Vodavi Starplus Triad S Description Manual

							Station Attributes Programming
Page A Introduction
Lihe Queuing
Programming Steps
IPress the QUEUING flexible button (FLASH 50, Page A, button #7). The following
message displays:
.
LINE QUEUINGO-lENABLEDl
zEnter a l-digit value on the dial pad to enable/disable the Line Queuing feature.
[0] = Disabled
[I] = Enabled
3Press HOLD to save the entry. Confirmation tone is heard.
Description
‘\.
Stations can be allowed or denied the ability to manually queue for a busy group of CO lines. Even when
disabled, stations have automatic LCR queuing privileges. By default, CO Line Queuing is enabled at 
all
stations.
Preferred Line Answer
Programming Steps
1Press the PREF LINE ANSWER flexible button (FLASH 50, Page A, button #8). Thefollowing message displays:
.
PREF LINE ANSWERO-lENABLED
t
zEnter a l-digit value on the dial pad to enable/disable the Preferred Line feature.
[0] = Disabled
[I] = Enabled
3Press HOLD to save the entry. Confirmation tone is heard.
Description
Stations can be given the ability to answer a call by simply going off-hook. By default, Preferred Line Answer
is enabled on all stations.
STARPLUS Triad-S System Programming Manualissue I- December 1998 
						

							Station Attributes Programming
Page A IntroductionOff-Hook Voice Over (OHVO)
Programming Steps
1Press the OHVO flexible button (FLASH 50, Page A, button #g). The following
message displays:
OFF HOOK VOICE OVERO-1
DISABLED
.2Enter a l-digit value on the dial pad to enable/disable the Off-Hook Voice Over
feature.
[0] = Disabled
[I] = Enabled
3Press HOLD to save the entry. Confirmation tone is heard.
Description
When enabled, this feature allows a digital station to receive OHVO while on a call. A station can be denied
the ability to receive OHVO calls by disabling this feature. By default, Off-HookVoice Over is disabled for all
stations. The station must be in H or P mode to enable this feature.
Call Forwarding
Programming Steps1Press the CALL FORWARD flexible button (FLASH 50, Page A, button #IO). The
following message displays:
CALL FORWARDo-1
ENABLED
42Enter a l-digit value on the dial pad to enable/disable the Call Forwarding feature.
[0] = Disabled
[I] = Enabled
3Press HOLD to save the entry. Confirmation tone is heard.
Issue I- December 1998
STARPLUS Triad-S System Programming Manual 
						

							Station Attributes Programming
Page A introduction
Description
Stations can be allowed or denied the ability to forward incoming CO calls, intercom calls, or transferred
.F.-.+---. iz:--63_ ..--. >.outside lines to another station or group. By default, Call Forwarding is enabled at all stations.
Forced Least Cost Routing (LCR)
Programming Steps
1Press the FORCED LCR flexible button (FLASH 50, Page A, button #II). The following
message displays:
FORCE LCRo-1DISABLED
2Enter a l-digit value on the dial pad to enable/disable the LCR feature.
[0] = Disabled
[I] = Enabled
3Press HOLD to save the entry. Confirmation tone is heard.
Description
Stations may be forced to place outgoing CO calls by use of LCR (dial [9]) to access an outside line. This lets
the system administrator control dialing patterns and lines used for outgoing CO calls. This can be
enabled/disabled on a per-station basis for additional flexibility and control. Forced LCR is optional
(disabled) for all stations, and eliminates access to all other line groups.
ACD Supervisor Monitor with Barge-In
Programming Steps
1Press the SUPV BARGE-IN flexible button (FLASH 50, Page A, button #12). The
following message displays:
IACD SUPV BARGE INo-1DISABLEDI
2Enter a l-digit value on the dial pad to enable/disable the ACD Supervisor feature.
[0] = Disabled
[I] = Enabled
STARPLUS Triad-S System Programming Manual
issue I- December 1998 
						

