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Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide
Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide
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DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Screen reference 927 System Parameters Country-Options 17 Tone (Frequency/Level) Valid entries Usage silence An entry of silence means no tone. A final step of silence with an infinite duration will be added internally to any tone sequence that does not end in a goto. gotoAn entry of goto means to repeat all or part of the sequence, beginning at the specified cadence step. 350/-17.25 350+425/-4.0 350+440/-13.75 375+425/-15.0 404/-11.0 404/-16.0 404+425/-11.0 404+450/-11.0 425/-4.0 425/-11.0 425/-17.25 440/-17.25 440+480/-19.0 450/-10 480/-17.25 480+620/-24.0 525/-11.0 620/-17.25 697/-8.5 770/-8.5 852/-8.5 941/-8.5 1000/0.0 1000/+3.0 1004/0.0 1004/-16.0 1209/-7.5 1336/-7.5 1400/-11.0 1477/-7.5 1633/-7.5 2025/-12.1 2100/-12.1 2225/-12.1 2804/-16.0Specifies the frequency and level of the tone.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Screen reference 928 System Parameters Customer-Options 17 Duration (msec) There is one dynamic Duration field associated with each of the 15 Tone (Frequency/Level) fields on each screen page. Initially, when Tone is blank, this field does not appear. However, when a non-blank value other than goto is entered in a Tone field, the associated Duration field appears, and must be used to specify the duration (in milliseconds) of the specified tone. Step There is one dynamic Step field associated with each of the 15 Tone (Frequency/Level) fields shown on a screen page. Initially, when Tone is blank, this field does not appear. However, when goto is entered in a Tone field, the associated Step field appears, and must be used to specify the cadence step to begin repeating from System Parameters Customer-Options This screen allows access to features purchased by customers. An authorized Lucent Technologies representative sets these parameters for you. Field descriptions for page 1 Screen 193. System Parameters Customer-Options Valid entries Usage 50 through 12750 in increments of 50To describe the duration of each administered tone. Valid entries Usage Cadence Step (1–14) Beginning the repeated sequence for a “goto” entry. Page 1 of 5 OPTIONAL FEATURES G3 Version: V6 Maximum Ports: 300 Abbreviated Dialing Enhanced List? n CAS Main? n Access Security Gateway? n Cvg Of Calls Redirected Off-net? n Analog Trunk Incoming Call ID? n DCS (Basic)? n A/D Grp/Sys List Dialing Start at 01? n DCS Call Coverage? n Answer Supervision by Call Classifier? n DCS with Rerouting? n ARS? y DEFINITY Network Admin? n ARS/AAR Partitioning? y DS1 MSP? n ASAI Interface? n ASAI Proprietary Adjunct Links? n Emergency Access to Attendant? y Page 1 of 5 OPTIONAL FEATURES G3 Version: V8 Maximum Ports: 100 Location: 1 Maximum XMOBILE Stations: 0 Maximum H.323 Trunks: 0 Maximum H.323 Stations: 0 Maximum IP SoftPhones: 0
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Screen reference 929 System Parameters Customer-Options 17 G3 Version Identifies the version of DEFINITY ECS being used. Maximum Ports Number of ports active, per contract. Location Indicates the location of this switch. 1 indicates Canada or the United States. 2 indicates any other location, and allows the use of International Consolidation circuit packs and telephones. Maximum XMOBILE Stations Specifies the maximum number of allowable XMOBILE stations. In general, each XMOBILE station is assigned to a wireless handset. Maximum H.323 Trunks Appears when the H.323 Trunks field is y. Specifies the maximum number of H.323 trunks that may be administered. Maximum H.323 Stations Appears when the IP Stations field is y. Specifies the maximum number of H.323 stations that may be administered. Valid entries Usage 0 - 36065 (G3r) 0 - 3500 (G3vs/si/csi)Shows the maximum number of XMOBILE stations. Each XMOBILE station counts as a station and a port in terms of system configuration. Valid entries Usage 0 - 1000 (G3r) 0 - 300 (G3si/csi)Shows the maximum number of H.323 trunks. The combined total of H.323 stations, IP SoftPhones, and H.323 trunks cannot exceed 1000 for G3r or 300 for G3si/csi. Valid entries Usage 0 - 1000 (G3r) 0 - 300 (G3si/csi)Shows the maximum number of H.323 stations. The combined total of H.323 stations, IP SoftPhones, and H.323 trunks cannot exceed 1000 for G3r or 300 for G3si/csi.