Lucent Technologies Definity Audix System Feature Descriptions Manual

							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Outcalling 
241 Interactions with Other Features 
Interactions with Other DEFINITY AUDIX 
Features
The Outc alling feature interac ts with other DEFINITY AUDIX features as follows: 
nAMIS Analog  Networking:  The maximum numb er of outc alling ports, 
ad ministered  via the System-Parameters Outc alling  sc reen, inc lud es p orts 
used  for Outc alling , Message Delivery, and  AMIS Analog  Networking . 
Also, the times ad ministered  for AMIS Analog /Message Delivery 
messag es to b e d elivered  on the Mac hine sc reen 
must have b een 
ad ministered  as outc alling  p eriod s on the System-Parameters Outc alling  
sc reen or AMIS analog  messag es will not b e transmitted . 
nBroad c ast Messag e:  The person who creates and sends a Broadcast 
Messag e must op t to turn the message notific ation on for the messag e to 
ac tivate the Outc alling  feature. If a Broad c ast Messag e is sent without 
ac tivating  the Messag e-Waiting  Ind ic ator (MWI) feature, sub sc rib ers will 
not b e notified  of the messag e via Outc alling . 
nCall Answer:  When a new voic e mail messag e is p lac ed  in a subsc riber’s 
mailb ox b y the Call Answer feature, and  that sub sc rib er has enab led 
Outc alling , the DEFINITY AUDIX system will p lac e an outc all to the 
sub sc rib er after the initial delay p eriod  (d efined  b y the system 
ad ministrator). 
nClass of Servic e:  The Outc alling  feature c an b e ac tivated  or d enied  using  
the Class of Servic e sc reen. The system ad ministrator c an d efine d ifferent 
Class of Servic e sc reens that allow some g roup s to use Outc alling  while 
restric ting  other g roup s from its use. 
nEnhanc ed Disc onnec t Detec tion:  Tone Based  Disc onnec t is not ac tivated  
until the c alled party answers and  enters one or more touc h tones. 
nExi t  AU D I X:  Remote sub sc rib ers may wish to end  eac h outc alling  session 
by pressing   .
nINTUITY Messag e Manager:  Sub sc rib ers c an set up  Outc alling  from their 
PC s u s i n g  I
NTUITY Messag e Manager (IMM). Also, the IMM aud io interfac e 
uses the Outc alling  feature to c omp lete a c all to a sub sc rib er’s telep hone. 
The numb er of Outc alling  p orts may need  to b e inc reased  when using  
IMM.
nMessag e Delivery:  The maximum numb er of outc alling  p orts, 
ad ministered  via the System-Parameters Outc alling  sc reen, inc lud es p orts 
used  for Outc alling , Message Delivery, and  AMIS Analog  Networking . 
Also, the times ad ministered  for AMIS Analog /Message Delivery 
messag es on the Mac hine sc reen 
must have b een ad ministered as 
outc alling  p eriod s on the System-Parameters Outc alling  sc reen or 
Messag e Delivery messag es will not b e transmitted . 
nMultiling ual:  If the Multiling ual feature is ac tivated , the DEFINITY AUDIX 
system uses the sub sc rib er’s Login Announc ement Set when p lac ing  an 
Outcall. 
**X 
						

							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Outcalling 
242 Interactions with Other Features 
nTr a f f i c  R e p o r t s:  The system ad ministrator should  monitor Outc alling with 
the Spec ial Features Daily Traffic , Sp ec ial Features Hourly Traffic , 
Sub sc rib er Daily Traffic , and Sub sc rib er Monthly Traffic  sc reens. 
— If the maximum numb er of simultaneous outc alls is often reac hed , 
the system ad ministrator may c hoose to inc rease the limit for the 
numb er of simultaneous outc alls. 
— If many outc alls are not b eing  c omp leted , the system ad ministrator 
may c hoose to inc rease the interval b etween outc alls. Note that all 
outc alls to pag ers are c onsidered  inc omp lete sinc e the c alled 
sub sc rib er c annot login (the p ag er is simp ly used  for messag e 
notific ation). 
— If many outc alls are resc hed uled  d ue to lac k of resourc es, the 
system ad ministrator may c hoose to inc rease the numb er of voic e 
p orts availab le for Outc alling.  
						

