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Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide
Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide
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DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Screen reference 907 Station 17 The SPID is a numeric string, which means that the value of 00 is different from 000. The SPID must be different for all terminals on the BRI and from the Service SPID. The SPID should always be assigned. If the SPID is not assigned for the first BRI on a port, any other BRI assignment to that port are blocked. NOTE: If you have set the Port field to X for an ISDN-BRI extension and intend to use Terminal Translation Initialization (TTI) to assign the port, then the SPID number must equal the station number. Switchhook Flash TEI Appears only when Fixed TEI is y. Tests TN Enter the Tenant Partition number. Ty p e For each station that you want to add to your system, you must specify the type of telephone in the Type field; this is how you distinguish between the many different types of telephones. Valid entries Usage y Enter y to allow users to use the switchhook flash function to activate Conference/Transfer/Hold and Call Waiting. nEnter n to disable the flash function so that when the switchhook is pressed while active on a call, the call drops. If this field is n, you must set Call Waiting Indication to n. Valid entries Usage 0 to 631- or 2-digit number Valid entries Usage y Enter y to enable port maintenance tests. nIf the equipment (dictaphone) connected to the port does not support these tests, you must enter n.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Screen reference 908 Station 17 Table 12 lists the telephones and personal computers that you can administer on the DEFINITY ECS. To administer telephones that are not in the table, use the Alias Station screen. Table 12. telephones Telephone type Model Administer as Multibutton electronic telephones (MET)10-button (5 administrable) with or without speakerphone10MET 20-button (15 administrable) 20MET 30-button (25 administrable) 30MET Single-line analog 500 500 2500, 2500 w/ Message Waiting Adjunct2500 6210 6210 6218 6218 6220 6220 Analog phone w/Caller ID CallrID 7101A, 7102A 7101A 7103A Programmable and Original7103A 7104A 7104A 8110 8110 DS1FD DS1FD 7302H, 7303H 7303S Terminals 510D 510 515BCT 515 Multiappearance hybrid 7303S 7303S, 7313H 7305H 7305S 7305S 7305S, 7316H, 7317H 7309H 7309H, 7313H 7313H 7313H 7314H 7314H Continued on next page
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Screen reference 909 Station 17 7315H 7315H 7316H 7316H 7317H 7317H Multiappearance digital 6402 6402 6402D 6402D 6408 6408 6408+ 6408+ 6408D 6408D 6408D+ 6408D+ 6416D+ 6416D+ 6424D+ 6424D+ 7401D 7401D 7401+ 7401+ 7403D 7403D 7404D 7404D 7405D 7405D 7406D 7406D 7406+ 7406+ 7407D 7407D 7407+ 7407+ 7410D 7410D 7410+ 7410+ 7434D 7434D 7444D 7444D 8403B 8403B 8405B 8405B 8405B+ 8405B+ Table 12. telephones — Continued Telephone type Model Administer as Continued on next page
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Screen reference 910 Station 17 8405D 8405D 8405D+ 8405D+ 8410B 8410B 8410D 8410D 8411B 8411B 8411D 8411D 8434D 8434D CALLMASTER I 602A1 CALLMASTER II, III, IV 603A1, 603D1, 603E1, 603F1 CALLMASTER VI 606A1 IDT1 7403D IDT2 7406D IP SoftPhone Road-warrior application H.323 Native H.323 H.323 ISDN-BRI station—asai 7505D 7505D 7506D 7506D 7507D 7507D 8503D 8503D 8510T 8510T 8520T 8520T Personal computer 6300/7300 PC (voice/data) 6538/9 Constellation Test Line ATMS 105TL Xport station XDID XDID Table 12. telephones — Continued Telephone type Model Administer as Continued on next page
DEFINITY ECS Release 8.2
Administrator’s Guide 555-233-506 Issue 1
April 2000
Screen reference
911 System Parameters Call Coverage / Call Forwarding
17
XID
Appears only for an ISDN-BRI data module or an ASAI link. Used to identify
Layer 2 XID testing capability.
System Parameters Call Coverage /
Call Forwarding
This screen sets the system-wide parameters for call coverage and call forwarding.