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Screen reference 930 System Parameters Customer-Options 17 Maximum IP SoftPhones Appears when the IP Stations field is y. Specifies the maximum number of IP SoftPhone stations that may be administered. Field descriptions for page 2 Screen 194. System Parameters Customer-Options Abbreviated Dialing Enhanced List Provides the capability to store and retrieve dialing lists that simplify or eliminate dialing. You dial an abbreviated code or depress an assigned button. The stored entries are organized in number lists. There are three types of number lists: personal, group, and enhanced. Access Security Gateway (ASG) Provides an additional level of security for remote administration of the switch. Valid entries Usage 0 - 1000 (G3r) 0 - 300 (G3si/csi)Shows the maximum number of IP SoftPhone stations. The combined total of H.323 stations, IP SoftPhones, and H.323 trunks cannot exceed 1000 for G3r or 300 for G3si/csi. Page 1 of 5 OPTIONAL FEATURES G3 Version: V6 Maximum Ports: 300 Abbreviated Dialing Enhanced List? n CAS Main? n Access Security Gateway? n Cvg Of Calls Redirected Off-net? n Analog Trunk Incoming Call ID? n DCS (Basic)? n A/D Grp/Sys List Dialing Start at 01? n DCS Call Coverage? n Answer Supervision by Call Classifier? n DCS with Rerouting? n ARS? y DEFINITY Network Admin? n ARS/AAR Partitioning? y DS1 MSP? n ASAI Interface? n ASAI Proprietary Adjunct Links? n Emergency Access to Attendant? y Async. Transfer Mode (ATM) PNC? n Extended Cvg/Fwd Admin? n Async. Transfer Mode (ATM) Trunking? n External Device Alarm Admin? n ATMS? n Flexible Billing? n Audible Message Waiting? n Forced Entry of Account Codes? n Authorization Codes? n Global Call Classification? n CAS Branch? n Hospitality (Basic)? y Page 2 of 6 OPTIONAL FEATURES Abbreviated Dialing Enhanced List? n CAS Branch? n Access Security Gateway (ASG)? n CAS Main? n Analog Trunk Incoming Call ID? n Change COR by FAC? n A/D Grp/Sys List Dialing Start at 01? n Cvg Of Calls Redirected Off-net? n Answer Supervision by Call Classifier? n DCS (Basic)? n ARS? y DCS Call Coverage? n ARS/AAR Partitioning? y DCS with Rerouting? n ARS/AAR Shortcut Dialing? n DEFINITY Network Admin? n ASAI Interface? n Digital Loss Plan Modification? n ASAI Proprietary Adjunct Links? n DS1 MSP? n Async. Transfer Mode (ATM) PNC? n Emergency Access to Attendant? y Aync. Transfer Mode (ATM) Trunking? n Extended Cvg/Fwd Admin? n ATMS? n External Device Alarm Admin? n Attendant Vectoring? n Flexible Billing? n Audible Message Waiting? n Forced Entry of Account Codes? n Authorization Codes? n Global Call Classification? n
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Screen reference 931 System Parameters Customer-Options 17 A/D Grp/Sys List Dialing Start at 01 Allows you to number Abbreviated Dialing group or system lists starting with 01, rather than simply 1. This allows DEFINITY ECS Abbreviated Dialing to operate like it does with the DEFINITY G2 system. Analog Trunk Incoming Call ID This field allows collection and display the name and number of an incoming call information on analog trunks. Answer Supervision by Call Classifier This circuit pack detects tones and voice-frequency signals on the line and determines whether a call has been answered. This field is set to y if the system contains a call-classifier circuit pack. ARS Provides access to public and private communications networks. Long-distance calls can be routed over the best available and most economical routes. Provides partitioning of ARS routing patterns. ARS/AAR Partitioning Provides the ability to partition AAR and ARS into 8 user groups within a single DEFINITY ECS. Can establish individual routing treatment for each group. ARS/AAR Shortcut Dialing Provides for making Automatic Alternate Routing (AAR) and Automatic Route Selection (ARS) calls without dialing a Feature Access Code (FAC). ASAI Interface Provides linkage between DEFINITY ECS and adjuncts. CallVisor ASAI improves the call handling efficiency of ACD agents and other system users by allowing an adjunct to monitor, initiate, control, and terminate calls on the switch. ASAI Proprietary Adjunct Links Provides linkage between DEFINITY ECS and adjuncts.