							Personal Directory 
243  
DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206 Issue 5
May 1999
DescriptionPoints to Remember
Administration Screens
The Personal Direc tory feature p ermits eac h sub sc rib er to 
c reate a p rivate list of c ustomized  names. These 
aliases cor-
resp ond  to other subsc ribers. As with the system d irec tory, 
the p ersonal d irec tory c an b e q ueried by name, or used  for 
add ressing  messag es, transferring  c alls, and c reating  mail-
ing  lists.
Eac h alias must b e used  in name-ad d ressing  mod e. For 
g reater c onvenienc e, users who use the p ersonal d irec tory 
often should  have their d efault ad dressing  mod e set (b y the 
system ad ministrator) to name-ad d ressing  instead  of exten-
sion-ad d ressing . When users refer to other users either b y 
name or alias, the DEFINITY AUDIX system first searc hes the 
send er’s p ersonal d irec tory, then searc hes the system d irec -
tory. The system makes the translation from alias to user as 
nec essary and  announc es the name and /or numb er as usual 
ac c ord ing  to ap p lic ation.
Wh o h a s i t: All sub scrib ers have ac cess to the 
p ersonal d irec tory via the 
Sub sc rib er Ad ministration Menu 
(op tion 5 on the Ac tivity Menu).
Wh o c o n t r o l s i t: Sub sc rib ers c ontrol their own 
p ersonal d irec tories: c reating  
them and  ad d ing  and  d eleting  
names from them.
Wh o c a n a c c e s s it: Only ind ivid ual subsc rib ers c an 
ad d  or d elete entries in their own 
p ersonal d irec tories. However, 
c allers who reac h a sub sc rib er’s 
voic e mailb ox via the Call Answer 
feature have ac c ess to the 
sub sc rib er’s Personal Direc tory for 
use with the     (Transfer) 
command.
*T
nSub sc rib ers are resp onsib le for 
c reating  and maintaining  their 
own p ersonal d irec tories.
nUsers must be in name address-
ing mode to use an alias.
nEach personal directory is limited 
to 25 names (aliases).
nIt is possible to assig n more than 
one alias in a p ersonal d irec tory to 
one name in the system d irec tory.
nAliases are limited  to 10 c harac -
ters.
nIf a sub sc rib er is deleted  from the 
system, the nightly Personal 
Direc tory and  Mailing  List aud its 
removes the sub sc rib er from all 
other sub sc rib ers’ Personal Direc -
tories.
Personal Directory
N/A 
						

							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Personal Directory 
244 Applications 
Applications
The p ersonal d irec tory allows sub sc rib ers to d raw information from the system 
directory more efficiently. For example, it can be used to avoid spelling out 
c ommon names that have many nearly id entic al permutations (Smith, Jones, 
etc .) in the larg er d irec tory. It also p rovid es an ab b reviated  d ialing  c ap ab ility: a 
user mig ht use the shorter alias 
pac for the name Lisa Pac kard, for examp le. This 
c an b e used  c reatively for c od ing  aliases ac c ord ing  to various work assignments 
or resp onsib ilities. 
Requirements
Personal Direc tory has no req uirements other than those of the DEFINITY AUDIX 
system itself. 
Feature Operation
The d irec tory is c reated and  edited  via the Personal Direc tory Menu. The 
DEFINITY AUDIX system ac c esses the Personal Direc tory eac h time you enter 
names when ad d ressing  voic e mail, c reating  mailing  lists, ac c essing  the 
Directory feature, or transferring calls. 
Figure 38. Personal Directory Operation
Change
Password
1
Log Into
AUDIX2 Personal
Options
Admin.5
4 Mailing
Lists
Personal
Directory
#
2 RewindListen to
Entry
* DeleteD
SkipReview
All Entries
2
#
Return to Activity MenuReturn to Personal
Directory Menu
No Action*A# Enter
Extension Enter
#
Name
Repeat as Necessary Alternate
Addressing
Add
Entries
1
No Action
* DeleteD
Approve
# Listen
to
EntryEnter
#
* DeleteD
AliasListen
to
Entry
End Review##
End Review
*
No Action
Repeat As Necessary
3
Review
Speci®c Entries
#AliasListen to
EntryDelete*D 
						

