Vodavi Starplus Triad S Description Manual

							 IDIGITAL STATION OPERATION
Meet Me PageMeet Me Page
To request another party to meet you on a page:
1Dial the desired 2-digit or 3-digit paging code,
orPress pre-programmed* PAGING button.
2Request that party meet you on the page.
3Do not hang up, wait for the requested party to answer. As soon as the paged party
answers and is connected to you, the page circuit releases.
Answering a Meet Me Page
+Go to the nearest telephone and dial [77] on the dial pad,or
Press the pre-programmed* MEET ME PAGE ANSWER button. You are connected to the paging party
*A Flex Button must be programmed for this feature to operate. Refer to Table j-3:FZex Button Programming
Codes.
Message Waiting
Leaving a Message Waiting Indication:
If you dial a station that is busy, unattended, or in DND, you can leave a message waiting indication.
1Lift handset or press ON/OFF button.
2Dial the desired intercom station.
3Press the MSG button. Confirmation tone is heard. Called party’s MSG button slow
flashes.
4Replace the handset or press the ON/OFF button to end the call.
Up to five messages can be left at any Station.
Answering a Message Waiting Indication:
If your MSG button is lit, you have a message waiting for you. The first message left is the first one called.
1Press the MSG button. Station that left message is signaled with tone ringing.
2If called station does not answer, press MSG button once to leave message.
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5-56
.. ..:.DIGITAL STATION OPERATION
Mute Key
Mute Key
The MUTE button provides privacy during speakerphone or handset operation by disabling the microphone.
1Press the MUTE button while off-hook on speakerphone or handset to activate.
2Press the MUTE button again to deactivate.
The mute feature automatically deactivates upon call termination.
Night Service Feature
The Night Service feature [604] will provide a means to put the system in night mode from any keyset or
remove the system from night mode from any keyset as long as the system was put in night mode by the
Night Service feature flex button. If the system was placed in night mode by the attendant using the Night
Service (DND) button or if the system was placed in night mode by the automatic schedule, the Night
Service flex button can not remove the system from night mode.
From an idle station:
oPress the pre-programmed* Night Service flex button. The system is now in the Night Service Mode.
To remove the Night Service Mode:
+Press the pre-programmed* Night Service flex button again. The system is now removed from the
Night Service Mode.
*A Flex Button must be programmed for this feature to operate. Refer to TabZe53:Hex Button Programming
Codes.Off -Hook Preference
If your phone has been programmed for Off-Hook Preference, you will access an outside line, or a feature
by going off-hook or pressing the ON/OFF button. It simulates the depression of a specific button and can
be programed by a station user or a database administration programmer. Code 
[691] + Button Number.
While Off-Hook Preference is enabled, you may access internal intercom dial tone by:
1Pressing the pre-programmed* ICM button,_ .-..i’ ‘: .:,orI.. . , , 1,... ..-.IDial your 3-digit intercom number. (Do not lift handset or press ON/OFF button before. .a:.-.dialing intercom number.) LED lights steady and intercom dial tone is heard.
zYou may now dial an internal station or Feature Access code.
Issue I - December 1998STARPLUS Triad-S Product Description Manual 
						

							DIGITAL STATION OPERATION
Off -Hook Voice Over (OHVO)*A Flex Button must be programmed for this feature to operate. Refer to Table53;FZex Button Progwnming
Codes.
F-T.. 1::Off -Hook Voice Over (OHVO).y:>;.
This feature enables users, off-hook on a call (CO or Intercom), receive a voice announcement through the
handset receiver without interrupting the existing call. The Voice Over is muted so it does not override or
drown out the existing conversation. The overridden party may then talk to the calling party, using CAMP-ON
procedures, or use Silent Text Messaging to respond to the calling party via LCD Displays,
Placing an Off-Hook Voice Over (OHVO) call:
When an OHVO station calls a busy OHVO station, and busy tone is received:
1The calling OHVO station dials the OHVO code [628] on the dial pad,
orPresses a pre-programmed* OHVO button to initiate an OHVO announcement, The
HOLD button LED flashes at the called OHVO station.
2The OHVO receiving station receives a one-beep warning tone. The station receiving
the OHVO call must be off-hook and in H mode, then the calling OHVO party may begin
the voice announcement to the called OHVO party. The called OHVO station’s existing
conversation is uninterrupted and the voice over announcement does not drown out the
existing conversation. The calling OHVO station is not connected to or otherwise able to
hear the called station’s conversation (the connection only allows the calling station to
transmit to the called station).
The ca/ling station is placed in a one-time ON0 mode upon initiating the
Voice Over. One-Time DND cannot be toggled during the OHVO call. The
station receiving the OHVO call must be off-hook and in H mode.
Responding to an Off-Hook Voice Over (OHVO):
After receiving an OHVO announcement, three options are available to respond to the calling party:
Option 1: This method lets the receiving station respond to an OHVO announcement utilizing the
MUTE feature button. This button is pressed to carry on a two-way conversation with the OHVO
initiator while still listening to the original call.
