Vodavi Starplus Triad S Description Manual

							System Parameters Programming
Access Codes2-69
Other Codes:
III
6=6# l-=13I$=*2 I#=##III
7 = 
7#‘=14& = *4Table 2-8: Dial Pad Keys
3If an error is made while entering the name, press the BACK SPACE flexible button
(FLASH 23, button 
#4). This button backspaces one character at a time.
4Press HOLD to save the entry. A confirmation tone is heard and the display updates.
NAME -A name up to 24-characters may be entered into each directory dial list entry. The names display
alphabetically when accessed by a station user. It is possible to have multiple entries that are associated to
the same station number or system speed dial bin. This lets the same name be entered into the list several
times, For example, by last name and by first name, pointed to a station number and a speed dial bin (home,
or mobile phone number). Or, several different names associated to the same speed dial bin.
To clear an entry:
IPress the CLEAR flexible button (FLASH 23, button #3).
STARPLUS Triad-S System Programming ManualIssue I- December 1998 
						

							2-70System Parameters Programming
Hunt Groups
2Press HOLD to save the entry. A confirmation tone is heard and the display updates.
The entry is erased (both the 
BIN/KM assignment and the programmed name).
CLEAR - Entries in the table may be erased and cleared from the table allowing placement of another entry
into the list. When a system speed dial bin is deleted or changed the name associated to the bin must also
be erased. When a multiple table listing is associated to one system speed dial bin it may be necessary to
clear more than one entry.
Hunt Groups
Hunt Group Programming
Programming Steps
IPress FLASH and dial [30]. The following message displays on the display:
IHUNT GROUP 450 P 
#i#+, #W
w, w, m, w, w, #?%#I
2The top left button in the flexible button field is lit for programming Hunt Group 1 (450).
To change Hunt Groups or enter a different Hunt Group, press the appropriate flexible
button 1-12 (450-461) and perform the following procedures.
3Enter the 3-digit station numbers up to a maximum of 24 digits (8 stations). Hunt groups
are joined together by entering another Hunt Group Pilot Number as the last entry of
the group.
4Press HOLD to save the entry. A confirmation tone is heard and the display updates.
Description
The system can be programmed for up to 8 hunt groups. Each hunt group can contain up to 8 stations
each. Each hunt group can be independently arranged to utilize a pilot hunting technique or station
hunting technique. Hunt groups may also be chained together when larger groups are desired. Hunt groups
can be joined together by programming a hunt group number as the last member of a hunt group. If a
station is in DND or is forwarded to another station, it is considered busy.
STARPLUS Triad-S System Programming ManualIssue I- December 1998 
						

							System Parameters Programming
Hunt Groups
2-71HUNT GRP 450HUNT
GRP461HUNTGRP452HUNTGRP453
3&m*aQ13 4814HUNT GRP 454HUNT
GRP455HUNTGRP456HUNTGRP457
%+ms-%8- *mrilHUNT GRP 458HUNTGRP459HUNT
GRP460HUNTGRP461
+%19#l!iorxls:-a#II:,STATION 
/
Station / Pilot Hunting Assignment
Programming Steps
1Press the STATION/PILOT flexible button (FLASH 30, button #13) to indicate Station
Hunting or Pilot Hunting.
LED On = Station Hunting enabled
LED Off = Pilot Hunting enabled
To remove stations from a Hunt group:
1Enter [#] three times on the dial pad.
2Press HOLD. A confirmation tone is heard and the display updates. This removes all
stations previously programmed in that group.
458-461 are ONLY for RAN applications.
Description
STATION HUNTING -Transferred CO, and intercom calls that are presented to a busy, or DND station, that
are members of a Station Hunt group, search sequentially (in the order the extensions were entered in
database programming) for an idle station in the group and rings that station. Direct ringing CO Line calls to
the station number ring at the station. If station hunting is desired on a direct ringing call, program the
station hunting pilot number in the CO Line ring assignment list. This lets the member of the hunt group to
receive private calls and hunt group calls.
STARPLUS Triad-S System Programming ManualIssue I- December 1998 
						

