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Vodavi Starplus Triad S Description Manual

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    							DIGITAL STATION OPERATIONDirectory Dialing - Stations
    3Names beginning with the letter chosen display on the LCD display.
    /f there are no names in the Directory List beginning with the desired letter,
    a name with the next higher letter shows on the LCD 
    disp/ay
    4Dial [*] on the dial pad to scroll up (next entry) through the list,
    or
    Dial [#] on the dial pad to scroll down (previous entry) through the list,
    or
    Press another button to view the list for a different letter of the alphabet.
    5When the desired name is shown on the LCD display, press the SPEED button to
    automatically dial the destination station or outside phone number (via speed dial).
    Conditions:
    +If the desired party is an intercom station, that station is signaled according to it’s H-P-T switch (SLT
    stations tone ring).
    +If the desired party is associated to a speed dial bin, the system selects a CO line and dials the
    number programmed into the speed dial bin. Call progress tones are then heard.
    a”If a station is in the Directory Dialing mode and a CO or intercom call rings in, the station must exit
    the Directory Dialing mode to answer the call.
    To Transfer a call using Directory Dialing while on a call:
    1Press the TRANS button.
    2Dial the Directory Dial Code [680] on the dial pad,
    orPress a pre-programmed* flex button programmed for directory dialing.
    3Press the digit associated with the person’s name and when it displays, press the SPEED
    button to automatically dial the destination station.
    4Hang up to complete the transfer.
    Calls may be transferred to internal stations on/y, An attempt to transfer
    a call 
    off -net (via a speed dial bin) result in the call recalling upon going on-
    hook.
    *A Flex Button must be programmed for this feature to operate. Refer to Table53:Fiex Button Programming
    Codes.
    STARPLUS Triad-S Product Description Manualissue I- December 1998 
    						
    							1..5-36DIGITAL STATION OPERATION
    Direct Inward System Access (DISA)
    Direct Inward System Access (DISA)
    1Call the phone number the system administrator specified as the DISA line. The system
    answers and returns internal dial tone.
    --,..
    2Enter the DISA access code specified by the system administrator, if applicable. Dial!.
    						
    							DIGITAL STATION OPERATIONDistinctive Ringing
    2Enter the 2-digit tone number. The telephone speaker sounds a steady tone that
    correlates to the 2-digit entry.
    3When the desired tone is selected (default ringing code is set to 00) press the SPEED
    button to save it as the tone to present when the station is tone rung. Confirmation tone
    is heard. This tone is presented as a result of an incoming CO or intercom call, recalling
    CO line or Transferred CO line or at any other time the station is tone rung. The 2-digit
    tone number displays in the lower left corner of the LCD display.
    The ringing choices are as follows:
    STARPLUS Triad-S Product Description Manual
    Issue I- December 1998 
    						
    							5-38DIGITAL STATION OPERATIONDistinctive RingingTONE #FREQTONE #FREQ
    0069717701885211477
    I016971852II19852/1633II
    097701941/I281209/1633I
    I1077011209II291209/O1
    11770/1336301336/1477
    12770/1477311336/1633
    13770/163332133610
    14
    770/O331477/1633I
    158521941/I341477/oI
    I1685211209II351477/oI
    178521133636Off
    2394111477
    Tone Duration = 50 ms150 ms
    Table 5-2: Ringing Choiceslssue I- December 1998
    STARPLUS Triad-S ProductDescription Manual 
    						
    							DIGITAL STATION OPERATIONDo Not Disturb (DND)
    Conditions:
    +Station users may listen to all tones by dialing the 2-digit codes one after another. The tone that is
    sounding when the SPEED button is pressed is saved as that station’s tone ringing selection.
    *:aA station’s tone ringing selection is maintained in a battery protected area of memory, Therefore, if a
    system experiences a power failure or a soft or hard restart, the tone ringing selection is restored.
    +The tone selected provides TONE ringing normal or muted to the station whenever the station is
    commanded to tone ring (i.e., this excludes camp-on tone programming confirmation tones or
    other specific tones not considered TONE ringing).
    ~4The selected tone is used to notify the station in the following cases:Incoming CO Call
    Incoming Intercom Call
    Transferred CO Line
    Recalling CO Line
    Call Back Notification
    Message Wait Call Back
    All types of forwarded calls
    Executive/Secretary calls
    Line Queue Call Back
    LCR Queue Call Back
    oCO distinctive ringing supersedes station distinctive ringing.
    Do Not Disturb (DND)
    DND blocks incoming paging and ringing, and provides visual status indication to other telephones with DSS
    appearance. The DND code is 
    [631].
    *Press the pre-programmed* DND button. DND button lights steady,
    The DND button can be pressed while the phone is ringing to stop the ringing. (Refer to One-Time Do Not
    Disturb below.)
    Removing Do Not Disturb:
    .:+Press the pre-programmed* DND button or dial [631], The button LED extinguishes and DND
    cancels.
    Conditions:
    oCalling stations will receive DND audible tone.
    4thThe first programmed attendant does not have DND capability,
    STARPLUS Triad-S Product Description Manualissue I- December 1998 
    						
