Vodavi Starplus Triad S Description Manual

							KEY STATION FEATURESCentrexlPBX Transfer2-15
Programmable Flash Timer
CO line flash is a momentary opening on a CO line used for signaling. When using the Triad-S system in a
@$
Centrex environment, the CO line flash is to signal the intention to transfer a caller using Centrex transfer.
. .,.The CO line flash timer is programmable on a per CO line bases to facilitate a mixture of Centrex and CO. . . . .
lines within the same system.
Programming g, #, and Hook-Flashes into Speed Dial
Many Centrex codes utilize a hook-flash followed by, in many cases, the digit [ *] and or [#I. The Triad-S
system allow programming of these codes as a part of system or station speed dial sequences.Centrex/PBX Transfer
When Centrex or PBX lines are connected to the Triad-S system, users may, by using the Flash button,
transfer callers to other 
Centrex or PBX extensions. Additionally, the Flash command may be included within
a Speed Bin and programmed onto a flex button for one button transfer.Class Of Service (COS) Station
Each station is assigned a Class of Service which governs that stations dialing privileges. Day Class of Service
and Night Class of Service assignments to stations provide the system administrator additional control over
station dialing, preventing misuse of phones after hours. Six uniquely defined Classes of Service are available
for assignment to stations on a per station basis and all six are available for day and night assignment. Station
Class of Service works in conjunction with CO line Class of Service to provide the most flexible means for
offering custom toll restriction. As a part of the Dialing privilege assignment through Class of Service the
system offers two programmable Allow and Deny tables for additional customization of a toll restriction plan
for a particular customer. Additionally, each station can reference up to four special area code tables.
CO Line - Access
Through programming, telephones are allowed or denied access to particular outside lines or line groups.
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							2-16KEY STATION FEATURES
CO Line - Class Of Service (COS)
CO Line 
- Class Of Service (COS)
Each CO Line may be programmed with a Class-of-Service to provide dialing privileges. The Triad-S system
use an array between CO Line Class-of-Service and Station Class-Of-Service to offer a wide variety of dialing
privilege possibilities.
CO Line - Control (Contact)
On the Triad-S system, there are two (2) control contacts which may be individually programmed as either
CO Line Control (to control ancillary equipment) or Loud Bell Control to control a customer provided
ringing device to external areas. When programmed as CO Line Control and assigned to a CO line, the
corresponding contactcloses whenever that CO line is accessed by a station.
CO Line - Distinctive Ring
The tone ring signal used to notify stations of an incoming call can be changed in administrative
programming to provide distinctive ringing on a per CO line basis. A distinctive ring tone can be
programmed for each CO line that is used to ring each station. The system provides 
36 different ring
patterns that can be selected for each CO line in the system. CO line distinctive ringing overrides station
distinctive ringing.
CO Line - Groups
Outside lines can be placed in one of eight groups if the customer’s business requires such grouping.
Stations are then individually assigned access to these groups and given the ability to dial on particular
lines.
CO Line - Identification
This feature allows entering a name into the database for each individual line (trunk) connected to the
system. The name may be entered in any combination up to 12-characters in length (this represents 24
digits entered). Once entered, LCD Digital Terminals including the attendant station(s) receives the
programmed line name in place of the default LINE XXX message. This applies to all line call processing
conditions where the current LINE XXX message appears.issue I- December 7998
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							KEY STATION FEATURES
CO Line - Incoming Ringing Assignment2-17
SMDR always print the line number in place of the programmed name. A programmable data field is
available for each line in the system.This feature is for LCD Display appearance 
only!
CO Line - Incoming Ringing Assignment
Each CO line may be programmed (in database admin) so that incoming ringing on the specified CO line(s)
may be assigned initial ringing to one of the following destinations:
9One or more stations (Keyset or SLT)
+To an ACD, UCD, Voice Mail or Hunt Group
+Off-Net (via Speed Dial)
The ring-in follows Day Ring assignments unless Night Service mode is active, in which case all incoming CO
calls follow Night Ring assignments.
When ringing is assigned to a 
keyset, a direct line appearance or an idle Loop button must be available to
receive the call. Station call forwarding of initial ringing CO call is possible and can be directed to other
keysets with an available Loop button or direct appearance.
If the initially ringing CO call cannot ring at the destination assigned, it rings at the first attendant station.