							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Personal Directory 
245 Feature Operation 
Add Entries
Figure 39. Add Entries
You c an c reate or ad d  entries to your p ersonal d irec tory b y following  the 
p roc ed ure b elow: 
1. Log  into the DEFINITY AUDIX system. 
2. Press   to selec t the Personal Options Ad ministration Menu. 
3. Press   to administer your Personal Direc tory. 
4. Press   to add  entries. 
5. Enter a name or extension address (listed in the system directory) and 
p ress .
6. After listening  to the system rec ite the name ad d ress of your entry, d o one 
of the following : 
nIf the name is inc orrec t, d elete it b y pressing     , and  return to 
step  5. 
nIf the name is c orrec t, enter the c orresp onding  alias, and  press  .
7. After listening  to the system rec ite your entry, d o one of the following : 
nTo ad d other entries, return to step  5. 
nTo d elete the entry and start over, press    , and  return to step 5. 
nTo ap prove the d irec tory as c hang ed , p ress   and  return to the 
Personal Direc tory Menu. 
Alias
* DeleteDEnter Enter
## NameExtension
Repeat as Necessary Alternate
Addressing
Add
Entries
1
Listen to
Entry
No Action*A
No ActionListen to
Entry
* Delete
D
Approve
## Enter
5
2
1
#
*D
#
*D
# 
						

							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Personal Directory 
246 Feature Operation 
Review All Entries
Figure 40. Review All Entries
You c an review all entries in your p ersonal d irec tory b y following  the p roc ed ure 
below: 
1. Log  into the DEFINITY AUDIX system. 
2. Press   to selec t the Personal Options Ad ministration Menu. 
3. Press   to administer your Personal Direc tory. 
4. Press   to review all entries. 
5. While listening  to the system rec ite an entry, d o one of the following : 
nTo skip  to the next entry, press  .
nTo d elete the entry, p ress    .
nTo rep lay the entry, press  .
nTo end the review of the personal directory, press    .
6. Rep eat step 5 for eac h entry as nec essary. 
*#End Review
Listen to
Entry
Rewind
2 # SkipDDelete
*2 Review
All Entries
5
2
2
#
*D
2
*# 
						

							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Personal Directory 
247 Feature Operation 
Review Specific Entries
Figure 41. Review Specific Entries
You c an review sp ec ific  entries in your p ersonal d irec tory b y following  the 
p roc ed ure b elow: 
1. Log  into the DEFINITY AUDIX system. 
2. Press   to selec t the Personal Options Ad ministration Menu. 
3. Press   to administer your Personal Direc tory. 
4. Press   to review sp ec ific  entries. 
5. Enter the first alias you want to review and  p ress  .
6. Listen to the system rec ite your entry, then d o one of the following : 
nTo d elete the entry, p ress    .
nTo review another entry, return to step  5. 
nTo end the review of the personal directory, press  .
nRep eat step 5 for eac h entry as nec essary. 
#End ReviewDelete
D*Listen to
Entry#Alias3 Review
Speci®c Entries
Repeat as Necessary
No Action
5
2
3
#
*D
# 
						

							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Personal Directory 
248 Interactions with Other Features 
Interactions with Other Features
This sec tion id entifies the interac tions of the Personal Direc tory feature with 
switc h features and  other DEFINITY AUDIX features. 
Interactions with Switch Features
The Personal Direc tory feature interac ts d irec tly with only one switc h feature, Call 
Tr a n s f e r
. When transferring  a c all, users may enter an alias from the Personal 
Direc tory in p lac e of a name. 
Interactions with Other DEFINITY AUDIX 
Features
The Personal Directory feature interac ts with other DEFINITY AUDIX features as 
follows: 
nAMIS Analog  Networking:   An alias may be c reated and  assig ned  to any 
remote AMIS rec ip ient (one-step  ad dressing  only) just as it would  b e for a 
loc al sub sc rib er. If the remote sub sc rib er is nonad ministered , however, 
the alias must initially b e assig ned  using the extension numb er mod e. 
nDial-b y-Name:   When dialing by name, users c an enter aliases from the 
Personal Direc tory. 
nDirec tory:   When looking  up  a name entered  b y a subsc riber, the system 
moves on to the system Direc tory if it first d oes not find the name in the 
sub sc rib er’s Personal Direc tory. 
nMailing  List:   When c reating  a mailing  list, sub sc rib ers c an enter aliases 
instead  of names. They c an also use aliases when id entifying  the owner of 
a mailing  list. 
nMessag e Delivery:   An alias may b e c reated  and  assig ned  to any remote 
Message Delivery recipient just as it would be for a local subscriber. 
However, if the remote rec ip ient is nonad ministered , the alias must initially 
b e assig ned  using the extension numb er mod e. 
nMessag e Send ing  Restric tions:   The system d oes not c hec k for send ing  
restric tions while the subsc riber is c reating  a personal d irec tory. This 
means that, thoug h subsc riber A may b e restric ted from send ing  voic e 
mail to sub sc rib er B, A c an still keep  an alias for B in a p ersonal direc tory. 
This is useful as a speed -d ial func tion, p artic ularly for c all transfers. 
nName Ad dressing:   When ad d ressing  b y name, sub sc rib ers c an use 
aliases from the Personal d irec tory. 
nVoice Mailb ox:   Personal Direc tory was orig inally desig ned  for use with 
Ad d ressing  Messag es; this is its p rimary func tion. When ad dressing  b y 
name, users c an enter aliases from the Personal Direc tory.  
						

