Vodavi Starplus Triad S Description Manual

							SINGLE LINE TELEPHONE OPERATIONDo Not Disturb (DND)6-15
Do Not Disturb
Activating Do Not Disturb
1Lift handset.._-:-* -. _.:_c:.:>I ,_ ‘..d-. ,...j2Dial [631] on the dial pad.
3 Replace handset.
To cancel Do Not Disturb
1Lift handset.
2Dial [631] on the dial pad or [662] on the dial pad.
s Replace handset.
PBX/Centrex Transfer (Flash Command to CO Line)
To initiate a PBX or Centrex Transfer command from an SLT.
While connected to a PBX or 
Centrex line:
1Briefly press and release the hookswitch. Intercom dial tone is heard.
2Dial [660] on the dial pad. A Flash command is presented to the PBX or Centrex line.
sPBX or Centrex stutter tone is heard. Dial number of desired extension.
4Replace handset to complete transfEr.
Handset Receiver Gain
This feature allows an SLT user to increase/decrease the handset volume while on a CO or intercom call.
While on a CO or intercom call:
1Hookflash and dial the Handset Receiver Gain code [638] on the dial pad.
2Dial a l-digit entry [0] through [9] (O=lowest, 9=highest) on the dial pad,
Of
Press [#] to increase or 
[a] to decrease the gain, one level at a time.
3Hookflash again to return to call.
4Repeat above procedures, if necessary.
5Replace the handset to end the call.
STARPLUS Triad-S Product Description ManualIssue I- December 1998 
						

							6-16SINGLE LINE TELEPHONE OPERATIONIntercom Calling
Intercom Calling
Ringing is heard if called station is in T answering mode; or two bursts of tone if called station is in the H or
P position. To place an intercom call:
1Lift the handset.
2Dial the 3-digit intercom number.
3Converse after the two tone bursts stop.
4Replace the handset to end the call.
Answering an Intercom Call
1Lift handset to converse.
2Replace handset to end call
Conditions:
+Off-Hook Preference may affect this feature. See “Off-Hook Preference” on page 6-17
Least Cost Routing (LCR)
To place an outside call when LCR is enabled in the system:
1Lift the handset.
zDial [g] on the dial pad.
sDial the desired telephone number.
4Wait for an answer, then converse.
If all lines available are busy, remain off-hook for four seconds to automatically be queued onto LCR for an
available line.
If an LCR Queue Callback is activated:
1When telephone is signaled, answer the call.
2Desired telephone number is automatically redialed.
Only one L CR Queue Call Back request may be initiated by a station.When
a second request is made, the first request is cancelled.
To cancel an LCR Queue Callback:
1Dial the LCR Queue Cancel code, [626] on the dial pad.
2 Replace the handset.
Issue 7 - December 1998STARPLUS Triad-S Product Description Manual 
						

							SINGLE LINE TELEPHONE OPERATIONMessage Waiting6-17
Message Waiting
Leaving a Message Waiting Indication
1Lift handset.
2Dial the desired intercom station. Receive no answer, or DND tone.
3Briefly press and release the hookswitch.
4Dial [623] on the dial pad.
5 Replace handset.
Answering a Message Waiting Indication (message waiting lamp is flashing) :
1Lift handset.
2Dial [663] on the dial pad. Station that left the message rings.
Only 
SLTs equipped with a message waiting /amp have access to thisfeature.
Off -Hook Preference
If your phone was programmed for Off-Hook Preference, an outside line dial tone is heard when lifting the
handset.
When this operation is enabled, you may not have access to all features described in this document.
However, consult your 
Centrex or PBX User’s Guide for additional features you may have.
Personalized Messages
Each station can select a pre-assigned message to display on the LCD of any Key Telephone calling that
station. To select one of the ten available messages:
1Dial [633] on the dial pad.
2Dial the 2-digit code for the message.
[00] = clears message
[Ol] = ONVACATION
[02] = RETURN AM
[03] = RETURN PM
[04] = RETURN TOMORROW
STARPLUS Triad-S Product Description ManualIssue I- December 1998 
						

							. .  .  .  .6-18SINGLE LINE TELEPHONE OPERATION
Paging
[05] = RETURN NEXT WEEK
[ob] = ON TRIP
[07] = IN MEETING
[08] = AT HOME
[09] = ON BREAK
[ 103 = AT LUNCH
This feature is unavailable to the attendant(s).
3Replace the handset. (Activating DND or Call Forwarding cancels selected message.)
Paging
1Lift handset.
2Dial the Z- or 3-digit paging code. Wait for page warning tone.
[70] = All Call - Internal and External
[71] = Internal Zone 1
[72] = Internal Zone 2
[73] = Internal Zone 3
[74] = Internal Zone 4
[75] = Internal All Call
(All Ext. Zones)
[76] + [l] = External Zone 1
J Deliver message.
Stations off-hook or in DND do not hear the internal page announcement.
When making a Zone Page or All Call Page and the zone is busy, the page
initiator receives 
ringback tone until the zone becomes available. You then
hear a warning tone and can make the page announcement.
4Use Flash, depress hookswitch or replace handset to terminate page.
STARPLUS Triad-S Product Description Manual 
						