							4-10Station Attributes Programming
Page A Introduction
3Press HOLD to save the entry. Confirmation tone is heard,
The use of Supervisor Monitor with Barge-In is limited by 
federal low and
mayalso belimitedorprohibitedbystote orlocallaw, so check fherelevant,.laws in your area before employing these features._,1‘,;;-;;: ,,A change in volume may occur on the CO line or intercom call offer the
barge-in occurs.
Description
Eh%feature k avadable with optiomzlsoftware. The ACD Supervisor Monitor with Barge-In feature
provides a means for an ACD Supervisor to monitor an agents call in progress to coach sales techniques or
customer relations skills. When used, a supervisor may intrude into an agent’s call in a listen-only mode or
in a true conference mode. Prior to barge-in, a supervisor must log into the agent’s group using the
supervisor log-in code 
576xXx. This feature is available with or without a warning tone. By default, the
Supervisor Monitor with Barge-In feature is disabled.Executive Override is a system feature and, therefore, fakes precedence
over this 
feature. If Supervisor Monitor with Barge-In is used properly,
Executive Override MUST be disabled. Otherwise, the barge-in is per-
formed with the MUTE button OFF.
Executive Override Blocking
1Programming Steps
2Press the EXECUTIVE OVERRIDE BLOCKING flexible button (FLASH 50, Page A,
button 
#13). The following message displays:
EXEC OVERRIDE BLOCKO-lENABLED
3Enter a l-digit value on the dial pad to enable/disable the Exec Override Block feature.
[0] = Disabled
[I] = Enabled
4Press HOLD to save the entry. Confirmation tone is heard.
Issue I - December 1998STARPLUS Triad-S System Programming Manual 
						

							Station Attributes Programming
Page A Introduction
Description
The Executive Override Feature has a separate condition added to it that allows or disallows an Executive to
+,-7.
c.-;
; _,.:,.Goverride an extension. This prevents an extension with override capability from overriding an Executive’s
.‘.2station. By default, Executive Override is enabled at all stations.The Executive Override blocking feature also blocks an 
AC0 Supervisor
Monitor with Barge-/n.
CO Line Ringing Options
Programming Steps
1Press the RINGING OPTIONS flexible button (FLASH 50, Page A, button #14). The
following message displays:
CO RING OPTIONSO-1MUTED RING
2Enter a l-digit value on the dial pad to enable/disable the Ringing Options feature.
[0] = Reminder Ring
[I] = Muted Ring 
-
3Press HOLD to save the entry. Confirmation tone is heard.
Description
When a CO call rings at a busy station, the call rings at the station using a muted ring signal. This option lets
a user receive a reminder ring at his station, instead of muted ring. In addition, a reminder ring timer has
also been added to the system to provide the reminder ring every time the timer expires, for as long as the
incoming CO line has not been disconnected. By default, Muted Ringing is allowed at all stations.
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							4-12Station Attributes Programming
Page Blntroduction
Name / Number Display at Idle
Programming Steps
IPress the NAME/NUMBER DISPLAY flexible button (FLASH 50, Page A, button #is).The following message displays:
NAME AT IDLE ICDO-lNAME
2Enter a l-digit value on the dial pad to enable/disable the Name/Number feature.
[0] = Name
[I] = Station Number
3Press HOLD to save the entry. Confirmation tone is heard.
Description
This feature displays the standard idle LCD showing the programmed 7-digit name and station number
together. This option is programmable on a per station basis, however, the feature must be enabled 
/
disabled in admin programming. If a station has this feature enabled but has not programmed a name, the
name portion of the LCD is blank. The idle display priority is 
UCD/ACD, Hunt, Station/Name, or Station. By
default, the Name and Station number display on the LCD.
Page B Introduction
Programming Steps
If the system is in the programming mode, continue using the program codes. If starting to program here,
enter the programming mode.
IPress FLASH and dial [50]. The following message displays:
STATION ATTRIBUTES
SELECT A STATION RANGE*., i. ,,.,.:. 1 _..,I.:;..; .i
--2Enter a 6-digit number for the station range being programmed. If one station is being
programmed, enter that number twice, e.g., 
[100100].
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							Station Attributes Programming
Page B IntroductionIf HOLD is pressed without entering a station range, all stations 
(100-131)are selected.
3Press HOLD to save the entry. A confirmation tone is heard and the display updates.
Flexible button 
#24 (New Range) is lit.
4Press [PG B] button. The current programming for those features displays as:
I
XXX-XXX PAGE B
ENTER BUTTON NUMBER
IWhere:
XXX = Station Range (100-131)
Description
This section describes the steps and procedures necessary to program station attributes. Range programming
ienables the programmer to change a specific parameter or a few parameters for a range of stations, leaving
intact the remaining data fields not requiring changes. Those data fields continue to operate with the
previously programmed data.
When programming the Page B features, the flexible buttons are mapped as follows:STATION IDDAYCLASSOFNIGHT CLASS
SPEAKER-SERVICEOF SERVICE
PHONE
sEiIxl*12 +%l3rIizl*14GROUP PICKUPPAGING ZONESPRESETCO LINE GROUP
FORWARD
ACCESS
*m%fn %a %+-ILCR CLASS OFOFF-HOOK
BUTTON
SERVICEPREFERENCEASSIGNKEY SET MODE
s#- ~liEIE!l81112#n
VMIDDISPLAY
TRANSLATIONBUTTONS
%+113%114 %llEIzl +#lTcr-HlCKTUPAGE A
PAGE B
%sn %I!iBzxl *IlsQ 130PAGE CNEXT (FWD)NEXT (BACK)
NEW RANGE
%1219122+%D %kLi?Kizl
STARPLUS Triad-S System Programming Manual
Issue I- December 1998 
						

