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Lucent Technologies Definity Audix System Feature Descriptions Manual
Lucent Technologies Definity Audix System Feature Descriptions Manual
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DEFINITY AUDIX System Release 4.0 Feature Descriptions 585-300-206 Issue 5 May 1999 Glossary 411 Restart During maintenanc e, a system restart b ring s the system software b ac k into full servic e, usually after an ad ministrative shutd own. This is often d one to try to clear software problems. RISC Red uced Instruc tion Set Comp uter. Refers to c omp uters b ased on an unusually hig h speed p ro- cessing tec hnolog y that uses a far simp ler set of operating c ommands. S Sanity and Control Interface (SAKI) An integ rated c irc uit that rec eives and transmits TDM b us control messages and monitors the san- ity of the ang el p rocessor. Shutdown States States of system operation where either a technic ian can shut d own the system for maintenance, or where a c ritical error c ond ition b ring s d own the system. In either c ase, filesystems are c losed and the system can b e powered down and removed from the c arrier. Small Computer Systems Interface (SCSI) An interface stand ard d efining the p hysic al, log ic al, and electrical c onnections to comp uter sys- tem p erip herals suc h as tape, magneto-optic al and disk drives. Standalone Utility A software utility with op tions that inc lud e d isk d rive initialization, c op ying files from a g eneric tap e or MO disk onto the c ustomers d isk, and map p artition mod ific ation. With release 3.2 and earlier releases the stand alone utilities where referred to as stand alone tap e utilities. Subscriber Specific Announcement Set When the Multiling ual feature is enab led , each sub sc rib er form has three field s sp ecifying the announcement set with whic h the sub sc rib er will interac t with the system once they log in, and the two announc ement sets with whic h c allers to the sub sc rib ers mailb ox can interact with the sys- tem. T Transmission Control Protocol/Internet Protocol (TCP/IP) A set of protoc ol stand ard s which allows a p roc ess on one mac hine to send data to a p roc ess on another machine. Communication may b e full or half dup lex. TCP/IP inc lud es sup port for multip le op erating systems and mac hine architec tures. Telecommunications Device for the Deaf (TDD) A categ ory of DEFINITY AUDIX features, including p ersonal g reeting s and announc ement sets, that exchang e text messages with sub scribers or callers using teletyp ewriters. Teletypewriter (TTY) A devic e that uses Baud ot tones to transmit text-b ased telep hone messag es for the hearing imp aired . Sub sc rib ers or c allers can use teletyp ewriters to acc ess the DEFINITY AUDIX system if TDD features are enab led .
DEFINITY AUDIX System Release 4.0 Feature Descriptions 585-300-206 Issue 5 May 1999 Glossary 412 Time Division Multiplex (TDM) Bus The interfac e b etween the DEFINITY AUDIX System and the switc h that c arries dig itally-enc od ed voic e waveforms and circuit-switc hed data. U Update A limited inc remental chang e on an existing release involving software only. Upgrade The rep lacement of one release with a new release. This may involve software, flashware, hard - ware, and/or data. V Vo i c e P o r t An elec tric al p athway that c onnects c alls b etween two devic es, such as telep hones, switches, or voic e messag ing systems.
Index 413 DEFINITY AUDIX System Release 4.0 Feature Descriptions 585-300-206 Issue 5 May 1999 IN Index Numerics 10BaseT,145 3B2 Messag ing Server LWC ,154 3B2 or 3B5 c omp uters, LWC,154 A Abb reviated Dialing feature,244 ac c essed messag es,349 Activity Log feature,1 Activity menu automatic message sc an (Ac tivity 7) ,56 c reating messages (Ac tivity 1),336 g etting messag es (Ac tivity 2),350 outcalling (Activity 6),235 p ersonal greetings (Activity 3),209 sc an outg oing mailb ox (Ac tivity 4),362 subscrib er ad ministration (Ac tivity 5),168 system ad ministration (Ac tivity 9),34 ADAP automated attend ant ,47 billing package,10 d ata manag ement,11 d ata retrieval,10 d ata searches,11 d BASE III PLUS,9 