Option 2: The OHVO receiving station may respond to the calling station by using the Silent Text
Messaging (this feature is only available to digital key terminals, and the calling station must be a
digital display terminal.) The 
OHVO receiving station may press a pre-programmed Message button
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							 I5-58DIGITAL STATION OPERATION
Off -Hook Voice Over (OHVO)
to respond to the voice over announcement without being released from the current call, (i.e. by
pressing a flex button pre-programmed for the message IN MEETING), the calling station receives
this message on the LCD display
Option 3: The OHVO receiving station may respond to the calling OHVO station by using the Camp-
On feature. The OHVO receiving station presses the flashing HOLD button to consult with the calling
station, The existing call (CO line) goes on Exclusive Hold automatically. This method then follows
Camp-On procedures and operation.
Conditions:
+The station receiving the OHVO call MUST be off-hook and in H mode.
+z+The receiving station must have OHVO enabled.
.aWhen the dialed station responds via Camp-On, all conditions and options available to Camp-On
apply (refer to the feature description for Camp-On).
+OHVO may be used to notify the called party of a transferred call (CO Line or Intercom) by
announcing the call, then releasing to complete the transfer. When this occurs, the receiving station
need not respond to the 
OHVO.
oWhen a call is transferred via OHVO, the receiving station receives muted ringing after the transfer
is complete.
QAny messages including CANNED, CUSTOM, or SILENT RESPONSE text messaging may be used to
respond to an OHVO call. The message appears on the calling station and called station LCD
displays.
0%If the calling station is a non-LCD terminal, the called station receives error tone when responding
via text messaging.
+The called station may press a flex button programmed as a Text Message button, [633 + #], Press
this flex button and dial the 2-digit message number 
(31-51) to respond to the calling station.
DTMF digits are not heard by either party
oThe receiving station must be programmed to allow OHVO calls.
+When silent messaging is used to respond to an OHVO call, the existing call on the called station is
not disconnected while the messages are being sent to the calling station,
QThe calling station of an OHVO call must remain off-hook to receive silent messages. The calling
station’s voice transmit remains connected to the called station and may respond verbally to the
text messages. The OHVO call ends when the calling station goes on-hook.
QIf the receiving station is on-hook in speakerphone mode and a calling party initiates OHVO, the
receiving station receives a Camp-On warning tone and normal Camp-On procedures are followed.
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							 ,  .:-DIGITAL STATION OPERATION
One-Touch Recording
g*The called station may send a message, and then press MUTE to talk to the calling station. Each time
a message is sent, the splash tone is heard and both displays are updated.
9LEDs follow Camp-On LED lamp sequences.
QOHVO will not function if the busy station is in the Group Listening Mode.
One-Touch Recording
This feature lets the station user, while on an internal/external call, press a button to have the system record
the conversation into the station users mailbox. Code 
[649 44X], where X= O-7 for desired VM group.Use of this feature when the One-Touch Warning Tone is disabled may
be interpreted as a violation of federal, state or locallaws, and an invasion
of privacy. Check applicable laws in your area before recording calls usingthis feature.
While on an internal/external call:
In. The LED flutters red1Station user presses the pre-programmed* VM RECORD buttaat 240 ipm during the set up and the following message displays:
RECORDING SETUP
MMM DD YY
oo:oo:oo
2Once the system connects to the station, the user’s mailbox, the flexible button LED
lights solid green and the LCD displays:
RECORDING
MMM DD YY
oo:oo:oo
3When the user finishes recording, press the pre-programmed* VM RECORD button. The
LED extinguishes and the normal LCD call information displays.
Conditions:
QIf the user hangs up without terminating the record function, the system performs the exit
procedure as described in step 
3 above.
+If the user presses the TRANS, CAMP-ON, MSG, or FWD buttons during recording, pressing the button
is ignored.
0%During the recording setup, pressing the CONF button is ignored.
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							5-60DIGITAL STATION OPERATIONOutside Call - Answer
If no VM port is available when the station user wants to record, the user receives the following
display (lasts six seconds):RECORDING UNAVAILABLE
MMM DD YY
oo:oo:oo
The user may retry after the display extinguishes.
In the recording mode, pressing the CONF button lets the user add members to the recording
(conference). Normal conference operation/conditions apply.
If an internal station is being recorded, the internal station receives a CONFERENCE LCD message
and the CONF LED lights.
If the FLASH or HOLD button is pressed during the recording, the recording is terminated.
If a station user presses the record button while in a two-party conference, the conference is
recorded. If the button is pressed a second time, the conference ends and the call is returned to a
two-way conversation.
Only one active recording per station is allowed.
If a recording is done to another internal station, the station being recorded cannot invoke the
record feature.
If a conference is being recorded and the conference master exits, the recording stays active. The
recording stops if the initiator re-enters the conference and ends it, removes the record function, or
the conference ends on it’s own.
Only the initiator of a conference can invoke/remove the record function during a conference.
