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Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide
Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide
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DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Managing trunks 347 Adding a PCOL trunk group 12 4. In the TAC field, type 111. This field defines a unique code that you or your users can dial to access this trunk group. The code also identifies this trunk group in call detail reports. 5. In the Trunk Type field, type ground start. This field tells the system what kind of signaling to use on this trunk group. To prevent glare, ground start signaling is recommended for most two-way CO, FX, and WATS trunk groups. 6. In the Trunk Port field, type 01D1901. This is the port to which the trunk is connected. 7. In the Trunk Termination field, type rc. Use rc in this field when the distance to the central office or the switch at the other end of the trunk is more than 3,000 feet. Check with your service provider if you’re not sure of the distance to your central office. 8. In the Outgoing Dial Type field, type tone. This field tells the switch how digits are to be transmitted for outgoing calls. Entering tone actually allows the trunk group to support both DTMF and rotary signals, so Lucent recommends that you always put tone in this field. 9. Press ENTER to save your changes. You assign phones to a PCOL group by administering a CO Line button on each phone. Once assigned, the Assigned Members page of the Personal CO Line Group screen displays member phones: Page 2 of X PERSONAL CO LINE GROUP ASSIGNED MEMBERS (Stations with a button for this PCOL Group) Ext Name Ext Name 1: 9: 2: 10: 3: 11: 4: 12: 5: 13: 6: 14: 7: 15: 8: 16:
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Managing trunks 348 Adding a Tie or Access trunk group 12 More information Call Detail Recording Call Detail Recording can be activated for calls on a personal CO line, but the CDR record does not specifically identify the call as PCOL. Calls over personal CO lines can, however, be identified by the trunk access code used on the call. The call is recorded to the extension number assigned to the phone where the call was originated or answered. Restrictions nAbbreviated Dialing can be used with a personal CO line, but the accessed lists are associated with the individual phones. nAuto Hold and Leave Word Calling do not work with calls on a personal CO line. nSend All Calls cannot be activated for a personal CO line. nINTUITY AUDIX cannot be in the coverage path of a PCOL group. nOnly phones in the same PCOL group can bridge onto calls on the personal CO line. If a user is active on his or her primary extension number on a PCOL call, bridged call appearances of that extension number cannot be used to bridge onto the call. nWhen a user puts a call on hold on a personal CO line, the status lamp associated with the PCOL button does not track the busy/idle status of the line. Adding a Tie or Access trunk group In most cases, Lucent recommends leaving the default settings in fields that aren’t specifically mentioned in the following instructions. Your Lucent representative or network service provider can give you more information. Your settings in the following fields must match your provider’s settings (or the setting on the far-end switch, if this is a private network trunk group): nDirection nComm Type nTrunk Type !CAUTION: Use the list above as a starting point and talk to your service provider. Depending on your particular application, you may need to coordinate additional administration with your service provider.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Managing trunks 349 Adding a Tie or Access trunk group 12 Before you start Before you can administer any trunk group, you must have one or more circuit packs of the correct type with enough open ports to handle the number of trunks you need to add. To find out what circuit packs you need, refer to the DEFINITY ECS System Description. Tip: In the DID/Tie/ISDN Intercept Treatment field on the Feature-Related System parameters screen, enter attd. Incoming calls to invalid extensions will be routed to the attendant. Instructions As an example, let’s add a two-way tie trunk group that supports voice and voice-grade data. To add the new tie trunk-group: 1. Type add trunk-group next and press RETURN. The Trunk Group screen appears. The system assigns the next available trunk group number to this group. In our example, we’re adding trunk group 5. 2. In the Group Type field, type tie. This field specifies the kind of trunk group you’re creating. Page 1 of X TRUNK GROUP Group Number: 5__ Group Type: tie CDR Reports: y Group Name: Outside calls COR: 85_ TN: 1__ TAC: 105_ Direction: two-way_ Outgoing Display? n Trunk Signaling Type: ____ Dial Access? n Busy Threshold: 99_ Night Service: 1234 Queue Length: 0__ Incoming Destination: ____ Comm Type: voice Auth Code? n Trunk Flash? n BCC: 0 TRUNK PARAMETERS Trunk Type (in/out): wink/wink___ Incoming Rotary Timeout(sec): 5_ Outgoing Dial Type: tone_____ Incoming Dial Type: tone____ Disconnect Timing(msec): 500_ Digit Treatment: __________ Digits: ____ Expected Digits:__ Sig Bit Inversion: none Analog Loss Group: ___ Digital Loss Group: ___ Incoming Dial Tone? y Disconnect Supervision - In? y Out? n Answer Supervision Timeout: 0__ Receive Answer Supervision? y