							2-72System Parameters Programming
Hunt Groups
PILOT HUNTING - Incoming CO, transferred CO, and intercom calls can be directed to a pilot number of
a hunt group. The system searches sequentially (in the order the extensions were entered in the database
programming) for an idle station in the group and rings that station. Calls directly to stations (by calling the
extension number) within the hunt group do not hunt but receive call progress tones from the extension,
Verified Account Codes Table/Traveling Class of Service
Programming StepsPress FLASH and dial 
[31]. The following message displays:
ACTcosxxxxxxxxxxxx YY
Where:ACCT = Up to 
12-digit account code
COS = Class of Service for account codes
Press the ACCT CODE flexible button (FLASH 31, button 
#I). Enter up to 12 digits (O-9, 
*, #). [*] represents a do not care digit. The system ignores all digits after this digit
when entering an account code. The 
[#I represents a single do not care digit.
Press the Class of Service flexible Button (FLASH 31, button 
#2). Enter a 2-digit Class
of Service Number (l-6) that corresponds to Class of Service l-6. The first digit
represents Day COS and the second digit represents Night COS.
Press HOLD to complete the entry. A confirmation tone is heard.
Description
The Verified Account Code/Traveling Class of Service (COS) feature provides tracking of specific calls by
entering a verified, variable length (up to 12 digits) identifier. Each account code can be assigned a day and
night Class of Service for determining the dialing privileges allowed by that account 
code. This provides a
means for users to override a restricted station. If the dialed account code matches the Verified Account
code table, an intercom dial tone is returned, otherwise an error tone is returned. The use of forced
Account Codes is optional, offered on a system-wide basis. SMDR must be enabled for the account code to
print as part of the SMDR record. The Triad-S System allows up to 250 12-digit account codes and must be
enabled in Flash 
06, Button 3. By default, no Account Codes are assigned.
Issue I- December 1998STARPLUS Triad-S System Programming Manual 
						

							 I  ..System Parameters Programming
Hunt Groups2-73
CLASS OF
DELETE ACCT
-_-;
						

							2-74System Parameters Programming
Hunt Groups
Local Number / Name Translation Table
Programming StepsIPress FLASH and dial 
[55]. The following message displays:
s - xxx #?Y# ,Where:
XXX = Table Number 600-799
### = Route Number 000-199
2The ROUTE NUMBER LED is lit. Enter the 3-digit Route Number (000-199) from what
was entered in program code, FLASH 
[43].
To erase a current phone number and name entry:
IPress the CLEAR ENTRY flexible button (FLASH 55, button #4) to clear an entire
phone number and name from the current index.
2Press the NEXT TABLE flexible button (FLASH 55, button #18) to advance to the next
index and continue entering information into the translation table
or
3Press the PREV TABLE flexible button (FLASH 55, button #19) to return to a previous
index that is already programmed.
To locate an existing index for editing:
1Press the TABLE NUMBER flexible button (FLASH 55, button #20). The following
message displays:
.
ENTER TABLE NUMBER
2Enter a 3-digit number that corresponds to the table numbers 600-799.
3Press HOLD to complete the entry.
Description
An administrable table in the KSU provides a local translation from a received calling number to a name.
This is administrable by the customer from the attendant console position, This table is also shared by the
ICLID features. In cases of conflict between the name delivered from the CO and that in the local translation
issue I- December 1998STARPLUS Triad-S System Programming Manual
,I..,,_ . ,--_.r-. . . . .,. . . . . .,..a..,.... . .I. . .._.. . .:.z*8 
						

							System Parameters Programming
Hunt Groups2-75
table, the local translation table rules. 200 entries are provided in this table for the Triad-S System. An option
was added to the Local Number/Name translation table to route an ICLID or Caller Entered ID Digits, based
^%.
v-
on a partial compare with the number entered in the translation table.. .._. -,.i:‘ .:3,.‘_ROUTE NUMBER PHONE NUMBER
NAME
CLEAR ENTRY
%ll %%a%s132#6lT--R-lBACKSPACE
#15#1_6#em##18
*-#lm--Fl*lli%Eizzzl
*- +YenSlzcxIa-NEXT TABLEPREV TABLE
1117 #Ds 119 %k Pa-T-lIf a match is found between a number in the translation tab/e and an
incoming call record, the translated name is displayed and/or stored in the
unanswered call table.
To program a phone number into the Local Number/Name Translation table:
IPress the PHONE NUMBER flexible button (FLASH 55. button #2) to enter the desired
phone number into the translation table. Maximum length of a phone number is 14 digits,
including hyphens. Phone numbers must be in the format: 
I-602-XXX-XxXx. Refer to
Table 2-8: Dial Pad Keys.
2Press HOLD to update the database. The BACK SPACE flexible button(FLASH 55,
button 
#5) erases the current number for error correction.
An option was added to the Local Number/Name translation table to route an ICLID or Caller Entered ID
. . ..iDigits based on a partial compare with the number entered in the translation table.
. . .,-
c-2::..~The Guaranteed Message announcement forces incoming callers to an announcement before being placed
into an ACD Queue or routed to an agent. Agents in an ACD Group with a Guaranteed Message enabled
receive incoming callers only after the caller hears the designated recorded announcement in its entirety, or
after the incoming caller dials up to 14 digits followed by [ 
#] . These digits are inserted as ICLID incoming
STARPLUS Triad-S System Programming ManualIssue I- December 1998 
						

