Vodavi Starplus Triad S Description Manual
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Least Cost Routing (LCR) IntroductionSEARCH EXCEPTION TABLE FOR MATCHFOUNDROUTE ASSIGNED . FROM~A\~~PTION NOT FOUND ?3%%?NOT FOUNDRESTRICT TA%~~~R ) FOUND CALL IS QUEUED ON L--JLEAST COSTLY GROUP IN LIST OF ROUTE ASSIGNEDCO LINE SELECTED FROM FIRSTAVAILABLE TRUNK GROUP IN LIST OF ROUTE ASSIGNED INSERT/DELETE TABLE IS USED IF ASSIGNED WITH TRUNK GROUPFigure 1 O-l: LCR Flowchart STARPLUS Triad-S System Programming Manualissue I- December 1998
IIO-4Least Cost Routing (LCR) LCR Tables LCR Tables Programming Steps If the system is in the programming mode, continue using the program codes. If starting to program here, enter the programming mode. To program the system for Least Cost Routing: _., ; ‘._ ._ ,.i/. .. . . . . . __ 1Press FLASH and dial [75]. The following message is shown on the display phone: LCR TABLES ENTER BUTTON NUMBER . 2There are eight tables which can be programmed here for LCR (you must also program LCR Class of Service in Station Programming). Use the procedures listed below to program these LCR tables. It is extremely important that the worksheets be completed before pro- gramming the 1 CR tab/es. Description The Least Cost Routing (LCR) feature allows automatic selection of the most economical trunk according to the number dialed and the time of the day and day of the week. There are eight different tables which are set up to monitor the dialing of digits of a station and to select the best route programmed for the call. These tables are: +3-digit Area/Office Code Routing Table o6-digit Office Code Routing Table + Exception Table +Route List Table o Insert/Delete Table +z+Daily Start Time Table Q Weekday (Weekly) Schedule 9Toll Information Table The buttons on the digital terminal are defined as shown below when entering the LCR Tables Programming area: Issue I - December 1998STARPLUS Triad-S System Programming Manual
Least Cost Routing (LCR) LCR Tables3-DIGIT TABLE &DIGIT TABLEEXCEPTION ROUTE LIST TABLESTABLE #II %s12 113+#-INSERT IDAILY TIMEWEEKLY TIMETOLL DELETE TABLETABLETABLEINFORMATION %Ezrm *m%Ezul%:-3-Digit Area / Off ice Code Table Programming Steps 1Press 3-digit Table flexible button (FLASH 75, Button #I). The following message will be shown on the display phone: 3 DIGIT ROUTING TABLEENTER L NNN RRY PP HOLD Where: L = [0] for Non-Leading 1 (1 not dialed) [I] for Leading 1 (1 is dialed) NNN = Area/Office Code RR = Route List Number 00-15 Y = [0] do not go to 6-digit table [I] go to 6-digit table PP = Number of digits expected to be dialed. :!Press the HOLD button to save the entry. Confirmation tone is heard and the display will now update. Description This table is divided into two sections - Leading 1 (a [l] is dialed before the number) and Non-Leading 1 (no [I] is dialed before the number). This gives the system the ability to handle call routing in areas that require a [l] before a long distance number, as well as in areas that do not require the [ 11, Both of these tables include all area codes (NPAs), and office codes (NXXs), from 000 to 999, including such numbers as 911,411, etc. A complete entry into these tables include a route list table to be used, if the 6-digit table is to be checked and the number of digits likely to be dialed (Example: 7 or 10 digits). Ail local office codes must be entered in this table even if they do not require long distance calling. STARPLUS Triad-S System Programming ManualIssue 1 - December 1998
IO-6Least Cost Routing (LCR) LCR Tables The number of digits to expect entry will aid the system in identifying when the last digit is dialed and to begin routing the call. This also helps to free SLT DTMF receivers if SLT traffic in the system is heavy. For international calls, use 00 as number of digits to expect. This causes the system to wait five seconds (or inter-digit time-out) after user dials last digit before the system accesses a CO Line and dials out.6-Digit Office Code Table Programming StepsI Press the 6-digit table flexible button (FLASH 75, Button #2). The following message isshown on the display phone: 4 6 DIGIT ROUTING TABLEENTER S AAA RR NNN HOLD tWhere: S = [0] to remove codes, [I] to add codes AAA = Area Code RR = Route Number 00-15 NNN = Office Code 2Press the HOLD button to save the entry. Confirmation tone is heard and the display will now update. 3Enter additional office codes to be programmed into the same Area Code/ Route Table, pressing HOLD after each office code entry. 4Press a flexible button to program a different table. To delete all entries in an Area Code/Route Table:IEnter [0 AAA RR ###I Description This table determines a route for one or a group of individual office codes within an area code. Certain office codes within an area code can be given unique or special routing. If the office code dialed is not found in the 6-digit Office Code Table, the call is then routed according to the route list table as was entered in the 3-digit table. The system allows twenty 6-digit Area/Office code tables that may be used to route specific office codes within an area code. Each table will route calls for a common area code to a specified route. All entries_ I’ ,/.;.y:‘.,; ,l;--.: Issue 1 - December 1998STARPLUS Triad-S System Programming Manual
