Home
>
Lucent Technologies
>
Communications System
>
Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide
Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide
Have a look at the manual Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 413 Lucent Technologies manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Screen reference 527 Class of Restriction 17 Fully Restricted Service NOTE: If this field is enabled, the APLT field must be n. Category For MFC ANI The Category for MFC ANI field always controls categories for Russian signaling trunks. It also may control categories for R2-MFC signaling trunks, depending on what value is in the Use COR for Calling Party Category field on the system-parameters multi-frequency screen. The Calling Party Category digit administered in this field is included as part of the ANI information sent to the Central Office on request using R2-MFC signaling. Hear VDN of Origin Announcement Send ANI for MFE Only applicable for Spain. Valid for 2/6 signaling, but not 2/5 signaling. The following field appears only if Expert Agent Selection (EAS) is enabled on the Feature-Related System-Parameters screen. Valid entries Usage y/n When y entered for a given COR, stations assigned that COR will not have access to the public network for either incoming or outgoing calls. Valid entries Usage 1 –10 Used in other than U.S. Valid entries Usage y/n Enter y if users with this COR can receive VDN of Origin messages. Valid entries Usage y Enter y to enable Automatic Number Identification (ANI). When the value is y, the switch sends the calling party’s number to the public or IBERCOM network so that charges will be broken down by line. nIf this value is n, charges are not itemized by line, and your company will receive a single bill for the total number of calls made (block charging).
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Screen reference 528 Class of Restriction 17 Add/Remove Agent Skills MF ANI Prefix Defines the prefix to apply to an extension number when ANI is sent to the CO. This overrides any ANI prefix administered on the Multifrequency Signaling screen. This does not apply when ANI is tandemed through the switch on tandem calls. This field also applies to the ANI for the switch when the originating side is a trunk and there was no ANI. Automatic Charge Display Hear System Music on Hold PASTE (Display PBX Data on telephone) Valid entries Usage y/n Enter y to allow users with this COR to add and remove skills. Valid entries Usage 1–7 digits If you want the entire number to display on the receiving end, enter all digits except the extension number. Valid entries Usage y/n Enter y if you use Advice of Charge or Periodic Pulse Metering and you want call charges to display automatically on users’ display sets. Not available in the U.S. Valid entries Usage y/n Enter y to allow the Music on Hold feature to be activated by a telephone. Valid entries Usage y/n Enter y to download all lists. Enter n to disallow the PASTE feature.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Screen reference 529 Class of Restriction 17 Automatic Charge Display Shows the cost of an active outgoing call using Periodic Pulse Metering (PPM) or ISDN Advice of Charge (AOC) on Digital Communications Protocol (DCP) or Lucent BRI stations. Can Be Picked Up By Directed Call Pickup Can Use Directed Call Pickup Group Controlled Restriction Determines if the current COR is under controlled restriction. This field can help troubleshoot problems by first checking its value. Valid entries Usage y Displays call charges during and at the end of the call. nCall charges can be seen if users press the DISP-CHRG button before the call drops. Valid entries Usage y/n Enter y to allow this Station’s or EAS agent’s calls to be picked up by using the Directed Call Pickup Up feature. Before you can set this field to y, you must set Directed Call Pickup on the Feature-Related System Parameters screen to y. Valid entries Usage y/n Enter y to allow the station, attendant, or EAS agent to pick up calls using the Directed Call Pickup feature. Set Directed Call Pickup on the Feature-Related System Parameters screen to y to set this field to y. Valid entries Usage active indicates the COR is controlled restricted inactive indicates the COR is not controlled restricted
