter up to ten custom messages for use by system station
@;
users, These messages may be specified and customized by the customer on a system-wide basis.
LrOff -Hook Preference
SLTs may access a particular CO Line such as a private line or a line from a Group of CO lines upon going off-
hook. This is useful in Centrex or PBX applications when station users have dedicated lines. Outside line dial
tone is received just by going off-hook, without the need to dial access codes.
Personal Park
Single line telephones can be connected to two calls (Intercom or CO lines) at the same time and toggle
between the two calls. This can be performed with originated or received calls. This feature is also used with
the SLT multi-line conference feature.
Speed Dial - Station
An SLT user may program up to 20 speed dial numbers. Each speed dial number can be up to 24-digits in
length.
Speed Dial - System
Each SLT user can access system speed dial numbers on a programmable basis. The last forty system speed
numbers override toll restriction.
Toll Restriction (Table Driven)
The system provides a flexible means of providing toll restriction to internal stations of the Triad-S system.
Each station is assigned a Class of Service for day mode operation and one for night mode operation these
.r2 :.
d
station COS’s work in conjunction with a CO line Class of Service to allow for customized toll restriction. Two
‘ii2Allow and Deny tables along with four special tables afford the system administrator to devise a variety of
complex toll restriction or dialing privilege schemes.
STARPLUS Triad-S Product Description ManualIssue I- December 7998 
						

							SINGLE LINE TELEPHONE FEATURES
TransferCanned Toll Restriction
The system provides an easy means of applying the most common form of toll restriction where 1 + and
Of alongwith 
976, 555, and 411 type of calls are denied and l-800, l-888,911, l-911, and l-611 type of
calls are allowed. This canned toll restriction is applied through the use of a single pre-built Class-of-Service
and can be assigned to stations using range programming.
Transfer
Outside lines may be transferred by or to single line telephones. These transfers can be announced or
unannounced.
Transfer Recall
Screened and unscreened transfers recalls the initiating party if unanswered for a programmable length of
time, and then if unanswered, recalls the attendant.
Universal Day/Night Answer (UDA/UNA)
Incoming CO lines can be programmed for Universal Day Answer (UDA) or Universal Night Answer (UNA).
UDA/UNA assigned CO lines can also signal over the external page port(s). External Day ringing is
programmed on a system-wide basis in admin programming. Stations which do not have access to a line
during the day can answer that line while the System is in the Night Mode by dialing a UNA code. In order to
utilize this feature, a Loop button or an appearance of the trunk must be present on the station.Voice Mail Groups (VM)
The Voice Mail feature automatically handles unanswered calls. Stations may forward calls to a voice mail
group (for leaving mail) or may call the voice mail group directly (to retrieve mail) with no assistance from
the attendant.
Message Waiting Indication
When Voice Mail receives a voice message for a user who has a station on the Triad-S system, the VM
connected to the system can leave a message indication at the VM users station. When the station retrieves
their mail, the VM system can cancel the message waiting indication left at a station via a VM port.
Issue 1 - December 1998STARPLUS Triad-S Product Description Manual 
						

							SINGLE LINE TELEPHONE FEATURESVoice Mail Groups (VM)FEATURESTD
PKGACD
PKGADDITIONAL
EQUIPMENT
I
II
%CO”NT CODESIl I*1 NVERIFIED ACCOUNT CODES/
TRAVELING COS
AUTOMATIC LINE ACCESS.
.
.
N.
N
BROKER CALLI l
CONFERENCE
CONFERENCE WITH PERSONAL PARK
CALL FORWARD
CAMP-ONCO LINE QUEUING
DIRECT OUTSIDE LINE RINGING
DIRECTED CALL PICK-UP
DO NOT DISTURB (DND)
:ROUP CALL PICK-UP DIRECT OUTSIDE LINE GROUP ACCESS
:ANDSET RECEIVER GAIN
INTERCOM CALLING
FOOP INTERRUPT OPTIONI
I
.I.IN
I.I.IN
I*I*l N
:ESSAGE WAITING/CALL BACK..N
MESSAGES - PERSONALIZED
Table 3-l: SLT FeaturedSof tware Packages
STARPLUS Triad-S Product Description Manualissue I- December 1998 
						

							. .3-8SINGLE LINE TELEPHONE FEATURES
Voice Mail Groups (VM)
FEATURESTDACD
ADDITIONAL
PKG
PKGEQUIPMENT
Messages - Custom..N
:IGHT SERVICEI.I.IN
%FF-HOOK PREFERENCEI.IlIN
FERSCNAL PARKI.I.IN
ETATICN SPEED DIAL
SYSTEM SPEED DIAL1:I:i i
TRANSFER..
N
LI - LI-A -1-1:1:---1 h--..:----z ---..:..--IIY = NW nUUlllullal cqulplllelll I equll eu.
Table 3-1: SLT Features/Software Packages (Continued)
Issue I- December 7998STARPLUS Triad-S Product Description Manual