    							 I
    5-40DIGITAL STATION OPERATIONExecutive Override
    QDND cpability is programmable on a per-station basis.
    One-Time Do Not Disturb
    Prevents calls from ringing at your station while you are on a call. The One-Time DND condition
    automatically cancels when you end your call.
    QPress the pre-programmed* DND button while you are off-hook and connected to a CO line or intercom call.
    TheDND button LED lights and off-hook tones at your station cancel.
    To cancel:
    +Replace handset. The DND button LED extinguishes and DND cancels.
    *A Flex Button must be programmed for this feature to operate. Refer to 
    Table5.?:FZex Button Programming
    Codes.
    Executive Override
    This feature enables Executive designated stations the ability to override and barge-in on other keysets
    engaged in conversation. Code is 16251.
    If you call a busy station:
    tPress the pre-programmed* EXECUTIVE OVERRIDE button. Executive station is
    bridged onto the CO line conversation in progress at the called station. Optional
    warning tone is heard and presented to all parties prior to cut-through.
    zReplace handset at Executive station to terminate the override.
    Conditions:
    3An error tone occurs:
    -If the called party is in a conference.
    - If the called party is already on an OHVO call.
    - If the called party has a Camp-On at his station.
    +If the Executive joins a call and one of the members does a hook-flash or presses his transfer
    button, the Executive is dropped.
    +If the Executive does a hook-flash or presses his transfer button, it is ignored.
    I”When the Executive joins an intercom call or CO call and the Executive is not in a mute state, and
    any member of the party hangs up, the call is converted to a two-party conversation.
    Issue I - December 1998STARPLUS Triad-S Product Description Manual 
    						
    							DIGITAL STATION OPERATION
    Executive/Secretary Pairing+When the Executive joins an intercom call or CO call and the Executive is in the mute state, and
    either of the two parties in the intercom call hang up, the call is dropped. If the Executive hangs up,
    the call remains a two-party conversation.
    +Certain forwarding types affect override operation.
    +Intercom button will disallow Executive Override.
    *A Flex Button must be programmed for this feature to operate. Refer to Table 5-.j:FZe.xButton P~ogmmming
    Codes.Use of this feature when the Executive Override warning tone is disabled may be interpreted
    as a violation of federal, state or local laws, and an invasion of privacy. Check applicable
    laws in your area before intruding on calls using this feature.
    A change in volume may occur on the CO line or intercom call after the
    barge-in occurs.
    Executive/Secretary Pairing
    There are four sets of Executive/Secretary pairings available. When the Executive station is busy or in DND,
    the Secretary station receives intercom calls and transfers. The Secretary station can signal the Executive in
    DND by using the Camp-On feature.
    Conditions:
    If you are designated the Executive station and your phone is busy or in DND, all calls are routed to
    the Secretary station.
    $If you are the designated Secretary station, you can signal the Executive that is busy or in DND by
    using the Camp On feature.
    Flash
    When connected to an outside line:‘_
     2 -::.
    c:--“‘,;. ‘ii‘:Y,*oPress FLASH to disconnect outside line and reseize outside line dial tone.
    STARPLUS Triad-S Product Description Manualissue I- December 7998 
    						
    							5-42DIGITAL STATION OPERATIONFlash On Intercom
    Flash On Intercom
    When connected to a page zone or another internal party, press FLASH to disconnect page or intercom call.
    Intercom dial tone is heard.
    Flexible Button Assignment
    If you have buttons on your telephone that have NOT been assigned as CO lines, Pooled group, or Loop
    buttons, you may program them to suit your own needs. This feature was enhanced in database
    programming to allow programming of flexible buttons from a remote location (off-site). Range
    programming can also assign these buttons to multiple stations. There are five possible functions you may
    assign to these buttons:
    DSS/BLF: When this button is pressed, it automatically signals the assigned intercom station.
    DSS/BLF buttons are programmed by the station user.
    FEATURES: When this button is pressed, itactivates a particular feature, thus eliminating the
    need for dialing the feature code. Some features require a programmed flex button for that feature
    to be accessible to the station user. In the case, it is designated in this Feature Operation Section
    and user guide. Feature buttons are programmed by the station user. Refer to 
    Table 5-3: Hex
    Button Programming Codes for a complete listing of code/features that may be programmed onto
    a flexible button.
    SPEED DIAL: This button can automatically access a speed number location for one-step
    operation. PBX and 
    Centrex codes can be programmed into a speed dial bin and accessed by
    pressing one button.
    POOLED GROUP ACCESS: A group of outside lines can be placed under one button. When this
    button is pressed, the system selects an available line from this group on which the user may place
    a call. Pool buttons are assigned in database administration.
    LOOP: This button appears as the direct button for outside lines that do not appear on the user’s
    telephone. Any phone that does not have all lines appearing on it must have a loop button. There is
    NO limit to the number of LOOP buttons a station may have. Loop buttons are assigned in database
    administration.
    UNASSIGN (Locked Out): Specific buttons may be designated as locked out or unused. When a
    button is unused, the button may not be programmed using flex button programming procedures.
    To program flexible buttons:
    1Press the SPEED button twice.
    2Press the assigned button to program (it must be programmed in the database as a
    multi-function button).
    issue 7 - December 7998STARPLUS Triad-S Product Description Manual 
    						