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Screen reference 530 Class of Restriction 17 Field descriptions for page 2 Screen 50. Class of Restriction screen MF Incoming Call Trace Brazil Collect Call Blocking For Brazil only Block Transfer Display Valid entries Usage y/n Enter y to allow assignment of a Call Trace COR to a station. DEFINITY ECS then generates an MFC backward signal (administered on the System-Parameters Multifrequency-Signaling screen) during call setup instead of the “free” signal. This triggers the central office to collect trace information before releasing the calling party, if the terminating station’s COR has this feature set to y. Valid entries Usage y/n Enter y to permit all Brazilian trunks calls that terminate to a station to send back a double answer to the CO. This double answer tells the CO that this particular station cannot accept collect calls. The CO then tears down the call if it is a collect call. Set Country on the trunk group screen to 23 and set this field to y. Valid entries Usage y/n Enter y to prevent users of DCP, Hybrid, ISDN-BRI, or wireless display telephones from receiving a confirmation message when they transfer a call. change cor 10 Page 2 of 4 CLASS OF RESTRICTION MF Incoming Call Trace? n Brazil Collect Call Blocking? n Block Transfer Display? n
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Screen reference 531 Class of Restriction 17 Field descriptions for page 3 Screen 51. Class of Restriction screen CALLING PERMISSION Field descriptions for page 4 Screen 52. Class of Restriction Valid entries Usage y/n A y means an originating facility assigned this COR can be used to call facilities assigned this COR. Enter n for each COR number (0 through 95) that cannot be called by the COR being implemented. change cor 10 Page 3 of 4 CLASS OF RESTRICTION CALLING PERMISSION (Enter y to grant permission to call specified COR) 0? n 12? n 24? n 36? n 48? n 60? n 72? n 84? n 1? n 13? n 25? n 37? n 49? n 61? n 73? n 85? n 2? n 14? n 26? n 38? n 50? n 62? n 74? n 86? n 3? n 15? n 27? n 39? n 51? n 63? n 75? n 87? n 4? n 16? n 28? n 40? n 52? n 64? n 76? n 88? n 5? n 17? n 29? n 41? n 53? n 65? n 77? n 89? n 6? n 18? n 30? n 42? n 54? n 66? n 78? n 90? n 7? n 19? n 31? n 43? n 55? n 67? n 79? n 91? n 8? n 20? n 32? n 44? n 56? n 68? n 80? n 92? n 9? n 21? n 33? n 45? n 57? n 69? n 81? n 93? n 10? n 22? n 34? n 46? n 58? n 70? n 82? n 94? n 11? n 23? n 35? n 47? n 59? n 71? n 83? n 95? n change cor 10 Page 4 of 4 CLASS OF RESTRICTION SERVICE OBSERVING PERMISSIONS (Enter y to grant permission to service observe specified COR) 0? n 12? n 24? n 36? n 48? n 60? n 72? n 84? n 1? n 13? n 25? n 37? n 49? n 61? n 73? n 85? n 2? n 14? n 26? n 38? n 50? n 62? n 74? n 86? n 3? n 15? n 27? n 39? n 51? n 63? n 75? n 87? n 4? n 16? n 28? n 40? n 52? n 64? n 76? n 88? n 5? n 17? n 29? n 41? n 53? n 65? n 77? n 89? n 6? n 18? n 30? n 42? n 54? n 66? n 78? n 90? n 7? n 19? n 31? n 43? n 55? n 67? n 79? n 91? n 8? n 20? n 32? n 44? n 56? n 68? n 80? n 92? n 9? n 21? n 33? n 45? n 57? n 69? n 81? n 93? n 10? n 22? n 34? n 46? n 58? n 70? n 82? n 94? n 11? n 23? n 35? n 47? n 59? n 71? n 83? n 95? n
DEFINITY ECS Release 8.2
Administrator’s Guide 555-233-506 Issue 1
April 2000
Screen reference
532 Class of Service
17
SERVICE OBSERVING PERMISSION
Class of Service
This screen administers access permissions for call processing features that
require dial code or feature button access.
NOTE:
Class of Service (COS) does not apply to trunk groups except for the
Remote Access feature.
A COS assignment defines whether or not a telephone user may access or use the
following features and functions. Up to 16 different COS numbers may be
administered (0–15).
