Vodavi Starplus Triad S Description Manual
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Customer Database Programming Introduction FeaturesVoicemail In-Band Signaling Voicemail Disconnect Table VOICE MAIL IN-BAND FEATURES Voicemail In-Band Digits Voicemail Transfer/Forward Voicemail Broker VOICE MAIL INDEX TABLE Voicemail Group Voicemail ID NumberFLASH 67 FLASH 68 FLASH 70 EXCEPTION TABLES PROGRAMMING TOLL RESTRICTION PROGRAMMING Allow Table A Programming Deny Table A Programming Allow Table B Programming Deny Table B Programming Special Table 1 Programming Special Table 2 Programming Special Table 3 Programming * Features available with Optional SoftwareProgram CodeFlex Butt01 1 23-7 8 9 TblO Pre=P7 Suf =NoneTbl 1 Pre=P7 Suf=*None Tb17 Pre=P7 Suf =2None Enabled Enabled Enabled 1 2440 1None 2None 3None 4None 5All Codes Allowed 6All Codes Allowed 7All Codes Allowed Table 2-l: Default Values n II Default Value STARPLUS Triad-S System Programming ManualIssue I - December 1998
I-16Customer Database Programming Introduction FeaturesProgram CodeFlex ButtonDefault ValueSpecial Table 4 Programming 8Home Area Code for Special Table 1 9Area Code for Special Table 2 10Area Code for Special Table 3 11Displaying Toll Table Entries 12LEAST COST ROUTING (LCR) PROGRAMMING LCR TABLES PROGRAMMINGFLASH 75 3-Digit Area/Office Code Table 1See LCR Tables 6-Digit Area/Office Code Table 2None Exception Code Table 3See LCR Tables Route List Table 4 Insert/Delete Table 5Daily Start Time Table 6Weekly Schedule Table 7LCR Routing for Toll Information 800 INITIALIZE DATABASE PARAMETERS INTRODUCTIONFLASH 80 Initialize System Parameters 1Default Initialize CO Line Attributes 2Default Initialize Station Attributes 3Default Initialize CO/Station Port Parameters 4Default Initialize Exception Tables 5Default Initialize System Speed Numbers 6Default Initialize LCR Tables 7Default * Features available with Optional Software Table 2-1: Default Values Issue I- December 1998STARPLUS Triad-S System Programming Manual
Customer Database Programming Introduction FeaturesInitialize ICLID-DID Tables Initialize Directory Dialing Tbl Parameters Initialize Hunt Group Parameters Initialize ACD*/UCD Group Parameters Initialize Voicemail* Group Parameters Initialize Verified Account Code Table System Reset PRINTING SYSTEM DATABASE PARAMETERS INTRODUCTION Printing System Parameters Printing CO Line Attributes Printing Station Attributes Printing CO/Station Port Parameters Printing Exception Tables Printing System Speed Numbers Printing LCR Tables Printing Entire System Database Printing Directory Dial Table Parameters Printing Hunt Group Parameters Printing ACD*/UCD Group Parameters Printing Voicemail* Group Parameters Printing Verified Account Codes Abort PrintingFLASH 85 *Features available with Optional Software Program CodeFlex ButtonDefault Value 8 9 10 11 12 1420Default Default Default Default Default Default 1Default 2Default 3Default 4Default 5Default 6Default 7Default 8Default 10Default 11 12 13 1520Default Default Default Default Table 2-l: Default Values STARPLUS Triad-S System Programming Manualissue I - December 1998
~...l-18 Customer Database Programming Introduction FeaturesProgram CodeFlex ButtonDefault ValueLOAD DATABASE ROUTINE FLASH 86 {:;I::;, 2,lLi5. _i_. .._ ._-.z.- -.-.._Upload database 1PC Only Download database 2PC OnlyL* Features available with Optional Software Table 2-l: Default Values Issue I- December 1998STARPLUS Triad-S System Programming Manual
Customer Database Programmingl-19 Program Mode Entry (Key Station) Program Mode Entry (Key Station) Programming is performed at Station 100 (defaults to Port 01) using a 24-button Digital Display Terminal. Programming is always done at this station regardless of the class of service or which station has been assigned the attendant(s). Before entering the program mode, the programmer must verify that Station 100 is properly connected. To enter the program mode: 1Press the ON/OFF button (optional). LED lights and intercom dial tone is heard. zOn the dial pad, press [a] [%I. 3On the dial pad, enter [3][2][2][6]*. A confirmation tone is heard. 