Conference Warning Tone is not given to the conference members, if the initiator is recording the
conference and the record tone is disabled.
Recording is not allowed for a station that is barged in, Executive Overridden, or on an active OHVO
call.
An unsupervised conference call can be recorded.
*AFlex Button must be programmed for this feature to operate. Refer to Table53;FlexButton Progmmning
Codes.
Outside Call - Answ
1Lift handset or press ON/OFF button.
2Press slow flashing outside line button or Loop button. (If your telephone is
programmed with Preferred Line Answer, you may answer an outside line by lifting the
handset, or pressing the ON/OFF button.)
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							DIGITAL STATION OPERATIONOutside Call - Place
Outside Call - Place
1Press outside line or Pool button. ON/OFF button LED lights and dial tone is heard.
2Dial the desired party.
3When called party answers, lift handset to converse or use speakerphone.
Station user may also dial the individual trunk group access code to access an outside line.
Outside Call - Place on Hold
1If your system is programmed for Exclusive Hold Preference, press HOLD button once
for Exclusive Hold and twice for System Hold.
2If your system is programmed for System Hold Preference, press HOLD button once for
System Hold and twice for Exclusive Hold.
Paging
If you were given the ability to make page announcements:
1Lift handset or press ON/OFF button.
2Dial the 2-digit or 3-digit paging code,
or
Press pre-programmed* PAGE button.
[70] = All Call - Internal and External
[71] = Internal Zone 1
[72] = Internal Zone 2
[73] = Internal Zone 3
[74] = Internal Zone 4
[75] = Internal All Call
[76] + [l] = External Page
3Stations receiving a Page Announcement can press the Volume Bar to change the
paging volume. The following message is shown on the display phone:
SPEAKER PAGE
MMM DD YY
[#########J
HH:MM am
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							 I  .. ..-.5-62DIGITAL STATION OPERATION
Park - Personal
Stations off -book or in DAD do not hear the internal page announcement.
When making a zone page or 
All Call page and the zone is busy, the page
initiator receives ring back tone until the zone becomes available. You then
hear a warning tone and can make the page announcement.
External paging requires op 
tiond hardware.
*AFlexButton must be programmed for this feature to operate. Refer to Table53:FZexButton Programming
Codes.
Park - Personal
Each station in the system can place a call to a personal park location and later retrieve that call from the
originating station.
While connected to an outside line:
1Press the TRANS button. The caller is put on Exclusive Hold.
2Dial the Personal Park location [438] on the dial pad,
or
Press the pre-programmed* PERSONAL PARK button. Dial tone is heard.
When dialing the personal park location and it is already occupied, the
initiating station receives the previously parked call and the second call is
parked.
Retrieving a Parked Call:
I*Dial the Personal Call Park location code 14381 on the dial pad,or
Press the pre-programmed* PERSONAL PARK button. A talk path is established between the two
parties.
Conditions:
+Intercom calls and CO line calls can be placed into the station’s personal park location.
QCalls parked in a personal park location are subject to the system call park recall timer.
*aA CO call parked in a personal call park location recalls to the station that parked the call, when the
call park recall timer expires. The CO call rings to this station until the system hold timer expires.
The CO call then recalls the attendant(s) (at this point, the attendant station and the initiating
Issue 1 - December 1998STARPLUS Triad-S Product Description Manual 
						

							 I:: :.DIGITAL STATION OPERATION
PBX/Centrex Transfer5-63
station are ringing), and the attendant recall timer is initiated. When the attendant recall timer
expires, the CO call is disconnected.
.-w-.c;~s:PBX/Centrex Transfer-
						

							5-64DIGITAL STATION OPERATIONPersonalized Messages
Messages - Custom
Each station can select from ten possible custom messages to display on the LCD of a key telephone calling
that station. These messages are programmed from the first attendant station.
1Dial [633] on the dial pad,
Of
Press a pre-programmed* MSG button.
2Dial the 2-digit code (21-30) for the desired custom message. The first attendant
should provide a list of messages to each station user.
Conditions:
9This feature is not available to attendant stations.
Date and Time Entry on Personalized Message
Station users can activate certain messages that let users enter a specific time or return date. These
messages appear on the calling station’s display to alert them of the desired party’s return time or date.
To activate a message with a custom return time or date, the station user:IDials the Message Access code 
[633] on the dial pad.
2Then dial the desired message number [II - 171.
Users may activate the following messages and be prompted to enter a return time or date:
[ll] = VACATION UNTIL: MWDD
[12] = RETURN: HH:MMxm or MM/DO
[13] = ON TRIP UNTIL: MM/DD
[14]= MEETING UNTIL: HH:MM xm
[15] = AT HOME UNTIL: /-//-/:MM xm
[16] = ON BREAK UNTIL: HH:MM xm
[17] = AT LUNCH UNTIL: HH:MMxm
sEnter the date/time using buttons on the dial pad as shown in TnbZe5-5:0&r Key Pad
Codes.Issue I- December 1998
STARPLUS Triad-S Product Description Manual