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Screen reference 932 System Parameters Customer-Options 17 Asynch. Transfer Mode (ATM) PNC With this configuration, the processor port network (PPN) is to be connected to expansion port networks (EPNs) via an ATM switch. Asynch. Transfer Mode (ATM) Trunking With this configuration, multiple ISDN-PRI T1 or E1 trunks can be emulated on one ATM pipe. Can only be enabled if the ISDN-PRI field is set to y. Enables circuit emulation service (CES). AT M S Provides for voice and data trunk facilities to be measured for satisfactory transmission performance. Audible Message Waiting Provides audible message waiting. Authorization Codes Permits you to selectively specify levels of calling privileges that override in-place restrictions. In addition to facilities access, authorization codes are used for unique identification for billing security purposes. CAS Branch Provides Centralized Attendant Service - Branch. See CAS Main for more information. CAS Main Provides multi-location switch customers served by separate switching vehicles to concentrate attendant positions at a single main DEFINITY ECS location. The main DEFINITY ECS is served by an attendant queue that collects calls from all Valid entries Usage y Set this field to y to enable port network connectivity (PNC). ATM PNC can be enabled (this field accepts a y) only if: — all prior fiber-link administration has been removed — all “switch-node” and “dup-switch-node” carrier types have been removed nOnce ATM PNC is enabled, it can be disabled (this field accepts an n) only if all atm pnc connections have been removed.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Screen reference 933 System Parameters Customer-Options 17 locations (main and branch). Each branch location switches all of its incoming calls to the centralized attendant positions over release link trunks (RLTs). The calls are then extended back to the requested extension at the branch switch over the same RLT. When the call is answered, the trunks to the main switch are dropped and can be used for another call. Change COR by FAC Provides certain users the ability to change the class of restriction of local extensions and local attendants via a phone by using a feature access code (FAC). Cvg Of Calls Redirected Off-net Provides continued monitoring for calls redirected to off-network (remote) coverage points. Uses call classification via call classifier circuit pack or ISDN trunk signaling. DCS (Basic) Provides transparent operation of selected features across a Distributed Communications System (DCS). Users on one switch can use features located on another switch. Includes 4- and 5-digit uniform dialing and 1–4 digit steering. DCS Call Coverage Provides DCS-based transparency of the call coverage feature across a DCS network of switches. DCS with Rerouting Provides for rerouting calls transferred among DCS nodes, enabling rerouting of the call for more effective use of facilities. DEFINITY Network Admin Indicates the switch is accessible by DEFINITY Network Administration. Valid entries Usage y To invoke DCS with Rerouting Valid entries Usage y To set value to y, enable ISDN-PRI (on page 2) and DCS (Basic). n