d elivery sched uling,100 description,9 documentation,13 DOS-level c ommands,11 feature interactions,4, 14 messag e d elivery,100 online help,11 op eration,12 PC2AUDIX,9, 10 sc hed uling,10 site-specific data,10 switc h interactions,4, 14 traffic rep orts,10, 303 transfer into AUDIX,307, 312 voic e mail,343, 365 Add ress-by-Name featureAMIS analog networking ,30 class of service,7 description,5 Intuity Message Manag er,7, 148 op eration,6 p ersonal directory,8 switch interactions,7 ad d ressing format,5, 94 ad d ressing messag es b y extension ,339 by name,339 voic e mail,339 with mailing list,170 ad junc ts DCS networks ,383 ad ministered remote sub sc rib ers,29, 182 ad ministration ac tivities ,34 announc ement frag ments,37 c ustom announcements,34 rec ord ing names,34 ad vanc e, see Playb ac k Control feature,351 Alarm Orig ination feature description ,15 op eration,16 switch interactions,19 aliases,243 Alternate Ad d ressing c ommand,5, 94, 120 Americ ans with Disab ilities Ac t,291 AMIS Analog Networking feature address-by-name ,30 ad ministered rec ip ient,29 automatic d irec tory b ac kup,53 automatic filesystem b ac kup,30 broadcast message,69, 163 call answer,30 c onsid erations,22 description,21 d ial-b y-name,30 directory,30, 121 enhanced disc onnect d etection,30, 126 feature interactions,30 Intuity Message Manag er,30 location prefix,27 mailing list,30, 175 messag e d elivery,31, 183 message sending restrictions,31, 188 multilingual,31, 202
DEFINITY AUDIX System Release 4.0 Feature Descriptions 585-300-206 Issue 5 May 1999 Index 414 nonad ministered recip ient,29 nonverified remote users,29 onestep ad d ressing,26 op eration,23 outcalling,31, 241 p ersonal directory,31, 248 p riority message,31, 257 p rivate message,31, 265 security p assword,31 traffic rep orts,31, 303 two-step ad d ressing,23 verified remote users,29 voic e mail d elivery,335 voic e mailbox,32, 365 Announc ement Sets feature automated attend ant ,36 b ulletin board,36 c hang ing frag ments,37 description,33 estimate imp act,37 feature interactions,38 frag ments,37 multiling ual,34, 38 multiple p ersonal greetings,36, 222 name rec ord b y sub sc riber,226 op eration,36 p ermissions,35 TDD,38, 298 U.S. English,33 U.S. English TDD,33 announcements frag ments ,34, 37 AUDIX Ad ministration and Data Acq uisition Pac kag e, see ADAP Automated Attend ant feature 0 b utton ,46 ADAP,47 attend ant console,46 backup strategies,46 b ulletin board,47, 75 c all answer,47 call coverage,46 c all transfer,317 c all treatments,46, 47, 48 class of service,48 description,39 dial-by-name,48 end-of-messag e warning,335 escap e to attend ant,48 feature interactions,47 full mailb ox answer mod e,48, 136 g uest password,48, 142 message sending restrictions,188 multilingual,42, 48, 202 multiple p ersonal greetings,49, 222 MWI,48 name ad d ressing,44 nesting attend ants,43 nonresid ent sub sc rib ers,40 online help,49 op eration,45 p hantom extensions,47, 48 playback control,49 rec ord ing c ontrol,49 ringing with no answer,40 security,43 shared extensions,39, 41, 48 switch interactions,46 TDD,43, 325 TDD automated attendant,49, 328 traffic rep orts,49, 303 transfer out of AUDIX,49, 318, 323 voic e mailbox,49, 365 voic e p orts,45 Automated Backup feature AMIS analog networking ,53 class of service,53 description,51 directory,53 feature interactions,53 mailing list,53 messag e d elivery,53 name rec ord b y sub sc riber,53 op eration,52 Automatic Filesystem Bac kup feature AMIS analog networking ,30 messag e d elivery,183 Automatic Messag e Sc an feature broadcast message ,58, 69 c ellular phones,56 description,55 feature interactions,58 name rec ord b y sub sc riber,226 online help,58 op eration,56 playback control,58 p riority message,58 p rivate messag e,58