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Managing trunks 350 Adding a Tie or Access trunk group 12 3. In the Group Name field, type Outside calls. This name will be displayed, along with the group number, for outgoing calls if you set the Outgoing Display? field to y. You can type any name up to 27 characters long in this field. 4. Type 85 in the COR field. This field controls which users can make or receive calls over this trunk group. Assign a class of restriction that’s appropriate for the COR calling permissions administered on your system. 5. In the TAC field, type 105. This field defines a unique code users can dial to access this trunk group. 6. In the Direction field, type two-way. This field defines the direction of traffic flow on this trunk group. 7. Type 1234 in the Night Service field. This field assigns an extension to which calls are routed outside of business hours. 8. In the Comm Type field, type voice. This field defines whether a trunk group can carry voice, data, or both. Analog trunks only carry voice and voice-grade data. If you’re administering a T1 connection in North America, type rbavd in this field. 9. In the Trunk Type field, type wink/wink. This field tells the system what kind of signaling to use on this trunk group. Because we’re receiving and sending digits over this trunk group, we’re using wink/wink signaling to minimize the chance of losing part of the digit string in either direction. 10. Type tone in both the Outgoing Dial Type and Incoming Dial Type fields. These fields tell the switch how digits are transmitted for incoming calls. Entering tone actually allows the trunk group to support both DTMF and rotary signals, so Lucent recommends that you always put tone in this field. 11. Press ENTER to save your changes. Now you’re ready to add trunks to this trunk group. Refer to ‘‘ Adding trunks to a trunk group’’ on page 355.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Managing trunks 351 Setting up digital trunks 12 Setting up digital trunks Any of the common trunks, except for PCOL trunks, can be analog or digital. (PCOL trunks can only be analog.) Administering a digital trunk group is very similar to administering its analog counterpart, but digital trunks must connect to a DS1 circuit pack and this circuit pack must be administered separately. The example in this section shows you how to do this. In most cases, Lucent recommends leaving the default settings in fields that aren’t specifically mentioned in the following instructions. Your Lucent representative or network service provider can give you more information. Your settings in the following fields must match your provider’s settings: nBit Rate nLine Coding (unless you’re using a channel service unit to convert between your line coding method and your provider’s) nFraming Mode nSignaling Mode nInterface Companding !CAUTION: Use the list above as a starting point and talk to your service provider. Depending on your particular application, you may need to coordinate additional administration with your service provider. Before you start Assign the DS1 circuit pack before you administer the members of the associated trunk groups. !CAUTION: If enhanced DS1 administration is not enabled, you cannot make changes to the DS1 Circuit Pack form before you remove related member translations of all trunks from the trunk group. Refer to ‘‘ Enhanced DS1 administration’’ on page 353. Before you can administer a digital trunk group, you must have one or more circuit packs that support DS1 with enough open ports to handle the number of trunks you need to add. To find out what circuit packs you need, refer to the DEFINITY ECS System Description.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Managing trunks 352 Setting up digital trunks 12 Instructions The following example shows a DS1 circuit pack configured for T1 service. The circuit pack is supporting a two-way CO trunk group that carries only voice and voice-grade data. To configure a new DS1 circuit pack: 1. Type add ds1 07A19 and press ENTER. The DS1 Circuit Pack screen appears. You must enter a specific port address for the circuit pack. 2. Type two-way CO in the Name field. Use this name to record useful information such as the type of trunk group associated with this circuit pack or its destination. 3. In the Bit Rate field, type 1.544. This is the standard for T1 lines. 4. In the Line Coding field, type b8zs. Lucent recommends you use b8zs whenever your service provider supports it. Since this trunk group only carries voice traffic, you could also use ami-zcs without a problem. 5. In the Framing Mode field, type esf. Lucent recommends you use esf whenever your service provider supports it. 6. In the Signaling Mode field, type robbed-bit. 7. In the Interface Companding field, type mulaw. This is the standard for T1 lines in North America. 8. Press ENTER to save your changes. DS1 CIRCUIT PACK Location: 07A19 Name: two-way CO Bit Rate: 1.544 Line Coding: b8zs Line Compensation: 1 Framing Mode: esf Signaling Mode: robbed-bit Interface Companding: mulaw Idle Code: 11111111 Slip Detection? y
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Managing trunks 353 Setting up digital trunks 12 More information T1 recommended settings The table below shows recommended settings for standard T1 connections to your local exchange carrier. If you use b8zs line coding and esf framing, it will be easier to upgrade your T1 facility to ISDN should you want to. You can upgrade without reconfiguring external channel service units, and your service provider won’t have to reconfigure your network connection. E1 recommended settings DS1 administration for E1 service varies from country to country. Refer to DEFINITY ECS Application Notes for Type Approval and use the DS1 screen illustrations in the chapter for your country as a model for your administration. NOTE: Remember that the central office serving your switch may be emulating another country’s network protocol. If