4The ON/OFF button LED is lit. The system is ready to program. * This is a defaultpassword. However, it may be changed aper entering programming. Other telephones connected to the system continue to function normally. Program Mode Entry (Data Terminal or PC) A PC terminal connected to the RS-232C port on the MISU or remotely through the optional 9600 baud modem is used for database programming. When using a data terminal (ASCII or PC capable of emulating an ASCII terminal) on-site or locally, to program the system: 1Press on the terminal. 2Enter the password [default=3226VODAVl], and press again. Proper entry of the password results in the ADM> prompt. Proceed with programming referring toFigure 2-I: Data Terminal Program Codes Cross Rqference for terminal characters that representthe key set buttons. By entering [?] from the terminal, a Help screen displays. When entering the system remotely via a PC, access to the optional 9600 baud modem is accomplished by accessing Port 499 through a direct ringing assignment or through DISA or by being transferred to Port 499. Initialization The system was pre-programmed with certain features called default data (refer to Table 2-I: Default Values). These features are loaded into memory when the system is initialized. The system shouldbe initialized when installed or at any time the database is corrupted. STARPLUS Triad-S System Programming Mcrwalissue I- December 1998
I-20Customer Database Programming Customer Data Worksheets Use the procedures below to return the system database to default values: 1Place Switch #l on the BKSU in the ON position. 2Turn the power off and on to initialize the system database to the default. 3Once the database is initialized, place Switch #I in the OFF position to protect the database. Customer Data Worksheets Before attempting programming, it is strongly recommended that customer data worksheets be prepared (Refer to Product Desription Manual, Appendix C: Customer Database Programming), These worksheets should become part of the permanent record of customer programming. Refer to the following sections when preparing the worksheets. Database Fields The data fields set system timers, determine central office line features and Key Telephone features. When entering CO line data and station data, be sure to enter the exact number of digits specified. The data fields and features are further described in the following sections. Database Upload/Download Routine The Database Upload/Download Routine (Flash 86) provides a maintenance facility which permits the user to download the database to a PC, when a software change is made or when the system needs to be initialized and reprogrammed. In addition, the routine facilitates the programming of a database on an in- house system which is downloaded to a PC and then uploaded to a system in the field. After the system maintenance is completed, the file saved in the PC can then be uploaded to the system.All trace modes (SMDR, /CL/D Event, Maintenance Event Traces, etc.) MUST be turned off before a download is performed! /s-sue 7 - December 7998STARPLUS Triad-S System Programming Manual
Customer Database Programming Database Upload/Download Routine Upload/Download through Remote Administration 1Connect one end of an RS232C serial cable from the RS-232C connector on the MISUof the Triad-S System to the desired Comm Port on the PC. Use a sfraighf-through LB-9 to DB-9 (female to female) cable. 2Load a communication software package (i.e., Procomm) into the PC. Make the necessary changes to the following areas of the communications package. Save these permanent settings. Items to Change ChangeBaud RatePARAMETERS: a + [P] 9600 Baud, N for Parity, 8 Bits, 1 Stop BitSETUP OPTIONS: a + [S]Protocol Options: Item A: Echo Locally Item D: Character Pacing Item E: Line Pacing Item F: Pace Character Item I: CR Translation (upload) Item J: LF Translation (upload) Item K: CR Translation (download) Item L: LF Translation (download) OFF 0 0 0 NONE NONE NONE NONEONS I PROTOCOL OPTIGeneral Protocol Options: 1 NO Item C:Abort xfer if CD lost Vote: Item C appears in Procomm Plus Version 2.01 or higher. 3Press on the PC. The following displays: I44 Digital Hybrid Key-System Eng. Ver. 1.36-FFFF DATE: 12/01/98 TIME: 15:37:14ENTER PASSWORD: I 4Enter the password [default=3226VODAVI], and press again. Proper entry of the password results in the ADM> prompt. Proceed with programming referring toF@m STARPLUS Triad-S System Programming Manualissue I- December 1998