DEFINITY AUDIX System Release 4.0 Feature Descriptions 585-300-206 Issue 5 May 1999 Index 415 sub sc rib er p roc ed ures,56 untouched messag e,57, 330 voic e mail,58 voic e mailbox,59, 365 B Basic Call Transfer,316, 317 broadcast mailbox,63, 71, 158 Broad cast Message feature ac tivating MWIs ,65 AMIS analog networking,67, 69, 163 automatic message sc an,58, 69 broadcaster procedures,63 class of service,69 c reating a b road c ast messag e,64 d elivery sched uling,69 description,61 end-of-messag e warning,335 feature interactions,69 login announc ement,69, 163 making a messag e b road c ast,64 messag e d elivery,70 messag e send ing restric tions,70, 188 multiling ual,70, 202 MWI,62, 70, 193 name rec ord b y sub sc riber,70 nond eliverable messag es,62 online help,70 op eration,63 outcalling,70, 241 p ermissions,69 playback control,70 p riority message,70, 257 p riority outc alling,262 p rivate message,70, 265 rec ip ient p roc ed ures,68 rec ord ing control,70 remote mac hines,67 switc h interactions,69 TDD,70, 298 untouched messag e,71, 331 voic e mail,71 voic e mailbox,71, 365 Bulletin Board feature automated attend ant ,47, 75 c all answer,76 call coverage,75 c all forward ing,75 description,73 end -of-messag e warning,335 escap e to attend ant,128 feature interactions,75 full mailb ox answer mod e,136 g uest password,76, 142 Intuity Message Manag er,76 multilingual,76, 202 multiple p ersonal greetings,74, 76 op eration,75 playback control,76 rec ord ing c ontrol,76 req uirements,74 switch interactions,75 voic e mail,76 voic e mailbox,365 C Call Answer feature,77 AMIS analog networking,30 automated attend ant,47 broadcast message,257 b ulletin board,76 c all forward ing,81, 82 c aller p roced ures,79 class of service,94 c overag e paths,81, 83, 127 c ustomized g reeting,127 DCS networks,386 description,77 d ial-b y-name,109 ed iting a messag e,79 end -of-messag e warning,79 feature interactions,84 full mailb ox answer mod e,84, 133, 136 g o to c over,82 g uest password,142 leaving a messag e,80 LWC,154 messag e d elivery,183 message sending restrictions,188 messag es,364 multilingual,84, 202 multiple p ersonal greetings,84, 222 MWI,78, 194 name rec ord b y sub sc riber,226 new messag e notification,79
DEFINITY AUDIX System Release 4.0 Feature Descriptions 585-300-206 Issue 5 May 1999 Index 416 op eration,78 outcalling,79, 241 p ersonal greeting,84, 346 p rivate message,79, 85, 90, 264, 265 red irec ting c alls,81 rep ly to,355 rotary phones,83 send all c alls,82 sub sc rib er p roc ed ures,81 supp orted switch features,82 switc h interactions,82 traffic rep orts,303 transfer into AUDIX,307, 312 transfer out of AUDIX,318, 323 transferring,79, 81 voic e mailbox,85, 364, 365 Call Answer Lang uag e Choic e,196 Call Answer p rimary announcement set,198 Call Answer sec ond ary announcement set,198 call c onference,312 Call coverage,310 b ulletin board,75 c all answer,83 DCS networks,386 LWC,154 on PBX,83 paths,309 transfer into AUDIX,307, 312 Call Forward ing b ulletin board ,75 c all answer,81, 82 LWC,154 on a PBX,81, 82 transfer into AUDIX,306, 307, 311, 312 Call pic kup,311, 312 Call Sc reening feature description ,87 op eration,89 switc h interactions,89 call transfers basic ,316, 317 p ersonal directory,248 via c all answer,81 CELP voic e messag ing enc od ing,111, 116 central offic e outcalling ,240 p riority outc alling,261 Class of Service featureaddress-by-name ,7 automated attend ant,48 automatic d irec tory b ac kup,53 broadcast message,69 call answer,94 cos screen,92 description,91 escap e to attend ant,129 feature interactions,94 intuity message manag er,94 log in announc ement,163 mailing list,94 multilingual,94, 203 op eration,92 outcalling,92, 94, 241 p ermissions,94 p riority message,257 voic e mail,94 voic e mailbox,94, 366 client/server,145 clocks d aylig ht saving s time ,287 traffic rep orts,301 commands summary ,377 config uration outcalling ,234 p riority outc alling,260 covering attendant,310 c overing extension,133 creating mailing list ,168 D d aylig ht saving s time system cloc k ,287 d BASE III PLUS,9, 100, 303 DCS networks ad ministration ,385 call coverage,386 feature transp arency,364, 383, 386 LWC,154 MWI,194 transfer into AUDIX,307 transfer out of AUDIX,322 d efaults