so, you’ll have to administer your circuit packs and trunk groups to match the protocol used by your central office. Enhanced DS1 administration Normally, you can’t change the DS1 Circuit Pack screen unless you remove all related trunks from their trunk group. However, if the DS1 MSP field on the System-Parameters Customer-Options screen is y and you are assigned the associated login permissions, you can change some of the fields on the DS1 Circuit Pack screen without removing the related trunks from their trunk group. Field Value Notes Line Coding b8zs Use ami-zcs if b8zs is not available. Signaling Mode robbed-bit Robbed-bit signaling gives you 56K bandwidth per channel. If you need a 64K clear channel for applications like asynchronous data transmission or remote administration access, use common channel signaling. Framing esf Use d4 if esf is not available.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Managing trunks 354 Setting up digital trunks 12 The following enhanced DS1 administration login permissions must be assigned on the Command Permission Categories screen: nThe Maintain Enhanced DS1 field must be y. nThe Maintain Trunks field must be y. nThe Maintain Switch Circuit Packs field must be y. If you busy out the DS1 circuit pack, you can change the following fields: CRC, Connect, Country Protocol, Framing Mode, Interface, Interconnect, Line Coding, and Protocol Version. After changing these fields, you may also have to change and resubmit associated screens. Matching field settings on different screens For enhanced DS1 administration, some field values on the DS1 Circuit Pack screen must be consistent with those on other screens as shown in the table below. If you change field values on the DS1 screen, you must change the related fields on the other screens and resubmit them. Refer to DEFINITY ECS Administration for Network Connectivity for information on the Signaling Group screen. Specific combinations of settings for some of these fields are shown below. DS1 Circuit Pack field Affected screens Line Coding Route Pattern Access Endpoint PRI Endpoint Signaling Group Trunk Group Connect Signaling Group Protocol Version Signaling Group Interface Signaling Group Interconnect Trunk Group Country Protocol Signaling Group Trunk Group
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Managing trunks 355 Adding trunks to a trunk group 12 ITC, Bit Rate, and Line Coding. The ITC (Information Transfer Capability) field appears on the Route Pattern screen, Trunk Group screen, and Access Endpoint screen. The Line Coding and the Bit Rate fields appear on the DS1 Circuit Pack screen. The settings for these fields on all the screens must be coordinated as shown in the following tables. Interconnect and corresponding Group Type entries. The Interconnect field appears on the DS1 Circuit Pack screen. The Group Type field appears on the Trunk Group screen. Set these fields as shown in the following table. Related topics Refer to ‘‘ DS1 Circuit Pack’’ on page 599 for information on administering DS1 service. Refer to ‘‘ DS1 Trunk Service’’ on page 1317 for detailed information on DS1 service. Adding trunks to a trunk group Use this procedure to add new trunks or to change the assignment of existing trunks. To change the assignment of existing trunks, remove them from their current trunk group and add them to the new group. Before you start You must add a trunk group before you can assign and administer individual trunks. To add a new trunk group, refer to the instructions in this chapter for the type of group you want to add. ITC field Bit Rate Line Coding field restricted 1.544 Mbps ami-zcs 2.048 Mbps ami-basic unrestricted 1.544 Mbps b8zs 2.048 Mbps hdb3 Interconnect field Group Type field co co, did, diod, fx, or wats pbx access, aplt, isdn-pri, tandem, or tie
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Managing trunks 356 Adding trunks to a trunk group 12 Instructions As an example, let’s assign 5 trunks to a new tie trunk group, trunk group 5. We’ll use ports on several circuit packs for members of this group. To assign trunks to trunk group 5: 1. Type change trunk-group 5 and press RETURN. The Trunk Group screen appears. 2. Move to the Group Member Assignments page. Some of the fields on this screen won’t appear for every trunk group. 3. In the Port field in row 1, type 1B1501. This field assigns the first member of the trunk group to a port on a circuit pack. 4. In the Name field in row 1, type 5211. This is the extension assigned to this trunk. In general, type the circuit ID or telephone number for each trunk in this field. The information is helpful for tracking your system or troubleshooting problems. Update these fields whenever the information changes. TRUNK GROUP Administered Members(min/max): xxx/yyy Total Administered Members: xxx GROUP MEMBER ASSIGNMENTS Port Code Sfx Name Night Mode Type Ans Delay 1: 1B1501_ TN464 F 5211_______ _____ e&m_____ t1-comp ____ 2: 1B1502_ TN464 F 5212_______ _____ e&m_____ t1-comp ____ 3: 1B1601_ TN464 F 5213_______ _____ e&m_____ t1-comp ____ 4: 1B1602_ TN464 F 5214_______ _____ e&m_____ t1-comp ____ 5: 1B1701_ TN464 F 5215_______ _____ e&m_____ t1-comp ____ 6: _______ ___________ _____ ________ _______ ____ 7: _______ ___________ _____ ________ _______ ____ 8: _______ ___________ _____ ________ _______ ____ 9: _______ ___________ _____ ________ _______ ____ 10: _______ ___________ _____ ________ _______ ____ 11: _______ ___________ _____ ________ _______ ____ 12: _______ ___________ _____ ________ _______ ____ 13: _______ ___________ _____ ________ _______ ____ 14: _______ ___________ _____ ________ _______ ____ 15: _______ ___________ _____ ________ _______ ____