							Playback and Recording Control 
249  
DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206 Issue 5
May 1999
DescriptionPoints to Remember
Administration Screens
The Playb ac k and Rec ord ing  Control features are used  b y 
anyone entering  the DEFINITY AUDIX system who wants to 
c reate, leave, or listen to messag es. Using  the Playb ac k 
Control feature, sub sc rib ers c an listen to their c all answer 
and  voic e mail messag es, then rep lay the entire messag e or 
step  b ac kward s or forward s in four-sec ond  or ten-sec ond  
intervals.
Using  the Rec ord ing  Control feature, c allers c an leave a c all 
answer messag e for a sub sc rib er, then rep lay the messag e 
and  ed it it as nec essary. Sub sc rib ers c an c reate voic e mail 
messages and  d o the same.
Wh o h a s i t: All sub sc rib ers c an use the 
Playback Control feature while 
listening  to messag es.
The Rec ording  Control feature is 
available to all callers who want 
to leave messag es (either c all 
answer or voic e mail) for 
DEFINITY AUDIX sub sc rib ers.
Wh o c o n t r o l s i t: Anyone c reating , leaving , or 
listening  to a messag e c an 
c ontrol these features.
Wh o c a n a c c e s s it: The Playb ac k Control feature is 
used by DEFINITY AUDIX 
sub scrib ers.
Anyone entering  the DEFINITY 
AUDIX system, either b y log g ing  
in or b eing  sent to the DEFINITY 
AUDIX system via call coverag e, 
can access the Recording 
Control feature.
nThe op tions availab le throug h the 
Playb ac k Control feature are 
ac c essib le only while listening  to 
messag es.
nThe op tions availab le throug h the 
Rec ord ing  Control feature are 
ac c essib le only while c reating 
new messag es (this inc lud es non-
sub sc rib ers leaving  a call answer 
message) or modifying existing 
messag es that are in the outg oing  
sec tion of the voic e mailb ox.
nA touc h-tone telep hone is 
req uired to use either of these fea-
tures.
nBecause of Telec ommunications 
Devic e for the Deaf (TDD) mod e 
sync hronization, the step  b ac k-
wards/step forwards capability 
d oes not work reliab ly. Promp ts for 
the TDD announc ement set d o not 
referenc e this c ap ab ility.
Playback and Recording Control
Sys-Par Fea 
						

							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Playback and Recording Control 
250 Applications 
Applications
The Playb ac k and Rec ord ing  Control features c an b e used  in the following  ways: 
nPlayb ac k Control — While listening  to a messag e, a sub sc rib er c an rep lay 
the messag e and  its head er, or just a p ortion of the messag e, to verify 
information left b y the c aller. 
nRec ord ing  Control — While c reating  or mod ifying  an existing  messag e, 
the caller (or subscriber who is sending a voice mail message) can edit 
the message to make content changes or to eliminate any mistakes that 
oc c urred  d uring  its rec ord ing . 
Requirements
The Playb ac k and  Rec ord ing Control features have no req uirements other than 
those of the DEFINITY AUDIX system itself. 
Feature Operation
This sec tion d esc rib es the use of the Playb ac k and  Rec ord ing  Control features. 
Messag es c an b e inc rementally rewound  or advanc ed  in four-sec ond  or 
ten-sec ond  intervals. The inc rement is ad ministrab le on the System-Parameters 
Features sc reen. 
Playback Control
While you are listening  to messag es (in either your inc oming  or outg oing  
mailb ox), you c an use any of the following  p layb ac k c ommand s: 
nTo rewind  the messag e in four-sec ond  or ten-sec ond  intervals, press  . 
(This is not availab le to TTY users.) 
nTo ad vanc e throug h the messag e in four-sec ond  or ten-sec ond intervals, 
p ress  . (This is not availab le to TTY users.) 
nTo rep lay the message head er, p ress    .
nTo replay the message only, press  .
nTo temp orarily suspend  p layb ack, p ress  .
nTo resume playback, press   again.
Recording Control
While you are rec ord ing  a c all answer or voic e mail messag e, you c an use any of 
the following  ed iting  c ommand s: 
5
6
23
0
3
3