							.
Station Attributes Programming
Page B Introduction
Station ldentif ication
Programming Steps
1Press the STATION ID flexible button (FLASH 50, Page B, button #l).
STATION IDo-7
KEYSET
1Enter a 1, 2, 3 or 4-digit value on the dial pad to identify the type of terminal:
[000] or [0] = 24-Button Terminal
[I] = DSS Console
[6] = SLT without Message Wait
[7] = SLT with Message Wait
[007] = 12-Button Terminal
[008] = g-Button Terminal
2Press HOLD to save the entry. A confirmation tone is heard and the display updates.
Description
Each system port must be programmed to identify the type of station that operate on that port. Each station
type must be identified. By default, all Key Telephone Boards (DTIB) default to ID 0 (24-Button Digital
Terminal), all Single Line Boards (SLIB) default to ID 
6.When identifying a station as a DSS 
/ OLS console, you must also enter
the station number of the key telephone to which the DSS 
/ DL S console
is associated. To associate a DSS console with Station 100, the entry
would be 1100 [HOLD].
Station ID for DSS 
/ DLS Console with Map
Programming StepsIDial [I] on the dial pad.
2Enter the 3-digit station number (100-131) to which the DSS/DLS Console is
associated.
3
Press HOLD to save the entry. A confirmation tone is heard and the display updates.
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							Station Attributes Programming
Page B Introduction
STATION IDo-7
DSS MAP X ASSOC XXX
1Where:
x 
=IXXX = Station Range (100-131)
MAP #l by default has all 12 CO Lines and all 32 Stations, 100-131. This provides
12x32 configuration. Station/Feature buttons are flexible and can be changed by the
buttons are NOT changeable.1  128 1
a default layout for a
station user. CO Line
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							 I4-16Station Attributes Programming
Page B IntroductionSLT Station ID
Programming Steps
1Dial [6] on the dial pad.
2Press HOLD to save the entry. A confirmation tone is heard and the display updates.
STATION IDo-7SLT
Description
The STARPLUS Triad-ST”’ system supports industry standard 2500-type (DTMF) single line instruments.
When the CSIB is installed in the system, a maximum of 24 single line telephones are supported,
SLT with Message Waiting Lamp Station ID
Programming Steps
1Dial [7] on the dial pad.
2Press HOLD to save the entry. A confirmation tone is heard and the display updates,
STATION IDo-7SLT W MSG
Description
The Triad-S system supports industry standard 2500-Type (DTMF) single line instruments. When the CSIB
is installed in the system, a maximum of 8 single line telephones may be supported. The Triad-S system
supports up to 24 single line telephones.Triad-S system sends 
9OV DC to SL Ts with message waiting lamps.
Issue I- December 1998STARPLUS Triad-S System Programming ManualI