DEFINITY AUDIX System Release 4.0 Feature Descriptions 585-300-206 Issue 5 May 1999 Index 417 ad d ressing format,5, 243 DEFINITY AUDIX backing up ,270 DEFINITY AUDIX R1.0 features,389 DEFINITY AUDIX R2.0 features,395 DEFINITY AUDIX R3.0 features,395 DEFINITY AUDIX R3.1 features,397 DEFINITY AUDIX R4.0 features,398 DEFINITY AUDIX server hard ware,146 delivered messages,349 Delivery Scheduling feature ADAP ,100 broadcast message,69 description,97 feature interactions,100 future d elivery,98 intuity messag e manag er,100, 148 login announc ement,163 messag e send ing restric tions,188 MWI,100 name rec ord b y sub sc riber,100 online help,100 op eration,98 outcalling,100 switc h interactions,100 system c loc k,100 traffic rep orts,101 voic e mail,101, 340, 343 voic e mailbox,101, 366 Dial Acc ess Cod e,81, 82 Dial Ahead /Through feature description ,103 op eration,104 switc h interactions,105 TDD,105, 298 Dial-by-Name feature AMIS analog networking ,30 automated attend ant,48 c all answer,108, 109 c all transfer,108 description,107 feature interactions,109 mailing list,175 messag e d elivery,183 name rec ord b y sub sc riber,226 networking,109 online help,109 op eration,108 p ersonal directory,109, 248 switch interactions,109 transfer out of AUDIX,109, 318, 323 transferring,108 d ial-throug h,157, 160 Digital Communic ations Protoc ol (DCP),112 Digital Networking feature Address-by-Name ,116 ad vantag es over AMIS Analog Networking,112 AUDIX R1 features voic e enc oding ,116 capacity,112, 113 data module,114 DCP Mode 1,113 DCP Mode 2,113 DCP Mode 3,113 Intuity features,116 fax messag ing,116 text messag ing,116 voic e mail,116 mixed -sp eed c onnec tivity,114 modem c omp atibiltiy,114 multistage d ialing,113 remote nodes,111, 112 req uirements,112 RS-232 Async hronous, see DCP Mode 2 switch interactions ,116 traffic,116 voic e mail,116 voic e p orts,114, 116 Direc tory feature AMIS analog networking ,30, 121 automatic d irec tory b ac kup,53 description,119 feature interactions,121 full mailb ox answer mod e,136 intuity message manag er,121, 148 messag e d elivery,121, 183 name rec ord b y sub sc riber,226 op eration,120 p ersonal directory,248 switch interactions,120 voic e mail,333, 343 voic e mailbox,366 d isconnec t q uick-silence ,124 tone-b ased,124 DOS-level command s,9, 11
DEFINITY AUDIX System Release 4.0 Feature Descriptions 585-300-206 Issue 5 May 1999 Index 418 dual coverage paths,83 d ual-lang uag e greetings,42 multiling ual,196, 199 E end -of-messag e warning,79, 335 Enhanc ed Disc onnec t Detection feature AMIS analog networking ,30, 126 description,123 feature interactions,126 messag e d elivery,126, 183 outcalling,126, 241 q uic k-silenc e disc onnect,124 tone-b ased d isc onnec t,124 Esc ap e to Attendant feature,127 automated attend ant,48 b ulletin board,128 class of service,129 feature d esc rip tion,127 feature interactions,129 full-mailb ox answer mod e,136 multiple p ersonal greetings,129 op eration,128 p ermissions,128 p ersonal greeting,129 switc h interactions,128 transfer out of AUDIX — enhanced,129 voic e mailbox,129 Ethernet,145 Exi t A U D I X f ea t ur e description ,131 full mailb ox answer mod e,136 intuity messag e manag er,148 op eration,132, 148 switc h interactions,132, 148 Exit c ommand,133 extensions phantom ,47, 365 F feature access codes,306 feature summary,369 feature transp arenc y DCS networking ,383 features Ac tivity Log ,1 ADAP,9 Address-by-Name,5 Alarm Origination,15 AMIS Analog Networking,21 Announcement Sets,33 Automated Attendant,39 Automated Bac kup,51 Automatic Messag e Sc an,55 Broad c ast Messag e,61 Bulletin Board,73 Call Answer,77 Call Sc reening,87 Class of Servic e,91 Delivery Sched uling,97 Dial Ahead /Throug h,103 Dial-by-Name,107 Directory,119 Enhanced Disc onnec t Detection,123 Escap e to Attend ant,127 Exit AUDIX,131 feature history,389 feature summary,369 Full Mailbox Answer Mode,133 functional g roup s,xvi Go to Cover,82 Guest Password,139 Intuity Message Manag er,145 Leave Word Calling,151 Log in Announcement,157 Mailing List,165 Messag e Delivery,179 Messag e Send ing Restric tions,185 Messag e-Waiting Ind icator,191 Multilingual,195 Multiple Personal Greeting s,205 Name Record by Subscriber,223 Online Help,229 Outc alling,233 Personal Direc tory,243 Playb ac k Control,249 Priority Message,253 Priority Outc alling,259 Private Messag e,263 Rec ord ing Control,249 Se c ur i t y Pas sw o r d,281 Shared Extension,285 summary of DEFINITY AUDIX features,389 Sy st e m C l oc k,287
