Vodavi Starplus Triad S Description Manual
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DIGITAL STATION OPERATIONDirectory Dialing - Stations 3Names beginning with the letter chosen display on the LCD display. /f there are no names in the Directory List beginning with the desired letter, a name with the next higher letter shows on the LCD disp/ay 4Dial [*] on the dial pad to scroll up (next entry) through the list, or Dial [#] on the dial pad to scroll down (previous entry) through the list, or Press another button to view the list for a different letter of the alphabet. 5When the desired name is shown on the LCD display, press the SPEED button to automatically dial the destination station or outside phone number (via speed dial). Conditions: +If the desired party is an intercom station, that station is signaled according to it’s H-P-T switch (SLT stations tone ring). +If the desired party is associated to a speed dial bin, the system selects a CO line and dials the number programmed into the speed dial bin. Call progress tones are then heard. a”If a station is in the Directory Dialing mode and a CO or intercom call rings in, the station must exit the Directory Dialing mode to answer the call. To Transfer a call using Directory Dialing while on a call: 1Press the TRANS button. 2Dial the Directory Dial Code [680] on the dial pad, orPress a pre-programmed* flex button programmed for directory dialing. 3Press the digit associated with the person’s name and when it displays, press the SPEED button to automatically dial the destination station. 4Hang up to complete the transfer. Calls may be transferred to internal stations on/y, An attempt to transfer a call off -net (via a speed dial bin) result in the call recalling upon going on- hook. *A Flex Button must be programmed for this feature to operate. Refer to Table53:Fiex Button Programming Codes. STARPLUS Triad-S Product Description Manualissue I- December 1998
1..5-36DIGITAL STATION OPERATION Direct Inward System Access (DISA) Direct Inward System Access (DISA) 1Call the phone number the system administrator specified as the DISA line. The system answers and returns internal dial tone. --,.. 2Enter the DISA access code specified by the system administrator, if applicable. Dial!.
DIGITAL STATION OPERATIONDistinctive Ringing 2Enter the 2-digit tone number. The telephone speaker sounds a steady tone that correlates to the 2-digit entry. 3When the desired tone is selected (default ringing code is set to 00) press the SPEED button to save it as the tone to present when the station is tone rung. Confirmation tone is heard. This tone is presented as a result of an incoming CO or intercom call, recalling CO line or Transferred CO line or at any other time the station is tone rung. The 2-digit tone number displays in the lower left corner of the LCD display. The ringing choices are as follows: STARPLUS Triad-S Product Description Manual Issue I- December 1998
5-38DIGITAL STATION OPERATIONDistinctive RingingTONE #FREQTONE #FREQ 0069717701885211477 I016971852II19852/1633II 097701941/I281209/1633I I1077011209II291209/O1 11770/1336301336/1477 12770/1477311336/1633 13770/163332133610 14 770/O331477/1633I 158521941/I341477/oI I1685211209II351477/oI 178521133636Off 2394111477 Tone Duration = 50 ms150 ms Table 5-2: Ringing Choiceslssue I- December 1998 STARPLUS Triad-S ProductDescription Manual
DIGITAL STATION OPERATIONDo Not Disturb (DND) Conditions: +Station users may listen to all tones by dialing the 2-digit codes one after another. The tone that is sounding when the SPEED button is pressed is saved as that station’s tone ringing selection. *:aA station’s tone ringing selection is maintained in a battery protected area of memory, Therefore, if a system experiences a power failure or a soft or hard restart, the tone ringing selection is restored. +The tone selected provides TONE ringing normal or muted to the station whenever the station is commanded to tone ring (i.e., this excludes camp-on tone programming confirmation tones or other specific tones not considered TONE ringing). ~4The selected tone is used to notify the station in the following cases:Incoming CO Call Incoming Intercom Call Transferred CO Line Recalling CO Line Call Back Notification Message Wait Call Back All types of forwarded calls Executive/Secretary calls Line Queue Call Back LCR Queue Call Back oCO distinctive ringing supersedes station distinctive ringing. Do Not Disturb (DND) DND blocks incoming paging and ringing, and provides visual status indication to other telephones with DSS appearance. The DND code is [631]. *Press the pre-programmed* DND button. DND button lights steady, The DND button can be pressed while the phone is ringing to stop the ringing. (Refer to One-Time Do Not Disturb below.) Removing Do Not Disturb: .:+Press the pre-programmed* DND button or dial [631], The button LED extinguishes and DND cancels. Conditions: oCalling stations will receive DND audible tone. 4thThe first programmed attendant does not have DND capability, STARPLUS Triad-S Product Description Manualissue I- December 1998