							SINGLE LINE TELEPHONE OPERATIONMeet Me Page6-19
Meet Me Page
To request another party to meet you on a page:
1Dial the desired Z- or 3-digit paging code.
2Request that party meet you on the page.
3Do not hang up; wait for the requested party to answer. As soon as the paged party
answers and is connected to you, the page circuit is released.
Answering a Meet Me Page
e4Go to the nearest telephone and dial [77] on the dial pad. You are connected to the party that paged
you.
Programming Names - LCD Display
Every SLT extension has the capability to program the users name so that people using display telephones see
the name instead of the station number.
1Lift handset.
2Dial 
[690] on the dial pad.
3Enter the name (up to 7 characters may be entered) by using keys on the dial pad as
shown in Figure 5-2: Kq Pad - Dial By Name, Chapter 5, page 5-33. Also refer to Figure 5-3:
Key Pad 
- Directory Dialing, Cbapter5, page 5-34 and Table 5-5:Other Key Pad Codes, Chapter5,
page 
545.4Press the hookswitch to complete the programming process.
Speed Dial - Station
ILift handset.
2Dial 
[668] on the dial pad.
3Dial desired station speed bin number (00-19).
Speed Dial - Storing Station Numbers.-.&Gs;:x ,e;?Lift handset.
2Dial 
[661] on the dial pad.
3Dial desired station speed bin number (00-19).
4Dial telephone number to store.
STARPLUS Triad-S Product Description Manualissue I- December 1998 
						

							SINGLE LINE TELEPHONE OPERATIONSpeed Dial - System
5Briefly press and release the hookswitch (Confirmation tone is heard.)
Line Group 1 is programmed along with SL T speed numbers and thus, Line
Group 
I is used when activating station speed dial from an SL T.
Speed Dial - System
I Lift handset.
zDial [668] on the dial pad.
3Dial desired system speed bin number (20-99).
Universal Day/Night Answer (UDABJNA)
Upon hearing an incoming signal:
1 Lift handset.
zDial the UDAlUNA access code [#5] on the dial pad. You are connected to ringing
outside line.
Issue 1 - December 1998STARPLUS Triad-S Product Description Manual 
						

							ff?$ Introduction
The STARPLUS Triad-Srhl system has a wide variety of features and flexible programming, allowing each
telephone user to program their telephone to meet their individual needs.
This section contains the operating instructions for Attendant Digital Key Terminal user(s) and includes an
illustration of the digital key telephone used in the Triad-S system. It also includes a description of the
telephone keys and their functions. This section is intended for use in conjunction with the Station Operation
section to provide step-by-step instructions for operating the Attendant(s) Digital Terminal(s) in the system.
Visual and audible cues that accompany the various feature operation steps are also included.
Digital Attendant features are an addition to digital station features. An Attendant User’s Guide is also
available that provides detailed operating instructions.
Attendant Digital Key Telephone Station Features
Each Triad-S system provide the following keys, indicators and features:
HANDSET AND SPEAKER are located at the left side of the front panel. A handset is provided to allow
confidential conversation when desired. Lifting the handset from its cradle (going off-hook) disengages the
station’s built-in speaker.
The speaker is located directly below the center portion of the handset. The station may be operated with the
handset on-hook. When this occurs, audio is transmitted to the station user through the station’s speaker.
FLEXIBLE BUTTONS access idle outside lines, provide DSVBLF for internal stations, access speed dial
numbers and activate features. These buttons can be programmed by the individual station user.
The default flex feature buttons are described below:
+aCALL BACK button lets you initiate a call back request to another busy station, As soon as that station
becomes idle, the station that left the call back request is automatically signaled. A flex button must
be assigned to use this feature.
.:.PICK-UP button lets you pickup a tone ringing intercom call, transferred, incoming, or recalling
outside line call to a specific unattended station by group or directed call pick-up.
e.DND (DO NOT DISTURB) button. On Attendant stations, this button becomes the system Night
Mode button. A flex button must be assigned to use this feature.
Issue I- December 7998STARPLUS Triad-S Product Description Manual 
						