    							 IDIGITAL STATION OPERATIONFlexible Button Assignment
    gg.3w..;
    3Dial the desired code. Refer toTable 5-.?:Flex Butfou Progmnzming Codes.
    To erase a flexible button:
    1Press the SPEED button twice.
    2Press the button to erase.
    3Press the FLASH button. Confirmation tone is heard.
    4Replace handset or press ON/OFF button.
    STARPLUS Triad-S Product Description Manualissue I- December 1998 
    						
    							DIGITAL STATION OPERATION
    Flexible Button Assignment~100-131‘I riad-Sr”t Ext. Numbers
    43*[c]
    43844 
    [VI45 
    WI55 
    WI55 
    WI
    56 WI
    566
    567
    57o+[YY]
    571
    572+5 [UU]
    573
    574
    575+5 [UU]
    576+5 [UU]
    577+5 [UU]
    578
    579+5 [VU]
    601603
    604
    621622
    625
    626
    627
    628
    631
    632
    633*[ZZ]
    633+[00]
    634
    635
    639
    641Call Park Location l-7 (System)
    Personal Park
    Voice Mail Group Pilot Numbers O-7
    Hunt Group Pilot Numbers O-7
    ACD* Group Pilot Numbers O-9
    UCD Group Pilot Numbers O-7
    ACD’ Group Pilot Numbers IO-15
    ACD*/UCD Available/Unavailable
    ACD*/UCD Calls in Queue Display
    ACD* Call Qualifier Code
    ACD* Agent Logout
    ACD* Agent Login
    ACD* Group Member StatusDisplay
    ACD* Agent Help
    ACD* Supervisor Logout
    ACD* Supervisor Login
    ACD* Supervisor Queue StatusDisplay
    ACD* Overflow AvaillUnavail
    ACD* Calls in Queue Display buttons
    Attendant Override
    CO Line Off -Net Forward
    Night Service
    Line QueueCall Back
    Executive Override/
    Monitor Barge-In
    LCR Queue Cancel
    Account Code Enter
    OHVO EnableDo Not Disturb
    Background Music
    Personalized Messages
    Clear Personalized Messages
    Headset Mode
    ICLID Display (unanswered calls
    Incoming CO Call Transfer
    Release button
    I
    II
    I
    II
    II
    I
    I
    ,
    I
    I
    I
    643Repeat Redial
    544+[IDX]
    645
    646+[XXX]
    647+[xxx]
    649+[44v]
    653
    654+[0, I]
    680
    695
    70
    71
    72
    73
    74
    75
    76+[1]
    77
    9
    #O
    #5[SPEED]+[YY]
    [SPEED]+[*]
    [SPEED]+[#]
    Mailbox buttonIntercom button(s)
    Call Coverage (Ringing Type)
    Call Coverage (Non-Ringing Type)
    One-Touch Recording
    Caller ID Name/Number Toggle
    Answering Machine Emulation modeDial Speed Directory
    Distinctive RingingAll Call Page (Internal and External)
    Internal Page Zone 1Internal Page Zone 2
    Internal Page Zone 3
    Internal Page Zone 4
    Internal All Call PageExternal Page Zones
    Meet-Me-Page Answer
    Least Cost Routing (LCR) Access
    Group Call Pick Up
    Universal Day/Night Answer
    Speed Dial Access
    (00-19 Station) (20-99 System)
    Save Number RedialLast Number Redial
    XXX 
    = Station Extension Numbers
    YY 
    = Speed Dial Bin Numbers
    ZZ = Personalized Messages
    U 
    = ACD* (O-15) or UCD (O-7) Group Number
    C 
    = Call Park Location O-7
    H 
    = Hunt Group Number O-7
    V 
    = Voice Mail Group Number O-7
    IDX = 001-255
    l Features available with optional software.
    Table 5-3: Flex Button Programming Codes
    Issue I- December 1998
    ~~~~~~
    STARPLUS Triad-S Product Description Manual 
    						
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