Vodavi Starplus Triad S Description Manual
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I ~.DIGITAL ATTENDANT OPERATIONS 7-15 Outgoing Access - Attendant Disable Outgoing Access - Attendant Disable The attendant station can disable CO lines, preventing outgoing CO calls, 1Lift handset or press ON/OFF button. 2Dial 16021 on the dial pad. Confirmation tone is heard. 3Press the line button(s) of the CO Line(s) to disable. Confirmation tone is heard and the CO Line button(s) LED is flashing. 4To reactivate the CO Line(s), repeat the steps to disable it. Override If Attendant Override is allowed, Attendant(s) stations may override or call stations that are busy or in Do Not Disturb. If the Attendant calls a station that is busy on a CO call and wishes to alert them of a waiting call: 1Press the pre-programmed* ATTN OVERRIDE button [601]. Three short tone bursts are presented to the called party. 2After five (5) seconds, the station’s CO line is automatically placed on hold and the Attendant is cut-through. If the Attendant calls a station that is in Do Not Disturb mode and wishes to alert them of a call: oPress the pre-programmed* ATTN OVERRIDE button. The station is signaled with a Camp-On tone. *A Flex Button must be programmed for this feature to operate. Refer to Table 5-3:Flex Button Programming Codes, Clya# ter 5, page 5-44.. Outside Call - 1Lift handset. 2Press slow flashing outside line button. (If your telephone is programmed with Preferred Line Answer, you may answer an outside line by lifting the handset.) Outside Call - Place 1Press outside line button. ON/OFF button LED lights and dial tone is heard. 2 Dial desired party. 3When called party answers, lift handset to converse or use speakerphone STARPLUS Triad-S Product Description ManualIssue I- December 1998
7-16DIGITAL ATTENDANT OPERATIONSRecall Recall When an outside line remains on hold for an extended time period, a real1 ring is heard. 1Press outside line button flashing at a very fast rate. 2Lift handset to converse. Conditions: $.Recall does not apply to intercom calls placed on hold. Release Button Lets the station user disconnect calls while off-hook (on handset, not speakerphone), speeding up call handling time. While off-hook (on handset, not speakerphone) on an intercom call, transfer sequence, page announcement or CO call: 9Press the pre-programmed* RELEASE button to terminate intercom call, transfer sequence, page announcement or CO call. *AFlex Button must be programmed for this feature to operate. Refer to Tuble5-3:FZexButton Programming Codes, Chapter 5, page 5-44. Ring Mode Conditions: +The three attendant stations can invoke or remove this mode. When one attendant station activates this mode, other attendant stations have their DND button lit accordingly. *$Each CO line has a special mode ring assignment associated with it. Up to 10 stations per CO line may ring in the special mode. $3This feature overrides the day/night scheduler feature. Setting System Time and Date Must be set by the first programmed attendant. 1Dial [692] on the dial pad. Confirmation tone is heard. 2Enter date and time as follows: YYMMDDHHMM issue 1 - December 1998STARPLUS Triad-S Product Description Manual “., -:_;:--..;..:: ‘i :F---
DIGITAL ATTENDANT OPERATIONSSoftware Version Display IY = year 00-99MM = menthol-12 DD = day 01-31 (?&HH = hour 00-23 MM = minute 00-59 When the correct number of digits are entered, confirmation tone is heard. Pressing the ON/OFF button to OFF updates the display. Software Version Display The current system software can be viewed by the first programmed Attendant. This display shows the version number and the level of software in english. At the first Attendant station: +z+Dial the S/W Display code [605] on the dial pad. The top line of the LCD continues to show the same data as it currently displays, while the bottom line of the LCD shows the following in place of the time/date information: STARPLUS BASIC STARPLUS VOICE MALL STARPLUS ACD Conditions: *:aThe station must be an LCD type to view the information, Speed Dial - System Storing System Speed numbers must be entered by the first programmed attendant. If no attendant is specified, enter at Station 100. 1Press SPEED once, then press a desired outside line key or select an outside line automatically by pressing the SPEED button a second time. 2Dial the System Speed bin location (20-99). 3 Dial telephone number. 4Press the SPEED button. 5 Hang up. STARPLUS Triad-S Product Description ManualLss~~e I- December 1998