							2-76System Parameters Programming
Hunt Groups
number identification. If the ICLID option is selected, digits received before the announcement time-out
are captured and inserted as incoming ICLID number information,
When the ICLID option is selected, 
[#] is recognized as an announcement termination and [SC] is
recognized as an entry error. An entry error causes removal of the ICLID and the incoming caller can re-
enter their phone number.
Example: If 602-443 is entered in the translation table with a route number, any call received from
ICLID are routed per this partial entry It is important to note that if a partial entry is inserted in the
table, entries that begin with the partial entry, such as 
602-443-6000 cause confusion, A call in this
scenario can be routed by either entry depending on the search. This is considered a duplicate
entry and should be avoided. Also note that calls still require exact entries, therefore, a caller
entered number of 
602443 requires a separate route entry from 602-443 since there is no dash.
To program a name into the translation table:
1Press the NAME flexible button (FLASH 55. button #3) to enter the desired name into
the translation table. Maximum length is 24 characters. Refer to Table 2-6 for dial pad
keys.
2Press HOLD to update the database. The BACK SPACE flexible button (FLASH 55,
button 
#5) erases the current letter for error correction.
Issue I- December 1998STARPLUS Triad-S System Programming Manual 
						

							Page A Introduction
Programming Steps
If the system is in the programming mode, continue using the program codes. If starting to program here,
enter the programming mode. Refer to Chapter 1, 
Figure 2-1: Prog~amning Button Mapping. If any CO line
features must be changed
1Press FLASH and dial [40]. The following message displays:
CO LINE ATTRIBUTES
SELECT A CO LINE RANGE
2Enter a 6-digit number for the range of lines being programmed. If only one line is being
programmed, enter that number twice (001 001).
If HOLD is pressed without entering a CO range, ALL CO lines (001-012)
are selected.
sPress HOLD to save the entry. A confirmation tone is heard and the display updates.
Flexible Button 
#I9 (Page A) is lit. The following message displays to indicate current
programming of that line or group of lines:
IXXX-XXX PAGE A
ENTER BUTTON NUMBERIWhere:
XXX-XXX = CO Line Range
001-012 = 
STARPLUS Triad-S
This section describes the procedures and steps necessary to program CO Line attributes. When entering the
CO Line attributes portion of the database, the programmer may decide to enter information for a range of
CO lines or one specific CO Line. Range programming lets the programmer change a specific parameter or a
few parameters for an entire range of CO Lines leaving intact the remaining data fields that do not require
change. Those data fields continue to operate with the previously programmed data. By default, Page A is
shown.
ksue I- December 1998STARPLUS Triad-S System Programming Manual 
						

							3-2CO Line Attributes ProgrammingPage A Introduction
DTMF 
/ DPco I PBXUNADISA T I T
Ykkizm *!lcIKi *Is %+;PRIVACYLOOP 
SUPVDISACO GROUP
*LizEEl *- *ilzz!Il *Is
cosRING ASSIGNCO LINE IDTRUNK DIR
*-4%isEzizl*-:%-DISPLAY RING
*- +k-%115 #-;PAGE APAGE B
1117+%- +n $120PAGE CNEXT (FWD)
NEXT (BACK)NEW RANGE
%- %122%?- *Ifaz3zlI
DTMF / Dial Pulse Programming
Programming Steps
1Press the DTMFIDIAL PULSE flexible button (FLASH 40, Button #I).
2Enter a l-digit value (O-l) that corresponds with the following entries:
[0] = Dial Pulse
[I] = DTMF
PULSE / DTMFDTMFO-l
.
3Press HOLD to save the entry. A confirmation tone is heard.
Description
Each individual outside line can be programmed to be DTMF (tone) or dial pulse. By default, all lines are
set for DTMF.
CO / PBX Programming
Programming Steps
IPress the COlPBX flexible button (FLASH 40, Button #2).
2Enter a l-digit value (O-l) which corresponds with the following entries:
[0] = PBX
Issue I - December 1998STARPLUS Triad-S System Programming Manual