Field descriptions for page 1
Screen 187. System-Parameters — Call Coverage / Call Forwarding
Key phone system
interface— K2500
ASAI ASAI
ISDN-BRI data module 7500 7500
Table 12. telephones — Continued
Telephone type Model Administer as
Continued on next page
Page 1 of 2
SYSTEM PARAMETERS -- CALL COVERAGE / CALL FORWARDING
CALL COVERAGE/FORWARDING PARAMETERS
Local Cvg Subsequent Redirection/CFWD No Ans Interval (rings): _
Off-Net Cvg Subsequent Redirection/CFWD No Ans Interval (rings): _
Coverage - Caller Response Interval (seconds): _
Threshold for Blocking Off-Net Redirection of Incoming Trunks Calls: 1
COVERAGE
Keep Held SBA at Coverage Point? _
External Coverage Treatment for Transferred Incoming Calls? _
Immediate Redirection on Receipt of PROGRESS Inband Information? _
Maintain SBA At Principal? _
QSIG VALU Coverage Overrides QSIG Diversion with Rerouting? _
Station Hunt Before Coverage? n
FORWARDING
Call Forward Override? _
Coverage After Forwarding? _
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Screen reference 912 System Parameters Call Coverage / Call Forwarding 17 Local Cvg Subsequent Redirection/CFWD No Ans Interval (rings) This field specifies: nthe number of rings applied at a local coverage point before a call redirects to the next coverage point nthe number of rings applied at the principal before a call forwards when Call Forwarding Busy/Don’t Answer is activated. Off-Net Cvg Subsequent Redirection/CFWD No Ans Interval (rings) This field specifies: nthe number of rings applied at an off-net coverage point before a call is redirected to the next coverage point nthe number of rings applied at an off-net forwarded-to destination before the call is redirected to coverage. NOTE: When ringing local destinations (say in an office environment), a short interval often is appropriate because the intended party either is near the phone or not present. However, when ringing off-net locations, you cannot assume how near the intended party is to the phone. If the call is left at an off-net destination for only a short interval, the call may be redirected to the next destination before the intended party has any real chance of answering the call. Coverage - Caller Response Interval (seconds) The time in seconds the caller (internal caller only) has before a call redirects to the called party’s first coverage point. The calling party either can hang up, use Leave Word Calling, or press the GO TO COVER button during this time interval. Valid entries Usage 1–99 See note below. Valid entries Usage 1–99 See note below. Valid entries Usage 0 through 10
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Screen reference 913 System Parameters Call Coverage / Call Forwarding 17 Threshold for Blocking Off-Net Redirection of Incoming Trunk Calls This field applies for those occasions when an incoming call to a station redirects off-net. At that time, the Call Forward timer activates to block any further incoming calls to that station from being redirected off-net until the timer expires. Keep Held SBA at Coverage Point This field governs how a covering user who has placed an answered coverage call on hold is treated if the original principal bridges onto the call. External Coverage Treatment for Transferred Incoming Calls This field governs how an transferred incoming trunk call is handled if the call redirects to coverage. Immediate Redirection on Receipt of PROGRESS Inband Information This field appears only if one of the following is true: nThe Coverage of Calls Redirected Off-Net Enabled field on the System Parameters Coverage/Forwarding screen is y. Valid entries Usage 1 -7The number of allowed calls to be routed off-net before blocking commences. allCall processing never activates the Call Forward timer. Therefore, any number of calls to a principal may be redirected off-net. Valid entries Usage y Keeps the coverage party on the call. The coverage party remains on hold, but may enter the call along with the principal and the calling party. nDrops the coverage party from the call. Valid entries Usage y A transferred incoming trunk call is handled as an external call for coverage treatment. nA transferred incoming trunk call is treated as an internal call for coverage handled.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Screen reference 914 System Parameters Call Coverage / Call Forwarding 17 nThe Value-Added Lucent (VALU) field on the System Parameters Customer Options, Page 6, screen is y. This field pertains only to CCRON and QSIG VALU coverage calls redirected over end-to-end ISDN facilities. Some cellular phone providers send an ISDN PROGRESS message with the Progress Indicator field set to ‘inband information’ when a cellular phone is unavailable to receive a call. In these circumstances, the message indicates that an announcement is being played to the originating party and we should move the call immediately to the next available coverage point. However, a PROGRESS message with a Progress Indicator of ‘inband