Screen 53. Class of Service screen Valid entries Usage
y/n
A y grants permission to observe specific CORs. Enter n for
each COR number (0 through 95) that cannot be observed by
the COR being implemented.
change cos Page 1 of 1
CLASS OF SERVICE
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Auto Callback n y y n y n y n y n y n y n y n
Call Fwd-All Calls n y n y y n n y y n n y y n n y
Data Privacy n y n n n y y y y n n n n y y y
Priority Calling n y n n n n n n n y y y y y y y
Console Permissions n n n n n n n n n n n n n n n n
Off-hook Alert n n n n n n n n n n n n n n n n
Client Room n n n n n n n n n n n n n n n n
Restrict Call Fwd-Off Net n y y y y y y y y y y y y y y y
Call Forward Busy/DA n n n n n n n n n n n n n n n n
Personal Station Access n n n n n n n n n n n n n n n n
Extended Forwarding All n n n n n n n n n n n n n n n n
Extended Forwarding B/DA n n n n n n n n n n n n n n n n
Trk-to-Trk Restriction Override n n n n n n n n n n n n n n n n
QSIG Call Offer Originations n n n n n n n n n n nnnnnn
Automatic Exclusion n n n n n n n n n n n n n n n n
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Screen reference 533 Class of Service 17 The screen lists the default values for each COS/feature combination. For a particular combination, y allows access to the feature and n denies access. Assign entries on the screen for each COS to be implemented. Default values are shown on the screen. !CAUTION: Because many hunt groups are set up with COS 1, be careful when you assign restrictions to COS 1. Automatic Callback Allows this user to request Automatic Callback. Refer to ‘‘ Automatic Callback’’ on page 1159 for more information. Call Forwarding All Calls Allows this user to forward all calls to any extension. See ‘‘ Call Forwarding’’ on page 1278 for more information. Data Privacy Allows this user to enter a feature access code to protect a data call from interruption by any of the system’s override or ringing features. See ‘‘ Data Privacy’’ on page 401 for more information. Priority Calling Allows user to dial a feature access code to originate a priority call. Such calls ring differently and override send all calls, if active. See ‘‘ Priority Calling’’ on page 1462 for more information. Console Permissions Console Permissions allow multiappearance telephone users to control the same features that the attendant controls. You might assign this permission to front-desk personnel in a hotel or motel, or to a call center supervisor. With console permission, a user can: nActivate Automatic Wakeup for another extension nActivate and deactivate controlled restrictions for another extension or group of extensions nActivate and deactivate Do Not Disturb for another extension or group of extensions nActivate Call Forwarding for another extension
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Screen reference 534 Class of Service 17 nAdd and remove agent skills nRecord integrated announcements Off-Hook Alert See ‘‘ Emergency Access to the Attendant’’ on page 1323 for more information. To enable this option, either the Hospitality (Basic) or Emergency Access to Attendant field must be enabled on the System-Parameters Customer-Options screen. Client Room Allows users to access Check-In, Check-Out, Room Change/Swap, and Maid status functions. In addition, Client Room is required at consoles or telephones that are to receive message-waiting notification. You can administer class of service for Client Room only when you have Hospitality Services and a Property Management System interface. See DEFINITY ECS Hospitality Operations for more information. Restrict Call Fwd-Off Net This restricts users from forwarding calls to the public network. For security reasons, this should be enabled for all classes of service except the ones you use for very special circumstances. See ‘‘ Call Forwarding Off Net’’ on page 1279 for more information. Call Forwarding Busy/DA Allows this user to forward calls to any extension when the dialed extension is busy or does not answer. See ‘‘ Call Forwarding’’ on page 1278 for more information. Personal Station Access Allows users to associate a telephone to their extension with their programmed services, using a feature access code. See ‘‘ Personal Station Access’’ on page 1458 for more information. You cannot change this field to y if Personal Station Access (PSA) on the System Parameters Customer-Options screen is n. Extended Forwarding All Allows a user to administer call forwarding (for all calls) from a remote location. You cannot change a COS to y if Extended Cvg/Fwd Admin on the System Parameters Customer-Options screen is n. See ‘‘Extended User Administration of Redirected Calls’’ on page 1213 for more information.