I 5-40DIGITAL STATION OPERATIONExecutive Override QDND cpability is programmable on a per-station basis. One-Time Do Not Disturb Prevents calls from ringing at your station while you are on a call. The One-Time DND condition automatically cancels when you end your call. QPress the pre-programmed* DND button while you are off-hook and connected to a CO line or intercom call. TheDND button LED lights and off-hook tones at your station cancel. To cancel: +Replace handset. The DND button LED extinguishes and DND cancels. *A Flex Button must be programmed for this feature to operate. Refer to Table5.?:FZex Button Programming Codes. Executive Override This feature enables Executive designated stations the ability to override and barge-in on other keysets engaged in conversation. Code is 16251. If you call a busy station: tPress the pre-programmed* EXECUTIVE OVERRIDE button. Executive station is bridged onto the CO line conversation in progress at the called station. Optional warning tone is heard and presented to all parties prior to cut-through. zReplace handset at Executive station to terminate the override. Conditions: 3An error tone occurs: -If the called party is in a conference. - If the called party is already on an OHVO call. - If the called party has a Camp-On at his station. +If the Executive joins a call and one of the members does a hook-flash or presses his transfer button, the Executive is dropped. +If the Executive does a hook-flash or presses his transfer button, it is ignored. I”When the Executive joins an intercom call or CO call and the Executive is not in a mute state, and any member of the party hangs up, the call is converted to a two-party conversation. Issue I - December 1998STARPLUS Triad-S Product Description Manual
DIGITAL STATION OPERATION Executive/Secretary Pairing+When the Executive joins an intercom call or CO call and the Executive is in the mute state, and either of the two parties in the intercom call hang up, the call is dropped. If the Executive hangs up, the call remains a two-party conversation. +Certain forwarding types affect override operation. +Intercom button will disallow Executive Override. *A Flex Button must be programmed for this feature to operate. Refer to Table 5-.j:FZe.xButton P~ogmmming Codes.Use of this feature when the Executive Override warning tone is disabled may be interpreted as a violation of federal, state or local laws, and an invasion of privacy. Check applicable laws in your area before intruding on calls using this feature. A change in volume may occur on the CO line or intercom call after the barge-in occurs. Executive/Secretary Pairing There are four sets of Executive/Secretary pairings available. When the Executive station is busy or in DND, the Secretary station receives intercom calls and transfers. The Secretary station can signal the Executive in DND by using the Camp-On feature. Conditions: If you are designated the Executive station and your phone is busy or in DND, all calls are routed to the Secretary station. $If you are the designated Secretary station, you can signal the Executive that is busy or in DND by using the Camp On feature. Flash When connected to an outside line:‘_ 2 -::. c:--“‘,;. ‘ii‘:Y,*oPress FLASH to disconnect outside line and reseize outside line dial tone. STARPLUS Triad-S Product Description Manualissue I- December 7998