:7-18DIGITAL ATTENDANT OPERATIONS Speed Dial - System Storing a.Pressing the TRANS button during number entry initiates a Pulse-To-Tone switcho- ver. Pressing the HOLD button during number entry inserts a Pause. Pressing the FLASH key inserts a Flash into the speed number.b. Pressing the TRANS button as the first entry in the speed bin inserts a no-display character causing the numbers stored in the bin not to display on the Digital Terminals when the bin is accessed. Speed Bin numbers 60-99 are not monitored by Toll Restriction. issue I- December 1998STARPLUS Triad-S Product Description Manual
The display is arranged into an upper and lower field. The upper field displays the current activity of the telephone. The lower field is divided into two sections. The left section of the lower field displays the date, speed bin number, connected intercom station or outside line number. The right section of the lower field displays the current time or elapsed time on an outside call. The following table shows what displays on the LCD displays based on the function performed.FUNCTIONCALLING STATIONCALLED STATION DIS-DISPLAYPLAY Manually dialingoutgoing calls ]IRecalling line from Hold ]]Recalling line ppyqfrom another station ]I* Features available with optional software Table 8-l: Liquid Crystal Displays (LCD) issue 7 - November 1998STARPLUS Triad-S Product Description Manual
8-2LIQUID CRYSTAL DISPLAYSINTRODUCTIONFUNCTION Connected to an incoming CO lineCALLING STATION CALLED STATION DIS-DISPLAY PLAY -1Intercom Call ~lil )I/1Conference 4111Internal Page 11 ~~1External Zone Page and pi-z=zqExternal All Call Page 11 * Features available with optional software Table 8-l: Liquid Crystal Displays (LCD) issue 1 - November 1998STARPLUS Triad-S Product Description Manual ,,
:LIQUID CRYSTAL DISPLAYS8-3 INTRODUCTIONFUNCTION All Call Page Meet Me Page Station Call Forward (Originating Station) (Name in Display) Station No-Answer Call Forward (Originating Station) Station Busy/No- Answer Call Forward (Originating Station) CALLING STATION DISPLAY CALL FROM XXX MMM DD YYHH:MM am BSY/NA FWD TO STA XXX MMM DD YYHH:MM am BSY/NA FWD TO ..(name).. MMM DD YYHH:MM amCALLED STATION DIS- PLAY CALL TO XXX MMM DD YYHH:MM am* Features available with optional software Table 8-1: Liquid Crystal Displays (LCD) STARPLUS Triad-S Product Description ManualIssue I - November 1998
8-4LIQUID CRYSTAL DISPLAYSINTRODUCTIONFUNCTIONCALLING STATIONCALLED STATION DIS-DISPLAYPLAY Station Busy Call Forward -cc(Originating Station) 1Forwarded Call 44(Name in Display) pg-G&-q/Forwarded Intercom Cally/Station Forward to Voice Mail Group (Station Idle) 51Station Forward to ACD* or UCD Group (Station Idle) 41Preset Forward Station call to Station Forwarded to a Voice Mail Group ** Features available with optional software Table 8-l: Liquid Crystal Displays (LCD) Issue I- November 7998STARPLUS Triad-S Product Description Manual
LIQUID CRY S-I-AL DISPLAYS8-5 INTRODUCTIONFUNCTIONCALLING STATION CALLED STATION DIS-DISPLAY PLAY Call Pick Up (1 pi5zzTq\Exclusive Hold 41Do Not Disturb ~~~ MMM DD YYHH:MM amOutside Line Transfer Message Waiting 4* Features available with optional software Table 8-l: Liquid Crystal Displays (LCD) STARPLUS Triad-S Product Description ManualIssue I- November 1998
.- .._-.8-6LIQUID CRYSTAL DISPLAYS INTRODUCTIONFUNCTIONCALLING STATIONCALLED STATION DIS-DISPLAYPLAY Reply to a Message Waiting Programmed Flash Command (F) Programmed Pause Command (P) Programmed Pulse-To-Tone Switchover (S) CO Line Queuing Hunt Groups * Features available with optional software Table 8-1: Liquid Crystal Displays (LCD) Issue 1 - November 7998STARPLUS Triad-S Product Description Manual