Vodavi Starplus Triad S Description Manual
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SYSTEM CONFlGUFtATlON Digital Station Instruments Digital DSWDLS Console The station port used for a DSS/ DLS Console can be assigned as a Direct Station Select or Direct Line Select depending on customer need. All forty-eight (48) buttons on the unit can be assigned as DSS, or flexible . .‘I..I e_ :.;;.&3&>”buttons. Refer to Figure 4--I:DSS Console Map #I, Chapter 4, page 4-5 for an explanation of the mapping options. Figure 9-5: Triad-S Digital DSWDLS Console STARPLUS Triad-S Product Description Manualissue I- December 1998
9-18 SYSTEM CONFIGURATIONDigital Station Instruments Issue I - December 1998STARPLUS Triad-S Product Description Manual
Introduction This specification provides the functional and implementation definition for the addition of the ICLID feature to the STARPLUS Triad-SThf Digital Key Telephone System. System Configuration The following illustration depicts the configuration presumed for the implementation of the ICLlD feature for the system. The phones are presumed to be in an ACD or UCD group in order to allow proper operation with the system. STARPLUSKSU CO LINESRS232 ICLIDICLID ‘nt&?cInt;xf;ce 1 I RS232 SERVER LAN Figure A-l: CTI System Configuration Issue I- December 7998 STARPLUS Triad-S Product Description Manual
A-2ICLID GENERAL DESCRIPTIONFunctional Performance Functional Performance The ICLID (Incoming Calling Line IDentification) feature has been added to the Triad-S system as a first step in providing it generally. The key system operation of this feature is dependent on the feature first being activated from the central office so that the numbers of the calling party will be delivered over the individual tip and ring of the CO lines during the first silent interval between ringing. The features implemented are: 1Display of calling number/name on initial ring-in of a line on the display keysets. 2Recording of incoming call number/name on the SMDR printout. 3Management of an “unanswered call” table from a display phone with appropriate privilege level to allow tracking of unanswered calls for statistical information and return call management. 4Local translation of incoming numbers to names according to a table of number/name equivalences which can be administered by the system. Calling Number/Name Display This feature is intended as the basic offering of the ICLID service when associated with the Triad-S system. Essentially, whenever an incoming call is received at the system, the number received along with the ringing signal will be stored in the line control tables and used at various points in the processing of the call. The primary function will be that the calling number will be displayed (if available) at any point at which the “LINE RINGING” is displayed in the system. If 2 lines are ringing in at the same time, the display will show the oldest lineinformation. After 1 of the lines is answered, the display will show the information on the unanswered line. In addition, with the availability of the calling name feature, if the calling name is provided, the system will deliver that to the display instead of the calling number. The specification for this feature is that the system will display its “LINE RINGING” message as normally implemented and alter that display to the calling number/name if the information is made present on the line. This will allow the normal operation of the system when ICLID information is not presented or the device which intercepts it and provides the information to the KSU is missing or failed. , ‘7,: :.,. . . . . _,.- ..,_.. . . . ...”‘-c’ Issue 1 - December 7998STARPLUS Triad-S Product Description Manual
ICLID GENERAL DESCRIPTION Functional PerformanceA-3 bbbbbNNNNNNNNNNNNNNbbbbb OR xxxxxxxxxxxxxxxxxxxxxxxxxxx If the culling name is available, the display will be shown as above where X... represents the internal table storage of the calling name. Note that although the Central Office delivery of the calling name is 15- characters, the internal table used to store the name for translation of a received number is 24-characters in width. If the Central Office delivers a name, it will be positioned left justified in the 24-character field on the display. Note that if a number is received which matches a number/name translation, the translated name will be used and the name delivered from the Central Office will be effectively discarded. If no name is available from the Central Office or a translation table the delivered number will be displayed as the repeated character N (14 characters). Incoming Number/Name SMDR As with the above feature implementation, the intent is that the system operate normally in the absence of ICLID information or the failure of the ICLID equipment. If the information is present at the time that an SMDR record is generated for a call, it will alter the content and format of the SMDR output record. If the calling number is available, the number will be output in the SMDR record in the same location as the dialed number is located in the outgoing calls. If the calling name is present, an additional line will be output in the SMDR identifying the name. This record will immediately follow the normal SMDR record. The normal SMDR record will include an indicator which identifies that a following record with name identification is present. Unanswered calls will be recorded on the SMDR as a system option to allow the identification of callers for statistical and call-back purposes. These calls will be identified with an indicator in the SMDR record. Unanswered Call Management An Unanswered Call Management Table with 50 entry capacity for the Triad-D systems are maintained in the iC,$< $,:;..:;system, The calling number/name information pertaining to any unanswered call will be placed in this table:‘,>at the time the system has determined that the call has been abandoned. This table may be accessed from any station display phone so that the unanswered calls may be reviewed and handled by the end user. STARPLUS Triad-S Product Description ManualIssue I- December 1998
A-4ICLID GENERAL DESCRIPTION Functional Performance Local Name Translation An administrable table provides a local translation from a received calling number to a name. This table can be administered by the customer from the attendant console location, In cases of conflict between the name delivered from the CO and that in the local translation table, the local translation table shall rule, 200 entries are provided for the Triad-S systems. ,.-: . . I,‘Y: L:-. \I .-.- --.:.; .: :‘-r. I ..:, Issue I- December 1998STARPLUS Triad-S Product Description Manual
1 TRIAD-ST” Basic KSU (BKSU) 5000-00 TRIADWgl Expansion KSU (EKSU) DSS Console (Off-White)5002-01 TR901 O-08DSS Console (Burgundy) TR901 O-60DSS Console (Charcoal) TR901 O-718-Button Basic (Off -White) TR901 l-08 8-Button Basic (Burgundy) TR901 l-60 8-Button Basic (Charcoal) TR901 l-71 24-Button Enhanced (Off-White) TR9013-0824-Button Enhanced (Burgundy) TR9013-6024-Button Enhanced (Charcoal) TR9013-71 12-Button Executive (Off-White)TR9014-08 12-Button Executive (Burgundy)TR9014-6012-Button Executive (Charcoal) TR9014-7124-Button Executive (Off-White) TR90150824-Button Executive (Burgundy) TR9015-6024-Button Executive (Charcoal) TR9015-71CTI Connector Box 9020-00 Caller Identification Interface Unit (TCI) 1480-00 ’ 9600 Baud Modem (MODU)5030-30 4-circuit DTMF Receiver Unit (DTMF-A)9033-l 0 3 CO line x 8 Circuit Digital Telephone Interface Board (CKIB)5032-00 3 CO line x 8 Circuit Single Line Interface Board (CSIB)5033-00 Message Wait Unit (MSGU)5033-l 0 Miscellaneous Interface Service Unit (MISU)5035-00 Table B-l : STARPLUS TRIAD-STM Part Numbers Issue 1 - November 1998STARPLUS Triad-S Product Description Manual
B-2PART NUMBERS Issue 7 - November 1998STARPLUS Triad-S Product Description Manual
Table C-l : System Parameters Issue I- November 1998STARPLUS Triad-S Product Description Manual
c-2 CUSTOMER DATABASE PROGRAMMING PROGRAM CODEFLASH 02 FLASH 05 _-..5 ..-.-,I -.._,-,.-. . ..-__-. ,.,.I._. ,.,,.-,_ Table C-l : System Parameters (Continued) Issue I- November 7998 S JARPLUS Triad-S Product Description Manual