CO Line - Loop Button
A station not having a direct appearance for a CO line receives incoming CO calls and transferred CO calls
under the loop button. Only one call at a time can be connected to a 
keyset on the loop button. If more than
one loop button is on a key set, the loop buttons may be 
conferenced together. If all programmed Loop
buttons on a 
keyset are busy or have a CO call on hold, the party attempting to transfer a CO line to that
station receives busy tone and cannot transfer the call to that station. If a transfer is attempted, the CO line
recalls the initiator immediately.
CO lines are also presented to a Loop when dialing out using LCR or when using speed dial to dial out and the
line chosen does not appear on the key station.
S TARPLUS Triad-S Product Descrip fion Manualissue I - December 1998 
						

							2-18KEY STATION FEATURESCO Line - Loop Supervision
CO Line - Loop Supervision
The Triad-S system can be programmed to monitor CO lines while on-hold or connected to RAN devices or
Voice Mail systems, or in Trunk-to-Trunk connections for disconnect signal provided by the 
Telco.
After a disconnect signal is detected, the Triad-S system releases the CO lines and automatically place them
back in service.
CO Line - Pool Button Operation
The Pool Group Key is used primarily to access CO lines that do not appear on a station so that outgoing
calls may be made. Pooled group keys are associated to CO line groups and may be programmed for use on
any of the flexible line buttons. CO lines are accessed in descending order of priority starting with the
highest numbered available (not busy) CO line in a CO line group. Stations may have as many POOL
buttons as there are CO line groups. Multiple POOL buttons for the same group are also allowed.
CO Line - Queuing
When all the outside lines in a group are busy, stations can be placed in queue awaiting a line in the same
group to become available. If a station doesn’t answer the queue signal within 15 seconds, that station is
dropped from the queue.
CO Line - Ringing Options
When a CO call rings at a busy station, the call rings at the station using a muted ring signal. This option
allows a user to receive a reminder ring at his busy station, instead of muted ringing. Additionally, a
reminder ring timer is available to provide the reminder ring every time the timer expires, as long as the
incoming CO line remains connected. The system defaults this option to muted ringing.
CO Ring Detect
The duration of the ringing signal from the CO or the PBX is matched with ringing detection circuitry in the
Triad-S. The ring detect can range from 200 to 
900 ms programmed in 100 ms increments. This timer
helps prevent false ringing.
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							KEY STATION FEATURES
ConferenceConference
There are two different types of conferencing.
Multi-Party Conference
Up to eight parties can engage in a conference. A maximum of five external parties can be conferenced.
Unsupervised Conference
The conference initiator can exit a conference with two outside parties and leave them in an unsupervised
conference. The initiator can re-enter the conference at any time. The Triad-S system can automatically
terminate the call when both parties hang up, when Loop Supervision is provided by the 
Telco and enabled in
the database.
A programmable conference timer disconnects the unsupervised conference if the initiator does not re-enter.
Conference Enable/Disable
This feature allows administering of the system conference feature on a per station basis for the ability of a
station to initiate a conference.
Database Printout (Dump)
Through a system programming command, either portions of or a complete database dump can be printed
using the 
RS-23X connector located on the optional Miscellaneous Service Unit (MISU) board on the Triad-
S system.
Database Upload/Download
DataBase Upload/Download feature provides a maintenance facility which has been added to the Remote
Administration routine. This routine permits downloading of the database to a PC, when a software change is
made or when the system must be initialized and re-programmed. Additionally, the routine facilitates the
programming of a database on an in-house system which can be downloaded to a PC and then uploaded to a
system in the field. After the system maintenance is completed, the file saved in the PC can then be uploaded
to the system.
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							KEY STATION FEATURES
Class Of Service (COS) Day/night
Class Of Service (COS) Day/nightThis feature allows stations that are a certain COS during the day, to be assigned a different COS when the
system is put in the night mode. The night COS goes into affect when the system is placed into the night
mode, manually or automatically. This prevents the misuse of phones after hours.
Dial By Name
The system allows station users to dial extension numbers, or speed bins by entering the name of a person
that has been programmed for that station. The system database allows entry of a name (alphanumeric) up
to 24 digits in length for each station. The programmed name can be used for dial-by-name station users
and in directory dialing. This feature should not be confused with the Name In Display feature.