							7-2DIGITAL ATTENDANT OPERATIONS
Attendant Digital Key Telephone Station Features+z+LINE QUEUE button lets you queue onto an outside line when all lines in a group are busy, Your
station is placed in queue awaiting a line in the same group to become available.
FIXEDFEATUREBUTTONS:
VOLUME BAR lets the user adjust ringer, speakerphone and handset volume.
H-T-P lets the user select the KM Signaling Mode, handsfree tone, or privacy.
FLASH button terminates an outside call and restores dial tone without hanging up the handset. It
also transfers calls behind a PBX or 
Centrex within those systems,
CAMP-ON button lets you alert a busy party that an outside line is on hold and waiting for them.
MSG (MESSAGE WAIT) button lets you initiate a message waiting indication at stations that are
busy, unattended, or in Do Not Disturb. Message Waiting Callback request left at your station is
indicated by a flashing MSG WAIT LED.
SPEED button gives you access to speed dialing, save number redial and last number redial. This
button also accesses flex button programming.
TRANS (TRANSFER) button transfers an outside call from one station to another.
CONF (CONFERENCE) button establishes and builds conference calls.
FORWARD (FWD) button lets you forward your calls to another station.
ON/OFF button lets you make a telephone call without lifting the handset. It turns the telephone on
and off when using the speakerphone.
MUTE button lets you switch the built-in microphone on or off when using the speakerphone, or
the handset microphone when using the handset.
HOLD button lets you place an outside caller on hold.
OUTSIDE CALLS are announced by a tone signal repeated every 3.2 seconds. The corresponding outside
line indicator flashes slowly.
INTERCOM CALLS can be tone ringing or voice announce. If it is voice announced, the receiving station
receives two bursts of tone prior to the announcement. If it is a tone ringing call, the receiving station hears
a tone ring every 2.4 seconds.
Issue I - December 1998STARPLUS Triad-S Product Description Manual 
						

							DIGITAL ATTENDANT OPERATIONSAttendant Digital Key Telephone Station Features
Figure 7-l: Attendant Digital Display Terminal
STARPLUS Triad-S Product Description ManualIssue I- December 1998 
						

							DIGITAL ATTENDANT OPERATIONSAttendant Digital Key Telephone Station Features100-l 
/lTriad-S Ext. Numbers080Speed Dial Directory
43qc1Call Park Location O-7 (System)
690Name in Display Programming438Personal ParkBQl+[BB]Off -Hook Preference Programming
44+[v]Voice Mail* Group Pilot Numbers O-7692Time and Date Programming45+[H]Hunt Group Pilot Numbers O-7(first programmed Attendant)
499Modem via 
DISA Access or Transfer893
Directory List Program Code
5#Forward Override694+[XX]Custom Message(s) Program Code
55+[u]ACD” Group Pilot Numbers O-9695+[XX]Distinctive Ringing
55+[u]UCD Group Pilot Numbers O-770
All Call Page (Internal and External)
56+[U]ACD” Group Pilot Numbers IO-1571Internal Page Zone 1566
ACD” or UCD Available/Unavailable72
Internal Page Zone 2
587+5 [VU]ACD’ or UCD Calls In Queue Display73Internal Page Zone 3
57O+(YY]ACD” Call Qualifier74Internal Page Zone 4
571ACD’ Agent Logout75Internal All Call Page
572+5 [UU] ACD” Agent Login76+[1]External Page573ACD’ Group Member Status77Meet-Me-Page Answer
574ACD” Agent Help
81CO Line Group 1 (if LCR is enabled)
575ACD’ Supervisor 
Logout82CO Line Group 2
576ACD’ Supervisor 
Login83CO Line Group 3
577
ACD* Supervisor Gueue Status Dlsplay84CO Line Group 4
578ACD’ Overflow Sta 
AvaibUnavail85CO Line Group 5
6# W=lTone Mode Ring Optlon86CO Llne Group 6
8%Dial By Name87CO Line Group 7
601Attendant Override88+[YY]All CO Line Groups
602Disable Outgoing CO Line Access(CO Line Off-Net Fwd)
603CO Line Off -Net Forward9LCR or CO Line Group 1 (if LCR disabled)
605
SIW Version Display0Attendant
606Clears T-l alarms#OGroup Call Pick Up (Key and SLT)
607Attendant Unavailable (Alternate Position)
#43+[c]Call Park Pickup (Key and SLT)
823
Message Walt#5Universal Day/Night Answer625
Executive Override/Monitor Barge-In[SPEED]+[W] Speed Dial Access
626LCR Queue Cancel
(09-19 Station) (20-99 System)
628OHVO Enable[SPEED]+[f] Save Number Redial
631DaylNightISpeclal (Attendant only)[SPEED]+(#] Last Number Redlal
632+[0.1,2] Background Music
633+[zz]Personalized Messages
633+[00]Clear Personalized MessagesXXX = Intercom Station Numbers
634Headset ModeYY = Speed Dial Bin numbers
635
ICLID Unanswered Calls DisplayZZ = Personalized Messages
636+[XXX] Station RelocateBB = button Number
639Incoming CO Call TransferU = ACD” (O-15) or UCD (O-7) Group Number
FWD
All Call ForwardC = Call Park Location O-7
[FWD]+[7]No Answer - Call ForwardH = Hunt Group Number O-7
[FWD]+[B]Busy - Call ForwardV = Voice Mall* Group Number O-7
[FWD]+[Q]Busy/No Answer - Call ForwardP = External Page Zone Number (l-2)
;FWD]+[%]Off -Net - Call Forward
348+[#.%] Keyset Model Features available with optional software.Table 7-l: Digital Attendant Numbering Plan
Issue 1 - December 1998STARPLUS Triad-S Product Description Manual