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Screen reference 934 System Parameters Customer-Options 17 Digital Loss Plan Modification Allows you to customize the digital loss and digital tone plans. DS1 MSP Provides the ability to change fields on DS1 circuit pack screen without removing the related translations of all trunks from the trunk group. Emergency Access to Attendant Provides for emergency calls to be placed to an attendant. These calls can be placed automatically by DEFINITY ECS or dialed by users. Extended Cvg/Fwd Admin Provides basic telecommuting package capability for Extended User Administration of Redirected Calls. External Device Alarm Admin Provides for analog line ports to be used for external alarm interfaces. Allows identification of port location, adjunct associated with port location, and the alarm level to report. Flexible Billing Provides an internationally accepted standard interface for end-to-end digital connectivity. Used with a T1 interface and supports twenty-three 64-KBPS voice or data B-Channels and one 64-Kbps signaling D Channel for total bandwidth of 1.544 Mbps. Valid entries Usage y Allows you to make specific changes. nUses the default country code for the loss plan, tone plan, and conference loss plan. No modifications to the loss plan are permitted.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Screen reference 935 System Parameters Customer-Options 17 Forced Entry of Account Codes Allows system administration to force account users to enter account codes based on user or trunk class of restriction, or by an option on the Toll Analysis table. FEAC provides an easy method of allocating the costs of specific calls to the correct project, department, etc. Global Call Classification Provides call classification outside of North America. Listens for tones and classifies tones detected. Required for Call Coverage Off Net and Outgoing Call Management. Field descriptions for page 3 Screen 195. System Parameters Customer-Options Hospitality (Basic) Provides access to basic features including: Attendant Crisis Alert, Attendant Room Status, Automatic Wakeup, Do Not Disturb, Names Registration, Single-Digit Dialing, and Mixed Station Numbering. Valid entries Usage Up to 15 digits Enter account code length that appears on the CDR report for applicable calls. Page 3 of 6 OPTIONAL FEATURES Hospitality (Basic)? y PNC Duplication? n Hospitality (G3V3 Enhancements)? n H.323 Trunks? y Processor and System MSP? n IP Stations? y Private Networking? y ISDN Feature Plus? n Restrict Call Forward Off Net? n ISDN-BRI Trunks? n Secondary Data Module? y ISDN-PRI? n Station and Trunk MSP? n Malicious Call Trace? n Survivable Remote Processor? n Mode Code for Centralized Voice Mail? n Tenant Partitioning? n Mode Code Interface? n Terminal Trans. Init. (TTI)? n Multifrequency Signaling? y Time of Day Routing? n Multimedia Appl. Server Interface (MASI)? n Uniform Dialing Plan? n Multimedia Call Handling (Basic)? n Usage Allocation Enhancements? n Multimedia Call Handling (Enhanced)? n Wideband Switching? n Personal Station Access (PSA)? n Wireless? n (NOTE: You must logoff & login to effect the permission changes.)
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Screen reference 936 System Parameters Customer-Options 17 Hospitality (G3V3 Enhancements) Software required for Property Management System and Automatic Wakeup. Property Management System Interface activates Forward PMS Messages to I NTUITY Lodging and PMS Protocol Mode (transmit in ASCII mode). Usage Note: standard hospitality features are included in basic system software. H.323 Trunks Controls permission to administer H.323 trunks. IP Stations Controls permission to administer H.323 and/or SoftPhone stations. ISDN Feature Plus Provides ISDN Feature Plus signaling. This option is enabled when either the ISDN-BRI Trunks field or the ISDN-PRI field is y. ISDN-BRI Trunks Provides the capability to add ISDN-BRI trunks to the switch. If enabled, can add isdn trunk groups and the following screens are accessible: nnetwork-facilities nprivate-numbering npublic-unknown- numbering ISDN-PRI Provides Integrated Services Digital Network (ISDN-PRI) software for either a switch-hardware platform migration only or a switch-hardware platform migration in combination with a software version upgrade. Also provides signaling support for H.323 signaling. Malicious Call Trace Provides ability to retrieve certain information related to a malicious call. Valid entries Usage y The ISDN-BRI Trunk circuit pack screen is accessible only if this option is y. nIf n, the ISDN-BRI Trunk circuit pack screen is not accessible even if ISDN-PRI is y.