Dial Pulse Sending
Each CO interface circuit for outside lines can be programmed to send dial pulse or DTMF signals, Dialing
speed and break/make ratios are programmable.
Issue 1 - December 1998STARPLUS Triad-S Product Description Manual 
						

							KEY STATION FEATURESDialing Privileges
Dialing Privileges
The system provides a flexible means of providing toll or dialing restriction. Through the assignment of class
of service (both station and outside line) many combinations of allow and deny numbers can be set. Both
area and office codes can be screened for allow/deny privileges.
Figure 2-1: Digital Enhanced (8-Button) Terminal
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							KEY STATION FEATURESDialing Privileges
Figure 2-2: Digital Executive (IP-Btn) Terminal
Figure 2-3: Digital Executive (24-Button) Terminal
Issue I- December 1998STARPLUS Triad-S Product Description Manual 
						

							KEY STATION FEATURES2-23
Direct Inward System Access (DISA)Direct Inward System Access (DISA)
The Triad-S system allows programming of an unlimited number of outside line calls to provide direct access
to the system and use of features such as WATS lines, intercom dial tone or the ability to dial out on outgoing
trunks without going through the attendant. The duration of a Trunk-to-Trunk DISA call can be set by the
system administrator. DISA callers may also access LCR, All Internal/External paging, All Call paging, Call
Park pick-up, and Meet-Me paging. A DTMF receiver must be available for DISA operation.
Vodavi has taken precautions to prevent fraud by requiring a security code
for this feature. However, it is may 
still be vulnerable to fraud.
Group Access
Incoming DISA callers may access all line groups such as FX or WATS lines or other outgoing services while
away from the office.
DISA Call Forwarding
Four options are available for a DISA line: 1) 24-hour, 2) night, 3) 24-hour with forwarding, 4) or night with
forwarding. The CO line ringing at a station follows preset forward or no-answer call forward using the preset
forward timer the same as an initially ringing CO line does. It follows direct forward and busy forward the
same as an initially ringing CO line. If the preset forward timer is set to 00 (disabled) the first forward of the
DISA ringing call at a station takes 15 seconds.
Programmable Access
A three-digit security code can be assigned in the system database to restrict unwanted use of the DISA
circuits. Each DISA line can be programmed independently for each option.
Station Access
DISA callers may dial any station directly without going through the attendant.Trunk-to-Trunk
The DISA Trunk-to-Trunk (or Conference) option on the CO line governs a DISA callers ability to access other
outside lines, CO lines must have DISA Trunk-to-Trunk enabled to allow a DISA caller to establish an
outgoing trunk-to-trunk connection. This allows for specific CO line access restriction on DISA calls.
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							2-24KEY STATION FEATURES
Direct Station Selection (DDS)Direct Station Selection (
A user with DSS buttons assigned at their Key Station can call an intercom station or transfer a CO call by
simply pressing the appropriate DSS button.
Direct Transfer Mode
An outside CO line can be transferred from one keyset to another. By using the TRANS button, a screened
(announced) transfer can be transferred directly to the handset on any key station. Any number of attempts
can be made to locate someone by calling different 
keysets without losing the call. If a line is transferred to
a busy station, it receives muted ringing.
This feature is programmable on a system-wide basis in admin programming.
Directory Dialing
Directory dialing allows station users to obtain a directory of station users and have the system dial the
extension that is currently on the display. The Triad-S system provide locations for up to 
200 names.
Directory dialing also allows users to program a name along with a speed dial bin for use in later locating a
speed dial number. When prompted to do so, the system displays the name associated with a speed dial
number on the LCD display so that when the desired name is shown, the user may then have the system
dial the number.
Directory dialing also allows users to associate a name with an entry in the local number/name translation
table. When prompted to do so, the system displays the name associated with the table on the LCD display
so that when the desired name is shown, the user may then have the system dial the number.
Disable Outgoing CO Line Access
This feature allows the first attendant station to dial a code and disable a CO line from outgoing CO calls,
This applies to all station(s) that have access to that line. Incoming status is not affected.
Distinctive Ringing (User Selectable)
The tone ring signal used to notify stations of an incoming call can be changed by each station user to
provide distinctive ringing among a group of stations. Each station user may select a distinctive ringing tone
Issue I - December 1998STARPLUS Triad-S Product Description Manual