l-22Customer Database Programming Database Upload/Download Routine 2-I: Data Terminal Program Codes Cross Reference for terminal characters that representthe key set buttons. By entering [?] from the terminal, a Help screen displays. 5Enter the information on the following screen capture. Continue with the steps that follow. 44 Digital Hybrid Key-SystemEng. Ver. 1.36-FFFF DATE:12/01/98 TIME:15:37:14 ENTER PASSWORD: admr ADMIN PROGRAMMING adm>, ENTER PROGRAM NO adm>86 LOAD DATABASE ROUTINE ENTER BUTTON NUMBER adm>qThe HOLD button on UPLOAD DATEBASEa key set is the PRESS HOLD +- ;;;eo;st;~ek;;;;;;; adm>. Press . 6On the PC, press to display the Download Protocol screen. Enter X to set the download file to use X-Modem. This introduces an error correction facility to track errors and correct them during the download procedure. IDowload Protocols - X1 XMODEMZ) ZMODEMY) YMODEM (Batch)G) YMODEM-G (Batch)1 lK-XMODEM1 lK-XMODEM-G1 COMPUSERVE B-t1 KERMIT1 SEALINK124811648 bytes freeE A) ASCIIR) RAW ASCII T) TELINKM) MODEM7W) WXMODEMI) IMODEM1) CEXT 112) [EXT 213) CEXT 31 Your Selection: (press ENTER for ZMODEM)Issue I- December 1998 STARPLUS Triad-S System Programming Manual
Customer Database Programming Database Upload/Download Routinel-23 7This displays the Receive XMODEM screen on the PC monitor. Enter a path and file name for the database file and press to begin the download routine. Receive XMODEM Please enter filename: 8On the PC, press to begin the download routine. A Confirmation tone is heard from the communications package after the download is complete and theADM> prompt displays. 9Enter M and press . 10On the PC, press + . Press to exit Procomm and return to the DOS prompt. The downloaded database cannot be changed in the PC. The Up- load/Download routine is only a method to save an existing database. Database changes are made using the remote admin capabilities. Baud rates on I/O ports are NOT downloaded or uploaded. The download file contains a series of ASCII strings with a checksum at the end of the string. The checksum is verified when the system receives the string. An error in the checksum results in rejection of the string. An error message is sent to the PC when a string is received with an error. The user must watch for no more data on the screen to determine when the transmission of the download file is complete.The Database should be inifialized prior to an upload. The system should then be reset after the upload. Forward and backward compatibility is maintained. If the file uploaded from the PC contains less information in a string than required by the system database, the system maintains default information in -..G c the area not covered by the string. If the file uploaded from the PC contains more information in a string ,yyy--;$than required by the system database, the system ignores the additional information. To upload an ASCII database file: STARPLUS Triad-S System Programming ManualIssue I- December 1998
. .l-24Customer Database Programming Database Upload/Download Routine IEnter the information on the following screen capture. 44 Digital Hybrid Key-SystemEng. Ver. 1.36-FFFF DATE:12/01/98 TIME:15:37:14 ENTER PASSWORD: adm> ADMIN PROGRAMMING adm>, ENTER PROGRAM NO adm>86 LOAD DATABASE ROUTINE ENTER BUTTON NUMBERThe HOLD button on adm>wa key set is the DOWNLOAD DATEBASEsame as the PRESS HOLD +- kS;szn,;;;e;;yboard. adm> 2On the PC, press to display the Upload Protocol screen. Enter X to set the upload file to use X-Modem. This introduces an error correction facility to track errors and correct them during the upload procedure. Upload Protocols -124811648 bytes free4-l AR1 ASCII1 RAW ASCIIIODEM (Batch)T) TELINKs) YMODEM-G (Batch)M) MODEM70) lK-XMODEMW) WXMODEME) lK-XMODEM-GI) IMODEMC) COMPUSERVE B+1) CEXT 11K) KERMIT2) CEXT 21S) SEALINK3) [EXT 31 Your Selection: (press ENTER for XMODEM)Issue I- December 1998 STARPLUS Triad-S System Programming Manual