Least Cost Routing (LCR) LCR TablesIO-7 made to a table route those office codes to the specified route list table, An area code may be entered into more than one 6-digit table with different routes specified. ..:.A 8:.:;$ Exception Code Table Programming StepsIPress EXCEPTION TABLES flexible button (FLASH 75, Button #3). The following message will be shown on the display phone: EXCEPTION CODE TABLEENTER S XX RR HOLD .Where: S = [0] to remove code from table, [I] to add code to table XX = Exception codes for single digit codes, press MUTE button as 2nd digit. The [a]may be entered as the 1st digit only. RR = Route Table Number 00-15 2Press the HOLD button to save the entry. Confirmation tone is heard and the display will now update. 3Press FLASH 75, Button #3 again for further entries. Up to 20 Exception Codes may be programmed in this table. Description This table is used for operator calls and any other calls which would use a one-digit or two-digit entry, rather than a three-digit area code. Route List Table Programming Steps 1Press the ROUTE LIST TABLE flexible button (FLASH 75, Button #4). The following message will be shown on the display phone: ROUTE LIST TABLERR T G DD L STARPLUS Triad-S System Programming ManualIssue I- December 1998
IO-8Least Cost Routing (LCR) LCR TablesWhere: RR = Route List Table Number 00-15 T = Time Period Route List l-4 G = CO Line Group l-7 DD = Insert/Delete Table reference 00-19 (## for none) L = LCR Class of Service (LCOS) zPress the HOLD button to save the entry. Confirmation tone is heard and the display will now update. 3To enter additional CO Line groups in the same time period route list number, Dial:[G] [DD] [L] [HOLD] To enter data for a different time period route list:IPress program FLASH 75, Button #4 and enter all data (RR T G DD L). 2Repeat the above to program a new Route Number 00 to 15 or press a flexible button to program other LCR information. To use the scroll method, use Button # 18 to advance to the next entry or use Button # 19 to return to a previous entry. The following message displays when the Call Cost feature is enabled in FLASH 05, Button #I 1, ROUTE LIST TABLERR T CCC G DD L Where: RR = Route List Table Number 00-15 T = Time Period Route List l-4 CCC = Cost for one minute ($ O.OO-$9.99) G = CO Line Group 1-7 DD = Insert/Delete Table reference 00-19 (## for none) L = LCR Class of Service (LCOS) Description Up to 16 different Route List tables can be programmed. Each route list table contains four time period routing lists, one for each of the available (four) daily start time periods. Within each time period route list up to seven CO (outside) line groups and their corresponding Insert/Delete table, if any, and LCR class of service priority are programmed on a per line group basis. / : :.. . .\_ -. ..:. . ,‘: ‘, :,~,.,-I’.‘:t,; .z,. .._ ~\A.%’ Issue I - December 1998STARPLUS Triad-S System Programming Manual
Least Cost Routing (LCR) LCR TablesIO-9 When routing a CO call through LCR, CO Line groups are accessed in sequence so that the first line group entered represents the least costly (and first selected) and the last line group entered represents the most : *,,,.,,,‘, ~ e? costly (and last selected). +*The Route List table references many other tables when processing a call for routing. First of all, the Daily start time table is referenced to determined what start time entry should be checked in the weekly schedule table. The corresponding entry in the weekly schedule table depending on the day of the week then determines which Time Period Route list should be used within the Route List table. The system then begins to check for idle lines in the first entered CO line group and will proceed until an idle line is found. While it is searching for an idle CO line the Station LCR COS is checked against the entries for LCR COS Priority of the specific CO line groups (see LCR COS Priority explanation below). Once an idle CO Line is found with a LCR priority equal to or higher than the stations LCR COS, then a final check is made to determine if an Insert/Delete table should be referenced. Once all of the tables and entries are checked the system then processes the call on the outside CO line.Make sure you made entries into all Time Period Route Lists referenced in the weekly schedule table. LCR COS Priority - A station should be assigned a class of service for LCR. The LCR COS can be between 0 and 6, with 0 being unrestricted and 6 being the most restrictive. Within the time period route List table, line groups are given an LCR COS Priority assignment between 0 and 6. A station using LCR will be able to use only those CO (outside) line groups with a priority assignment of equal or higher value than the station’s LCR Class of Service (Le., a station with LCOS 3 can use line groups with a priority between 3 and 6). STARPLUS Triad-S System Programming Manualissue 7 - December 1998