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Screen reference 535 Code Calling IDs 17 Extended Forwarding B/DA Allows this user to administer call forwarding (when the dialed extension is busy or does not answer) from a remote location. You cannot change this COS to y if Extended Cvg/Fwd Admin on the System Parameters Customer-Options screen is n. See ‘‘Extended User Administration of Redirected Calls’’ on page 1213 for more information. Trk-to-Trk Restriction Override Users with this COS override any system and/or COR-to-COR calling party restrictions that would otherwise prohibit the trunk-to-trunk transfer operation for users with this COS. See ‘‘Transfer — Trunk-to-Trunk’’ on page 1560 for more information. !SECURITY ALERT: Use this COS capability with caution. The ability to perform trunk-to-trunk transfers greatly increases the risk of toll fraud. QSIG Call Offer Originations Allows this user to invoke QSIG Call Offer services. See DEFINITY ECS Administration for Network Connectivity for more information. Automatic Exclusion Allows a user to activate automatically Exclusion when they go off hook on a station that has an assigned EXCLUSION button. If set to n, allows a user manual exclusion when they press the EXCLUSION button before dialing or during a call. Appears when, on the Feature-Related System Parameters screen, the Automatic Exclusion by COS field is y. Code Calling IDs On systems with chime paging, use this screen to assign a unique series of chimes (a chime code) to extensions. The chime code assigned to an extension plays over the speakers whenever that extension is paged. You may assign chime codes to up to 125 extensions.
DEFINITY ECS Release 8.2
Administrator’s Guide 555-233-506 Issue 1
April 2000
Screen reference
536 Command Permission Categories
17
Screen 54. Code Calling IDs
Ext
This field assigns extensions to chime codes. Only one extension can be assigned
to each chime code.
Related topics
Refer to ‘‘
Setting up chime paging over loudspeakers’’ on page 378 for
instructions.
Refer to ‘‘
Loudspeaker paging’’ on page 1416 for a description of the feature.
Command Permission Categories
Use this screen to administer a user’s permissions associated with their login.
When set to y, the permissions on this screen apply for the object that is not
restricted. Use the second and third pages of the Command Permission Categories
screen to restrict a user from any access to specified objects. To see pages 2 and 3,
type y in the Additional Restrictions field.
Valid entries Usage
An extension number Enter a physical extension, not a VDN, to assign that
extension to a code. Otherwise, leave this field blank.
change paging code-calling-ids Page 1 of 2
CODE CALLING IDs
ID ASSIGNMENTS
Id Ext Id Ext Id Ext Id Ext Id Ext
111: ____ 141: ____ 221: ____ 251: ____ 331: ____
112: ____ 142: ____ 222: ____ 252: ____ 332: ____
113: ____ 143: ____ 223: ____ 253: ____ 333: ____
114: ____ 144: ____ 224: ____ 254: ____ 334: ____
115: ____ 145: ____ 225: ____ 255: ____ 335: ____
121: ____ 151: ____ 231: ____ 311: ____ 341: ____
122: ____ 152: ____ 232: ____ 312: ____ 342: ____
123: ____ 153: ____ 233: ____ 313: ____ 343: ____
124: ____ 154: ____ 234: ____ 314: ____ 344: ____
125: ____ 155: ____ 235: ____ 315: ____ 345: ____
131: ____ 211: ____ 241: ____ 321: ____ 351: ____
132: ____ 212: ____ 242: ____ 322: ____ 352: ____
133: ____ 213: ____ 243: ____ 323: ____ 353: ____
134: ____ 214: ____ 244: ____ 324: ____ 354: ____
135: ____ 215: ____ 245: ____ 325: ____ 355: ____