5-42DIGITAL STATION OPERATIONFlash On Intercom Flash On Intercom When connected to a page zone or another internal party, press FLASH to disconnect page or intercom call. Intercom dial tone is heard. Flexible Button Assignment If you have buttons on your telephone that have NOT been assigned as CO lines, Pooled group, or Loop buttons, you may program them to suit your own needs. This feature was enhanced in database programming to allow programming of flexible buttons from a remote location (off-site). Range programming can also assign these buttons to multiple stations. There are five possible functions you may assign to these buttons: DSS/BLF: When this button is pressed, it automatically signals the assigned intercom station. DSS/BLF buttons are programmed by the station user. FEATURES: When this button is pressed, itactivates a particular feature, thus eliminating the need for dialing the feature code. Some features require a programmed flex button for that feature to be accessible to the station user. In the case, it is designated in this Feature Operation Section and user guide. Feature buttons are programmed by the station user. Refer to Table 5-3: Hex Button Programming Codes for a complete listing of code/features that may be programmed onto a flexible button. SPEED DIAL: This button can automatically access a speed number location for one-step operation. PBX and Centrex codes can be programmed into a speed dial bin and accessed by pressing one button. POOLED GROUP ACCESS: A group of outside lines can be placed under one button. When this button is pressed, the system selects an available line from this group on which the user may place a call. Pool buttons are assigned in database administration. LOOP: This button appears as the direct button for outside lines that do not appear on the user’s telephone. Any phone that does not have all lines appearing on it must have a loop button. There is NO limit to the number of LOOP buttons a station may have. Loop buttons are assigned in database administration. UNASSIGN (Locked Out): Specific buttons may be designated as locked out or unused. When a button is unused, the button may not be programmed using flex button programming procedures. To program flexible buttons: 1Press the SPEED button twice. 2Press the assigned button to program (it must be programmed in the database as a multi-function button). issue 7 - December 7998STARPLUS Triad-S Product Description Manual
IDIGITAL STATION OPERATIONFlexible Button Assignment gg.3w..; 3Dial the desired code. Refer toTable 5-.?:Flex Butfou Progmnzming Codes. To erase a flexible button: 1Press the SPEED button twice. 2Press the button to erase. 3Press the FLASH button. Confirmation tone is heard. 4Replace handset or press ON/OFF button. STARPLUS Triad-S Product Description Manualissue I- December 1998
DIGITAL STATION OPERATION Flexible Button Assignment~100-131‘I riad-Sr”t Ext. Numbers 43*[c] 43844 [VI45 WI55 WI55 WI 56 WI 566 567 57o+[YY] 571 572+5 [UU] 573 574 575+5 [UU] 576+5 [UU] 577+5 [UU] 578 579+5 [VU] 601603 604 621622 625 626 627 628 631 632 633*[ZZ] 633+[00] 634 635 639 641Call Park Location l-7 (System) Personal Park Voice Mail Group Pilot Numbers O-7 Hunt Group Pilot Numbers O-7 ACD* Group Pilot Numbers O-9 UCD Group Pilot Numbers O-7 ACD’ Group Pilot Numbers IO-15 ACD*/UCD Available/Unavailable ACD*/UCD Calls in Queue Display ACD* Call Qualifier Code ACD* Agent Logout ACD* Agent Login ACD* Group Member StatusDisplay ACD* Agent Help ACD* Supervisor Logout ACD* Supervisor Login ACD* Supervisor Queue StatusDisplay ACD* Overflow AvaillUnavail ACD* Calls in Queue Display buttons Attendant Override CO Line Off -Net Forward Night Service Line QueueCall Back Executive Override/ Monitor Barge-In LCR Queue Cancel Account Code Enter OHVO EnableDo Not Disturb Background Music Personalized Messages Clear Personalized Messages Headset Mode ICLID Display (unanswered calls Incoming CO Call Transfer Release button I II I II II I I , I I I 643Repeat Redial 544+[IDX] 645 646+[XXX] 647+[xxx] 649+[44v] 653 654+[0, I] 680 695 70 71 72 73 74 75 76+[1] 77 9 #O #5[SPEED]+[YY] [SPEED]+[*] [SPEED]+[#] Mailbox buttonIntercom button(s) Call Coverage (Ringing Type) Call Coverage (Non-Ringing Type) One-Touch Recording Caller ID Name/Number Toggle Answering Machine Emulation modeDial Speed Directory Distinctive RingingAll Call Page (Internal and External) Internal Page Zone 1Internal Page Zone 2 Internal Page Zone 3 Internal Page Zone 4 Internal All Call PageExternal Page Zones Meet-Me-Page Answer Least Cost Routing (LCR) Access Group Call Pick Up Universal Day/Night Answer Speed Dial Access (00-19 Station) (20-99 System) Save Number RedialLast Number Redial XXX = Station Extension Numbers YY = Speed Dial Bin Numbers ZZ = Personalized Messages U = ACD* (O-15) or UCD (O-7) Group Number C = Call Park Location O-7 H = Hunt Group Number O-7 V = Voice Mail Group Number O-7 IDX = 001-255 l Features available with optional software. Table 5-3: Flex Button Programming Codes Issue I- December 1998 ~~~~~~ STARPLUS Triad-S Product Description Manual