Least Cost Routing (LCR) LCR Tables 5 NNNNNYY c 6NNNNN NY0 S J = Cannot Use Line Group Y = Has Access to Line Group Table 1 O-l: LCR Class of Service Table Insert / Delete Table Programming Steps 1Press INSERT/DELETE TABLE flexible button (FLASH 75, Button #5). The following message will be shown on the display phone: IDIGIT INSERT / DELETE ENTER TT X DDD HOLD I zEnter the table information as follows: Where: T T = Insert/Delete Table Number 00-19 X = [0] Pre-Delete numbers (first digits dialed in the number) or [I] Pre-Insert numbers (insert digits in front of number dialed, or [2] Post-Insert numbers (insert digits behind number dialed) DDD = Digits (up to 16-digits may be deleted from the beginning of the number dialed and up to 40 digits can be inserted (20 pre- and 20 post). Issue I- December 1998 STARPLUS Triad-S System Programming Manual
Least Cost Routing (LCR) LCR TablesIO-II 3Press the HOLD button to save the entry. Confirmation tone is heard and the display updates. To add and delete numbers in the same table, enter the different Insertion/Deletion tables in step 1, and enter as separate entries using the same table number. In the Insert Tables for LCR programming: 1Press the TRANS button for a pause. The [a] and [#] digits are allowed as valid digits for inserting digits dialed over the network. The [%I and [#] are valid entries for adding digits in both the pre (in front of) or post (behind the number) tables. The [%] and [#] cannot be used as delete characters in the Delete tables. To delete a table: IEnter the table number followed by the HOLD button. Description Digits can be either added or deleted when dialing a number. For instance, if a user dials a long distance call that should be placed on a foreign exchange (FX) line, the digit [ 11 and the three-digit area code (NPA) dialed by the user must be deleted before the call can be placed on that FX line. An Insert/Delete table can be programmed to do this. Digits can also be added to a number that has been dialed by the user. For instance, Other Common Carrier (OCC) access codes and authorization (ID) codes can be automatically inserted by the system either in front of, and/or behind the number dialed. There are twenty Insert/Delete tables and each allows entries in a delete table and a pre- and post insert table. Up to 40 digits (including pauses) can be inserted (20 pre and 20 post) and up to 16 digits can be deleted. Digits can be inserted before or after the number dialed, but can be deleted only from the start of the number dialed. To ensure that a pause is inserted in LCR at default, the database programming was changed to add a pause in each of the 20 LCR Insert and Delete tables and insert table 0 in each of the route tables, STARPLUS Triad-S System Programming ManualIssue I- December 1998
Least Cost Routing (LCR) LCR Tables Daily Start Time Table Programming Steps 1Press the DAILY START flexible button (FLASH 75, Button #6). The following message displays on the phone: DAILY START TIME TABLEHHMM HHMM HHMM HHMM HOLD 2Enter times in military format (2400 hours) in succession. 3Press the HOLD button to save the entry. Confirmation tone is heard and the display updates. Default times are 0800, 1700,230O (8 AM, 5 PM, and 11 PM), and the fourth time is disabled (####). To change a Start Time, all times must be re-entered. Four pounds [####I are displayed if nothing is entered for a specific time. Description The Daily Start Time table correlates the LCR routing table to the time sensitive discount structure offered by the customers carrier. Example: In the most common situation, the most expensive rate period is between 8:00 am and 5:00 pm, often called the day rate. The first discount period usually starts at 5:00 pm and runs until 11:00 pm, often called Evening Rates. The remaining time (from 11:00 pm until 8:00 am) in this example is referred to as night time rates which usually have the biggest discount. With the wide selection of Common Carriers, the least costly route for a particular area code may be different at different times of the day. To accommodate this situation, this table and the Weekly Schedule table work together, dividing the day into four possible time periods. By default these tables are set at the standard divisions of 8AM, 5PM, and 1lPM. However, these times can be changed. Entries in the Daily Start Time table are used to select the time period to reference in the weekly schedule. Based on the time a call is placed, the daily start time table selects the time period to choose in the weekly schedule. The weekly schedule is then used to determine the time period route list in the Route List table to use for routing the call for a particular day of the week. Times are entered in the 24 hour format. Issue 1 - December 7998STARPLUS Triad-S System Programming Manual