information’ may be received for reasons other than an unavailable cellular phone. In this case, you probably do not want to redirect the call to the next coverage point. There is no way for the DEFINITY ECS to know the actual intent of such a PROGRESS message, yet you may choose how the system should handle this message. It is essentially an educated, but blind, choice and you should be aware that there will be instances when this choice leads to inappropriate call handling. DEFINITY ECS queries this field on receipt of a qualifying PROGRESS message and acts according to your instruction on how to treat it. As a guide, users in European countries following the ETSI standard and redirecting to GSM cellular phones may want to consider setting this field to y. In the United States, PROGRESS messages with the Progress Indicator field set to ‘inband information’ are sent for a variety of reasons not associated with unavailable cell phones and you should set this field to n. Maintain SBA At Principal Allows a user to maintain a simulated b rid g ed ap p earanc e when a c all red irec ts to c overag e . Valid entries Usage y Immediately redirect an off-net coverage/forwarded call to the next coverage point. nDo not immediately redirect an off-net coverage/forwarded call to the next coverage point. Valid entries Usage y En t e r y to maintain a simulated bridged appearance (SBA) on the p rinc ip al’s p hone when a c all redirec ts to c overag e . n When set to n , no SBA is maintained on the p rinc ipal’s phone.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Screen reference 915 System Parameters Call Coverage / Call Forwarding 17 QSIG VALU Coverage Overrides QSIG Diversion with Rerouting This field specifies whether, with both QSIG Diversion with Rerouting and QSIG VALU turned on, the Coverage After Forwarding option on the Station screen will work for a user for calls that go to remote coverage. Normally, with QSIG Diversion with Rerouting turned on, the local system passes control of a forwarded call to the remote QSIG switch on which the forwarding destination resides. In this case, the forwarded call cannot return to coverage for the user who originally received the call, even when the remote destination is busy or does not answer. However, you can enter y in this field to have QSIG VALU call coverage take precedence. In this case, if the Coverage After Forwarding option on the Station screen is enabled for a user, then QSIG Diversion with Rerouting is not be attempted. Station Hunt Before Coverage This field allows you to choose whether a call to a busy station performs station hunting before going to coverage. Call Forward Override This field specifies how to treat a call from a forwarded-to party to the forwarded-from party. Valid entries Usage y/n Enter y to allow Coverage After Forwarding to work when it is activated on a user’s Station screen and Diversion with Rerouting is also turned on. Valid entries Usage y/n Enter y to use Station Hunt Before Coverage. Valid entries Usage y Overrides the Call Forwarding feature by allowing a forwarded-to station to complete a call to the forwarded-from station. nDirects the system to forward calls to a station even when they are from the forwarded-to party.
DEFINITY ECS Release 8.2
Administrator’s Guide 555-233-506 Issue 1
April 2000
Screen reference
916 System Parameters Call Coverage / Call Forwarding
17
Coverage After Forwarding
This field governs whether an unanswered forwarded call is provided coverage
treatment.
Field descriptions for page 2
Screen 188. System-Parameters Coverage-Forwarding
Coverage Of Calls Redirected Off-Net Enabled
This field allows you to enable/disable the Coverage of Calls Redirected Off-Net
(CCRON) feature. This field provides a quick means of disabling this feature if
the demand on the call classifier port resources degrades other services provided
by the switch. The Coverage of Calls Redirected Off-Net field on this screen must
be
y to administer this field.
Activate Answer Detection (Preserves SBA) On
Final CCRON Cvg Point
This field appears only if the Coverage of Calls Redirected Off-Net Enabled field
on this screen is
y.
Valid entries Usage
y
Coverage treatment is provided to unanswered forwarded
calls.
nNo coverage treatment is provided to unanswered forwarded
calls. The call remains at the forwarded-to destination.
Valid entries Usage
y
DEFINITY ECS monitors off-net coverage/forwarded calls
and provides further coverage treatment for unanswered calls.
nDEFINITY ECS does not monitor offnet coverage/forwarded
calls. No further coverage treatment is provided if such calls
are unanswered.
change system-parameters coverage-forwarding Page 2 of 2
SYSTEM PARAMETERS -- CALL COVERAGE / CALL FORWARDING
COVERAGE OF CALLS REDIRECTED OFF-NET (CCRON)
Coverage Of Calls Redirected Off-Net Enabled? y
Activate Answer Detection (Preserves SBA) On Final CCRON Cvg Point? y
Ignore Network Answer Supervision? y
Disable call classifier for CCRON over ISDN trunks? n