DEFINITY AUDIX System Release 4.0 Feature Descriptions 585-300-206 Issue 5 May 1999 Index 419 TDD,291 TDD Automated Attend ant,325 Tr a ff i c Re p or t s,301 Transfer into AUDIX,305 Transfer into Mailb ox,309 Transfer out of AUDIX,315, 319 Untouc hed Messag e,329 user g roup s,xv Voic e Mail,333 Voic e Mailb ox,345 file c abinet,346, 349 forward ing messag es,357 frag ments,34, 37 Full Mailb ox Answer Mode feature automated attend ant ,48, 136 b ulletin board,136 c all answer,84, 136 description,133 directory,136 escap e to attend ant,136 exit AUDIX,136 feature interactions,136 guest password,136 multiling ual,136, 203 multiple p ersonal greetings,136, 222 name rec ord b y sub sc riber,136 online help,136 op eration,135 p ermissions,134 playback control,136 rec ord ing control,136 switc h interactions,135 traffic rep orts,137 transfer into AUDIX,307, 312 transfer out of AUDIX,137 voic e mailbox,366 future d elivery,98 G Go to Cover feature,82 g uaranteed messag e sp ac e,94 Guest Password feature,139 Automated Attend ant,48 automated attend ant,142 b ulletin board,76, 142 c all answer,142 c all treatments,48 description,139 feature interactions,142 full mailb ox answer mod e,136 message sending restrictions,188 minimum p assword leng th,284 multilingual,142, 203 op eration,140 security password,143, 284 security password leng th,139 switch interactions,142 voic e mailbox,348, 366 H head ers, see messag e head ers Hold command , see Untouched Messag e fea- ture host computer access ,318 I immediate delivery message,340 IMN,386 inc oming mailb ox message categories ,348 messag e storag e,346 new messag es,85, 90, 348 old messag es,348 op eration,350 respond to a messag e,353 unop ened messag es,348 untouc hed messag e,348 Information Service feature, see Bulletin Board feature Intuity Messag e Manager feature address-by-name ,7, 148 AMIS analog networking,30 ap p lic ations,146 b ulletin board,76 class of service,94 d elivery sc hed uling,100, 148 directory,121, 148 exit AUDIX,148 mailing list,148 messag e d elivery,176, 183 multilingual,148, 203
DEFINITY AUDIX System Release 4.0 Feature Descriptions 585-300-206 Issue 5 May 1999 Index 420 multiple p ersonal greetings,148, 222 outcalling,149, 241 req uirements,146 session limitations,147 voic e mail,149, 343 voic e mailbox,149, 366 L LAN,145 Leave Word Calling feature,151 linked c all-coverag e p aths,83 loc ation p refix,27, 181 loc ked out of DEFINITY AUDIX,281, 283 Log in Announc ement feature ac tivating d ial-throug h ,160 broadcast mailbox,61, 158 broadcast message,69, 163 class of service,163 c reating an announc ement,159 d eleting an announcement,162 d elivery sched uling,163 description,157 d ial-throug h,160 end-of-messag e warning,335 expiration d ate,161 feature interactions,163 making an announcement,159 messag e op tions menu,159 messag e send ing restric tions,163, 188 multiling ual,163, 203 name rec ord b y sub sc riber,226 online help,163 op eration,158 outcalling,163 p ermissions,158 playback control,163 p riority message,164, 257 p rivate message,164, 265 rec ord ing control,163 switc h interactions,163 TDD,164, 298 traffic rep orts,164 voic e mail,164 voic e mailbox,164 log in announcements sets ,196 log insvia c all answer ,355 long -d istanc e c alls,316 LWC feature canceling ,154 DCS networks,151, 387 description,151 feature interactions,154 op eration,153 switch interactions,154 M Mailing List feature ad d name ,172 ad d ress message with,170 AMIS analog networking,30, 175 automatic d irec tory b ac kup,53 class of service,94 c reate list,168 d elete list,172, 174 d elete name,173 description,165 d ial-b y-name,175 feature interactions,175 intuity message manag er,148 list names,168 list summary,174 message categories,177 messag e d elivery,176, 183 message sending restrictions,188 modifying a list,172 name,168 name rec ord b y sub sc riber,176, 226 numb er of entries,165 op eration,167 outcalling,176 p ersonal directory,176 p riority message,176, 257 p riority outc alling,176 p rivate list,168 p rivate messag e,176, 265 p ub lic list,168, 172 public/private list status,165 reviewing a list,172 sc anning a list summary,174 skip name,172 switch interactions,175 traffic rep orts,176